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Articles published by Forethought

Forethought Pioneers First Multi-Agent, Omnichannel AI for Customer Experience — Raises Strategic Round to Scale Breakthrough Innovation
From Forethought
Via Business Wire
Survey Finds Agentic AI Helps CX Teams Handle 57% More Customer Service Tickets
From Forethought
Via Business Wire
Forethought Introduces Voice, Becoming the First Complete Agentic AI Platform Across All CX Channels
From Forethought
Via Business Wire
Agentic AI Leader Forethought Achieves One Billion Monthly Customer Interactions, Setting New Standard in Customer Experience
From Forethought
Via Business Wire
Forethought Continues YoY Growth, Driven by Demand for AI-First Customer Support
From Forethought
Via Business Wire
Forethought AI in CX Benchmark Report Finds Rapid Adoption of Generative AI Reduces Costs and Increases Efficiency and Quality for Support Teams
From Forethought
Via Business Wire
Forethought Appoints Bhusha Mehta as Vice President of Customer Experience and Success
From Forethought
Via Business Wire
Forethought Joins AWS Partner Network (APN) and AWS Marketplace
From Forethought
Via Business Wire
Forethought Recognized in Gartner’s 2023 "Cool Vendor in Customer Service and Support Technology" Report
From Forethought
Via Business Wire
Forethought Introduces Autoflows, Ushers in AI-First Customer Support
From Forethought
Via Business Wire
Rob Markey Joins Forethought's Board of Directors, Strengthening Leadership in Generative AI for Customer Service
From Forethought
Via Business Wire
Forethought Announces New Open Source Developer Platform, AutoChain
From Forethought
Via Business Wire
Generative AI Leader Forethought Announces SupportGPT™ Powered by OpenAI Technology
From Forethought
Via Business Wire
Forethought Announces Triage Quickstart, Enhancing AI Platform for Instant Case Automation
From Forethought
Via Business Wire
Forethought Launches Solve Starter Packs, Enhancing Workflow Builder Offering
From Forethought
Via Business Wire
Forethought Announces Enhancements to AI Platform with the General Availability of Workflow Builder
From Forethought
Via Business Wire
Forethought Named to Forbes AI 50 List for the Second Consecutive Year
From Forethought
Via Business Wire
Forethought Takes Home Two Comparably Awards: Best Company Outlook and Best Places to Work in the Bay Area
From Forethought
Via Business Wire
Forethought Enhances Omnichannel Support with Zendesk Sunshine Conversations Integration
From Forethought
Via Business Wire
Industry Veteran Dave Ginsburg Joins Forethought as Chief Customer Officer
From Forethought
Via Business Wire
Forethought Raises $65 Million Series C to Accelerate Digital Transformation in Customer Service
From Forethought
Via Business Wire
Forethought’s AI Agent Agatha Now Supports More Than 100 Languages Globally
From Forethought
Via Business Wire
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