32-provider Springfield Family Physicians harnesses the power of Sunoh.ai and eClinicalWorks Image AI to streamline operations and improve patient care

eClinicalWorks®, the largest ambulatory cloud EHR, today announced that Springfield Family Physicians is successfully utilizing Sunoh.ai, the AI medical scribe, to enhance clinical documentation and Image AI to simplify fax inbox management. Springfield Family Practice reports significant savings in time and resources, streamlined administrative processes and enhanced patient care.

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“Sunoh.ai and Image AI eliminate the need for our providers to spend additional hours between appointments on administrative tasks and allow them to focus solely on their patients and face-to-face interactions,” said Bailey Borchers, office manager at Springfield’s Family Practice. “Our collaboration with eClinicalWorks, particularly through their innovative AI technology and integrations, has significantly improved our practice efficiency. Sunoh.ai standardizes the documentation process, helping us mitigate the potential disruption caused by an employee leaving and maintaining practice efficiency. Our providers appreciate that they can review and edit the draft SOAP notes before they are locked.”

Springfield Family Physicians, based in Oregon, is known for offering comprehensive and affordable health care. The practice reports that with Sunoh.ai, the quality of its documentation has improved, and providers can spend more time ensuring the highest quality of patient care. With Sunoh.ai, the practice has seen remarkable reductions in the time a provider spends on administrative work and increased efficiency. The Image AI solution has streamlined its fax inbox and enhanced patient record retrieval.

“We are delighted that eClinicalWorks Image AI and the integration with Sunoh.ai is fulfilling its purpose of diminishing administrative burden by effortlessly blending into daily workflows at Springfield Family Physicians," shared Girish Navani, CEO and co-founder of eClinicalWorks. "eClinicalWorks is leading the charge in democratizing AI in healthcare through ground-breaking innovations. Our core mission is to use innovative AI solutions to enhance the clinical efficiency of our healthcare partners and enable providers to concentrate more on patient care, helping save two hours daily on documentation. The positive impact at Springfield Family Physicians is indeed a glowing endorsement of our mission.”

About Springfield Family Physicians

Springfield Family Physicians is an Oregon medical center that provides affordable, high-quality medical treatment. In partnership with its patients, Springfield Family Physicians aims to achieve optimal health and ensure their well-being. To learn more, visit https://www.nwmedicalhomes.com/.

About eClinicalWorks

eClinicalWorks was founded in 1999 to help digitize paper charts for ambulatory practices. Today, eClinicalWorks leads the nation in innovation with cloud-based solutions for Electronic Health Records and Practice Management. In addition, we help ambulatory practices, specialists, health centers, urgent care facilities, and hospital systems manage their revenue cycle, patient relationships, and Population Health initiatives. More than 180,000 providers and 1 million medical professionals rely upon the power and scalability of the eCW Cloud for flexible clinical documentation, better front-office workflows, and more efficient billing driven by Robotic Process Automation. We combine innovation, leading-edge technology, and a commitment to patient safety to enable practices to grow and thrive amid the challenges of 21st-century healthcare. For more information, visit www.eclinicalworks.com, follow us on LinkedIn, Facebook and X/Twitter, or call (866) 888-6929.

About Sunoh.ai

Sunoh.ai is the revolutionary, EHR-agnostic, AI-powered ambient listening technology. Sunoh.ai is designed to seamlessly translate natural language conversations between healthcare providers and patients into clinical documentation, offering a unique and immersive experience. Sunoh.ai makes clinical documentation faster and more efficient than ever before. For more information, visit https://sunoh.ai/.

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