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Articles published by J.D. Power

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Auto Insurer Websites and Apps Become Primary Driver of New Customers, Putting Pressure on Digital Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Consumer Loan Satisfaction Strained by High Rates and Deteriorating Financial Health, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Purchase Consideration Ebbs While Charging Concerns Continue to Grow, J.D. Power Finds
From J.D. Power
Via Business Wire
Higher Customer Trust with Home Improvement Retailers Means Higher Share of Wallet, J.D. Power Finds
From J.D. Power
Via Business Wire
Customer Satisfaction with Online-Only Banks Declines—Despite Higher Interest Rates and Fewer Problems, J.D. Power Finds
From J.D. Power
Via Business Wire
Top-Performing Airlines Set Themselves Apart with Friendly Staff, J.D. Power Finds
From J.D. Power
Via Business Wire
Drinking Water Safety Called into Question by 41% of U.S. Water Utility Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
Trust in Paint Brand and Retailer Now Major Indicator of Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Half of Auto Insurance Customers Currently Shopping for New Policies, J.D. Power Finds
From J.D. Power
Via Business Wire
Customers Appreciate Aftermarket Service Providers for Their Convenience, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for April 2024
From J.D. Power
Via Business Wire
Healthcare Should Look to Other Industries to Drive Digital Transformation, J.D. Power Says
From J.D. Power
Via Business Wire
Years of Consolidation and No-Fee Trading Forces Online Brokerage Firms to Reexamine Their Value Equation, J.D. Power Finds
From J.D. Power
Via Business Wire
Retail Bank Customer Satisfaction Holds Steady but Trust Declines, J.D. Power Finds
From J.D. Power
Via Business Wire
Home Charging Satisfaction a Bright Spot among Electric Vehicle Owners, J.D. Power Finds
From J.D. Power
Via Business Wire
EV Owners Uninformed of Faster Tire Wear, Leading to Lower Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for March 2024
From J.D. Power
Via Business Wire
Satisfaction Rises among Clients Using Financial Advisors, but Lack of Loyalty among More Affluent Millennials Sets Stage for Future Challenges, J.D. Power Finds
From J.D. Power
Via Business Wire
Customer Satisfaction with Homeowners Insurance Property Claims Declines to 7-Year Low Amid Record Catastrophic Events and Slower-Than-Ever Repair Times, J.D. Power Finds
From J.D. Power
Via Business Wire
Dealer Service Satisfaction Improves but Appointment Wait Times Continue to Grow, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power Sets Sights on European Expansion with Completion of Autovista Group Acquisition
From J.D. Power
Via Business Wire
Buy Now Pay Later Customer Satisfaction Surges, but Brand Performance Varies Considerably, J.D. Power Finds
From J.D. Power
Via Business Wire
Quality and Styling Distinguish Top EV Models, but Public Charging Woes Felt by All, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for February 2024
From J.D. Power
Via Business Wire
Utility Digital Strategies Not Keeping Pace with Customer Expectations and Behaviors, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Purchases Through Apps Increase, Leading to Increase of Value and Affordability Perceptions, J.D. Power Finds
From J.D. Power
Via Business Wire
Vehicle Dependability Slumps as Rate of Deterioration Increases, J.D. Power Finds
From J.D. Power
Via Business Wire
Digital Channels Improve Wireless Customer Care Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Despite Ubiquity, Credit and Debit Card Processing Drags Down Small Business Satisfaction With Merchant Services Providers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power-GlobalData U.S. Automotive Forecast for January 2024
From J.D. Power
Via Business Wire
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