Mercer, a global leader in redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being, and a business of Marsh McLennan (NYSE: MMC), has named Jeff Elliott as Global Chief Operating Officer (COO), effective immediately. Mr. Elliott is responsible for leading and enhancing Mercer’s operations and technology globally. He also retains his previous responsibilities as Mercer’s US & Canada COO, a role he has held since joining the firm in 2021. Based in Charlotte, North Carolina, Mr. Elliott joins the Mercer Executive Committee, and reports to Martine Ferland, President and Chief Executive Officer, Mercer.

Commenting on the appointment, Ms. Ferland said, “Since joining Mercer, Jeff has demonstrated operational excellence and played an important role in Mercer’s growth and digital transformation. I am confident that under Jeff’s leadership, our operations and technology teams will continue to power and accelerate our delivery of innovative solutions to our clients and colleagues.”

Prior to Mercer, Mr. Elliott was the Head of Global Operations Strategy & Execution at Chubb and played key leadership roles at Willis Towers Watson (WTW) and Wells Fargo. He holds a Bachelor of Science in Business Administration from Appalachian State University.

“Now more than ever, digital transformation and organizational effectiveness is imperative to not only business growth, but to remain agile, resilient, and competitive,” added Mr. Elliott. “I look forward to taking on the role of Global COO and contributing my perspective and insights to the strategic direction and success of the firm.”

About Mercer

Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer’s approximately 25,000 employees are based in 43 countries and the firm operates in 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world’s leading professional services firm in the areas of risk, strategy and people, with 85,000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedIn and Twitter.

A business of Marsh McLennan

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