BoomTown, the leading cloud-based sales and marketing automation platform for real estate professionals, announced that Katie Conley joined the company as the Senior Vice President of Client Experience. As the former Senior Vice President of Customer Success at Zywave, a market-leading SaaS company for the insurance industry, Conley has deep experience driving solutions that enhance client services and foster client advocacy and will bring that skillset to further drive BoomTown's mission to make real estate agents successful.

"BoomTown has always been recognized as the unmatched leader in creating the most amazing client experience in the real estate industry, and hiring a new leader to take the reins of our client journey was not an easy task," said Grier Allen, CEO & President of BoomTown. "Katie clearly stood out as the right fit for BoomTown, bringing a wealth of experience both in empowering her team members and the clients she served."

BoomTown's Client Services team currently employs more than 200 people dedicated to helping clients at every stage, from onboarding and implementation, to success strategies, coaching, lead qualification, training, and customer support. Client Services is the largest department within the company, a hallmark of BoomTown's client-first approach, and strong leadership ensures these teams focus on listening to the needs of their clients and the industry and determining the best way to meet them and deliver value. 

"I'm very excited to partner with BoomTown's successful and passionate customers, some of the best and brightest in the industry," said Conley, "and to guide the talented teams who are relentlessly focused on driving their success each day."  

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About BoomTown

BoomTown exists to make real estate agents successful. Nearly 100,000 of the industry's top professionals, and 40% of the Real Trends Top 250 teams, trust BoomTown to grow their real estate business with easy-to-use technology that creates opportunities and turns them into closings. Capabilities include a customizable real estate website integrated with local MLS data, client success management, a cutting-edge CRM (Customer Relationship Management) system with custom marketing automation, personalized advertising and lead generation services, and a mobile app for agents on the go. BoomTown's service offerings extend far beyond technology with lead qualification services to contact, qualify, and nurture leads, and dedicated advisors to offer personalized support at every step from onboarding and training to optimizing your business and planning for strategic growth to coaching services from peers who have catapulted their growth with the system. Founded in 2006 and headquartered in Charleston, SC, BoomTown has additional offices in Atlanta, GA, and San Francisco, CA. BoomTown's brands include some of the most trusted solutions in real estate like Brokermint and MyAgentFinder. For more about BoomTown, visit boomtownroi.com.

Media Contact:

Lee Bressan

843-300-4604

lee@boomtownroi.com