As part of Aqua’s continued commitment to affordability, qualifying customers can enroll in the company’s Customer Assistance Program

Aqua Pennsylvania, an Essential Utilities company, reminds customers in need of financial assistance to apply for monthly discounts on their water and wastewater bills through its Customer Assistance Program (CAP). CAP is a year-round program administered through the Dollar Energy Fund (DEF).

“Aqua is dedicated to supporting our customers in need,” said Essential Utilities Director of Community Assistance Programs Rita Black. “We understand that unexpected financial challenges and limited household income can increase the stress associated with paying bills, especially for an essential resource like water. We encourage our customers in need to take advantage of this valuable program.”

Customers can use DEF’s income calculator to check their eligibility status and can reference the income guidelines* below:

*Income before taxes.

To apply, call 1-888-282-6816, visit www.hardshiptools.org/MyApp for detailed information on eligibility requirements and application instructions, or visit several community-based organizations who are available to assist customers wishing to enroll in the program. For more information, visit Aqua Pennsylvania’s CAP page.

Aqua has multiple programs to support customers who need a helping hand. Visit AquaWater.com to learn more.

About Aqua Pennsylvania

Aqua Pennsylvania provides water and wastewater service to approximately 1.5 million people in 32 counties throughout the Commonwealth of Pennsylvania. Visit AquaWater.com for more information or follow @MyAquaWater on Facebook and @MyAquaWater on X.

About Essential

Essential Utilities, Inc. (NYSE: WTRG) delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. With a focus on water, wastewater and natural gas, Essential is committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status. We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.

Operating as the Aqua and Peoples brands, Essential serves approximately 5.5 million people across nine states. Essential is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S. Learn more at www.essential.co.

Forward-Looking Statements

This release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995, which generally include words such as “believes,” “expects,” “intends,” “anticipates,” “estimates,” “will” and similar expressions. The company can give no assurance that any actual or future results or events discussed in these statements will be achieved. Any forward-looking statements represent its views only as of today and should not be relied upon as representing its views as of any subsequent date. Readers are cautioned that such forward-looking statements are subject to a variety of risks and uncertainties that could cause the company’s actual results to differ materially from the statements contained in this release. Such forward-looking statements include, but are not limited to, statements relating to the capital to be invested by the company over the next ten years and regulatory approval for interconnection of water systems. There are important factors that could cause actual results to differ materially from those expressed or implied by such forward-looking statements including the factors discussed in our Annual Report on Form 10-K and our Quarterly Reports on Form 10-Q, which is filed with the Securities and Exchange Commission. For more information regarding risks and uncertainties associated with the company’s business, please refer to the company’s annual, quarterly and other SEC filings. The company is not under any obligation – and expressly disclaims any such obligation – to update or alter its forward-looking statements whether as a result of new information, future events or otherwise.

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