Financial News

Xerox Releases Third-Quarter Results

Financial Summary

  • $1.76 billion of revenue, down 0.5 percent year-over-year or down 1.6 percent in constant currency.
  • GAAP earnings per share (EPS) of $0.48, up $0.07 year-over-year, and adjusted EPS of $0.48, flat year-over-year.
  • Adjusted operating margin of 4.2 percent, down 320 basis points year-over-year.
  • $100 million of operating cash flow, down $6 million year-over-year.
  • $81 million of free cash flow, down $7 million year-over-year.
  • Reduced FY21 revenue guidance to approximately $7.1 billion in actual currency ($7.0 billion in constant currency). Reaffirmed free cash flow guidance of at least $500 million.
  • Completed expected $500 million of buybacks for 2021; Board approves an additional $500 million share repurchase program to be used opportunistically.

Xerox Holdings Corporation (NASDAQ: XRX) today announced 2021 third-quarter results.

“Our revenue this quarter was essentially flat year-over-year, despite a deterioration in global supply chain conditions and the Delta variant, which caused delays in many of our clients’ plans to return employees to the workplace,” said Xerox Vice Chairman and CEO John Visentin. “As a result of these ongoing challenges, we are revising our revenue guidance lower, but we are maintaining our free cash flow guidance of at least $500 million. Our focus on generating cash allows us to preserve, and in some cases increase, investments in innovation, while continuing to return more than 50% of free cash to shareholders and pursue M&A.”

Third-Quarter Key Financial Results:

(in millions, except per share data)

Q3 2021

Q3 2020

B/(W)

YOY

% Change

YOY

Revenue

$1,758

$1,767

$(9)

(0.5) % AC

(1.6) % CC1

Gross Margin

32.4%

36.8%

(440) bps

 

RD&E %

4.7%

4.3%

(40) bps

 

SAG %

23.5%

25.1%

160 bps

 

Pre-Tax Income

$84

$119

$(35)

(29.4)%

Pre-Tax Income Margin

4.8%

6.7%

(190) bps

 

Operating Income - Adjusted1

$74

$131

$(57)

(43.5)%

Operating Margin - Adjusted1

4.2%

7.4%

(320) bps

 

GAAP Earnings per Share

$0.48

$0.41

$0.07

17.1%

Earnings Per Share - Adjusted1

$0.48

$0.48

$—

 

___________

(1)

Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures.

Non-GAAP Measures

This release refers to the following non-GAAP financial measures:

  • Adjusted EPS, which excludes Restructuring and related costs, net, Amortization of intangible assets, non-service retirement-related costs, Transaction and related costs, net and other discrete adjustments from GAAP-EPS, as applicable.
  • Adjusted operating margin and income, which exclude the EPS adjustments noted above as well as the remainder of Other expenses, net from pre-tax income and margin.
  • Constant currency (CC) revenue change, which excludes the effects of currency translation.
  • Free cash flow, which is operating cash flow less capital expenditures.

Refer to the “Non-GAAP Financial Measures” section of this release for a discussion of these non-GAAP measures and their reconciliation to the reported GAAP measures.

Forward-Looking Statements

This release, and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: the effects of the COVID-19 pandemic on our and our customers' businesses and the duration and extent to which this will impact our future results of operations and overall financial performance; our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; our ability to attract and retain key personnel; changes in economic and political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that confidential and/or individually identifiable information of ours, our customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems due to cyber attacks or other intentional acts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; the exit of the United Kingdom from the European Union; our ability to manage changes in the printing environment and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; any impacts resulting from the restructuring of our relationship with Fujifilm Holdings Corporation; the shared services arrangements entered into by us as part of Project Own It; whether CareAR’s service experience management platform will achieve expectations regarding customer adoption, integration with ServiceNow’s platform, and cost and carbon emission reduction; and the financial performance of CareAR, including projected revenue for fiscal years 2021 and 2022. Additional risks that may affect Xerox’s operations and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of Xerox Holdings Corporation’s and Xerox Corporation’s combined 2020 Annual Report on Form 10-K, as well as in Xerox Holdings Corporation's and Xerox Corporation's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.

These forward-looking statements speak only as of the date of this presentation or as of the date to which they refer, and Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

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Xerox® is a trademark of Xerox in the United States and/or other countries.

XEROX HOLDINGS CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF INCOME (UNAUDITED)

 

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

(in millions, except per-share data)

 

2021

 

2020

 

2021

 

2020

Revenues

 

 

 

 

 

 

 

 

Sales

 

$

657

 

 

 

$

651

 

 

 

$

1,929

 

 

 

$

1,676

 

Services, maintenance and rentals

 

1,046

 

 

 

1,061

 

 

 

3,166

 

 

 

3,246

 

Financing

 

55

 

 

 

55

 

 

 

166

 

 

 

170

 

Total Revenues

 

1,758

 

 

 

1,767

 

 

 

5,261

 

 

 

5,092

 

Costs and Expenses

 

 

 

 

 

 

 

 

Cost of sales

 

498

 

 

 

476

 

 

 

1,386

 

 

 

1,201

 

Cost of services, maintenance and rentals

 

662

 

 

 

611

 

 

 

1,971

 

 

 

1,875

 

Cost of financing

 

29

 

 

 

29

 

 

 

85

 

 

 

89

 

Research, development and engineering expenses

 

82

 

 

 

76

 

 

 

235

 

 

 

236

 

Selling, administrative and general expenses

 

413

 

 

 

444

 

 

 

1,295

 

 

 

1,411

 

Restructuring and related costs, net

 

10

 

 

 

20

 

 

 

39

 

 

 

64

 

Amortization of intangible assets

 

13

 

 

 

13

 

 

 

42

 

 

 

34

 

Transaction and related costs, net

 

 

 

 

(6

)

 

 

 

 

 

18

 

Other expenses, net

 

(33

)

 

 

(15

)

 

 

(28

)

 

 

15

 

Total Costs and Expenses

 

1,674

 

 

 

1,648

 

 

 

5,025

 

 

 

4,943

 

Income before Income Taxes & Equity Income(1)

 

84

 

 

 

119

 

 

 

236

 

 

 

149

 

Income tax (benefit) expense

 

(4

)

 

 

29

 

 

 

19

 

 

 

36

 

Equity in net income of unconsolidated affiliates

 

1

 

 

 

 

 

 

2

 

 

 

2

 

Net Income

 

89

 

 

 

90

 

 

 

219

 

 

 

115

 

Less: Net loss attributable to noncontrolling interests

 

(1

)

 

 

 

 

 

(1

)

 

 

 

Net Income Attributable to Xerox Holdings

 

$

90

 

 

 

$

90

 

 

 

$

220

 

 

 

$

115

 

 

 

 

 

 

 

 

 

 

Basic Earnings per Share

 

$

0.48

 

 

 

$

0.41

 

 

 

$

1.12

 

 

 

$

0.49

 

Diluted Earnings per Share

 

$

0.48

 

 

 

$

0.41

 

 

 

$

1.10

 

 

 

$

0.49

 

___________________________

(1)

Referred to as “Pre-Tax Income” throughout the remainder of this document.

XEROX HOLDINGS CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (UNAUDITED)

 

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

(in millions)

 

2021

 

2020

 

2021

 

2020

Net Income

 

$

89

 

 

 

$

90

 

 

 

$

219

 

 

 

$

115

 

Less: Net loss attributable to noncontrolling interests

 

(1

)

 

 

 

 

 

(1

)

 

 

 

Net Income Attributable to Xerox Holdings

 

90

 

 

 

90

 

 

 

220

 

 

 

115

 

 

 

 

 

 

 

 

 

 

Other Comprehensive (Loss) Income, Net

 

 

 

 

 

 

 

 

Translation adjustments, net

 

(125

)

 

 

179

 

 

 

(122

)

 

 

7

 

Unrealized gains (losses), net

 

4

 

 

 

1

 

 

 

(3

)

 

 

4

 

Changes in defined benefit plans, net

 

51

 

 

 

(92

)

 

 

122

 

 

 

42

 

Other Comprehensive (Loss) Income, Net Attributable to Xerox Holdings

 

(70

)

 

 

88

 

 

 

(3

)

 

 

53

 

 

 

 

 

 

 

 

 

 

Comprehensive Income, Net

 

19

 

 

 

178

 

 

 

216

 

 

 

168

 

Less: Comprehensive loss, net attributable to noncontrolling interests

 

(1

)

 

 

 

 

 

(1

)

 

 

 

Comprehensive Income, Net Attributable to Xerox Holdings

 

$

20

 

 

 

$

178

 

 

 

$

217

 

 

 

$

168

 

XEROX HOLDINGS CORPORATION

CONDENSED CONSOLIDATED BALANCE SHEETS (UNAUDITED)

 

(in millions, except share data in thousands)

 

September 30, 2021

 

December 31, 2020

Assets

 

 

 

 

Cash and cash equivalents

 

$

2,209

 

 

 

$

2,625

 

 

Accounts receivable (net of allowance of $62 and $69, respectively)

 

891

 

 

 

883

 

 

Billed portion of finance receivables (net of allowance of $4 and $4, respectively)

 

100

 

 

 

99

 

 

Finance receivables, net

 

1,039

 

 

 

1,082

 

 

Inventories

 

788

 

 

 

843

 

 

Other current assets

 

209

 

 

 

251

 

 

Total current assets

 

5,236

 

 

 

5,783

 

 

Finance receivables due after one year (net of allowance of $123 and $129, respectively)

 

1,936

 

 

 

1,984

 

 

Equipment on operating leases, net

 

254

 

 

 

296

 

 

Land, buildings and equipment, net

 

370

 

 

 

407

 

 

Intangible assets, net

 

216

 

 

 

237

 

 

Goodwill

 

4,066

 

 

 

4,071

 

 

Deferred tax assets

 

511

 

 

 

508

 

 

Other long-term assets

 

1,492

 

 

 

1,455

 

 

Total Assets

 

$

14,081

 

 

 

$

14,741

 

 

Liabilities and Equity

 

 

 

 

Short-term debt and current portion of long-term debt

 

$

646

 

 

 

$

394

 

 

Accounts payable

 

1,032

 

 

 

983

 

 

Accrued compensation and benefits costs

 

262

 

 

 

261

 

 

Accrued expenses and other current liabilities

 

844

 

 

 

840

 

 

Total current liabilities

 

2,784

 

 

 

2,478

 

 

Long-term debt

 

3,673

 

 

 

4,050

 

 

Pension and other benefit liabilities

 

1,381

 

 

 

1,566

 

 

Post-retirement medical benefits

 

333

 

 

 

340

 

 

Other long-term liabilities

 

491

 

 

 

497

 

 

Total Liabilities

 

8,662

 

 

 

8,931

 

 

 

 

 

 

 

Noncontrolling Interests

 

10

 

 

 

 

 

 

 

 

 

 

Convertible Preferred Stock

 

214

 

 

 

214

 

 

 

 

 

 

 

Common stock

 

182

 

 

 

198

 

 

Additional paid-in capital

 

2,080

 

 

 

2,445

 

 

Treasury stock, at cost

 

(87

)

 

 

 

 

Retained earnings

 

6,348

 

 

 

6,281

 

 

Accumulated other comprehensive loss

 

(3,335

)

 

 

(3,332

)

 

Xerox Holdings shareholders’ equity

 

5,188

 

 

 

5,592

 

 

Noncontrolling interests

 

7

 

 

 

4

 

 

Total Equity

 

5,195

 

 

 

5,596

 

 

Total Liabilities and Equity

 

$

14,081

 

 

 

$

14,741

 

 

 

 

 

 

 

Shares of common stock issued

 

182,217

 

 

 

198,386

 

 

Treasury stock

 

(3,731

)

 

 

 

 

Shares of Common Stock Outstanding

 

178,486

 

 

 

198,386

 

 

XEROX HOLDINGS CORPORATION

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (UNAUDITED)

 

 

 

Three Months Ended

September 30,

 

Nine Months Ended

September 30,

(in millions)

 

2021

 

2020

 

2021

 

2020

Cash Flows from Operating Activities

 

 

 

 

 

 

 

 

Net income

 

$

89

 

 

 

$

90

 

 

 

$

219

 

 

 

$

115

 

 

 

 

 

 

 

 

 

 

 

Adjustments required to reconcile Net income to Cash flows from operating activities

 

 

 

 

 

 

 

 

Depreciation and amortization

 

79

 

 

 

90

 

 

 

249

 

 

 

272

 

 

Provisions

 

4

 

 

 

23

 

 

 

38

 

 

 

124

 

 

Net gain on sales of businesses and assets

 

(39

)

 

 

(28

)

 

 

(40

)

 

 

(29

)

 

Stock-based compensation

 

14

 

 

 

8

 

 

 

44

 

 

 

32

 

 

Restructuring and asset impairment charges

 

3

 

 

 

20

 

 

 

28

 

 

 

47

 

 

Payments for restructurings

 

(12

)

 

 

(11

)

 

 

(61

)

 

 

(63

)

 

Defined benefit pension cost

 

(3

)

 

 

9

 

 

 

(5

)

 

 

46

 

 

Contributions to defined benefit pension plans

 

(33

)

 

 

(33

)

 

 

(102

)

 

 

(97

)

 

(Increase) decrease in accounts receivable and billed portion of finance receivables

 

(67

)

 

 

(96

)

 

 

(30

)

 

 

332

 

 

Decrease (increase) in inventories

 

6

 

 

 

(49

)

 

 

10

 

 

 

(274

)

 

Increase in equipment on operating leases

 

(29

)

 

 

(31

)

 

 

(92

)

 

 

(86

)

 

Decrease in finance receivables

 

21

 

 

 

31

 

 

 

33

 

 

 

221

 

 

(Increase) decrease in other current and long-term assets

 

(2

)

 

 

17

 

 

 

64

 

 

 

2

 

 

Increase (decrease) in accounts payable

 

107

 

 

 

90

 

 

 

74

 

 

 

(69

)

 

Decrease in accrued compensation

 

(21

)

 

 

(20

)

 

 

(56

)

 

 

(149

)

 

(Decrease) increase in other current and long-term liabilities

 

(12

)

 

 

(16

)

 

 

80

 

 

 

(146

)

 

Net change in income tax assets and liabilities

 

(13

)

 

 

10

 

 

 

(11

)

 

 

13

 

 

Net change in derivative assets and liabilities

 

1

 

 

 

1

 

 

 

(1

)

 

 

(1

)

 

Other operating, net

 

7

 

 

 

1

 

 

 

(10

)

 

 

23

 

 

Net cash provided by operating activities

 

100

 

 

 

106

 

 

 

431

 

 

 

313

 

 

Cash Flows from Investing Activities

 

 

 

 

 

 

 

 

Cost of additions to land, buildings, equipment and software

 

(19

)

 

 

(18

)

 

 

(52

)

 

 

(60

)

 

Proceeds from sales of businesses and assets

 

38

 

 

 

27

 

 

 

39

 

 

 

29

 

 

Acquisitions, net of cash acquired

 

(1

)

 

 

 

 

 

(38

)

 

 

(193

)

 

Other investing, net

 

 

 

 

 

 

 

(3

)

 

 

1

 

 

Net cash provided by (used in) investing activities

 

18

 

 

 

9

 

 

 

(54

)

 

 

(223

)

 

Cash Flows from Financing Activities

 

 

 

 

 

 

 

 

Net proceeds (payments) on debt

 

76

 

 

 

1,077

 

 

 

(133

)

 

 

769

 

 

Dividends

 

(49

)

 

 

(61

)

 

 

(157

)

 

 

(176

)

 

Payments to acquire treasury stock, including fees

 

(87

)

 

 

(150

)

 

 

(500

)

 

 

(150

)

 

Other financing, net

 

14

 

 

 

(10

)

 

 

(3

)

 

 

(19

)

 

Net cash (used in) provided by financing activities

 

(46

)

 

 

856

 

 

 

(793

)

 

 

424

 

 

Effect of exchange rate changes on cash, cash equivalents and restricted cash

 

(13

)

 

 

12

 

 

 

(13

)

 

 

(12

)

 

Increase (decrease) in cash, cash equivalents and restricted cash

 

59

 

 

 

983

 

 

 

(429

)

 

 

502

 

 

Cash, cash equivalents and restricted cash at beginning of period

 

2,203

 

 

 

2,314

 

 

 

2,691

 

 

 

2,795

 

 

Cash, Cash Equivalents and Restricted Cash at End of Period

 

$

2,262

 

 

 

$

3,297

 

 

 

$

2,262

 

 

 

$

3,297

 

 

Impact of COVID-19 on Our Business Operations

In response to the COVID-19 pandemic, we continue to prioritize the health and safety of our employees, customers and partners and support their needs so they can perform their work flawlessly, whether in the office or a remote location.

During the third quarter 2021, our business continued to be impacted by the COVID-19 pandemic. The prolonged and extensive impact of the Delta variant drove many of our customers to delay their plans to return employees to offices. As a result, while we continued to see a correlation between the roll-out of vaccinations, the return of employees to the office, and the gradual recovery of our post sale revenues, the marginal improvement in our page volume-driven post sale revenues was less than previously anticipated. In addition, global supply chain issues, created in part by the COVID-19 pandemic, have resulted in an unprecedented level of disruption that has led to shortages and transportation delays of our products and third-party IT hardware. This has resulted in lower than anticipated equipment and IT sales, higher transportation and logistics costs and growth of our order backlog1 at the end of the quarter, as our customers continued to invest in our print technology and services. We expect the ongoing effects of the COVID-19 pandemic, including the potential emergence of new variants, as well as the global supply chain disruption, to delay economic recovery and continue to affect our revenues and margins into 2022.

We have a strong balance sheet and sufficient liquidity, including approximately $2.3 billion of cash and cash equivalents and access to our undrawn $1.8 billion revolver. With our Project Own It transformation and cost savings, we have built a leaner and more flexible cost structure. In addition, in response to the COVID-19 pandemic, various governments continue to employ temporary measures to provide aid and economic stimulus directly to companies through cash grants and credits, or indirectly through payments to temporarily furloughed employees. During the third quarter 2021, we recognized savings of $9 million from the use of such measures in the U.S., Canada and Europe. We continue to monitor government programs and actions being implemented, or expected to be implemented, to counter the economic impacts of the COVID-19 pandemic.

The savings from government assistance were recorded as follows in the Condensed Consolidated Statements of Income:

 

 

Three Months Ended

September 30,

(in millions)

 

2021

 

2020

Cost of sales

 

$

 

 

$

1

 

Cost of services, maintenance and rentals

 

4

 

 

25

 

Selling, administrative and general expenses

 

5

 

 

9

Total Estimated Savings

 

$

9

 

 

$

35

 

_________________________

(1)

Order backlog is measured as the value of unfulfilled sales orders, shipped and non-shipped, received from our customers waiting to be installed, including orders with future installation dates. It includes printing devices as well as IT hardware associated with our IT services offerings.

Financial Review

Revenues

 

 

 

Three Months Ended

September 30,

 

 

 

 

 

% of Total Revenue

(in millions)

 

2021

 

2020

 

%

Change

 

CC %

Change

 

2021

 

2020

Equipment sales

 

$

387

 

 

 

$

419

 

 

 

(7.6

)%

 

(8.4

)%

 

22

%

 

24

%

Post sale revenue

 

1,371

 

 

 

1,348

 

 

 

1.7

%

 

0.5

%

 

78

%

 

76

%

Total Revenue

 

$

1,758

 

 

 

$

1,767

 

 

 

(0.5

)%

 

(1.6

)%

 

100

%

 

100

%

 

 

 

 

 

 

 

 

 

 

 

 

 

Reconciliation to Condensed Consolidated Statements of Income:

 

 

 

 

 

 

 

 

 

 

 

 

Sales

 

$

657

 

 

 

$

651

 

 

 

0.9

%

 

(0.1

)%

 

 

 

 

Less: Supplies, paper and other sales

 

(270

)

 

 

(232

)

 

 

16.4

%

 

15.1

%

 

 

 

 

Equipment Sales

 

$

387

 

 

 

$

419

 

 

 

(7.6

)%

 

(8.4

)%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Services, maintenance and rentals

 

$

1,046

 

 

 

$

1,061

 

 

 

(1.4

)%

 

(2.5

)%

 

 

 

 

Add: Supplies, paper and other sales

 

270

 

 

 

232

 

 

 

16.4

%

 

15.1

%

 

 

 

 

Add: Financing

 

55

 

 

 

55

 

 

 

%

 

(2.3

)%

 

 

 

 

Post Sale Revenue

 

$

1,371

 

 

 

$

1,348

 

 

 

1.7

%

 

0.5

%

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Americas

 

$

1,127

 

 

 

$

1,152

 

 

 

(2.2

)%

 

(2.9

)%

 

64

%

 

65

%

EMEA

 

594

 

 

 

568

 

 

 

4.6

%

 

2.6

%

 

34

%

 

32

%

Other

 

37

 

 

 

47

 

 

 

(21.3

)%

 

(21.3

)%

 

2

%

 

3

%

Total Revenue(1)

 

$

1,758

 

 

 

$

1,767

 

 

 

(0.5

)%

 

(1.6

)%

 

100

%

 

100

%

____________________________

CC - Constant currency (refer to "Constant Currency" in the Non-GAAP Financial Measures section).
(1)

Refer to Appendix II for our Geographic Sales Channels and Products and Offerings Definitions.

Equipment sales revenue

 

 

 

Three Months Ended

September 30,

 

 

 

 

 

% of Equipment Sales

(in millions)

 

2021

 

2020

 

%

Change

 

CC %

Change

 

2021

 

2020

Entry

 

$

69

 

 

$

66

 

 

4.5

%

 

3.9

%

 

18

%

 

16

%

Mid-range

 

244

 

 

276

 

 

(11.6

)%

 

(12.2

)%

 

63

%

 

66

%

High-end

 

68

 

 

72

 

 

(5.6

)%

 

(6.5

)%

 

18

%

 

17

%

Other

 

6

 

 

5

 

 

20.0

%

 

20.0

%

 

1

%

 

1

%

Equipment Sales

 

$

387

 

 

$

419

 

 

(7.6

)%

 

(8.4

)%

 

100

%

 

100

%

____________________________

CC - Constant Currency (refer to "Constant Currency" in the Non-GAAP Financial Measures section).

Costs, Expenses and Other Income

Summary of Key Financial Ratios

The following is a summary of key financial ratios used to assess our performance:

 

 

 

Three Months Ended

September 30,

(in millions)

 

2021

 

2020

 

B/(W)

Gross Profit

 

$

569

 

 

$

651

 

 

$

(82

)

 

 

RD&E

 

82

 

 

76

 

 

(6

)

 

 

SAG

 

413

 

 

444

 

 

31

 

 

 

 

 

 

 

 

 

 

 

Equipment Gross Margin

 

18.3

%

 

25.5

%

 

(7.2

)

 

pts.

Post sale Gross Margin

 

36.4

%

 

40.3

%

 

(3.9

)

 

pts.

Total Gross Margin

 

32.4

%

 

36.8

%

 

(4.4

)

 

pts.

RD&E as a % of Revenue

 

4.7

%

 

4.3

%

 

(0.4

)

 

pts.

SAG as a % of Revenue

 

23.5

%

 

25.1

%

 

1.6

 

 

pts.

 

 

 

 

 

 

 

 

Pre-tax Income

 

$

84

 

 

$

119

 

 

$

(35

)

 

 

Pre-tax Income Margin

 

4.8

%

 

6.7

%

 

(1.9

)

 

pts.

 

 

 

 

 

 

 

 

Adjusted(1) Operating Profit

 

$

74

 

 

$

131

 

 

$

(57

)

 

 

Adjusted(1) Operating Margin

 

4.2

%

 

7.4

%

 

(3.2

)

 

pts.

____________________________

(1)

Refer to the Non-GAAP Financial Measures section for an explanation of the non-GAAP financial measure.

Other Expenses, Net

 

 

 

Three Months Ended

September 30,

(in millions)

 

2021

 

2020

Non-financing interest expense

 

$

23

 

 

 

$

30

 

 

Interest income

 

(1

)

 

 

(1

)

 

Non-service retirement-related costs

 

(22

)

 

 

(13

)

 

Gains on sales of businesses and assets

 

(39

)

 

 

(28

)

 

Currency losses, net

 

3

 

 

 

 

 

All other expenses, net

 

3

 

 

 

(3

)

 

Other expenses, net

 

$

(33

)

 

 

$

(15

)

 

Forward-Looking Statements

This release, and other written or oral statements made from time to time by management contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. The words “anticipate”, “believe”, “estimate”, “expect”, “intend”, “will”, “should”, "targeting", "projecting", "driving" and similar expressions, as they relate to us, our performance and/or our technology, are intended to identify forward-looking statements. These statements reflect management’s current beliefs, assumptions and expectations and are subject to a number of factors that may cause actual results to differ materially. Such factors include but are not limited to: the effects of the COVID-19 pandemic on our and our customers' businesses and the duration and extent to which this will impact our future results of operations and overall financial performance; our ability to address our business challenges in order to reverse revenue declines, reduce costs and increase productivity so that we can invest in and grow our business; our ability to attract and retain key personnel; changes in economic and political conditions, trade protection measures, licensing requirements and tax laws in the United States and in the foreign countries in which we do business; the imposition of new or incremental trade protection measures such as tariffs and import or export restrictions; changes in foreign currency exchange rates; our ability to successfully develop new products, technologies and service offerings and to protect our intellectual property rights; the risk that multi-year contracts with governmental entities could be terminated prior to the end of the contract term and that civil or criminal penalties and administrative sanctions could be imposed on us if we fail to comply with the terms of such contracts and applicable law; the risk that partners, subcontractors and software vendors will not perform in a timely, quality manner; actions of competitors and our ability to promptly and effectively react to changing technologies and customer expectations; our ability to obtain adequate pricing for our products and services and to maintain and improve cost efficiency of operations, including savings from restructuring actions; the risk that confidential and/or individually identifiable information of ours, our customers, clients and employees could be inadvertently disclosed or disclosed as a result of a breach of our security systems due to cyber attacks or other intentional acts; reliance on third parties, including subcontractors, for manufacturing of products and provision of services; the exit of the United Kingdom from the European Union; our ability to manage changes in the printing environment and expand equipment placements; interest rates, cost of borrowing and access to credit markets; funding requirements associated with our employee pension and retiree health benefit plans; the risk that our operations and products may not comply with applicable worldwide regulatory requirements, particularly environmental regulations and directives and anti-corruption laws; the outcome of litigation and regulatory proceedings to which we may be a party; any impacts resulting from the restructuring of our relationship with Fujifilm Holdings Corporation; the shared services arrangements entered into by us as part of Project Own It; whether CareAR’s service experience management platform will achieve expectations regarding customer adoption, integration with ServiceNow’s platform, and cost and carbon emission reduction; and the financial performance of CareAR, including projected revenue for fiscal years 2021 and 2022. Additional risks that may affect Xerox’s operations and other factors that are set forth in the “Risk Factors” section, the “Legal Proceedings” section, the “Management’s Discussion and Analysis of Financial Condition and Results of Operations” section and other sections of Xerox Holdings Corporation’s and Xerox Corporation’s combined 2020 Annual Report on Form 10-K, as well as in Xerox Holdings Corporation's and Xerox Corporation's Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC.

These forward-looking statements speak only as of the date of this presentation or as of the date to which they refer, and Xerox assumes no obligation to update any forward-looking statements as a result of new information or future events or developments, except as required by law.

Non-GAAP Financial Measures

We have reported our financial results in accordance with generally accepted accounting principles (GAAP). In addition, we have discussed our financial results using the non-GAAP measures described below. We believe these non-GAAP measures allow investors to better understand the trends in our business and to better understand and compare our results. Accordingly, we believe it is necessary to adjust several reported amounts, determined in accordance with GAAP, to exclude the effects of certain items as well as their related income tax effects.

A reconciliation of these non-GAAP financial measures to the most directly comparable financial measures calculated and presented in accordance with GAAP are set forth below as well as in the third quarter 2021 presentation slides available at www.xerox.com/investor.

These non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP.

Adjusted Earnings Measures

  • Net Income and Earnings per share (EPS)
  • Effective Tax Rate

The above measures were adjusted for the following items:

  • Restructuring and related costs, net: Restructuring and related costs, net include restructuring and asset impairment charges as well as costs associated with our transformation programs beyond those normally included in restructuring and asset impairment charges. Restructuring consists of costs primarily related to severance and benefits paid to employees pursuant to formal restructuring and workforce reduction plans. Asset impairment includes costs incurred for those assets sold, abandoned or made obsolete as a result of our restructuring actions, exiting from a business or other strategic business changes. Additional costs for our transformation programs are primarily related to the implementation of strategic actions and initiatives and include third-party professional service costs as well as one-time incremental costs. All of these costs can vary significantly in terms of amount and frequency based on the nature of the actions as well as the changing needs of the business. Accordingly, due to that significant variability, we will exclude these charges since we do not believe they provide meaningful insight into our current or past operating performance nor do we believe they are reflective of our expected future operating expenses as such charges are expected to yield future benefits and savings with respect to our operational performance.
  • Amortization of intangible assets: The amortization of intangible assets is driven by our acquisition activity which can vary in size, nature and timing as compared to other companies within our industry and from period to period. The use of intangible assets contributed to our revenues earned during the periods presented and will contribute to our future period revenues as well. Amortization of intangible assets will recur in future periods.
  • Transaction and related costs, net: Transaction and related costs, net are costs and expenses primarily associated with certain strategic M&A projects. These costs are primarily for third-party legal, accounting, consulting and other similar type professional services as well as potential legal settlements that may arise in connection with those M&A transactions. These costs are considered incremental to our normal operating charges and were incurred or are expected to be incurred solely as a result of the planned transactions. Accordingly, we are excluding these expenses from our Adjusted Earnings Measures in order to evaluate our performance on a comparable basis.
  • Non-service retirement-related costs: Our defined benefit pension and retiree health costs include several elements impacted by changes in plan assets and obligations that are primarily driven by changes in the debt and equity markets as well as those that are predominantly legacy in nature and related to employees who are no longer providing current service to the Company (e.g. retirees and ex-employees). These elements include (i) interest cost, (ii) expected return on plan assets, (iii) amortization of prior plan amendments, (iv) amortized actuarial gains/losses and (v) the impacts of any plan settlements/curtailments. Accordingly, we consider these elements of our periodic retirement plan costs to be outside the operational performance of the business or legacy costs and not necessarily indicative of current or future cash flow requirements. This approach is consistent with the classification of these costs as non-operating in Other expenses, net. Adjusted earnings will continue to include the service cost elements of our retirement costs, which is related to current employee service as well as the cost of our defined contribution plans.
  • Other discrete, unusual or infrequent items: We exclude these items, when applicable, given their discrete, unusual or infrequent nature and their impact on our results for the period.

We believe the exclusion of these items allows investors to better understand and analyze the results for the period as compared to prior periods and expected future trends in our business.

Adjusted Operating Income and Margin

We calculate and utilize adjusted operating income and margin measures by adjusting our reported pre-tax income and margin amounts. In addition to the costs and expenses noted as adjustments for our adjusted earnings measures, adjusted operating income and margin also exclude the remaining amounts included in Other expenses, net, which are primarily non-financing interest expense and certain other non-operating costs and expenses. We exclude these amounts in order to evaluate our current and past operating performance and to better understand the expected future trends in our business.

Constant Currency

To better understand trends in our business, we believe that it is helpful to adjust revenue to exclude the impact of changes in the translation of foreign currencies into U.S. dollars. We refer to this adjusted revenue as “constant currency.” This impact is calculated by translating current period activity in local currency using the comparable prior year period's currency translation rate. This impact is calculated for all countries where the functional currency is not the U.S. dollar. Management believes the constant currency measure provides investors an additional perspective on revenue trends. Currency impact can be determined as the difference between actual growth rates and constant currency growth rates.

Free Cash Flow

To better understand trends in our business, we believe that it is helpful to adjust operating cash flows by subtracting amounts related to capital expenditures. Management believes this measure gives investors an additional perspective on cash flow from operating activities in excess of amounts required for reinvestment. It provides a measure of our ability to fund acquisitions, dividends and share repurchase.

Summary

Management believes that all of these non-GAAP financial measures provide an additional means of analyzing the current period’s results against the corresponding prior period’s results. However, these non-GAAP financial measures should be viewed in addition to, and not as a substitute for, the Company’s reported results prepared in accordance with GAAP. Our non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only in conjunction with our Condensed Consolidated Financial Statements prepared in accordance with GAAP. Our management regularly uses our supplemental non-GAAP financial measures internally to understand, manage and evaluate our business and make operating decisions. These non-GAAP measures are among the primary factors management uses in planning for and forecasting future periods. Compensation of our executives is based in part on the performance of our business based on these non-GAAP measures.

A reconciliation of these non-GAAP financial measures and the most directly comparable measures calculated and presented in accordance with GAAP are set forth on the following tables:

Net Income and EPS reconciliation:

 

 

Three Months Ended

September 30, 2021

 

Three Months Ended

September 30, 2020

(in millions, except per share amounts)

 

Net Income

 

EPS

 

Net Income

 

EPS

Reported(1)

 

$

90

 

 

 

$

0.48

 

 

$

90

 

 

 

$

0.41

 

Adjustments:

 

 

 

 

 

 

 

 

Restructuring and related costs, net

 

10

 

 

 

 

 

20

 

 

 

 

Amortization of intangible assets

 

13

 

 

 

 

 

13

 

 

 

 

Transaction and related costs, net

 

 

 

 

 

 

(6

)

 

 

 

Non-service retirement-related costs

 

(22

)

 

 

 

 

(13

)

 

 

 

Income tax on adjustments(2)

 

(1

)

 

 

 

 

1

 

 

 

 

Adjusted

 

$

90

 

 

 

$

0.48

 

 

$

105

 

 

 

$

0.48

 

 

 

 

 

 

 

 

 

 

Dividends on preferred stock used in adjusted EPS calculation(3)

 

 

 

$

4

 

 

 

 

$

4

 

Weighted average shares for adjusted EPS(3)

 

 

 

182

 

 

 

 

213

 

Fully diluted shares at end of period(4)

 

 

 

181

 

 

 

 

____________________________

(1)

Net income and EPS attributable to Xerox Holdings.

(2)

Refer to Effective Tax Rate reconciliation.

(3)

Average shares for the calculation of adjusted diluted EPS for the three months ended September 30, 2021 and 2020, excludes 7 million shares associated with our Series A convertible preferred stock and therefore earnings includes the preferred stock dividend.

(4)

Represents common shares outstanding at September 30, 2021 plus potential dilutive common shares used for the calculation of adjusted diluted EPS for the third quarter 2021. The amount excludes shares associated with our Series A convertible preferred stock as they were anti-dilutive for the third quarter 2021.

Effective Tax Rate reconciliation:

 

 

 

Three Months Ended

September 30, 2021

 

Three Months Ended

September 30, 2020

(in millions)

 

Pre-Tax

Income

 

Income Tax

Benefit

 

Effective Tax

Rate

 

Pre-Tax

Income

 

Income Tax

Expense

 

Effective Tax

Rate

Reported(1)

 

$

84

 

 

$

(4

)

 

 

(4.8)

%

 

$

119

 

 

$

29

 

 

 

24.4

%

Non-GAAP Adjustments(2)

 

1

 

 

1

 

 

 

 

 

14

 

 

(1

)

 

 

 

Adjusted(3)

 

$

85

 

 

$

(3

)

 

 

(3.5)

%

 

$

133

 

 

$

28

 

 

 

21.1

%

____________________________

(1)

Pre-tax income and income tax (benefit) expense.

(2)

Refer to Net Income and EPS reconciliation for details.

(3)

The tax impact on Adjusted Pre-Tax Income is calculated under the same accounting principles applied to the Reported Pre-Tax Income under ASC 740, which employs an annual effective tax rate method to the results.

Operating Income and Margin reconciliation:

 

 

 

Three Months Ended

September 30, 2021

 

Three Months Ended

September 30, 2020

(in millions)

 

Profit

 

Revenue

 

Margin

 

Profit

 

Revenue

 

Margin

Reported(1)

 

$

84

 

 

 

$

1,758

 

 

4.8

%

 

$

119

 

 

 

$

1,767

 

 

6.7

%

Adjustments:

 

 

 

 

 

 

 

 

 

 

 

 

Restructuring and related costs, net

 

10

 

 

 

 

 

 

 

20

 

 

 

 

 

 

Amortization of intangible assets

 

13

 

 

 

 

 

 

 

13

 

 

 

 

 

 

Transaction and related costs, net

 

 

 

 

 

 

 

 

(6

)

 

 

 

 

 

Other expenses, net

 

(33

)

 

 

 

 

 

 

(15

)

 

 

 

 

 

Adjusted

 

$

74

 

 

 

$

1,758

 

 

4.2

%

 

$

131

 

 

 

$

1,767

 

 

7.4

%

___________________________

(1)

Pre-tax income.

Free Cash Flow reconciliation:

 

 

 

Three Months Ended

September 30,

(in millions)

 

2021

 

2020

Reported(1)

 

$

100

 

 

$

106

 

Less: capital expenditures

 

(19)

 

 

(18)

 

Free Cash Flow

 

$

81

 

 

$

88

 

____________________________

(1)

Net cash provided by operating activities.

Guidance:

Cash Flow

 

(in millions)

 

FY 2021

Operating Cash Flow (1)

 

At least $600

Less: capital expenditures

 

(100)

 

Free Cash Flow

 

At least $500

____________________________

(1)

Net cash provided by operating activities.

APPENDIX II

Xerox Holdings Corporation

Geographic Sales Channels and Products and Offerings Definitions

Our business is aligned to a geographic focus and is primarily organized on the basis of go-to-market sales channels, which are structured to serve a range of customers for our products and services. In 2019 we changed our geographic structure to create a more streamlined, flatter and more effective organization, as follows:

  • Americas, which includes our sales channels in the U.S. and Canada, as well as Mexico, and Central and South America.
  • EMEA, which includes our sales channels in Europe, the Middle East, Africa and India.
  • Other, primarily includes sales to and royalties from FUJIFILM Business Innovation Corp. (formerly Fuji Xerox) (FX), and our licensing revenue.

Our products and offerings include:

  • “Entry”, which includes A4 devices and desktop printers. Prices in this product group can range from approximately $150 to $3,000.
  • “Mid-Range”, which includes A3 Office and Light Production devices that generally serve workgroup environments in mid to large enterprises. Prices in this product group can range from approximately $2,000 to $75,000+.
  • “High-End”, which includes production printing and publishing systems that generally serve the graphic communications marketplace and large enterprises. Prices for these systems can range from approximately $30,000 to $1,000,000+.

 

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