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Articles published by American Customer Satisfaction Index

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Q2 2025: The American Customer Satisfaction Index (ACSI)
From American Customer Satisfaction Index
Via Business Wire
DraftKings Makes Royal Debut in Online Sports Betting and iGaming Industry, While Bluesky Receives Highest Social Media Score Ever, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Chick-fil-A Tops Quick-Service Restaurants for 11th Straight Year Despite Slowest Growth in Two Decades, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Cell Phone Satisfaction Hits Decade Low Mark as AI Promises Fall Short, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
U.S. Customer Satisfaction Falls
From American Customer Satisfaction Index
Via Business Wire
Customer Satisfaction With Travel Experiences Declines Across the Board, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Salt River Project Makes Powerful Statement, as Satisfaction With Energy Utilities Dips Overall, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
The American Customer Satisfaction Index (ACSI): Quarter 4, 2024
From American Customer Satisfaction Index
Via Business Wire
ACSI Launches New Federal Efficiency Metric as Administrations Transition
From American Customer Satisfaction Index
Via Business Wire
American Customer Satisfaction Index Reveals High Customer Satisfaction, Strong Economy in Q3 2024
From American Customer Satisfaction Index
Via Business Wire
Citizen Satisfaction With Federal Government Hits 7-Year High, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Pet Supplies Plus, Sam’s Club, Chewy, and Tractor Supply Company Spearhead Retailer Satisfaction Heading Into the Holiday Season, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Rocket Mortgage Shoots Past Competitors in Inaugural Mortgage Lenders Customer Satisfaction Results, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Wawa Takes First Place in Inaugural Convenience Store Study, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Customer Satisfaction With Televisions and Personal Computers Reaches Record Highs, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Subaru, Toyota, Mercedes-Benz, and Tesla in a Tight Race for Automobile Supremacy, While Hybrid Drivers Are Most Satisfied Customers, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
U.S. Customer Satisfaction Growth Stagnates, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
TikTok Dances to Social Media Lead, While Google Tightens Grip on Search Engines, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
LongHorn Steakhouse and Texas Roadhouse Taste Victory Among Restaurants, While Chick-fil-A Leads Fast Food for 10th Straight Year, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Customers Prefer Fiber Internet When Available, While Satisfaction with Streaming Service Reaches Record High, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Samsung Ties Apple Atop Cell Phone Market and Now Leads 5G Phones, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Small Gain Keeps Customer Satisfaction at Record Level, Says ACSI
From American Customer Satisfaction Index
Via Business Wire
Customer Satisfaction With Airlines Reaches All-Time High, as Travel Industry Rebounds to Prepandemic Levels, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Atmos Energy Hits Highest Customer Satisfaction Score Since 2018, as Energy Utilities See Gains, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
USAA Bank Raises the Bar Among Financial Services, While Credit Unions Bounce Back After 5-Year Slide, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Over 60% of Retailers See Customer Satisfaction Spikes, With Costco, H-E-B, and Publix Leading the Way, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
U.S. Customer Satisfaction at Record High
From American Customer Satisfaction Index
Via Business Wire
Citizen Satisfaction With Federal Government Services Jumps Again, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
Record Increase in Customer Satisfaction Impacts Consumer Spending and GDP Growth, Says ACSI
From American Customer Satisfaction Index
Via Business Wire
Amazon and Chewy Headline Retailer Satisfaction Going Into the Holidays Amid Spending Priority Shifts, ACSI Data Show
From American Customer Satisfaction Index
Via Business Wire
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