Enhanced solution advances digital payments and strengthens support through an expanded senior team to drive trial completions

Dash Solutions, the leader in payments enablement with the largest U.S. footprint in clinical trials, today announced the launch of dashClinical, formally branding its enhanced payment solution that delivers secure, real-time payments to clinical trial participants worldwide. The launch includes both technological updates and strategic senior hires to better support the company’s global customer base of sponsors, site networks, clinical research organizations and CTMS platforms, now spanning 80 countries and continuing to expand.

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Delivering reloadable digital and physical participant payments gives participants access to a user-friendly app to manage funds.

As clinical trials become increasingly global, participant recruitment and retention remain critical challenges that directly impact trial completion rates. Financial incentives are proven to help, but outdated, manual payment methods limit their impact. dashClinical eliminates these barriers by providing secure, instant payments that improve participant retention and support the successful completion of trials.

Building on nearly a decade of success with its original clinical trial payment solution, dashClinical now features digital payment enhancements, including automatic alerts and SpendIT SendIT technology that allows recipients the option of spending or sending funds to the account of their choosing. And to support the fast growing clinical trials business segment, Dash Solutions has expanded its dedicated team with recent hires across implementation and customer support. Most notably, the company appointed Bethany Buscher as SVP, Disbursements Client Success, bringing deep expertise in clinical trial payments and a proven track record of driving client growth.

“For nearly a decade, Dash Solutions has embedded within CTMS platforms and helped sites and site networks solve complex payment challenges in clinical trials,” said Stephen Faust, CEO of Dash Solutions. “With dashClinical, we’re delivering the digital capabilities, global reach and dedicated support that today’s increasingly complex trials demand.”

dashClinical enables participant payments through physical or digital reloadable cards, eliminating manually issued checks and reimbursement delays. The solution integrates seamlessly with clinical trial management systems (CTMS) and electronic data capture (EDC) tools, delivering compliant, real-time payments that meet HIPAA, SOC 2 and financial-grade security standards. With international reach and a dedicated client success team for clinical trials, Dash Solutions provides the comprehensive support needed to navigate global requirements.

“Dash Solutions has transformed our participant payment process, helping us achieve a more than 40% increase in trial completion rates in the past year,” said Tony Sciucco, VP of Customer Experience at CRIO. “Real-time payments empower sites to manage participant stipends faster and more accurately, freeing staff to focus on study execution.”

Dash Solutions’ clinical trial business has grown steadily for nearly a decade, with projected growth of 20% in 2025. Overall company revenue has increased 240% since 2021, reflecting the strong demand for secure, real-time payments across healthcare, government and other highly regulated sectors.

About Dash Solutions

Dash Solutions provides forward-thinking organizations with everything they need to make payments and rewards more meaningful to their business and the people they pay. The company has a proven track record of handling over $50 billion in payments volume across multiple industries—from healthcare and government to construction and utilities—building elegant technology solutions that solve each sector’s unique requirements. Discover how we help make payments and rewards mean more at dashsolutions.com.

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“With dashClinical, we’re delivering the digital capabilities, global reach and dedicated support that today’s increasingly complex trials demand.” - Stephen Faust, CEO Dash Solutions