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Articles published by J.D. Power

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Battle for Auto Loan Customers Shifts from Dealership to Online Pre-Approval, J.D. Power Finds
From J.D. Power
Via Business Wire
Record Mortgage Origination Volume Causes Customer Satisfaction to Erode, J.D. Power Finds
From J.D. Power
Via Business Wire
Despite Best Efforts by Leading Tech Companies, Consumers Still Aren’t Connecting, J.D. Power Finds
From J.D. Power
Via Business Wire
Despite Lack of New-Vehicle Inventory, Sales Satisfaction Unchanged From Year Ago, J.D. Power Finds
From J.D. Power
Via Business Wire
Brand Perception Important Amid Surging Interest in Life Insurance, J.D. Power Finds
From J.D. Power
Via Business Wire
Wireless Router Satisfaction Gets a Boost, Thanks to Satisfaction with Wi-Fi Range, J.D. Power Finds
From J.D. Power
Via Business Wire
Despite Inability to “Test” Mattress, Online Buyers Impressed with Comfort, J.D. Power Finds
From J.D. Power
Via Business Wire
Vision Plan Satisfaction Rebounds as Doctor Visits Increase, J.D. Power Finds
From J.D. Power
Via Business Wire
Dental Plan Satisfaction Increases Year Over Year, J.D. Power Finds
From J.D. Power
Via Business Wire
Satisfaction with Group Life Insurance Languishes as Carriers Miss Mark on Policyholder Education, J.D. Power Finds
From J.D. Power
Via Business Wire
Auto Insurance Claim Satisfaction Rises on Combination of Soaring Vehicle Values and Growth of Straight-Through-Processing Claims Management, J.D. Power Finds
From J.D. Power
Via Business Wire
Strong Bank Response to Paycheck Protection Program (PPP) Drives Record-High Satisfaction Among Small Business Customers, J.D. Power Finds
From J.D. Power
Via Business Wire
J.D. Power and LMC Automotive U.S. Automotive Forecast for October 2021
From J.D. Power
Via Business Wire
Annuity Providers Become Key Drivers of Satisfaction as Customers Adopt Digital Channels, J.D. Power Finds
From J.D. Power
Via Business Wire
All Commercial Truck Segments Strong as Fourth Quarter Begins, J.D. Power Finds
From J.D. Power
Via Business Wire
Informing Gas Utility Business Customers of Renewable Natural Gas Increases Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Pandemic and Tax Code Change Spur Interest in Life Insurance, J.D. Power Finds
From J.D. Power
Via Business Wire
Automotive Seat Manufacturers Find Sweet Spot with Synthetic Leather, J.D. Power Finds
From J.D. Power
Via Business Wire
Rental Car Customer Satisfaction Drops as Vehicle Shortage Causes Prices to Surge, J.D. Power Finds
From J.D. Power
Via Business Wire
Larger Businesses Experience Improved Wireless Service and Performance, J.D. Power Finds
From J.D. Power
Via Business Wire
Newest Vehicle Technologies Going Unused—Many Owners Don’t Intend to Ever Use Them, J.D. Power Finds
From J.D. Power
Via Business Wire
Independent Insurance Agents Give Carriers High Marks for Improved Servicing Levels, J.D. Power Finds
From J.D. Power
Via Business Wire
Telehealth Usage Surging but Service Issues and Barriers to Access Strain Patient Experience, J.D. Power Finds
From J.D. Power
Via Business Wire
Lack of Inventory Severely Constrains September New-Vehicle Sales As Per-Vehicle Prices and Profits Reach All-Time High
From J.D. Power
Via Business Wire
Strong Dealer Relationships Become Critical for Auto Lenders in Supply-Constrained Marketplace, J.D. Power Finds
From J.D. Power
Via Business Wire
Streaming Services Raise Bar as Residential TV Costs Remain High; J.D. Power Study Predicts Customers Will Remain Loyal in Near Term
From J.D. Power
Via Business Wire
Need and Importance of Reliable Internet Has Never Been So Critical as Speed and Consistency Drive Customer Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Labor Shortage, Rising Passenger Volumes Drag on Airport Traveler Satisfaction, J.D. Power Finds
From J.D. Power
Via Business Wire
Home Insurers Struggle with Customer Loyalty as Boomers Flock to Rental Market, J.D. Power Finds
From J.D. Power
Via Business Wire
Summer Closes Out Strong for Used Trucks, J.D. Power Finds
From J.D. Power
Via Business Wire
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