NTT DOCOMO, INC. | ||||||
Date: May 2, 2011
|
By: | /S/ OSAMU HIROKADO
|
||||
Head of Investor Relations |
Earnings Release For the Fiscal Year Ended March 31, 2011 |
April 28, 2011 [U.S. GAAP] |
Name of registrant: |
NTT DOCOMO, INC. (URL http://www.nttdocomo.co.jp/) | |
Code No.: |
9437 | |
Stock exchange on which the Companys shares are listed: |
Tokyo Stock Exchange-First Section | |
Representative: |
Ryuji Yamada, Representative Director, President and Chief Executive Officer | |
Contact: |
Ken Takeuchi, Senior Manager, General Affairs Department / TEL +81-3-5156-1111 | |
Scheduled date for the general meeting of shareholders: |
June 17, 2011 | |
Scheduled date for dividend payment: |
June 20, 2011 | |
Scheduled date for filing of securities report: |
June 20, 2011 | |
Supplemental material on annual results: |
Yes | |
Presentation on annual results: |
Yes (for institutional investors and analysts) |
(Millions of yen, except per share amounts) | ||||||||||||||||||||||||||||||||
Income before | Net Income Attributable to | |||||||||||||||||||||||||||||||
Operating Revenues | Operating Income | Income Taxes | NTT DOCOMO, INC. | |||||||||||||||||||||||||||||
Year ended March 31, 2011 |
4,224,273 | (1.4 | )% | 844,729 | 1.3 | % | 835,338 | (0.1 | )% | 490,485 | (0.9 | )% | ||||||||||||||||||||
Year ended March 31, 2010 |
4,284,404 | (3.7 | )% | 834,245 | 0.4 | % | 836,157 | 7.1 | % | 494,781 | 4.9 | % |
Note: Comprehensive income: |
For the fiscal year ended March 31, 2011: 450,909 million yen | (13.8 | )% | |||
For the fiscal year ended March 31, 2010: 523,091 million yen | 28.9 | % |
Basic Earnings per Share | Diluted Earnings per Share | |||||||||||||||||||
Attributable to NTT | Attributable to NTT | Operating Income | ||||||||||||||||||
DOCOMO, INC. | DOCOMO, INC. | ROE | ROA | Margin | ||||||||||||||||
Year ended March 31, 2011 |
11,797.07 (yen) | | 10.3 | % | 12.3 | % | 20.0 | % | ||||||||||||
Year ended March 31, 2010 |
11,863.62 (yen) | | 11.0 | % | 12.6 | % | 19.5 | % |
Note: Equity in net income (losses) of affiliates: |
For the fiscal year ended March 31, 2011: | (5,508)million yen | ||||
For the fiscal year ended March 31, 2010: | (852)million yen |
(Millions of yen, except per share amounts) | ||||||||||||||||||||
NTT DOCOMO, INC. | ||||||||||||||||||||
Total Equity | NTT DOCOMO, INC. | Shareholders | Shareholders Equity | |||||||||||||||||
Total Assets | (Net Assets) | Shareholders Equity | Equity Ratio | per Share | ||||||||||||||||
March 31, 2011 |
6,791,593 | 4,877,594 | 4,850,436 | 71.4 | % | 116,969.29 (yen) | ||||||||||||||
March 31, 2010 |
6,756,775 | 4,662,446 | 4,635,877 | 68.6 | % | 111,423.97 (yen) |
(Millions of yen) | ||||||||||||||||
Cash Flows from | Cash Flows from | Cash Flows from | Cash and Cash Equivalents | |||||||||||||
Operating Activities | Investing Activities | Financing Activities | at Fiscal Year End | |||||||||||||
Year ended March 31, 2011 |
1,287,037 | (455,370 | ) | (421,969 | ) | 765,551 | ||||||||||
Year ended March 31, 2010 |
1,182,818 | (1,163,926 | ) | (260,945 | ) | 357,715 |
Total Cash | ||||||||||||||||||||||||||||||||
Cash Dividends per Share (yen) | Dividends | Ratio of Dividends to | ||||||||||||||||||||||||||||||
End of the | End of the | End of the | for the Year | Payout | NTT DOCOMO, INC. | |||||||||||||||||||||||||||
Date of Record | First Quarter | Second Quarter | Third Quarter | Year End | Total | (Millions of yen) | Ratio | Shareholders Equity | ||||||||||||||||||||||||
Year ended March
31, 2010 |
| 2,600.00 | | 2,600.00 | 5,200.00 | 216,750 | 43.8 | % | 4.8 | % | ||||||||||||||||||||||
Year ended March
31, 2011 |
| 2,600.00 | | 2,600.00 | 5,200.00 | 215,991 | 44.1 | % | 4.6 | % | ||||||||||||||||||||||
Year ending March
31, 2012
(Forecasts) |
| 2,800.00 | | 2,800.00 | 5,600.00 | 46.3 | % |
(Millions of yen, except per share amounts) | ||||||||||||||||||||||||||||||||||||
Net Income | Basic Earnings per | |||||||||||||||||||||||||||||||||||
Income before | Attributable to | Share Attributable to | ||||||||||||||||||||||||||||||||||
Operating Revenues | Operating Income | Income Taxes | NTT DOCOMO, INC. | NTT DOCOMO, INC. | ||||||||||||||||||||||||||||||||
Six months ending September 30, 2011 |
| | | | | | | | | |||||||||||||||||||||||||||
Year ending March 31, 2012 |
4,230,000 | 0.1 | % | 850,000 | 0.6 | % | 854,000 | 2.2 | % | 502,000 | 2.3 | % | 12,105.84 |
(1) Changes in significant subsidiaries |
None | |||
(Changes in significant subsidiaries for the fiscal year ended March 31, 2011 which resulted in changes in scope of consolidation) |
||||
(2) Changes in significant accounting policies, procedures and presentation |
||||
i. Changes due to revision of accounting standards and other regulations: |
None | |||
ii. Others: |
None |
(3) Number of issued shares (common stock) |
||||||
i. Number of issued shares (inclusive of treasury stock): |
As of March 31, 2011: | 43,650,000 shares | ||||
As of March 31, 2010: | 43,790,000 shares | |||||
ii. Number of treasury stock: |
As of March 31, 2011: | 2,182,399 shares | ||||
As of March 31, 2010: | 2,184,258 shares | |||||
iii. Number of weighted average common shares outstanding: |
For the fiscal year ended March 31, 2011: | 41,576,859 shares | ||||
For the fiscal year ended March 31, 2010: | 41,705,738 shares |
* | Presentation on the status of audit process: |
* | Explanation for forecasts of operations and other notes: |
page | ||||
Contents of the Attachment |
1 | |||
1. Information on Consolidated Results |
2-22 | |||
(1) Operating Results |
2-18 | |||
(2) Financial Review |
19 | |||
(3) Profit Distribution |
20 | |||
(4) Special Note Regarding Forward-Looking Statements |
21-22 | |||
2. Condition of the Corporate Group |
23-24 | |||
3. Management Policies |
25-27 | |||
(1) Basic Management Policies |
25 | |||
(2) Target Management Indicators |
25 | |||
(3) Medium- and Long-Term Management Strategies |
25 | |||
(4) Issues to be Addressed by the Group |
25-27 | |||
4. Consolidated Financial Statements |
28-33 | |||
(1) Consolidated Balance Sheets |
28 | |||
(2) Consolidated Statements of Income and Comprehensive Income |
29 | |||
(3) Consolidated Statements of Shareholders Equity |
30 | |||
(4) Consolidated Statements of Cash Flows |
31 | |||
(5) Going Concern Assumption |
32 | |||
(6) Notes to Consolidated Financial Statements |
32-33 | |||
5. Appendices |
34-36 | |||
(1) Operating Data for the Fiscal Year Ended March 31, 2011 |
34 | |||
(2) Definition and Calculation Methods of ARPU and MOU |
35 | |||
(3) Reconciliations of the Disclosed Non-GAAP Financial Measures to
the Most Directly Comparable GAAP Financial Measures |
36 |
1
* | LTE (Long Term Evolution) is a next-generation mobile communications standard developed
as an advancement of the third-generation (3G) mobile phone system. |
Notes:
|
1. The information in this earnings release is unaudited. | |
2. Amounts in this earnings release are rounded off. |
2
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Operating revenues |
¥ | 4,284.4 | ¥ | 4,224.3 | ¥ | (60.1 | ) | (1.4 | )% | |||||||
Operating expenses |
3,450.2 | 3,379.5 | (70.6 | ) | (2.0 | ) | ||||||||||
Operating income |
834.2 | 844.7 | 10.5 | 1.3 | ||||||||||||
Other income (expense) |
1.9 | (9.4 | ) | (11.3 | ) | | ||||||||||
Income before income taxes |
836.2 | 835.3 | (0.8 | ) | (0.1 | ) | ||||||||||
Income taxes |
338.2 | 337.8 | (0.4 | ) | (0.1 | ) | ||||||||||
Equity in net income (losses) of affiliates |
(0.9 | ) | (5.5 | ) | (4.7 | ) | (546.5 | ) | ||||||||
Net income |
497.1 | 492.0 | (5.1 | ) | (1.0 | ) | ||||||||||
Less: Net (income) loss attributable to
noncontrolling interests |
(2.3 | ) | (1.5 | ) | 0.8 | 35.2 | ||||||||||
Net income attributable to NTT DOCOMO, INC. |
¥ | 494.8 | ¥ | 490.5 | ¥ | (4.3 | ) | (0.9 | )% | |||||||
EBITDA margin* |
36.6 | % | 37.1 | % | 0.5 point | | ||||||||||
ROCE before tax effect* |
16.3 | % | 16.1 | % | (0.2)point | | ||||||||||
ROCE after tax effect* |
9.7 | % | 9.5 | % | (0.2)point | | ||||||||||
* | EBITDA and EBITDA margin, as we use them in this earnings release, are different
from EBITDA as used in Item 10(e) of Regulation S-K and may not be comparable to similarly titled measures used by other
companies. For an explanation of our definitions of EBITDA, EBITDA margin, ROCE before tax effect and ROCE after tax effect,
see 5. (3) Reconciliations of the Disclosed Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial
Measures on page 36. |
3
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Wireless services |
¥ | 3,776.9 | ¥ | 3,746.9 | ¥ | (30.0 | ) | (0.8 | )% | |||||||
Cellular services revenues |
3,499.5 | 3,407.1 | (92.3 | ) | (2.6 | ) | ||||||||||
- Voice revenues |
1,910.5 | 1,712.2 | (198.3 | ) | (10.4 | ) | ||||||||||
Including: FOMA services |
1,785.5 | 1,658.9 | (126.7 | ) | (7.1 | ) | ||||||||||
- Packet communications revenues |
1,589.0 | 1,694.9 | 106.0 | 6.7 | ||||||||||||
Including: FOMA services |
1,558.3 | 1,679.8 | 121.6 | 7.8 | ||||||||||||
Other revenues |
277.5 | 339.7 | 62.3 | 22.4 | ||||||||||||
Equipment sales |
507.5 | 477.4 | (30.1 | ) | (5.9 | ) | ||||||||||
Total operating revenues |
¥ | 4,284.4 | ¥ | 4,224.3 | ¥ | (60.1 | ) | (1.4 | )% | |||||||
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Personnel expenses |
¥ | 258.3 | ¥ | 264.6 | ¥ | 6.4 | 2.5 | % | ||||||||
Non-personnel expenses |
2,122.9 | 2,077.6 | (45.3 | ) | (2.1 | ) | ||||||||||
Depreciation and amortization |
701.1 | 693.1 | (8.1 | ) | (1.2 | ) | ||||||||||
Loss on disposal of
property, plant and
equipment and intangible
assets |
47.0 | 44.3 | (2.7 | ) | (5.8 | ) | ||||||||||
Communication network charges |
281.9 | 261.3 | (20.6 | ) | (7.3 | ) | ||||||||||
Taxes and public dues |
38.9 | 38.7 | (0.2 | ) | (0.6 | ) | ||||||||||
Total operating expenses |
¥ | 3,450.2 | ¥ | 3,379.5 | ¥ | (70.6 | ) | (2.0 | )% | |||||||
4
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
*1: | J. D. Power Asia Pacific 2010 Japan Mobile Phone Service StudySM. Study
results were based on responses obtained from 7,500 mobile phone users residing in Japan
during the period between late July and August 2010. http://www.jdpower.co.jp/ |
*2: | J. D. Power Asia Pacific 2009-2010 Japan Business Mobile Telephone/PHS Service
Customer Satisfaction Index StudySM. The study results were based on 3,222
responses from individuals responsible for supervising or deciding upon telephone services
at 2,345 businesses with 100 or more employees. (Each respondent evaluated up to two mobile
telephone/PHS providers.) http://www.jdpower.co.jp/ |
*3: | Nikkei BP Consulting Mobile data devices customer satisfaction survey. Results were
based on responses to a web-based customer satisfaction survey of 1,600 data device users,
conducted between March 10 and March 15, 2010.
http://consult.nikkeibp.co.jp/consult/release/mobile100525.html |
5
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
*1: | Xperia is a trademark or registered trademark of Sony Ericsson Mobile Communications
AB. |
|
*2: | ISP (Internet Service Provider) is a service that provides access to the Internet. |
* | AR (Augmented Reality), through the use of computer technology, adds information to the
physical reality which users perceive. It differs from virtual reality which presents a
world completely created by methods such as computer graphics. |
| Integrated previously separate flat-rate packet billing plans for each handset type into
Pake-hodai Double to make our billing structure simpler and easier to understand. Also
made a downward revision to the maximum monthly charge for users accessing packet
communication services via PCs or other external devices. |
6
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| Introduced new flat-rate plans to cater to diversified needs of customers. Pake-hodai
Flat is a full flat-rate plan which provides unlimited access for a flat monthly rate ¥525
cheaper than the maximum monthly rate for smartphone use in our existing Pake-hodai Double
plan. Pake-hodai Double 2 is a two-tiered packet flat-rate plan which allows users to use
more packets on a pay-as-you-go basis than under the existing two-tiered plan before usage
reaches the monthly upper limit. |
| Launched a special discount campaign targeting users of Flat-rate Data Plan Standard
Value, a flat-rate plan for customers using devices including data-only devices and
3G-enabled mobile Wi-Fi* routers on our network, in which the monthly maximum
rate is reduced by ¥1,575 for one year after subscription. Also introduced new flat-rate
plans, Flat-rate Data Plan Flat Value, a full flat-rate option in which the monthly
maximum rate is set ¥525 cheaper than the Flat-rate Data Plan Standard Value, and
Flat-rate Data Plan Standard 2 Value, a two-tiered plan which allows the use of more
packets than the Flat-rate Data Plan Standard Value on a pay-as-you-go basis before
reaching the monthly upper limit. |
| Launched Ouen Student Discount campaign targeted at students and their families. Under
this campaign, the basic monthly charges of new student subscribers and their family members
subscribing to Type Simple Value plan are reduced to ¥390 for up to three years, and the
maximum monthly rates for subscribers of smartphones are reduced by ¥525. |
| Introduced Otayori Photo Plan and Otayori Photo Plan Full as new billing plans for
our Otayori Photo digital photo frame service. Also launched Otayori Photo Plan-Wari
discount plan, which offers discounts allowing users committing to a two-year subscription
to use digital photo frame service starting from a minimum rate of ¥390 per month. |
| Enriched the content offered in BeeTV, EveryStar and various other services, as
measures for further expanding the packet usage of light to medium users of i-mode. |
| Launched an electronic book service through 2Dfactoonline bookstore offered by 2Dfacto,
Inc., a joint-venture company established by Dai Nippon Printing Co., Ltd., DOCOMO and CHI
Group Co., Ltd. |
Service name | Overview | |
sp-mode | An ISP service for smartphones that allows users to carry the
same i-mode mail address (@docomo.ne.jp) after migrating to
smartphones, and use various other services such as mail
containing pictograms and decorations, content payment service,
access restriction service and the Disaster Message Board
Service, etc. |
|
docomo market (for smartphones) |
A portal for docomo smartphones containing a wide array of
attractive content and applications. (In addition to recommended
applications, users can easily obtain popular content such as
news, video, electronic books and games, as well as docomos
original content.) |
|
docomo market (for i-mode) |
A content store for i-mode that offers a rich variety of content. |
|
An applications store offering applications supplied by
individual content developers in addition to high-quality
applications provided by businesses. |
||
A music store offering approximately 1,000,000 pieces of
music in broad categories |
||
A book store offering approximately 20,000 titles of
popular comics, novels and practical guides, etc. |
7
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Service name | Overview | |
docomo map navi | A map/navigation service that offers various features to support
customers individual behavior, such as current location map,
search of nearby shops/facilities, navigation, driving
information, train route finder, etc. |
|
iBodymo | A mobile health-support service, taking advantage of the aspect
that a mobile phone is carried around daily, which assists
customers to have fun in raising health awareness and improving
behavior in their daily lives. |
|
docomo web mail | A service that allows i-mode subscribers to use a dedicated mail
addresses (@dwmail.jp) for free, and view or send/receive emails
via browsers of both PCs and mobile phones (In the case of
mobile phones, the service can also be used with a special
i-appli). |
|
docomo Drive Net | An information delivery service for drivers which provides the
latest map data or information on tourist spots, available
parking lots, etc., in real time based on the cars current
location via DOCOMOs network. |
|
docomo one-time insurance |
An insurance service offering four types of coverage
(sport/leisure insurance, golfer insurance, domestic travel
insurance and overseas travel insurance) that can be subscribed
easily from a mobile phone on an as-needed basis only for the
required period. |
|
MD+ | A free-of-charge membership-based information delivery service
for doctors which provides access to medical content such as
lectures by leading doctors in Japan and abroad, case studies
based on actual clinical application, pharmaceutical
information, etc., via PCs and smartphones. |
|
Medical Brain | A membership-based information portal for medical professionals,
allowing users to efficiently gather a broad range of
information relating to medical care. |
| Field staff dispatch in principle within 48 hours after setting up an appointment with
customers requesting coverage improvement, and area quality surveys conducted: approximately
52,000 cases. |
| Acceptance of mobile phones in Mobile Phone Checking Service, which provides free basic
after-care, including checkups, minor repairs and cleaning at docomo Shops to help customers
maintain their mobile phones in the best possible condition: approximately 7 million cases. |
| Total number of subscribers to Mobile Phone Protection & Delivery Service, a service
which covers handset troubles such as loss, water exposure, and total damage, and delivers a
replacement handset (refurbished handset* and new battery pack) with a telephone
call from the customer: approximately 32 million. |
* | Refurbished products are handsets collected from customers that have been repaired, had their
covers replaced and undergone quality checks, and then reset to the same state as a new
product. |
8
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
docomo Smartphone
|
Smartphones that can cater to the diverse needs
of customers as a tool for enjoying web services. (13 models including XperiaTM arc (SO-01C) MEDIAS (N-04C) GALAXY S (SC-02B) LYNX 3D (SH-03C)*1 REGZA Phone (T-01C)*2 BlackBerry®CurveTM 9300*3 Optimus chat (L-04C) XperiaTM (SO-01B) Optimus Pad (L-06C) GALAXY Tab (SC-01C) ) |
|
docomo STYLE series
|
Distinctive mobile phones, designed like
accessories and offered in a wide variety of
fashionable designs and colors for individuals
who want to project the latest look. (20 models including F-04C (109), SH-04C (Q-pot.), F-02C (ANTEPRIMA), N-01C(About a girl), N-02C, SH-02C, P-02C, F-05C, L-01C) |
|
docomo PRIME series
|
Full-feature mobile phones for the maximum
enjoyment of video, games and other entertainment
by people who love to explore the latest
multimedia. (8 models including P-03C (LUMIX*4), N-03C (BURTON), F-01C, SH-01C) |
|
docomo SMART series
|
Sophisticated mobile phones for busy people who
want to live productively and enhance the
management of their professional and private
lives. (4 models: F-03C, P-01C, N-07B, SH-09B) |
|
docomo PRO series
|
The most advanced high-spec mobile phones for
those who love cutting-edge digital tools and
cant get enough of the newest, hottest
technology.
(4 models: SH-06C, L-03C, SH-05C, N-08B) |
|
Raku-Raku PHONE series
|
An easy-to-use handset series designed on the
concept of user-friendly, simple, easy to
read and peace of mind.
(Raku-Raku PHONE 7) |
|
Concept phones
|
The eco-friendly TOUCH WOOD mobile phone
with a natural wooden body made from trees culled
during forest-thinning operations. (SH-08C) |
|
A limited edition phone developed in
partnership with French luxury crystal glass
maker Baccarat. (SH-09C) |
9
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Otayori Photo panel
|
Stylish, extra-thin wireless digital photo frame offering easy setup and large internal memory for instant transmission of photos taken by mobile phones. (Photo Panel 03) | |
Book reader
|
Compact e-book reader with 5.5-inch color touchscreen. Equipped with web browser for easy access to e-book services. (SH-07C) | |
Data communications devices |
Data device for the Xi service for comfortable data access at higher speeds, and mobile Wi-Fi routers for easy Internet access via the FOMA network. | |
Xi-enabled device (L-02C) |
||
Mobile Wi-Fi routers (2 models: BF-01B, HW-01C) |
*1: | LYNX is a registered trademark of Sharp Corporation. |
|
*2: | REGZA Phone is a trademark or registered trademark of TOSHIBA Corporation. |
|
*3: | BlackBerry and related names and logos are trademarks or registered trademarks of
Research In Motion Limited. |
|
*4: | LUMIX is a trademark or registered trademark of Panasonic Corporation. |
| Released F-05B handsets equipped with a capability to read commercial bar codes for
enterprise users, and F-01B phones equipped with various useful features for business
users such as remotely customizable security features. |
| Released FOMA ubiquitous module FOMA UM01-HW, which can be incorporated into various
devices for packet, voice and SMS services. |
| Started a new satellite phone service Widestar II, which provides data communications
at lower charges and higher speeds than our conventional Widestar satellite phone service
and also started marketing handheld version terminal 01 and maritime/in-vehicle version
terminal 01 for Widestar II. |
| Launched a new discount service Business Simple, a plan which is simpler and easier to
understand compared to various existing discount packages for enterprise users. |
| Introduced three types of billing plans (docomo Authentication Plan, docomo One-time
Authentication Plan and Client Authentication Plan), which can be subscribed easily by
small and medium-sized enterprises subscribing to a limited number of mobile phones, in our
remote access service for enterprise users, Business mopera Access Pro. Also introduced
Business mopera Access Premium Xi Type in conjunction with the launch of Xi LTE service. |
| Started offering Mobile Marketing ASP Service, which realizes CRM* by
leveraging the capabilities of Osaifu-Keitai e-wallet, such as issuing membership
certificates and distributing discount coupons. |
| Launched simultaneous broadcast service that enables instantaneous information sharing
in multiple locations over a wide area using voice, facsimiles and email. |
| Started offering Mobile Secure Desktop, a cloud-type service for mobile workers to work
safely outside the office using PCs or tablet devices, while preventing the risk of
information leakage. |
*: | CRM (Customer Relationship Management) refers to customer management systems which
accumulate and manage customer information and customer correspondence records. |
10
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| The number of countries/regions where international roaming for each service is
available (as of March 31, 2011): |
| Voice/short message service (SMS): 213 countries/regions |
||
| Packet communications service: 177 countries/regions |
||
| Videophone service: 53 countries/regions |
| The number of cities where an overseas support counter was established to provide free
battery charging service and handle inquiries pertaining to the use of mobile phone grew to
14. |
||
| Launched Global Pake-hodai Service for international roaming users, allowing them to
use packet communications under a flat-rate billing scheme (billed per day) through an
overseas mobile service provider designated by DOCOMO (available in 39 countries/regions as
of March 31, 2011) to eliminate worries about their packet communications bill. |
||
| Launched Phone Number Storage and Mail Address Storage services to enhance the
convenience of customers studying or working abroad for a long period of time, by allowing
them to retain their FOMA phone numbers and mail addresses for up to three years. |
| The combined subscription count of our Indian partners TTSL*1 and
TTML*2, in which we own equity stakes, grew to over 85 million following the
launch of GSM service under the TATA DOCOMO brand. Through our joint efforts, TTSL became
the first Indian private telecom operator to launch commercial 3G service. |
| net mobile AG, our German-based subsidiary engaged in mobile content distribution
platform business, started offering MANGA MODE, a mobile comic distribution service on a
mobile phone portal that can be used commonly by the users of major mobile operators in
France. |
| Entered into a business collaboration agreement with Chinas largest mobile operator,
China Mobile Communications Corporation, and leading South Korean telecom operator, KT
Corporation, to explore opportunities for collaboration in areas such as network
technologies and common platforms. |
*1: | Tata Teleservices Limited |
|
*2: | Tata Teleservices (Maharashtra) Limited |
11
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Thousand subscriptions | ||||||||||||||||
Increase | ||||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Cellular services |
56,082 | 58,010 | 1,928 | 3.4 | % | |||||||||||
Cellular (Xi) services |
| 26 | | | ||||||||||||
Cellular (FOMA) services |
53,203 | 56,746 | 3,542 | 6.7 | ||||||||||||
Including: i-channel services |
16,818 | 16,233 | (585 | ) | (3.5 | ) | ||||||||||
Including: i-concier services |
4,200 | 6,224 | 2,024 | 48.2 | ||||||||||||
Cellular (mova) services |
2,879 | 1,239 | (1,640 | ) | (57.0 | ) | ||||||||||
packet flat-rate services |
25,767 | 31,921 | 6,154 | 23.9 | ||||||||||||
i-mode services |
48,992 | 48,141 | (851 | ) | (1.7 | ) | ||||||||||
sp-mode services |
| 2,095 | | |
Notes: 1. | Number of subscriptions to Cellular services, Cellular (FOMA) services and Cellular
(mova) services includes Communication Module services subscriptions. |
|
2. | Effective March 3, 2008, FOMA subscription became mandatory for subscription to
2in1 services, and those FOMA subscriptions are included in the number of FOMA
subscriptions. |
|
3. | Number of subscriptions to packet flat-rate services includes subscriptions to
Pake-hodai Flat, Pake-hodai double, Pake-hodai double 2, Pake-hodai simple,
Pake-hodai full, Pake-hodai, Biz-hodai, Xi data plan Ninen, Xi data plan,
Flat-rate data plan Flat, Flat-rate data plan Standard, Flat-rate data plan
Standard2 Flat-rate data plan 64K, and Flat-rate data plan HIGH-SPEED (Number as of
March 31, 2010 includes subscriptions to Biz-hodai double and Biz-hodai simple in
addition to the aforementioned plans.) |
|
4. | Number of i-mode subscriptions includes Cellular (FOMA) i-mode subscriptions and
Cellular (mova) i-mode subscriptions. |
Thousand units | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Cellular services |
18,037 | 19,055 | 1,018 | 5.6 | % | |||||||||||
Cellular (Xi) services |
||||||||||||||||
New Xi subscription |
| 25 | | | ||||||||||||
Change of subscription from FOMA or mova |
| 1 | | | ||||||||||||
Xi handset upgrade by Xi subscribers |
| 0 | | | ||||||||||||
Cellular (FOMA) services |
||||||||||||||||
New FOMA subscription |
4,499 | 5,086 | 587 | 13.1 | ||||||||||||
Change of subscription from Xi or mova |
2,274 | 1,385 | (889 | ) | (39.1 | ) | ||||||||||
FOMA handset upgrade by FOMA subscribers |
11,247 | 12,547 | 1,300 | 11.6 | ||||||||||||
Cellular (mova) services |
||||||||||||||||
New mova subscription |
10 | 7 | (3 | ) | (28.1 | ) | ||||||||||
mova handset upgrade by mova
subscribers and change of subscription
from Xi or FOMA |
7 | 3 | (4 | ) | (56.1 | ) | ||||||||||
Churn Rate |
0.46 | % | 0.47 | % | 0.01 point | |
12
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Aggregate ARPU* (Xi+FOMA+mova) |
¥ | 5,350 | ¥ | 5,070 | ¥ | (280 | ) | (5.2 | )% | |||||||
Voice ARPU |
2,900 | 2,530 | (370 | ) | (12.8 | ) | ||||||||||
Packet ARPU |
2,450 | 2,540 | 90 | 3.7 | ||||||||||||
Aggregate ARPU (FOMA) |
5,480 | 5,120 | (360 | ) | (6.6 | ) | ||||||||||
Voice ARPU |
2,900 | 2,520 | (380 | ) | (13.1 | ) | ||||||||||
Packet ARPU |
2,580 | 2,600 | 20 | 0.8 | ||||||||||||
Aggregate ARPU (mova) |
3,460 | 3,280 | (180 | ) | (5.2 | ) | ||||||||||
Voice ARPU |
2,870 | 2,720 | (150 | ) | (5.2 | ) | ||||||||||
Packet ARPU |
590 | 560 | (30 | ) | (5.1 | ) | ||||||||||
MOU* (Xi+FOMA+mova) (minutes) |
136 | 134 | (2 | ) | (1.5 | )% |
* | See 5. (2) Definition and Calculation Methods of ARPU and MOU on page 35 for
definition and calculation methods. |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Operating revenues from mobile phone business |
¥ | 4,167.7 | ¥ | 4,090.7 | ¥ | (77.0 | ) | (1.8 | )% | |||||||
Operating income from mobile phone business |
845.6 | 856.7 | 11.1 | 1.3 |
13
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| With respect to our credit brand iD, we have worked to increase the member stores
where iD credit payment can be used, especially in places frequently visited by users in
their everyday activities. We completed the roll-out of iD payment terminals in all
outlets of Seven-Eleven and Mini-Stop convenience store chains nationwide by July 2010 and
January 2011, respectively. Meanwhile, we started offering iD service for smartphones
equipped with FeliCa IC chips from February 2011. As a result, the total number of iD
reader terminals installed reached 510,000 units as of March 31, 2011 (an increase of
70,000 units compared to March 31, 2010), and the total number of iD subscribers reached
15.84 million as of March 31, 2011. |
| We also strived to increase the number of subscriptions and boost the usage of our
mobile credit payment service, DCMX, by revising its loyalty point program, increasing
the number of tie-up stores where users can earn docomo Points, expanding the number of
virtual stores on our Internet shopping site DCMX docomo Point mall and conducting
various other promotional campaigns. As a result, the combined subscriptions to the DCMX
services reached 12.32 million as of March 31, 2011 (an increase of 1.06 million from March
31, 2010). |
* | On April 1, 2011, Multimedia Broadcasting, Inc. changed its name to mmbi, Inc. |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Operating revenues from miscellaneous businesses |
¥ | 116.7 | ¥ | 133.6 | ¥ | 16.9 | 14.5 | % | ||||||||
Operating income (loss) from miscellaneous
businesses |
(11.4 | ) | (12.0 | ) | (0.6 | ) | (5.4 | ) |
14
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| We continued further quality enhancements of FOMA service areas meticulously responding
to the requests from customers. |
| We also continually reinforced our network facilities to provide a comfortable
communications environment to users of large-capacity content, and accommodate the growth
in traffic resulting from the expanded uptake of smartphones, etc. |
| As a result of these measures, the total number of FOMA outdoor and indoor base stations
installed as of March 31, 2011 grew to 62,800 and 29,200, respectively (an increase of
7,100 units and 4,400 units, respectively, from March 31, 2010). For Xi service, we
completed the installation of 700 outdoor and 300 indoor base stations. |
| By facilitating the conversion into an IP-based network, we streamlined our network
structure and pursued the integration and/or capacity expansion of our existing equipment,
while continually working toward the reduction of equipment procurement costs. |
| We also constructed our service areas and achieved quality improvement in an efficient
manner, using the optimal equipment among various options taking into consideration the
surrounding environmental conditions, traffic volume and other factors. |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Total capital expenditures |
¥ | 686.5 | ¥ | 668.5 | ¥ | (18.0 | ) | (2.6 | )% | |||||||
Mobile phone business |
556.8 | 520.8 | (36.1 | ) | (6.5 | ) | ||||||||||
Other (including information systems) |
129.7 | 147.7 | 18.0 | 13.9 |
15
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| Restoration of Communication Facilities |
||
In our efforts toward the restoration of damaged communication facilities, we mobilized a
total of some 4,000 people, and deployed approximately 30 mobile base station vehicles,
approximately 30 mobile power supply vehicles and approximately 400 units of portable power
generators to supply electricity to base stations and other facilities where commercial power
supply was disrupted. We also recovered the transmission lines through the use of optical
fiber, micro-wireless circuits and satellite circuits, and deployed base stations employing a
large zone scheme* on mountaintops and other locations to resume services as
quickly as possible. In areas where access was restricted due to the accident at the
Fukushima Daiichi Nuclear Power Plant, we used high-performance antennas to transmit signals
from outside the 20-km exclusion zone and replaced the transmission lines inside
exchange-office buildings within the 20-km exclusion zone. As a result of these efforts, most
of the service areas near the nuclear power plant and along major trunk roads in its vicinity
were restored, enabling the resumption of FOMA service. |
* | Large zone scheme is a method to cover areas normally covered by multiple stations by
utilizing a single station. |
| Initiatives for Securing Means for Communication |
||
To assist the restoration of disaster-stricken areas, we rented to local administrative
institutions and installed at evacuation shelters approximately 900 satellite mobile phones,
approximately 1,700 mobile phones and approximately 300 tablet devices. We also established
approximately 300 stations where mobile phones can be recharged for free using
multi-chargers, solar chargers and other means. |
|||
| Provision of Disaster Message Board Service |
||
We activated the Disaster Message Board Service immediately after the earthquake to provide
disaster victims with a means of communication. To allow a greater number of people to use
this service, we expanded the areas from which messages can be posted to cover the entire
nation within one week after the quake, and also enabled its use through smartphones. |
16
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| Reopening of docomo Shops |
||
To offer assistance to customers whose mobile phones were damaged or lost due to the
disaster, we strived to
reopen our docomo Shops as quickly as possible. As of March 31, 2011, approximately 90% of
our docomo Shops, excluding those in buildings that were severely damaged or those within the
exclusion zone around Fukushima Nuclear Power Plant, have reopened. For customers living in
areas near shops which could not resume operations, nearby docomo Shops provided on-site
services to answer to their needs. |
|||
| Provision of Restoration Area Maps |
||
For the three prefectures of Iwate, Miyagi and Fukushima, which suffered the severest damages
from the earthquake, we started providing the Restoration Area Maps (Japanese only) on our
home page from March 20, 2011, to allow users to confirm on maps such details as areas where
FOMA service is available, areas that have been restored or planned to be restored through
the use of mobile base station vehicles, locations where satellite mobile phones and free
recharging services are available and docomo Shops store information. |
|||
| Support for Disaster Victims |
||
To support our customers affected by the disaster, we provided various services such as the
extension of payment deadlines on phone bills, discounts on handset repair charges and free
data restoration service for handsets damaged due to water exposure. In addition, for
customers affected by the disaster, we decided to refund the basic monthly fees and other
charges for the periods when services were not available. |
|||
| Launch of Charity Drive Website for Affected Areas, etc. |
||
To support the disaster-stricken areas, we launched a website to collect donations from
customers through DOCOMO mobile remittance service, DOCOMO Points and other methods. We
have donated ¥780 million, which was collected through March 30, 2011. We have also started
accepting donations through the sale of charity applications and content from April 2011, and
a total sum of ¥120 million collected by April 13, 2011 was donated. In a separate effort,
the Company made a disaster-relief donation of ¥500 million. |
17
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Billions of yen | ||||||||||||||||
Year ended | Year ending | |||||||||||||||
March 31, 2011 | March 31, 2012 | Increase | ||||||||||||||
(Actual results) | (Forecasts) | (Decrease) | ||||||||||||||
Operating revenues |
¥ | 4,224.3 | ¥ | 4,230.0 | 5.7 | 0.1 | % | |||||||||
Operating income |
844.7 | 850.0 | 5.3 | 0.6 | ||||||||||||
Income before income taxes |
835.3 | 854.0 | 18.7 | 2.2 | ||||||||||||
Net income attributable to NTT DOCOMO, INC. |
490.5 | 502.0 | 11.5 | 2.3 | ||||||||||||
Capital expenditures |
668.5 | 705.0 | 36.5 | 5.5 | ||||||||||||
Adjusted free cash flows* |
589.8 | 480.0 | (109.8 | ) | (18.6 | ) | ||||||||||
EBITDA* |
1,565.7 | 1,573.0 | 7.3 | 0.5 | ||||||||||||
EBITDA margin* |
37.1 | % | 37.2 | % | 0.1 point | | ||||||||||
ROCE before tax effect* |
16.1 | % | 15.9 | % | (0.2)point | | ||||||||||
ROCE after tax effect* |
9.5 | % | 9.4 | % | (0.1)point | |
* | EBITDA and EBITDA margin, as we use them, are different from EBITDA as used in Item
10(e) of Regulation S-K and may not be comparable to similarly titled measures used by
other companies. For an explanation of our definition of free cash flows excluding
irregular factors and changes in investments for cash management purposes, EBITDA, EBITDA
margin, ROCE before tax effect and ROCE after tax effect, see 5. (3) Reconciliations of
the Disclosed Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial
Measures on page 36. |
March 31, 2011 | March 31, 2012 | Increase | ||||||||||||||
(Actual results) | (Forecasts) | (Decrease) | ||||||||||||||
Cellular services (million subscriptions) |
58.01 | 59.96 | 1.95 | 3.4 | % | |||||||||||
Cellular (Xi) services |
0.03 | 1.03 | 1.00 | | ||||||||||||
Cellular (FOMA) services |
56.75 | 58.93 | 2.18 | 3.8 | ||||||||||||
Cellular (mova) services |
1.24 | | (1.24 | ) | | |||||||||||
i-mode services |
48.14 | 44.44 | (3.70 | ) | (7.7 | ) | ||||||||||
Aggregate ARPU (Xi + FOMA + mova) (yen) |
¥ | 5,070 | ¥ | 4,890 | ¥ | (180 | ) | (3.6 | ) | |||||||
Voice ARPU |
2,530 | 2,220 | (310 | ) | (12.3 | ) | ||||||||||
Packet ARPU |
2,540 | 2,670 | 130 | 5.1 |
Notes: 1. | Number of i-mode subscriptions includes numbers of cellular (FOMA) and cellular (mova)
i-mode subscriptions. |
|
2. | See 5. (2) Definition and Calculation Methods of ARPU and MOU on page 35 for
definition and calculation methods. |
|
* | The mobile communications market in Japan is characterized by rapid changes in the
market environment due to technical innovations, market entry by new competitors and other
factors. To respond to such changes, our corporate group may introduce new billing plans
or other measures that could potentially have a significant impact on our revenues and
income. The timing of introduction of such measures will be decided after comprehensively
taking into consideration our operational circumstances and the actions of our
competitors, and therefore, is not necessarily decided beforehand. Such measures,
depending on the timing of implementation, may significantly affect our results forecasts
to be made at the time of our first-half results announcement. Providing such prospects on
a half-year basis, therefore, may not be adequate or useful as information to be disclosed
to investors. Accordingly, we will provide prospects for the full year only, and report
progress vis-à-vis the projected full-year forecasts by disclosing actual results on a
quarterly basis. |
18
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Billions of yen | ||||||||||||||||
Increase | ||||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Total assets |
¥ | 6,756.8 | ¥ | 6,791.6 | ¥ | 34.8 | 0.5 | % | ||||||||
NTT DOCOMO, INC. shareholders equity |
4,635.9 | 4,850.4 | 214.6 | 4.6 | ||||||||||||
Liabilities |
2,094.3 | 1,914.0 | (180.3 | ) | (8.6 | ) | ||||||||||
Including: Interest bearing liabilities |
610.3 | 428.4 | (182.0 | ) | (29.8 | ) | ||||||||||
Shareholders equity ratio (1) |
68.6 | % | 71.4 | % | 2.8 point | | ||||||||||
Market equity ratio (2)* |
87.7 | % | 89.3 | % | 1.6 point | | ||||||||||
Debt ratio (3) |
11.6 | % | 8.1 | % | (3.5)point | |
Notes: (1) | Shareholders equity ratio = NTT DOCOMO, INC. shareholders equity / Total assets |
|
(2) | Market equity ratio = Market value of total share capital** / Total assets |
|
(3) | Debt ratio = Interest bearing liabilities / (NTT DOCOMO, INC. shareholders equity +
Interest bearing liabilities) |
|
* | See 5. (3) Reconciliations of the Disclosed Non-GAAP Financial Measures to the Most
Directly Comparable GAAP Financial Measures on page 36. |
|
** | Market value of total share capital = Closing share price multiplied by the number of
outstanding shares (excluding treasury stock) as of the end of the fiscal period |
Billions of yen | ||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||
Net cash provided by operating activities |
¥ | 1,182.8 | ¥ | 1,287.0 | ¥ | 104.2 | 8.8 | % | ||||||||
Net cash used in investing activities |
(1,163.9 | ) | (455.4 | ) | 708.6 | 60.9 | ||||||||||
Net cash provided by (used in) financing activities |
(260.9 | ) | (422.0 | ) | (161.0 | ) | (61.7 | ) | ||||||||
Free cash flows (1) |
18.9 | 831.7 | 812.8 | | ||||||||||||
Free cash flows excluding the effects of changes
in investments for cash management purposes (2)* |
416.9 | 589.8 | 172.9 | 41.5 | ||||||||||||
Liabilities to cash flow ratio (3) |
51.6 | % | 33.3 | % | (18.3)point | | ||||||||||
Interest coverage ratio (4) |
225.2 | 256.2 | 31.0 | |
Notes: (1) | Free cash flows = Net cash provided by operating activities + Net cash used in
investing activities |
|
(2) | Changes in investments for cash management purposes = Changes by purchases,
redemption at maturity and disposals of financial instruments held for cash management
purposes with original maturities of longer than three months |
|
(3) | Liabilities to cash flow ratio = Interest bearing liabilities / Net cash
provided by operating activities |
|
(4) | Interest coverage ratio = Net cash provided by operating activities / Interest
paid** |
|
* | See 5. (3) Reconciliations of the Disclosed Non-GAAP Financial Measures to the Most
Directly Comparable GAAP Financial Measures on page 36. |
|
** | Interest paid is disclosed on Supplemental disclosures of cash flow information in 4.
(4) Consolidated Statements of Cash Flows on page 31 |
19
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
20
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
(1) | Changes in the business environment in the telecommunications industry, such as
intensifying competition from other service providers, businesses or other technologies
caused by Mobile Number Portability, new market entrants and other factors, or the
expansion of the areas of competition could limit our acquisition of new subscriptions and
retention of existing subscriptions, or may lead to diminishing ARPU or an increase in our
costs and expenses. |
||
(2) | Current and new services, usage patterns, and sales schemes introduced by our
corporate group may not develop as planned, which could affect our financial condition and
limit our growth. |
||
(3) | The introduction or change of various laws or regulations or the application of such
laws and regulations to our corporate group could restrict our business operations, which
may adversely affect our financial condition and results of operations. |
||
(4) | Limitations in the amount of frequency spectrum or facilities made available to us
could negatively affect our ability to maintain and improve our service quality and level
of customer satisfaction. |
||
(5) | Other mobile service providers in the world may not adopt the technologies that are
compatible with those used by our corporate groups mobile communications system on a
continual basis, which could affect our ability to sufficiently offer international
services. |
||
(6) | Our domestic and international investments, alliances and collaborations may not
produce the returns or provide the opportunities we expect. |
||
(7) | As electronic payment capability and many other new features are built into our
cellular phones/devices, and services of parties other than those belonging to our
corporate group are provided through our cellular handsets/devices, potential problems
resulting from malfunctions, defects or loss of handsets/devices, or imperfection of
services provided by such other parties may arise, which could have an adverse effect on
our financial condition and results of operations. |
||
(8) | Social problems that could be caused by misuse of our products and services may
adversely affect our credibility or corporate image. |
||
(9) | Inadequate handling of confidential business information including personal
information by our corporate group, contractors and others, may adversely affect our
credibility or corporate image. |
||
(10) | Owners of intellectual property rights that are essential for our business execution
may not grant us the right to license or otherwise use such intellectual property rights
on acceptable terms or at all, which may limit our ability to offer certain technologies,
products and/or services, and we may also be held liable for damage compensation if we
infringe the intellectual property rights of others. |
21
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
(11) | Events and incidents caused by natural disasters, social infrastructure paralysis
such as power shortages, proliferation of harmful substances, terror or other destructive
acts, the malfunctioning of equipment or software bugs, deliberate incidents induced by
computer viruses, cyber attacks, hacking, unauthorized access and other problems could
cause failure in our networks, distribution channels and/or other factors necessary for
the provision of service, disrupting our ability to offer services to our subscribers, and
may adversely affect our credibility and/or corporate image, or lead to a reduction of
revenues and/or increase of costs. |
||
(12) | Concerns about adverse health effects arising from wireless telecommunications may
spread and consequently may adversely affect our financial condition and results of
operations. |
||
(13) | Our parent company, NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT), could exercise
influence that may not be in the interests of our other shareholders. |
* | Names of companies, products, etc., contained in this release are the trademarks or registered
trademarks of their respective organizations. |
22
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Business Segment | Main Business Areas | |
Mobile phone business
|
Cellular (Xi, FOMA, and mova) services, packet communications services, international services, satellite mobile communications services, and sales of handsets and equipment for each service, etc. | |
Miscellaneous businesses
|
Credit business, home shopping services, mobile advertisement business, high-speed Internet access service for hotel facilities and other measures, and other miscellaneous businesses |
Note: | mova services will be terminated at the end of March 2012. |
(1) | The Company engages in mobile phone and other businesses in Japan. |
|
(2) | 26 subsidiaries of the Company, each of which is entrusted with certain services by the
Company, operate independently to maximize their expertise and efficiency. These subsidiaries
are entrusted with part of the services provided by, or give assistance to, the Company. |
|
(3) | There are 101 other subsidiaries and 27 affiliates, including, among others, entities engaged
in the research of overseas mobile communications markets and technologies and overseas units
established for the purpose of global business expansion or new business deployment. |
23
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Note: On April 1, 2011, Multimedia Broadcasting, Inc. changed its name to mmbi, Inc. | As of March 31, 2011 |
24
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Notes: | |||
| EBITDA margin = EBITDA / Operating revenues |
||
| EBITDA = Operating income + Depreciation and amortization + Losses on sale or disposal
of property, plant and equipment |
||
| ROCE = Operating income / (NTT DOCOMO, INC. shareholders equity + Interest bearing
liabilities) |
||
NTT DOCOMO, INC. shareholders equity and interest bearing liabilities are the average of
the amounts at the end of the current fiscal year and the previous fiscal year. |
25
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| Expansion of packet usage: We will aim to increase packet ARPU by promoting
subscriptions to flat-rate billing plans for packet access, accelerating subscribers
migration to smartphones, acquiring more users through subscriptions to second mobile
devices (e.g., data communications or tablet devices), and proliferating the use of video
services. |
| Proliferation of smartphones: We will move ahead with our endeavors to offer attractive
devices, transplant to smartphones i-channel, i-concier and various other services that
have so far been provided only on i-mode phones, and introduce new services that take
advantage of the unique properties of smarphones. We will also put in place organizational
structures and systems, etc., to respond to the full-scale proliferation of the smartphone
market. |
| Roll-out of the Xi service and network evolution: To further enrich the Xi service
launched in December 2010, we will move ahead with the development of network, devices and
services to establish a foundation for promoting a wide array of advanced mobile broadband
services. We will also work to further expand network coverage. |
| Promotion and further advancement of service personalization: We will further advance
i-concier and introduce this service on smartphones to support the daily life of each
customer, and offer a rich portfolio of content tailored to their varying needs or usage
opportunities. |
| Deployment of social-support services: We will continually strive to create new
businesses with the full-scale launch of social-support services in fields such as
environment, health management and finance, while actively seeking alliances with external
partners to secure new revenue sources. |
| Introduction and promotion of converged services: We will aim to provide more convenient
services which are comfortable to use, such as the Otayori Photo Service, docomo Drive
Net navigation and electronic books, and to further expand machine-to-machine businesses
which connect devices not incorporated into a network. |
| Further advancement of devices: We will strengthen the lineup of our smartphones and
other products to cater to the needs of broader customer segments. We also plan to add more
variety to the lineup of Xi-enabled mobile devices. |
| Collaboration of devices and networks: We will aim to realize advanced services by
optimizing the allocation of functions between devices and networks, leveraging the
high-speed, large-capacity and low-latency properties of LTE network. |
| Basic research aimed at new value creation: We will work on the verification of our
research for creating businesses that contribute to the development of society and
industries, and aim to realize a richer society that takes advantage of the characteristics
of mobile communications. In particular, we will further advance our joint research on
Mobile Spatial Statistics. |
26
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
| Expansion of international businesses: We will strive to expand the revenues streams
from international businesses by further enriching our international services and enhancing
our overseas service counters. We
will also seek revenue expansion and sustained growth through overseas business deployment by
allying with partners. |
| Domestic investments and alliances: We will endeavor to expand revenues and achieve
sustained growth by creating new businesses and reinforcing our core business through the
pursuit of investments and alliances in Japan. We will also drive innovation jointly with
our partners and aim to create new values. |
27
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Millions of yen | ||||||||||||||||||||
Increase | ||||||||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||||||
ASSETS |
||||||||||||||||||||
Current assets: |
||||||||||||||||||||
Cash and cash equivalents |
¥ | 357,715 | ¥ | 765,551 | ¥ | 407,836 | ||||||||||||||
Short-term investments |
403,010 | 141,028 | (261,982 | ) | ||||||||||||||||
Accounts receivable |
838,226 | 762,411 | (75,815 | ) | ||||||||||||||||
Credit card receivables |
126,009 | 160,446 | 34,437 | |||||||||||||||||
Allowance for doubtful accounts |
(15,633 | ) | (18,021 | ) | (2,388 | ) | ||||||||||||||
Inventories |
141,277 | 146,357 | 5,080 | |||||||||||||||||
Deferred tax assets |
100,545 | 83,609 | (16,936 | ) | ||||||||||||||||
Prepaid expenses and other current assets |
109,829 | 113,918 | 4,089 | |||||||||||||||||
Total current assets |
2,060,978 | 30.5 | % | 2,155,299 | 31.7 | % | 94,321 | |||||||||||||
Property, plant and equipment: |
||||||||||||||||||||
Wireless telecommunications equipment |
5,478,833 | 5,569,818 | 90,985 | |||||||||||||||||
Buildings and structures |
830,921 | 845,588 | 14,667 | |||||||||||||||||
Tools, furniture and fixtures |
516,084 | 507,914 | (8,170 | ) | ||||||||||||||||
Land |
199,018 | 198,842 | (176 | ) | ||||||||||||||||
Construction in progress |
83,608 | 95,251 | 11,643 | |||||||||||||||||
Accumulated depreciation and amortization |
(4,500,874 | ) | (4,694,094 | ) | (193,220 | ) | ||||||||||||||
Total property, plant and equipment, net |
2,607,590 | 38.6 | % | 2,523,319 | 37.2 | % | (84,271 | ) | ||||||||||||
Non-current investments and other assets: |
||||||||||||||||||||
Investments in affiliates |
578,095 | 525,456 | (52,639 | ) | ||||||||||||||||
Marketable securities and other investments |
151,026 | 128,138 | (22,888 | ) | ||||||||||||||||
Intangible assets, net |
628,691 | 672,256 | 43,565 | |||||||||||||||||
Goodwill |
198,436 | 205,573 | 7,137 | |||||||||||||||||
Other assets |
257,911 | 249,919 | (7,992 | ) | ||||||||||||||||
Deferred tax assets |
274,048 | 331,633 | 57,585 | |||||||||||||||||
Total non-current investments and other assets |
2,088,207 | 30.9 | % | 2,112,975 | 31.1 | % | 24,768 | |||||||||||||
Total assets |
¥ | 6,756,775 | 100.0 | % | ¥ | 6,791,593 | 100.0 | % | ¥ | 34,818 | ||||||||||
LIABILITIES AND EQUITY |
||||||||||||||||||||
Current liabilities: |
||||||||||||||||||||
Current portion of long-term debt |
¥ | 180,716 | ¥ | 173,102 | ¥ | (7,614 | ) | |||||||||||||
Short-term borrowings |
78 | 276 | 198 | |||||||||||||||||
Accounts payable, trade |
632,437 | 609,337 | (23,100 | ) | ||||||||||||||||
Accrued payroll |
54,580 | 54,801 | 221 | |||||||||||||||||
Accrued interest |
995 | 916 | (79 | ) | ||||||||||||||||
Accrued income taxes |
185,890 | 162,032 | (23,858 | ) | ||||||||||||||||
Other current liabilities |
133,466 | 122,704 | (10,762 | ) | ||||||||||||||||
Total current liabilities |
1,188,162 | 17.6 | % | 1,123,168 | 16.5 | % | (64,994 | ) | ||||||||||||
Long-term liabilities: |
||||||||||||||||||||
Long-term debt (exclusive of current portion) |
429,553 | 255,000 | (174,553 | ) | ||||||||||||||||
Accrued liabilities for point programs |
151,628 | 199,587 | 47,959 | |||||||||||||||||
Liability for employees retirement benefits |
138,447 | 152,647 | 14,200 | |||||||||||||||||
Other long-term liabilities |
186,539 | 183,597 | (2,942 | ) | ||||||||||||||||
Total long-term liabilities |
906,167 | 13.4 | % | 790,831 | 11.7 | % | (115,336 | ) | ||||||||||||
Total liabilities |
2,094,329 | 31.0 | % | 1,913,999 | 28.2 | % | (180,330 | ) | ||||||||||||
Equity: |
||||||||||||||||||||
NTT DOCOMO, INC. shareholders equity |
||||||||||||||||||||
Common stock |
949,680 | 949,680 | | |||||||||||||||||
Additional paid-in capital |
757,109 | 732,914 | (24,195 | ) | ||||||||||||||||
Retained earnings |
3,347,830 | 3,621,965 | 274,135 | |||||||||||||||||
Accumulated other comprehensive income (loss) |
(37,379 | ) | (76,955 | ) | (39,576 | ) | ||||||||||||||
Treasury stock, at cost |
(381,363 | ) | (377,168 | ) | 4,195 | |||||||||||||||
Total NTT DOCOMO, INC.
shareholders equity |
4,635,877 | 4,850,436 | 214,559 | |||||||||||||||||
Noncontrolling interests |
26,569 | 27,158 | 589 | |||||||||||||||||
Total equity |
4,662,446 | 69.0 | % | 4,877,594 | 71.8 | % | 215,148 | |||||||||||||
Total liabilities and equity |
¥ | 6,756,775 | 100.0 | % | ¥ | 6,791,593 | 100.0 | % | ¥ | 34,818 | ||||||||||
28
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Millions of yen | ||||||||||||||||||||
Year ended | Year ended | Increase | ||||||||||||||||||
March 31, 2010 | March 31, 2011 | (Decrease) | ||||||||||||||||||
Operating revenues: |
||||||||||||||||||||
Wireless services |
¥ | 3,776,909 | ¥ | 3,746,869 | ¥ | (30,040 | ) | |||||||||||||
Equipment sales |
507,495 | 477,404 | (30,091 | ) | ||||||||||||||||
Total operating revenues |
4,284,404 | 100.0 | % | 4,224,273 | 100.0 | % | (60,131 | ) | ||||||||||||
Operating expenses: |
||||||||||||||||||||
Cost of services (exclusive of items shown separately below) |
900,642 | 896,502 | (4,140 | ) | ||||||||||||||||
Cost of equipment sold (exclusive of items shown
separately below) |
698,495 | 662,829 | (35,666 | ) | ||||||||||||||||
Depreciation and amortization |
701,146 | 693,063 | (8,083 | ) | ||||||||||||||||
Selling, general and administrative |
1,149,876 | 1,127,150 | (22,726 | ) | ||||||||||||||||
Total operating expenses |
3,450,159 | 80.5 | % | 3,379,544 | 80.0 | % | (70,615 | ) | ||||||||||||
Operating income |
834,245 | 19.5 | % | 844,729 | 20.0 | % | 10,484 | |||||||||||||
Other income (expense): |
||||||||||||||||||||
Interest expense |
(5,061 | ) | (4,943 | ) | 118 | |||||||||||||||
Interest income |
1,289 | 1,326 | 37 | |||||||||||||||||
Other, net |
5,684 | (5,774 | ) | (11,458 | ) | |||||||||||||||
Total other income (expense) |
1,912 | 0.0 | % | (9,391 | ) | (0.2 | )% | (11,303 | ) | |||||||||||
Income before income taxes |
836,157 | 19.5 | % | 835,338 | 19.8 | % | (819 | ) | ||||||||||||
Income taxes: |
||||||||||||||||||||
Current |
381,507 | 355,734 | (25,773 | ) | ||||||||||||||||
Deferred |
(43,310 | ) | (17,897 | ) | 25,413 | |||||||||||||||
Total income taxes |
338,197 | 7.9 | % | 337,837 | 8.0 | % | (360 | ) | ||||||||||||
Equity in net income (losses) of affiliates, net of applicable taxes |
(852 | ) | (0.0 | )% | (5,508 | ) | (0.2 | )% | (4,656 | ) | ||||||||||
Net income |
497,108 | 11.6 | % | 491,993 | 11.6 | % | (5,115 | ) | ||||||||||||
Less: Net (income) loss attributable to noncontrolling interests |
(2,327 | ) | (0.1 | )% | (1,508 | ) | (0.0 | )% | 819 | |||||||||||
Net income attributable to NTT DOCOMO, INC. |
¥ | 494,781 | 11.5 | % | ¥ | 490,485 | 11.6 | % | ¥ | (4,296 | ) | |||||||||
Net income |
¥ | 497,108 | ¥ | 491,993 | ¥ | (5,115 | ) | |||||||||||||
Other comprehensive income (loss): |
||||||||||||||||||||
Unrealized holding gains (losses) on available-for-sale securities, net of
applicable taxes |
15,096 | (5,294 | ) | (20,390 | ) | |||||||||||||||
Change in fair value of derivative instruments, net of applicable taxes |
(63 | ) | 4 | 67 | ||||||||||||||||
Foreign currency translation adjustment, net of applicable taxes |
5,882 | (27,902 | ) | (33,784 | ) | |||||||||||||||
Pension liability adjustment, net of applicable taxes |
7,425 | (6,433 | ) | (13,858 | ) | |||||||||||||||
Total other comprehensive income (loss) |
28,340 | (39,625 | ) | (67,965 | ) | |||||||||||||||
Comprehensive income |
525,448 | 452,368 | (73,080 | ) | ||||||||||||||||
Less: Comprehensive (income) loss attributable to noncontrolling interests |
(2,357 | ) | (1,459 | ) | 898 | |||||||||||||||
Comprehensive income attributable to NTT DOCOMO, INC. |
¥ | 523,091 | 12.2 | % | ¥ | 450,909 | 10.7 | % | ¥ | (72,182 | ) | |||||||||
PER SHARE DATA |
||||||||||||||||||||
Weighted average common shares outstanding Basic and Diluted (shares) |
41,705,738 | 41,576,859 | (128,879 | ) | ||||||||||||||||
Basic and Diluted earnings per share attributable to NTT DOCOMO, INC. (yen) |
¥ | 11,863.62 | ¥ | 11,797.07 | ¥ | (66.55 | ) | |||||||||||||
29
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Millions of yen | ||||||||||||||||||||||||||||||||
NTT DOCOMO, INC. shareholders equity | Total NTT | |||||||||||||||||||||||||||||||
Accumulated | DOCOMO, | |||||||||||||||||||||||||||||||
Additional | other | Treasury | INC. | |||||||||||||||||||||||||||||
Common | paid-in | Retained | comprehensive | stock, | shareholders | Noncontrolling | Total | |||||||||||||||||||||||||
stock | capital | earnings | income (loss) | at cost | equity | interests | equity | |||||||||||||||||||||||||
Balance at March 31, 2009 |
¥ | 949,680 | ¥ | 785,045 | ¥ | 3,061,848 | ¥ | (65,689 | ) | ¥ | (389,299 | ) | ¥ | 4,341,585 | ¥ | 1,723 | ¥ | 4,343,308 | ||||||||||||||
Purchase of treasury stock |
(20,000 | ) | (20,000 | ) | (20,000 | ) | ||||||||||||||||||||||||||
Retirement of treasury stock |
(27,936 | ) | 27,936 | | | |||||||||||||||||||||||||||
Cash dividends declared to NTT DOCOMO, INC. shareholders |
(208,799 | ) | (208,799 | ) | (208,799 | ) | ||||||||||||||||||||||||||
Cash distributions to noncontrolling interests |
| (3 | ) | (3 | ) | |||||||||||||||||||||||||||
Acquisition of new subsidiaries |
| 22,588 | 22,588 | |||||||||||||||||||||||||||||
Others |
| (96 | ) | (96 | ) | |||||||||||||||||||||||||||
Comprehensive income |
||||||||||||||||||||||||||||||||
Net income |
494,781 | 494,781 | 2,327 | 497,108 | ||||||||||||||||||||||||||||
Unrealized holding gains (losses) on available-for-sale securities |
15,096 | 15,096 | 0 | 15,096 | ||||||||||||||||||||||||||||
Change in fair value of derivative instruments |
(63 | ) | (63 | ) | (63 | ) | ||||||||||||||||||||||||||
Foreign currency translation adjustment |
5,852 | 5,852 | 30 | 5,882 | ||||||||||||||||||||||||||||
Pension liability adjustment |
7,425 | 7,425 | 7,425 | |||||||||||||||||||||||||||||
Balance at March 31, 2010 |
¥ | 949,680 | ¥ | 757,109 | ¥ | 3,347,830 | ¥ | (37,379 | ) | ¥ | (381,363 | ) | ¥ | 4,635,877 | ¥ | 26,569 | ¥ | 4,662,446 | ||||||||||||||
Purchase of treasury stock |
(20,000 | ) | (20,000 | ) | (20,000 | ) | ||||||||||||||||||||||||||
Retirement of treasury stock |
(24,195 | ) | 24,195 | | | |||||||||||||||||||||||||||
Cash dividends declared to NTT DOCOMO, INC. shareholders |
(216,350 | ) | (216,350 | ) | (216,350 | ) | ||||||||||||||||||||||||||
Cash distributions to noncontrolling interests |
| (1,243 | ) | (1,243 | ) | |||||||||||||||||||||||||||
Acquisition of new subsidiaries |
| | ||||||||||||||||||||||||||||||
Others |
| 373 | 373 | |||||||||||||||||||||||||||||
Comprehensive income |
||||||||||||||||||||||||||||||||
Net income |
490,485 | 490,485 | 1,508 | 491,993 | ||||||||||||||||||||||||||||
Unrealized holding gains (losses) on available-for-sale securities |
(5,293 | ) | (5,293 | ) | (1 | ) | (5,294 | ) | ||||||||||||||||||||||||
Change in fair value of derivative instruments |
4 | 4 | 4 | |||||||||||||||||||||||||||||
Foreign currency translation adjustment |
(27,854 | ) | (27,854 | ) | (48 | ) | (27,902 | ) | ||||||||||||||||||||||||
Pension liability adjustment |
(6,433 | ) | (6,433 | ) | (6,433 | ) | ||||||||||||||||||||||||||
Balance at March 31, 2011 |
¥ | 949,680 | ¥ | 732,914 | ¥ | 3,621,965 | ¥ | (76,955 | ) | ¥ | (377,168 | ) | ¥ | 4,850,436 | ¥ | 27,158 | ¥ | 4,877,594 | ||||||||||||||
30
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Millions of yen | ||||||||
Year ended | Year ended | |||||||
March 31, 2010 | March 31, 2011 | |||||||
Cash flows from operating activities: |
||||||||
Net income |
¥ | 497,108 | ¥ | 491,993 | ||||
Adjustments to reconcile net income to net cash provided by operating activities |
||||||||
Depreciation and amortization |
701,146 | 693,063 | ||||||
Deferred taxes |
(44,550 | ) | (22,563 | ) | ||||
Loss on sale or disposal of property, plant and equipment |
32,735 | 27,936 | ||||||
Impairment loss on marketable securities and other investments |
4,007 | 13,424 | ||||||
Equity in net (income) losses of affiliates |
2,122 | 10,539 | ||||||
Dividends from affiliates |
12,854 | 12,757 | ||||||
Changes in assets and liabilities: |
||||||||
(Increase) / decrease in accounts receivable |
(1,056 | ) | 75,200 | |||||
(Increase) / decrease in credit card receivables |
(30,042 | ) | (19,746 | ) | ||||
Increase / (decrease) in allowance for doubtful accounts |
242 | 2,469 | ||||||
(Increase) / decrease in inventories |
(17,262 | ) | (5,217 | ) | ||||
(Increase) / decrease in prepaid expenses and other current assets |
1,582 | (2,753 | ) | |||||
(Increase) / decrease in non-current installment receivable for handsets |
13,860 | 7,029 | ||||||
Increase / (decrease) in accounts payable, trade |
(21,227 | ) | (30,988 | ) | ||||
Increase / (decrease) in accrued income taxes |
(53,765 | ) | (23,805 | ) | ||||
Increase / (decrease) in other current liabilities |
(22,019 | ) | (14,464 | ) | ||||
Increase / (decrease) in accrued liabilities for point programs |
57,605 | 47,959 | ||||||
Increase / (decrease) in liability for employees retirement benefits |
(8,015 | ) | 14,203 | |||||
Increase / (decrease) in other long-term liabilities |
35,878 | (8,791 | ) | |||||
Other, net |
21,615 | 18,792 | ||||||
Net cash provided by operating activities |
1,182,818 | 1,287,037 | ||||||
Cash flows from investing activities: |
||||||||
Purchases of property, plant and equipment |
(480,080 | ) | (423,119 | ) | ||||
Purchases of intangible and other assets |
(245,488 | ) | (250,757 | ) | ||||
Purchases of non-current investments |
(10,027 | ) | (11,746 | ) | ||||
Proceeds from sale of non-current investments |
9,534 | 3,946 | ||||||
Acquisitions of subsidiaries, net of cash acquired |
(29,209 | ) | (7,678 | ) | ||||
Purchases of short-term investments |
(377,591 | ) | (745,602 | ) | ||||
Redemption of short-term investments |
69,605 | 917,492 | ||||||
Long-term bailment for consumption to a related party |
| (20,000 | ) | |||||
Short-term bailment for consumption to a related party |
(90,000 | ) | (20,000 | ) | ||||
Proceeds from redemption of long-term bailment for consumption to a related party |
| 110,000 | ||||||
Other, net |
(10,670 | ) | (7,906 | ) | ||||
Net cash used in investing activities |
(1,163,926 | ) | (455,370 | ) | ||||
Cash flows from financing activities: |
||||||||
Repayment of long-term debt |
(29,042 | ) | (180,075 | ) | ||||
Proceeds from short-term borrowings |
138,214 | 717 | ||||||
Repayment of short-term borrowings |
(138,149 | ) | (488 | ) | ||||
Principal payments under capital lease obligations |
(3,256 | ) | (4,597 | ) | ||||
Payments to acquire treasury stock |
(20,000 | ) | (20,000 | ) | ||||
Dividends paid |
(208,709 | ) | (216,283 | ) | ||||
Other, net |
(3 | ) | (1,243 | ) | ||||
Net cash provided by (used in) financing activities |
(260,945 | ) | (421,969 | ) | ||||
Effect of exchange rate changes on cash and cash equivalents |
220 | (1,862 | ) | |||||
Net increase (decrease) in cash and cash equivalents |
(241,833 | ) | 407,836 | |||||
Cash and cash equivalents at beginning of year |
599,548 | 357,715 | ||||||
Cash and cash equivalents at end of year |
¥ | 357,715 | ¥ | 765,551 | ||||
Supplemental disclosures of cash flow information: |
||||||||
Cash received during the year for: |
||||||||
Income taxes |
¥ | 1,323 | ¥ | 301 | ||||
Cash paid during the year for: |
||||||||
Interest, net of amount capitalized |
5,251 | 5,023 | ||||||
Income taxes |
436,459 | 378,998 | ||||||
Non-cash investing and financing activities: |
||||||||
Assets acquired through capital lease obligations |
2,347 | 5,631 | ||||||
Acquisitions of shares through share exchange |
15,023 | | ||||||
Acquisitions of exchangeable bonds through share exchange |
20,821 | | ||||||
Acquisitions of shares through conversion of exchangeable bonds |
26,326 | | ||||||
Retirement of treasury stock |
27,936 | 24,195 | ||||||
31
DOCOMO Earnings Release | Year Ended March 31, 2011 |
Millions of yen | ||||||||||||||||
Year ended | Mobile phone | Miscellaneous | ||||||||||||||
March 31, 2010 | business | businesses | Corporate | Consolidated | ||||||||||||
Operating revenues |
¥ | 4,167,704 | ¥ | 116,700 | | ¥ | 4,284,404 | |||||||||
Operating expenses |
3,322,064 | 128,095 | | 3,450,159 | ||||||||||||
Operating income (losses) |
¥ | 845,640 | ¥ | (11,395 | ) | | ¥ | 834,245 | ||||||||
Assets |
¥ | 4,949,025 | ¥ | 259,283 | ¥ | 1,548,467 | ¥ | 6,756,775 | ||||||||
Depreciation and
amortization |
¥ | 691,851 | ¥ | 9,295 | | ¥ | 701,146 | |||||||||
Capital expenditures |
¥ | 556,829 | | ¥ | 129,679 | ¥ | 686,508 | |||||||||
Millions of yen | ||||||||||||||||
Year ended | Mobile phone | Miscellaneous | ||||||||||||||
March 31, 2011 | business | businesses | Corporate | Consolidated | ||||||||||||
Operating revenues |
¥ | 4,090,659 | ¥ | 133,614 | | ¥ | 4,224,273 | |||||||||
Operating expenses |
3,233,925 | 145,619 | | 3,379,544 | ||||||||||||
Operating income (losses) |
¥ | 856,734 | ¥ | (12,005 | ) | | ¥ | 844,729 | ||||||||
Assets |
¥ | 4,843,925 | ¥ | 286,338 | ¥ | 1,661,330 | ¥ | 6,791,593 | ||||||||
Depreciation and
amortization |
¥ | 682,029 | ¥ | 11,034 | | ¥ | 693,063 | |||||||||
Capital expenditures |
¥ | 520,770 | 4,759 | ¥ | 142,947 | ¥ | 668,476 | |||||||||
32
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
Approved maximum | Approved maximum | |||||||||
number of treasury | budget for share | |||||||||
Date of the meeting of the | stock to be repurchased | repurchase | ||||||||
board of directors | Term of repurchase | (Shares) | (Millions of yen) | |||||||
December 17, 2010 |
December 20, 2010 January 28, 2011 | 160,000 | ¥ | 20,000 |
Year ended March 31 | Shares | Millions of yen | ||||||
2011 |
138,141 | ¥ | 20,000 |
Date of the board of directors | Shares | Millions of yen | ||||||
March 28, 2011 |
140,000 | ¥ | 24,195 |
33
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
[Ref.] | [Ref.] | |||||||||||||||||||||||||||||
Fiscal Year | Fiscal Year | First Quarter | Second Quarter | Third Quarter | Fourth Quarter | Fiscal Year | ||||||||||||||||||||||||
Ended Mar. 2010 | Ended Mar. 31, 2011 | (Apr.-Jun. 2010) | (Jul.-Sep. 2010) | (Oct.-Dec. 2010) | (Jan.-Mar. 2011) | Ending Mar. 31, 2012 | ||||||||||||||||||||||||
Full-year Results | Full-year Results | Results | Results | Results | Results | Full-year Forecast | ||||||||||||||||||||||||
Number of Subscriptions and Other Operating Data |
||||||||||||||||||||||||||||||
Cellular |
||||||||||||||||||||||||||||||
Subscriptions |
thousands | 56,082 | 58,010 | 56,515 | 56,895 | 57,210 | 58,010 | 59,960 | ||||||||||||||||||||||
Xi |
thousands | | 26 | | | 1 | 26 | 1,030 | ||||||||||||||||||||||
FOMA (1) |
thousands | 53,203 | 56,746 | 54,162 | 54,940 | 55,572 | 56,746 | 58,930 | ||||||||||||||||||||||
Communication Module Service (FOMA) |
thousands | 1,081 | 1,606 | 1,212 | 1,349 | 1,463 | 1,606 | | ||||||||||||||||||||||
mova |
thousands | 2,879 | 1,239 | 2,352 | 1,954 | 1,636 | 1,239 | | ||||||||||||||||||||||
Communication Module Service (DoPa) |
thousands | 521 | 363 | 482 | 454 | 415 | 363 | | ||||||||||||||||||||||
Prepaid |
thousands | 37 | 21 | 36 | 31 | 26 | 21 | | ||||||||||||||||||||||
Packet Flat-rate Services Subscriptions (2) |
thousands | 25,767 | 31,921 | 27,491 | 28,905 | 30,174 | 31,921 | | ||||||||||||||||||||||
Market Share (3) (4) |
% | 50.0 | 48.5 | 49.7 | 49.3 | 48.9 | 48.5 | | ||||||||||||||||||||||
Net Increase from Previous Period (4) |
thousands | 1,481 | 1,928 | 432 | 380 | 315 | 800 | 1,950 | ||||||||||||||||||||||
Xi |
thousands | | 26 | | | 1 | 24 | 1,000 | ||||||||||||||||||||||
FOMA (1) |
thousands | 4,163 | 3,542 | 959 | 778 | 632 | 1,173 | 2,180 | ||||||||||||||||||||||
mova |
thousands | (2,682 | ) | (1,640 | ) | (526 | ) | (398 | ) | (318 | ) | (398 | ) | (1,240 | ) | |||||||||||||||
Churn Rate (4) |
% | 0.46 | 0.47 | 0.44 | 0.49 | 0.46 | 0.48 | | ||||||||||||||||||||||
Number of Handsets (Xi+FOMA+mova) Sold (5) |
thousands | 18,037 | 19,055 | 4,615 | 4,630 | 4,342 | 5,469 | | ||||||||||||||||||||||
i-mode |
||||||||||||||||||||||||||||||
Subscriptions |
thousands | 48,992 | 48,141 | 49,061 | 48,914 | 48,530 | 48,141 | 44,440 | ||||||||||||||||||||||
FOMA |
thousands | 47,330 | 47,541 | 47,758 | 47,876 | 47,686 | 47,541 | 44,440 | ||||||||||||||||||||||
i-mode Subscription Rate (4) |
% | 87.4 | 83.0 | 86.8 | 86.0 | 84.8 | 83.0 | 74.2 | ||||||||||||||||||||||
Net Increase from Previous Period |
thousands | 518 | (851 | ) | 69 | (146 | ) | (385 | ) | (390 | ) | (3,700 | ) | |||||||||||||||||
i-channel Subscriptions |
thousands | 16,818 | 16,233 | 16,757 | 16,747 | 16,493 | 16,233 | | ||||||||||||||||||||||
i-concier Subscriptions |
thousands | 4,200 | 6,224 | 4,783 | 5,410 | 5,800 | 6,224 | | ||||||||||||||||||||||
sp-mode |
||||||||||||||||||||||||||||||
Subscriptions |
thousands | | 2,095 | | 270 | 936 | 2,095 | 7,230 | ||||||||||||||||||||||
ARPU and MOU |
||||||||||||||||||||||||||||||
ARPU |
||||||||||||||||||||||||||||||
Aggregate ARPU (Xi+FOMA+mova) (6) |
yen/month/subscription | 5,350 | 5,070 | 5,190 | 5,200 | 5,130 | 4,760 | 4,890 | ||||||||||||||||||||||
Voice ARPU (7) |
yen/month/subscription | 2,900 | 2,530 | 2,680 | 2,660 | 2,590 | 2,190 | 2,220 | ||||||||||||||||||||||
Packet ARPU |
yen/month/subscription | 2,450 | 2,540 | 2,510 | 2,540 | 2,540 | 2,570 | 2,670 | ||||||||||||||||||||||
ARPU Generated from International Services (8) |
yen/month/subscription | 80 | 90 | 80 | 90 | 90 | 90 | 90 | ||||||||||||||||||||||
Aggregate ARPU (FOMA) (6) |
yen/month/subscription | 5,480 | 5,120 | 5,260 | 5,260 | 5,180 | 4,790 | 4,910 | ||||||||||||||||||||||
Voice ARPU (7) |
yen/month/subscription | 2,900 | 2,520 | 2,670 | 2,660 | 2,580 | 2,180 | 2,220 | ||||||||||||||||||||||
Packet ARPU |
yen/month/subscription | 2,580 | 2,600 | 2,590 | 2,600 | 2,600 | 2,610 | 2,690 | ||||||||||||||||||||||
ARPU Generated from International Services (8) |
yen/month/subscription | 80 | 90 | 90 | 90 | 90 | 90 | 90 | ||||||||||||||||||||||
Aggregate ARPU (mova) (6) |
yen/month/subscription | 3,460 | 3,280 | 3,330 | 3,310 | 3,290 | 3,080 | 3,250 | ||||||||||||||||||||||
Voice ARPU (7) |
yen/month/subscription | 2,870 | 2,720 | 2,770 | 2,750 | 2,750 | 2,540 | 2,680 | ||||||||||||||||||||||
Packet ARPU |
yen/month/subscription | 590 | 560 | 560 | 560 | 540 | 540 | 570 | ||||||||||||||||||||||
ARPU Generated from International Services (8) |
yen/month/subscription | 0 | 0 | 0 | 0 | 0 | 0 | 20 | ||||||||||||||||||||||
MOU |
||||||||||||||||||||||||||||||
MOU (Xi+FOMA+mova) (6) |
minute/month/subscription | 136 | 134 | 133 | 135 | 133 | 135 | | ||||||||||||||||||||||
MOU (FOMA) (6) |
minute/month/subscription | 142 | 137 | 137 | 138 | 136 | 137 | | ||||||||||||||||||||||
MOU (mova) (6) |
minute/month/subscription | 51 | 44 | 45 | 44 | 43 | 44 | | ||||||||||||||||||||||
Others |
||||||||||||||||||||||||||||||
DCMX Subscriptions (9) |
thousands | 11,260 | 12,321 | 11,640 | 11,950 | 12,120 | 12,321 | 12,960 |
* | Please refer to 5. (2) Definition and Calculation Methods of ARPU and MOU for the
definition of ARPU and MOU, and an explanation of the methods used to calculate ARPU and the
number of active subscriptions. |
|
(1) | Effective March 3, 2008, FOMA subscription became mandatory for subscription to 2in1
services, and those FOMA subscriptions are included in the number of FOMA subscribers. |
|
(2) | Sum of Pake-hodai FLAT, Pake-hodai double/double 2, Pake-hodai simple, Pake-hodai
full, Pake-hodai, Biz-hodai, Xi Data Plan Ninen, Xi Data Plan, Flat-rate data plan
FLAT (includes Value), Flat-rate data plan Standard/Standard 2 (includes Value), |
|
Flat-rate data plan 64k (includes Value) and Flat-rate data plan HIGH-SPEED (includes
Value). |
||
(Number of subscriptions for the fiscal year ended March 31, 2010 includes subscriptions to
Biz-hodai double and Biz-hodai simple in addition to the aforementioned plans.) |
||
(3) | Source for other cellular telecommunications operators: Data announced by Telecommunications
Carriers Association |
|
(4) | Data are calculated including communication module services subscriptions. |
|
(5) | Sum of new subscriptions, change of subscription from FOMA/mova to Xi, Xi/mova to FOMA,
Xi/FOMA to mova, Xi handset upgrade by Xi subscribers, FOMA handset upgrade by FOMA
subscribers and mova handset upgrade by mova subscribers |
|
(6) | Data are calculated excluding communication module services-related revenues and
communication module services subscriptions, and Phone Number Storage and Mail Address Storage
services-related revenues and those subscriptions. |
|
(7) | Inclusive of circuit-switched data communication |
|
(8) | Inclusive of voice communication and packet communication |
|
(9) | Inclusive of DCMX mini subscriptions |
34
DOCOMO Earnings Release | Fiscal Year Ended March 31, 2011 |
a. | ARPU (Average monthly Revenue Per Unit): |
Average monthly revenue per unit, or ARPU, is used to measure average monthly operating revenues
attributable to designated services on a per subscription basis. ARPU is calculated by dividing
various revenue items included in operating revenues from our wireless services, such as basic
monthly charges, voice communication charges and packet communication charges, from designated
services which are incurred consistently each month, by the number of active subscriptions to the
relevant services. Accordingly, the calculation of ARPU excludes revenues that are not
representative of monthly average usage such as activation fees. We believe that our ARPU figures
provide useful information to analyze the average usage per subscription and the impacts of
changes in our billing arrangements. The revenue items included in the numerators of our ARPU
figures are based on our U.S. GAAP results of operations. This definition applies to all ARPU
figures hereinafter. |
b. | MOU (Minutes of Use): Average monthly communication time per subscription. |
a. | ARPU (Xi+FOMA+mova) |
| Aggregate ARPU (Xi+FOMA+mova) = | Voice ARPU (Xi+FOMA+mova) + Packet ARPU (Xi+FOMA+mova) | ||||
| Voice ARPU (Xi+FOMA+mova): | Voice ARPU (FOMA+mova) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (Xi+FOMA+mova) | ||||
| Packet ARPU (Xi+FOMA+mova): | Packet ARPU (Xi+FOMA+mova) Related Revenues (basic monthly charges, packet communication charges)/ No. of active subscriptions (Xi+FOMA+mova) |
b. | ARPU (FOMA) |
| Aggregate ARPU (FOMA) = | Voice ARPU (FOMA) + Packet ARPU (FOMA) | ||||
| Voice ARPU (FOMA): | Voice ARPU (FOMA) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (FOMA) | ||||
| Packet ARPU (FOMA): | Packet ARPU (FOMA) Related Revenues (basic monthly charges, packet communication charges) / No. of active subscriptions (FOMA) |
c. | ARPU (mova) |
| Aggregate ARPU (mova) = | Voice ARPU (mova) + Packet ARPU (mova) | ||||
| Voice ARPU (mova): | Voice ARPU (mova) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (mova) | ||||
| Packet ARPU (mova): | Packet ARPU (mova) Related Revenues (basic monthly charges, packet communication charges) / No. of active subscriptions (mova) |
35
DOCOMO Earnings Release | Year Ended March 31, 2011 |
Billions of yen | ||||||||||||
Year ending | ||||||||||||
March 31, 2012 | Year ended | Year ended | ||||||||||
(Forecasts) | March 31, 2010 | March 31, 2011 | ||||||||||
a. EBITDA |
¥ | 1,573.0 | ¥ | 1,568.1 | ¥ | 1,565.7 | ||||||
Depreciation and amortization |
(687.0 | ) | (701.1 | ) | (693.1 | ) | ||||||
Loss on sale or disposal of property, plant and equipment |
(36.0 | ) | (32.7 | ) | (27.9 | ) | ||||||
Operating income |
850.0 | 834.2 | 844.7 | |||||||||
Other income (expense) |
4.0 | 1.9 | (9.4 | ) | ||||||||
Income taxes |
(346.0 | ) | (338.2 | ) | (337.8 | ) | ||||||
Equity in net income (losses) of affiliates |
(6.0 | ) | (0.9 | ) | (5.5 | ) | ||||||
Less: Net (income) loss attributable to noncontrolling
interests |
| (2.3 | ) | (1.5 | ) | |||||||
b. Net income attributable to NTT DOCOMO, INC. |
502.0 | 494.8 | 490.5 | |||||||||
c. Operating revenues |
4,230.0 | 4,284.4 | 4,224.3 | |||||||||
EBITDA margin (=a/c) |
37.2 | % | 36.6 | % | 37.1 | % | ||||||
Net income margin (=b/c) |
11.9 | % | 11.5 | % | 11.6 | % |
Note: | EBITDA and EBITDA margin, as we use them, are different
from EBITDA as used in Item 10(e) of regulation S-K and
may not be comparable to similarly titled measures used
by other companies. |
Billions of yen | ||||||||||||
Year ending | ||||||||||||
March 31, 2012 | Year ended | Year ended | ||||||||||
(Forecasts) | March 31, 2010 | March 31, 2011 | ||||||||||
a. Operating income |
¥ | 850.0 | ¥ | 834.2 | ¥ | 844.7 | ||||||
b. Operating income after tax
effect {=a*(1-effective tax rate)} |
503.2 | 493.9 | 500.1 | |||||||||
c. Capital employed |
5,330.9 | 5,113.5 | 5,262.5 | |||||||||
ROCE before tax effect (=a/c) |
15.9 | % | 16.3 | % | 16.1 | % | ||||||
ROCE after tax effect (=b/c) |
9.4 | % | 9.7 | % | 9.5 | % |
Notes: | Capital employed = Two period ends average of (NTT DOCOMO, INC. shareholders equity + Interest bearing
liabilities) |
|
Interest bearing liabilities = Current portion of long-term debt + Short-term borrowings + Long-term debt |
||
Effective tax rate:40.8% |
Billions of yen | ||||||||||||
Year ending | ||||||||||||
March 31, 2012 | Year ended | Year ended | ||||||||||
(Forecasts) | March 31, 2010 | March 31, 2011 | ||||||||||
Free cash flows excluding irregular factors and
changes in investments for cash management purposes |
¥ | 480.0 | ¥ | 416.9 | ¥ | 589.8 | ||||||
Irregular factors (1) |
(170.0 | ) | | | ||||||||
Changes in investments for cash management purposes (2) |
| (398.0 | ) | 241.9 | ||||||||
Free cash flows |
310.0 | 18.9 | 831.7 | |||||||||
Net cash used in investing activities |
(713.0 | ) | (1,163.9 | ) | (455.4 | ) | ||||||
Net cash provided by operating activities |
1,023.0 | 1,182.8 | 1,287.0 |
Notes: | (1) Irregular factors represent the
effects of uncollected revenues due to a bank
closure at the end of the fiscal period. |
|
(2) Changes in investments for cash management purposes were
derived from purchases, redemption at maturity and disposals
of financial instruments held for cash management purposes
with original maturities of longer than three months. Net
cash used in investing activities for the year ended March,
2010 and 2011 includes changes in investments for cash
management purposes. The effect of changes in investments for
cash management purposes is not taken into account when we
forecasted net cash used in investing activities for the year
ending March 31, 2012 due to the difficulties in forecasting
such effect. |
Billions of yen | ||||||||||||
Year ending | ||||||||||||
March 31, 2012 | Year ended | Year ended | ||||||||||
(Forecasts) | March 31, 2010 | March 31, 2011 | ||||||||||
a. NTT DOCOMO, INC. shareholders equity |
| ¥ | 4,635.9 | ¥ | 4,850.4 | |||||||
b. Market value of total share capital |
| 5,924.7 | 6,062.6 | |||||||||
c. Total assets |
| 6,756.8 | 6,791.6 | |||||||||
Shareholders equity ratio (=a/c) |
| 68.6 | % | 71.4 | % | |||||||
Market equity ratio (=b/c) |
| 87.7 | % | 89.3 | % |
Notes: | (1) Market equity ratio for the year ending March 31, 2012 is not forecasted because it is difficult to estimate the market value of total share capital in the future. |
|
(2) Market value of total share capital = Closing share price multiplied by the number of outstanding shares (excluding treasury stock) as of the end of the fiscal period |
36
NTT DOCOMO, INC. Results for the Fiscal Year Ended March 31, 2011, and Principal Actions Planned for the Fiscal Year Ending March 31, 2012 April 28, 2011 Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved.^^^^ |
Forward-Looking Statements This presentation contains forward-looking statements such as forecasts of results of operations, management strategies, objectives and plans, forecasts of operational data such as the expected number of subscriptions, and the expected dividend payments. All forward-looking statements that are not historical facts are based on management's current plans, expectations, assumptions and estimates based on the information currently available. Some of the projected numbers in this presentation were derived using certain assumptions that are indispensable for making such projections in addition to historical facts. These forward-looking statements are subject to various known and unknown risks, uncertainties and other factors that could cause our actual results to differ materially from those contained in or suggested by any forward-looking statement. Potential risks and uncertainties include, without limitation, the following: (1) Changes in the business environment in the telecommunications industry, such as intensifying competition from other service providers, businesses or other technologies caused by Mobile Number Portability, new market entrants and other factors, or the expansion of the areas of competition could limit our acquisition of new subscriptions and retention of existing subscriptions, or may lead to diminishing ARPU or an increase in our costs and expenses. (2) Current and new services, usage patterns, and sales schemes introduced by our corporate group may not develop as planned, which could affect our financial condition and limit our growth. (3) The introduction or change of various laws or regulations or the application of such laws and regulations to our corporate group could restrict our business operations, which may adversely affect our financial condition and results of operations. (4) Limitations in the amount of frequency spectrum or facilities made available to us could negatively affect our ability to maintain and improve our service quality and level of customer satisfaction. (5) Other mobile service providers in the world may not adopt the technologies that are compatible with those used by our corporate group's mobile communications system on a continual basis, which could affect our ability to sufficiently offer international services. (6) Our domestic and international investments, alliances and collaborations may not produce the returns or provide the opportunities we expect. (7) As electronic payment capability and many other new features are built into our cellular phones/devices, and services of parties other than those belonging to our corporate group are provided through our cellular handsets/devices, potential problems resulting from malfunctions, defects or loss of handsets/devices, or imperfection of services provided by such other parties may arise, which could have an adverse effect on our financial condition and results of operations. (8) Social problems that could be caused by misuse of our products and services may adversely affect our credibility or corporate image. (9) Inadequate handling of confidential business information including personal information by our corporate group, contractors and others, may adversely affect our credibility or corporate image. (10) Owners of intellectual property rights that are essential for our business execution may not grant us the right to license or otherwise use such intellectual property rights on acceptable terms or at all, which may limit our ability to offer certain technologies, products and/or services, and we may also be held liable for damage compensation if we infringe the intellectual property rights of others. (11) Events and incidents caused by natural disasters, social infrastructure paralysis such as power shortages, proliferation of harmful substances, terror or other destructive acts, the malfunctioning of equipment or software bugs, deliberate incidents induced by computer viruses, cyber attacks, hacking, unauthorized access and other problems could cause failure in our networks, distribution channels and/or other factors necessary for the provision of service, disrupting our ability to offer services to our subscribers, and may adversely affect our credibility and/or corporate image, or lead to a reduction of revenues and/or increase of costs. (12) Concerns about adverse health effects arising from wireless telecommunications may spread and consequently may adversely affect our financial condition and results of operations. (13) Our parent company, NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT), could exercise influence that may not be in the interests of our other shareholders. |
FY2010 Results Highlights Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved.^^^^ |
U.S. GAAP ^Consolidated financial statements in this document are unaudited. ^Adjusted free cash flow excludes the effects of uncollected revenues due to bank holidays at the end of the fiscal year and changes in investments for cash management purposes with original maturities of longer than three months. * For an explanation of the calculation processes of these numbers, please see the reconciliations to the most directly comparable financial measures calculated and presented in accordance with U.S. GAAP and the IR page of our website, www.nttdocomo.co.jp FY2010 Results Highlights/FY2011 Forecasts FY2009 (Full-year) (1) FY2010 (Full-year) (2) Changes (1) ^ (2) FY2011 (Full-year forecast) (3) Changes (2) ^ (3) Operating Revenues (Billions of yen) Operating Revenues (Billions of yen) 4,284.4 4,224.3 -1.4% 4,230.0 +0.1% Cellular Services Revenues (Billions of yen) 3,499.5 3,407.1 -2.6% 3,368.0 -1.1% Operating Expenses (Billions of yen) Operating Expenses (Billions of yen) 3,450.2 3,379.5 -2.0% 3,380.0 +0.0% Operating Income (Billions of yen) Operating Income (Billions of yen) 834.2 844.7 +1.3% 850.0 +0.6% Income Before Income Taxes (Billions of yen) Income Before Income Taxes (Billions of yen) 836.2 835.3 -0.1% 854.0 +2.2% Net Income Attributable to NTT DOCOMO, INC. (Billions of yen) Net Income Attributable to NTT DOCOMO, INC. (Billions of yen) 494.8 490.5 -0.9% 502.0 +2.3% EBITDA Margin (%)* EBITDA Margin (%)* 36.6 37.1 +0.5 Points 37.2 +0.1 Points Adjusted Free Cash Flow (Billions of yen) * Adjusted Free Cash Flow (Billions of yen) * 416.9 589.8 +41.5% 480.0 -18.6% |
FY2010 Results Highlights (1) ^ FY2010 Results Highlights: Received No.1 customer satisfaction ranking (Consumer/Enterprise/Data communications) Maintained low churn rate: FY2010 full-year: 0.47% FY2010 smartphone sales: 2.52 million units Smooth launch of LTE Xi service launch: 26,000 subs as of Mar. 31, 2011 Steadfast progress in base station roll-out: Approx. 1,100 BTSs as of Mar. 31, 2011 Increase of packet ARPU Steadfast YOY growth FY2010 packet ARPU: Up \90 FY2010 packet revenues: \106.0 billion (Up 6.7%) Increase of "other revenues" FY2010 "other revenues": Up \62.3 billion Results underscore the execution of "Change and Challenge" actions delivers success Customer satisfaction improvement Promotion of smartphones Expansion of new businesses Safety and security Recovery from disaster |
Increase in disaster-related expenses: Up \7.1 billion FY2010 Results Highlights (2) Key factors behind YOY changes in operating income Operating income \834.2 billion Decrease in voice revenues: Down \198.3 billion Increase in packet revenues: Up \106.0 billion Increase in other revenues: Up \62.3 billion Decrease in equipment sales revenues: Down \30.1 billion Decrease in equipment sales expenses*1: Down \42.9 billion Decrease in network- related costs*2: Down \34.8 billion Operating income \844.7 billion Up \10.5 billion (+1.3%) year-on-year Operating revenues: Down \60.1 billion Operating expenses: Down \70.6 billion FY2009 *1: Sum of cost of equipment sold and distributor commissions *2: Sum of communication networks charges, depreciation and amortization, loss on disposal of property, plant and equipment, and other costs (Exclusive of disaster-related expenses) FY2010 |
08/9 08/12 09/3 09/6 09/9 09/12 10/3 10/6 10/9 10/12 11/3 ^^^ 28.459845 30.431967 32.717732 34.251705 34.752489 34.618411 35.417073 35.445583 35.708051 35.920191 36.461285 ^^^ 5.374915 5.758906 6.158318 6.440504 7.387002 8.557379 9.065471 9.995961 10.487128 10.858007 11.237435 ^^^ 0.627 0.668 0.712 0.742 0.764 0.779 0.793 0.804 0.812 0.818 0.822 07/12 08/3 08/6 08/9 08/12 09/3 09/6 09/9 09/12 10/3 10/6 10/9 10/12 11/3 ^^^ 1.59 5.29 8.89 12.96 16.483 20.82 23.99 27.029 29.669 32.711 35.129 37.07 38.946 41.251 ?^^ 0.94 0.978 0.968 0.923 0.952 0.98 0.972 0.974 0.980000000232827 0.984 0.992 0.988 0.9885 0.991 50%-OFF Monthly Charge Discount Plans/"Value Plan" 50%-Off Monthly Charge Discount Plans No. of subs & subscription rate "Value Plan" subscriptions/ "Value Course" selection rate (Million subs) (Selection rate: %) : 50%-OFF monthly charge discount plan subscription rate :No. of "MAX Discount"*2 subscriptions (Million subs) (Subscription rate: %) :No. of users subscribing to "Family Discount"*1+"Ichinen Discount" for over 10 years ^ Subscription rate of billing plans offering 50% discount on basic monthly charge grew to over 80%^^^Negative impact on revenues became insignificant ^ No. of "Value Plan" subs continues to expand after topping 40.00 million (70% subscription rate) : "Value Course" selection rate*3 : No. of "Value Plan" subscriptions *3: Percentage of users who chose "Value Course" among total users who purchased a handset using new handset purchase methods *1: Inclusive of "Office Discount" and "Business Discount" subscriptions *2: "Fami-wari MAX 50", "Hitoridemo Discount 50" and "Office-wari MAX 50" |
Cellular(Xi+FOMA+mova)ARPU 05/4-6(1Q) 7-9(2Q) 10-12(3Q) 06/1-3(4Q) 06/4-6(1Q) 7-9(2Q) 10-12(3Q) 07/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 08/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 09/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 10/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 11/1-3(4Q) FY2011 Packet ARPU 1820 1880 1880 1940 1970 1980 2010 2080 2120 2210 2200 2270 2330 2410 2390 2420 2430 2450 2440 2470 2510 2540 2540 2570 2670 Voice ARPU 5120 5170 5040 4780 4930 4740 4660 4450 4440 4340 4090 3780 3560 3450 3340 2970 3010 2970 3030 2590 2680 2660 2590 2190 2220 YOY changes in packet ARPU (%) 8.2 5.3 6.9 7.2 7.6 11.6 9.5 9.1 9.9 9.0 8.6 6.6 4.3 1.7 2.1 2.1 3.3 3.7 4.1 4 5.1 (Incl.) Int'l services ARPU 30 40 40 40 50 50 50 60 60 70 70 80 80 90 80 70 70 80 80 80 80 90 90 90 90 (Incl.) i-mode ARPU 1,810 1,870 1,860 1,920 1,950 1,960 1,990 2,060 2,090 2,180 2,170 2,230 2,290 2,360 2,350 2,370 2,380 2390 2370 2380 2390 (yen) ^ For an explanation on ARPU, please see slide "Definition and Calculation Methods of MOU and ARPU" in this document ^ FY2010 (full-year) aggregate ARPU: \5,070 (down 5.2% year-on-year) ^ ^^^^^^^^^^ packet ARPU: \2,540 (up 3.7% year-on-year) (Full-year forecast) FY2009 Aggregate ARPU: \5,350 (Down 6.3% year-on-year) Voice: \2,900 (Down 12.9% year-on-year) Packet: \2,450 (Up 2.9% year-on-year) FY2010 Aggregate ARPU: \5,070 (Down 5.2% year-on-year) Voice: \2,530 (Down 12.8% year-on-year) Packet: \2,540 (Up 3.7% year-on-year) 4,890 2,670 5,440 2,430 2,450 5,420 5,470 2,440 2,470 5,060 4,760 2,570 5,190 2,510 5,200 2,540 5,130 2,540 Exclusive of impact of "Monthly Support": \4,940 Exclusive of impact of "Monthly Support" \2,680 Exclusive of impact of "Monthly Support" \2,260 |
1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q ^^ 989 1155 1198 1233 1060 1145 1329 1455 1210 1331 1256 1358 960 1023 886 1067 861 948 861 1066 987 1017 965 ^^^ 558 632 664 648 570 612 686 736 624 656 652 642 494.7 531.8 451.1 535.3 434.3 446.4 420 502.8 461 463 434 547 Total Handset Sales ^ Total no. of handsets sold in FY2010 (full-year): 19.06 million units (Up 5.6% year-on-year) ^ Aim to sell a total of 19.80 million units for FY2011 (full-year) (Up 3.9% year-on-year) FY2008 ^ Calculated based on financial results materials of each company ^^Handsets sold by TU-KA and EMOBILE are not included : Total no. of handsets sold (docomo + au + SOFTBANK) : Total no. of handsets sold (docomo) FY2009 (Million units) 5.32 FY2008 (full-year): 20.13 million (Down 21.8% year-on-year) 4.46 4.95 4.51 5.35 4.34 4.20 5.03 FY2009 (full-year): 18.04 million (Down 10.4% year-on-year) 16.0 12.0 8.0 4.0 0 4.61 FY2010 4.63 4.34 5.47 FY2010 (full-year): 19.06 million (Up 5.6% year-on-year) |
1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q ?^^-^^^ 0.85 0.94 0.74 0.68 0.51 0.52 0.44 0.52 0.44 0.46 0.45 0.49 0.44 0.49 0.46 0.48 ?^^-KDDI 0.97 1.03 0.89 0.9 0.87 0.75 0.65 0.77 0.64 0.72 0.67 0.85 0.75 0.73 0.68 0.75 ?^^-SB 1.46 1.42 1.21 1.19 0.98 0.98 0.91 1.13 1.05 1.24 1.16 2.01 1.02 0.96 0.91 Churn Rate ^ FY2010 (full-year) churn rate maintained low at 0.47% ^ Cellular (Xi+FOMA+mova) Churn Rate ^ MAX Discount services (Aug. 07) ^Value Course (Nov. 07) (%) FY2007 FY2008 FY2007 full-year churn rate: 0.80% FY2008 full-year churn rate: 0.50% FY2009 FY2009 full-year churn rate: 0.46% SoftBank KDDI (au) docomo ^ Based on financial results materials of each company FY2010 FY2010 full-year churn rate: 0.47% |
FY2007 FY2008 FY2009 FY2010 FY2011 ?^^^^ 76.7 121.3 148.1 192.8 195 No. of Net Additions ^ No. of net additions acquired in FY2010 (full-year) grew to 1.93 million (up 450,000 or 30% year-on-year), as a result of properly responding to new demands for smartphones, data communications devices and photo frames, etc. ^ Net additions for FY2011 (full-year) projected to be 1.95 million 0.77 ^ No. of net additions (Million subs) 2.00 1.50 1.00 0.50 0 1.21 1.48 1.93 (Planned) 1.95 |
37681 37773 37865 37956 38047 38139 38231 38322 38412 38504 05/9 05/12 06/3 06/6 06/9 06/12 07/3 07/6 07/9 07/12 08/3 08/6 08/9 08/12 09/3 09/6 09/9 09/12 10/3 10/6 10/9 10/12 11/3 12/3 FOMA 33 53.5 100.3 188.1 304.5 458.3 648.8 849.9 1150.1 1371 1677.01 2012.8724 2346 2621.6 2908.8 3211.3 3552.9 3785.4 4004.26 4207.75 4394.93 4519.9 4644 4749 4904.03 5024.6 5125.8 5204.51 5320.3 5416 5494.04 5557.368 5677.11 5986 mova 4353.1 4413.8 4437.8 4385.4 4328.3 4225 4087.5 3941.5 3732.4 3570.9 3313.41 3023.6974 2768 2545.6 2300.5 2010 1709.16 1499.1 1289.91 1107.3 943.84 842.8 749 666 556.04 461.8 392.8 339.1 287.9 235 195.42 163.6303 123.87 56.08 53.20 (94.9%) 49.04 (89.8%) 54.60 5.56 2.88 51.26 (92.9%) 3.93 55.19 52.05 (93.9%) 3.39 55.44 54.86 50.25 (91.6%) 4.62 59.96 (100%) 56.51 54.16 (95.8%) 2.35 56.89 54.94 (96.6%) 1.95 55.57 (97.1%) 57.21 1.64 56.77 (97.9%) 58.01 1.24 Subscriber Migration to FOMA / Xi (Million subs) Numbers in parentheses indicate the percentage of FOMA+Xi subscriptions to total cellular subscriptions ^2G mova/DoPa services to be terminated on March 31, 2012 ^Implement measures to facilitate smooth migration to FOMA/Xi, approaching existing 2G mova/DoPa subscribers on a continual basis 60.0 40.0 30.0 20.0 10.0 50.0 ^ Inclusive of communication module service subscriptions FY2008 FY2009 (Forecast) 0 FY2010 FY2011 mova:0.88 DoPa:0.36 mova DoPa 59.96 |
Prospects and Principal Actions Planned for FY2011 Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved.^^^^ |
FY2011 Results Forecasts Highlights ^Key factors behind changes in operating income ^FY10^FY11 (forecast) ^ Decrease in voice revenues: Down \170.0 billion ^^Operating income: \850.0 billion (Inclusive of \20.0 billion negative impact of disaster restoration/new disaster preparedness measures) ^ FY2011 Results Forecasts ^^^ Make up for the decline in voice revenues and secure income by increasing packet revenues and reducing various costs, etc. Increase in packet revenues: Up \140.0 billion Impact of "Value Plan" : ^Down \60.0 billion FY2010 FY2011(Forecast) Disaster restoration expenses: Down \20.0 billion Improved profitability of equipment sales business: Up \60.0 billion Operating income \844.7 billion Operating income \850.0 billion Efficiency improvement of other expenses, etc: Up \50.0 billion Increase in expenses for initiatives aimed at further growth: Down \50.0 billion |
FY2011 Business Management Policies ^ "Change" : Further improve customer satisfaction and maintain No. 1 ranking ^ "Safety & Security" : Early recovery from disaster ^ "Challenge" : Year of full-scale implementation of "Challenge" programs toward their realization Change Step up efforts toward achievement of FY2012 operating income target of over \900.0 billion Further improve customer satisfaction - Maintain No. 1 ranking - "Maintain No.1 amid rapid expansion of smartphone market" (1) Achieve growth by increasing packet ARPU (2) Promote adoption of smartphones (3) Undertake actions to cultivate new growth areas (4) Expand LTE Xi service and facilitate network evolution (5) Achieve growth through investment/alliances (Japan/Overseas) (6) Strengthen and improve efficiency of other core business Early recovery from disaster/Execution of new disaster preparedness measures Transformation into a "comprehensive service provider" centered on mobile communications Challenge (priority items) Safety & Security |
Customer Satisfaction Improvement Maintain No. 1 customer satisfaction ranking Products After-sales support & Customer responsiveness Billing plans Services Network Smartphone users New Feature phone users ^ Aim to maintain No. 1 ranking in overall customer satisfaction scores by improving the satisfaction of smartphone users ^Transition to smartphone-centric organizational structure/customer contact channel |
^ FY2011 packet ARPU: Aim to achieve YOY increase of \140 (5.5%) (exclusive of impact of "Monthly Support" discounts) ^ FY2011 packet revenues: Aim to achieve YOY increase of \140.0 billion (8.0%) Historical growth of packet ARPU (Yen) Historical growth of packet revenues (Forecast) (Forecast) (Billions of yen) Growth of Packet ARPU/Revenues FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 ^^^^ 1880 2010 2200 2380 2450 2540 2670 \90 2,4 50 2,5 40 2,67 0 \140 Impact of "Monthly Support" discounts: Down \10 0 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 ^^^^ 11195 12422 13739 15117 1589 1694.9 1830 1,830.0 (+8.0%) 1,694.9 (+6.7%) 1,589.0 (+5.1%) Approx. \140 billion Approx. \110 billion 0 |
Packet revenues ^ According to an analysis of YOY increase in packet revenues: ^ i-mode made greatest contribution to YOY growth of approx. \110.0 billion in FY2010 ^ Contribution of smartphones to FY2011 YOY packet revenues growth (approx. \140.0 billion: forecast) expected to expand rapidly FY2011 (Forecast) \1,830.0 billion Up Approx. \140.0 billion FY2009 (Actual) \1,589.0 billion Up Approx. \110.0 billion YOY packet revenues growth (breakdown)* i-mode Smartphones Data communication, etc. FY2010 FY2011 Growth of Packet Revenues: Analysis FY2010 (Actual) \1,694.9 billion * Adjusted for the revenues from subscribers who have migrated between different services (e.g., i-mode, smartphones, data communications, etc) i^^^ ^^^^^^^ PC^^^^ ^^ 200 900 300 i^^^ ^^^^^^^ PC^^^^ ^^ 500 300 300 (Forecast) |
^ FY2010 full-year packet ARPU grew to a level higher than voice ARPU ^ Accelerate the growth of packet ARPU to halt the decline in aggregate ARPU within FY2011 and achieve a rebound in FY2012 or beyond Exclusive of negative revenue impact of "Monthly Support" discounts Reversal of Voice and Packet ARPU Aggregate ARPU ((1) + (2)) (1) Voice ARPU (2) Packet ARPU (fiscal year) (yen) ARPU Growth \2,540 \2,530 Targets for FY2012 2012 2011 2010 2009 Halt the decline in aggregate ARPU within FY2011, and achieve a rebound in FY2012 or beyond Promotion of smartphones FY2011 target smartphone sales: 6.00 million FY 2012: Aim to grow % of smartphones to over 50% of total devices sold Packet usage expansion Packet flat-rate services subscription rate*: 70% (Exclusive of impact of "Monthly Support" discounts) Packet ARPU to overtake voice ARPU Halt decline of aggregate ARPU Aggregate ARPU to rebound *: Include subscriptions to "Pake-hodai", "Pake-hodai full", "Pake-hodai double", "Pake-hodai simple", "Pake-hodai double2", "Pake-hodai flat", flat-rate data plans and Xi data plans *: Packet flat-rate services subscription rate= No. of packet flat-rate services subscriptions/(Total FOMA i-mode subs + No. of flat-rate subs without i-mode subscription + No. of data plan subs + No. of Xi data plan subs) |
Smartphones (1) ^ Enrich services provided on smartphones to further expand our revenues base ^ Reorganize and optimize organizational structure to realize the above Actions undertaken FY2011 and beyond Smartphones Feature phones Incorporate various popular i-mode services in smartphones Install services "uniquely available on smartphones" Service integration Structural reorganization/optimization to realize service integration Establishment of Smart Communication Services Dept. Unified contact point for content providers, concentration of resources Integrated content development Reinforcement of product planning Transition to Android OS- centric development structure Structure for integrated planning from devices to apps Application-based service development Content Music Video Game Book "Osaifu-Keitai" e-wallet "docomo market" "sp-mode" Compatible with content payment capability E-book service Compatible with Android market |
Call Center Handling Smartphones (2) ^ Strengthen customer contact channels in view of full-scale expansion of smartphone market and aim to increase no. of locations where customers can casually experience smartphones Expansion of touch and try opportunities Shift human resources to smartphones and increase no. of staff handling smartphone-related inquiries (people) FY2010 FY2011 ^^^ 570 460 ^^^ 310 630 i-mode, etc. Smartphones Aim to increase no. of "smartphone lounges" to at least 1 location per Regional Office |
6^ 9^ 12^ FY2010 FY2011 ^^^^??^^ 31 58 126 2.5 6 Mar Apr May Jun Jul Aug Sept Oct Nov Dec Jan Feb Mar ^^^ 0.04 0.51 0.32 0.25 0.18 0.18 0.31 0.25 0.25 0.48 0.46 0.4 0.46 A^ 0.95 0.49 0.68 0.7 0.74 0.77 0.62 0.67 0.48 0.33 0.38 0.35 0.32 B^ 0 0 0 0.05 0.08 0.05 0.07 0.08 0.27 0.18 0.13 0.24 0.21 C^ 0.01 0 0 0 0 0.01 0 0 0 0.02 0.03 0.02 0.02 ^ FY2010 full-year smartphone sales reached 2.52 million units as a result of enriching product lineup and service offerings ^ Aim to sell 6.00 million units in FY2011 through further enrichment of product/services, e.g., raising the proportion of smartphones to approx. half of total new handsets planned for release in FY2011 Smartphone sales FY2011 (full-year) smartphone sales: 6.00 million units (Million units) 2.52 million (Target) Company A Launched sp-mode * Market share comparison of mobile carriers in mobile phone sales category for FY2010. Based on survey by GfK Japan that aggregates the sales records of devices installing either of the 4 OSs (Android/i OS/Windows Mobile/BlackBerry: tablet-type devices not included) at major mass retailers across Japan. (Based on survey by GfK Japan) Smartphones (3) Company B Company C docomo ^ Historical changes in market share of smartphones sold at mass retailers* Launched Xperia 2010 2011 Added new models, e.g. GALAXY S, etc. |
Smartphones (4) ^ Enrich product lineup to expand the user base of smartphones ^ Increase the proportion of smartphones to over 50% of total devices planned for release in FY2011, while offering a lineup rich in design/color variations FY2010 FY2011 ^ ^ ^^ 81 19 FY2010/1Q purchaser breakdown* Women Men Women Men Increase design/color variations Provide easy-to-use interface Smartphone uptake by a broader user base 40+ age groups Women Smartphones to account for over 50% of total devices planned for release in FY2011 * Exclusive of subscriptions by enterprise accounts |
08/6 08/9 08/12 09/3 09/6 09/9 09/12 10/3 10/6 10/9 10/12 11/3 12/3 ^?^^^^^^^^^ 36.1723 37.359 38.4471 37.8151 38.4154 39.1283 39.737 41.1 42.02 43.88 43.4 44.4 44.8 ^?^^^^^^^^^ 8.2 9.8 11.9 15.6 19.6 28.1574 40.3056 54.8 64.98 76.99 91 110 198.6 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q ^^^^^^?^^ 4.1 4.5 5.1 6.4 8.4 13.1 16.5 19.9 15.1211 19.0363 19.9349 26 Data Communications * Total number of subscriptions to usage-based billing plans, "Flat-Rate Data Plan Standard", "Flat-Rate Data Plan 64K", and Xi data plan (including "Value Plans") (Million subs) 0.20 0.40 0.60 (1,000 units) 0.67 0.58 0.53 0.50 0.47 0.44 0.08 0.12 0.16 0.20 0.28 0.80 0.40 100 Data device sales Data plan* subscriptions 0.10 0.80 200 0.96 1.00 0.65 : Usage-based billing plans : Flat-rate data plans 1.20 1.07 0.55 0.77 1.21 Source: Nikkei BP Consulting "2nd Mobile data devices customer satisfaction survey: area coverage (outdoor), area coverage (indoor) , communications quality (disruption of connection), responsiveness of retailer/shop attendants, after-sales support scores" Data card use No. 1 satisfaction scores for: - Service area - Communication quality - Overall rating FY2010 ^FY2009 FY2008 1.40 0.91 1.34 Approx. 1.30 million FY2011 full-year sales target: Approx. 2.30 million Forecast as of Mar. 31, 2012: ^ Achieved FY2010 data communication device sales target of 800,000 units ^ Aim to sell approx. 1.30 million units in FY2011, by enriching variety of Xi-enabled devices (e.g., Xi-enabled mobile Wi-Fi routers planned for release in summer 2011) and leveraging our superior network quality (transmission speeds/area coverage) FY2010 full-year 0.80 million FY2009 full-year 0.58 million FY2008 full-year 0.26 million 2.30 1.10 1.54 (Forecast) |
08/12 09/3 09/6 09/9 09/12 10/3 10/6 10/9 10/12 11/3 ^^^^^^ 191 244 332 423 493 548 611 707 775 871 ^)^^^^^^ ^)^^^ ^)^^^^^^^^^ ^)^^^^^ 08/12 09/3 09/06 09/09 09/12 10/3 10/6 10/9 10/12 11/3 i^^^^^ 30 93 156 233.7 310.074 420 478.3 541 580 622.4 "i-concier" ^ No. of subscriptions (Million subs) 2.00 4.00 6.00 (titles) ^ No. of content posted on "iMenu" ^ Aim to further increase subscriptions by advancing the services through enhancement of ^ auto-GPS function (rain cloud alarm) and moving ahead with studies for "i-concier" introduction in smartphones Further service evolution Introduction in smartphones ^ Planned actions for FY2011 New auto-GPS services (rain cloud alarm) Targeted information delivery Sophisticated matching Info provider User More adequate & advanced behavior support 1.56 0.93 2.34 4.78 4.20 3.10 5.41 5.80 6.22 191 244 332 423 493 548 611 707 775 871 Feature phones Smartphones |
^ Continue steadfast facility roll-out to accommodate constant growth of packet traffic ^ Expand Xi coverage and apply dynamic network control and data off-loading to maintain/improve network quality From "Secure FOMA capacity" ^/ To "Xi coverage expansion" 2008 2009 2010 HSDPA POP coverage 100% Further improvement 2011 (Forecast) LTE Xi launch Coverage expansion (Total traffic) Measures Against Growing Packet Traffic Data off-loading Xi coverage expansion Dynamic network control (Transmission speed control) Measures |
LTE Service: Xi (1) ^ Plan to release Xi-enabled mobile Wi-Fi routers in summer 2011, and Xi-enabled tablet/smartphone in autumn/winter 2011 ^ Through the enrichment of product lineup, aim to expand Xi subscriptions to over 1.00 million in FY2011 FY2014: 15.00 million subs (target) Areas to be covered in July 2011 (planned) FY2011 1.00 million subs (million subs) ^ Subscriber expansion plan 0 0.5 1 15 FY2010 FY2011 (Planned) 0.026 FY2010 ^ Enrichment of Xi product lineup FY2011 1Q FY2011 2Q USB type Released Dec. 2010 ExpressCard type Released Apr. 2011 FY2011 3Q or beyond Xi-enabled Mobile Wi-Fi router Summer 2011 (Planned) Xi-enabled Tablet-type device Autumn 2011 (Planned) Xi-enabled smartphone Winter 2011 (Planned) FY2014 (Target) Further enrichment ^^^ ^ ^^^ ^ |
^ Xi coverage to be expanded to 6 major cities in Japan (Sapporo, Sendai, Kanazawa, Takamatsu, Hiroshima and Fukuoka) in July 2011 ^ Aim to expand coverage to prefectural capital-size cities by Mar. 31, 2012 (From June) Trial operation of commercial network Xi-related CAPEX: Approx \26.0 billion Approx. \100.0 billion Approx. \170.0 billion FY2010 FY2011 FY2012 (Dec.) FY2013 FY2014 ^Further area expansion LTE Xi service launched ^ Data communication device ^ Mobile Wi-Fi router (planned) ^ Handset-type device (planned) Prefectural capital-size cities ^Major cities across Japan Approx. 1,100 BTSs Approx. 8% POP coverage^ Approx. 15,000 BTSs Approx. 40% POP coverage Tokyo/Nagoya/Osaka Approx. 35,000 BTSs Approx. 70% POP coverage No. of base stations: Approx. 5,000 BTSs Approx. 20% POP coverage^ LTE Service: Xi (2) ^ Tablet-type device (planned) |
Global Expansion (1) ^ Capture new business opportunities in mobile data communication services, keeping an eye on the rapidly expanding global smartphone markets ^ Enrich service offerings to short/long-term international travelers FY2011 FY2010 Assistance for network/service expansion and transfer of know- how to growth markets Expand business areas and accumulate know-how primarily in mature markets using the resources of net mobile AG Content/ platform domain Continue initiatives to address growth markets mainly in the Asia-Pacific region Global-level collaboration with various partners Enrichment of support counters (14 major cities worldwide) "Phone Number Storage service" for long-term travelers For short- term travelers For long- term travelers Enrichment of "Overseas Pake-hodai" (Increase destinations, enrich overseas content) Network domain Expansion of platform business and enhance added value of network business Mutually coordinated Overseas business deployment International services Rapid expansion of smartphone market Growth of mobile data market to accelerate on a global scale Launch of "Overseas Pake-hodai" (Sept. 2010) Enhanced convenience of smartphone users Phone service for Japanese living in USA (Provided by DOCOMO USA. Launched Apr. 2011) |
3G expansion 09/4 5 6 7 8 9 10 11 12 10/1 2 3 4 5 6 7 8 9 10 11 12 11/1 2 ^^^ 36 36 37 39 44 47 51 54 57 60 63 66 68 70 72.534946 74.85022 76.943342 79.07 80.8 82.598138 84.233398 86.052323 87.654472 ^TTSL's total subscriptions increased steadily in FY2010 as a result of expanding services and network leveraging various types of assistance from DOCOMO ^ Plan to further accelerate growth in FY2011 by expanding 3G services Planned actions for FY2011 Aim for further growth FY2010 action results Steadfast increase of subscriptions GSM network construction and expansion 3G network roll-out and service launch Enrichment of value-added services Global Expansion (2) -TTSL/TTML (India) ^ No. of subscriptions* Total subscriptions: 87.65 million Market share: 11.1%* (As of Feb. 28, 2011) (Million subs) *: No. of subscriptions and market share are the total of GSM and CDMA services of TTSL and TTML (Source: TRAI) Support from DOCOMO, e.g., additional investment for reinforcement of 3G Service enrichment 3G subscriber growth Network expansion |
sp-mode content payment service Business Alliance with DeNA ^ Comprehensive service collaboration in social gaming business both in Japan and abroad ^ Japan: Offer services blending DOCOMO portal site and Mobage for both i-mode phones and smartphones Overseas: Aim to deploy businesses leveraging the resources of both companies Mobage for DOCOMO Domestic business alliance Overseas collaboration 10-million "Moba Coin" sharing campaign, etc. (To be started progressively from May 2011) ^ Earlier distribution of well-known titles ^ DOCOMO user privilege offered in sites Popular game titles to be distributed exclusively to DOCOMO users ahead of competition ^ Easy-to-use and convenient payment Billed together with monthly phone bill Planning/development of social games and platforms by DeNA overseas group company Extensive ties with overseas mobile carriers and developers primarily in Europe and Asia Provision of billing schemes both for i-mode and smartphones Overseas deployment of social game business x |
^ Plan to enrich service offerings with the aim of providing hybrid services integrating physical and online bookstores ^Compatible with book readers and a wide variety of smartphones ^Introduced a multi-format viewer for enhanced convenience E-Book Service ^ Compatible with various devices ^ (docomo smartphones and book reader: 10 models) ^ Support payment via sp mode ^ Multi-format viewer E-Book service Future plans - Coexistence of physical/digital stores - ^ One-stop management of physical and electronic books (Bookshelf service) Purchased online Purchased at physical shop ^ Point sharing with physical shops Points ^ Established joint-venture company with Dai Nippon Printing (DNP) ^Full-scale service launched on Jan. 12, 2011 x Approx. 20,000 (As of Mar. 2011) Approx. 100,000 (As of Mar. 2011) Subscriptions No. of content |
Multimedia Broadcasting for Mobile Devices ^ mmbi Inc. (carriage operator providing nationwide multimedia broadcasting services for mobile devices), Japan Mobilecating, Inc. (commissioned broadcasting business operating company) and DOCOMO (carrier providing mobile devices) are all steadily moving ahead with preparations toward service launch scheduled 2012/spring Real-time broadcast (Streaming) Storage-type broadcast (File casting) Provision of rich variety of entertaining content Convergence with SNS, Twitter and other services * Provision of disaster information also planned Steadfast roll-out of facilities Provision at reasonable rates Services to be provided (conceptual) mmbi, Inc. Changed corporate name on Apr. 1, 2011 (Carrier providing devices) (Commissioned broadcasting business operating company) (Carriage operator for broadcasting service: planned) Mobile device (conceptual) Music Movies Novels Tickets News Concert Sports Automatic storage of various content so they can be used at your pleasure Real-time delivery of information you want to know License granted: Sep. 9, 2010 Established: Jan. 11, 2011 Actively provide compatible handsets (smartphones, etc.) Smartphones Tablet devices Trial operation planned to start at Sumida TV transmit station (Tokyo Sky Tree) by Jan. 2012 FY2012 73% FY2014 91% Household coverage at end of fiscal year (planned) At service launch 60% * Photo provided by: Tobu Railway Co. Ltd. Tobu Tower Sky Tree Co. Ltd. Disaster info. Japan Mobilecasting, Inc. |
Cloud platform (applications, network services) Corporate Marketing ^ Further reinforce our sales structure and after-sales support, aiming to win No. 1 customer satisfaction ranking for 3 straight years ^ Focus on selling smartphones/tablets in a bundle with cloud-based and other solutions Actions to expand sales of smartphones/tablets to corporate users Remote control Network Devices Applications (services) Security services Groupware (cross-industry horizontal apps) Specialized app for industry A Specialized app for industry B Operation support ^^^ Total solution No. 1 ranking in FY2009-2010 customer satisfaction survey for 2 straight years* Aim to receive No. 1 customer satisfaction ranking for 3 straight years Responsiveness of sales contact Service content Service quality Cost Smartphones/tablet devices * Source: J.D. Power Asia Pacific 2009-2010 Japan Business Mobile Phone/PHS Service Customer Satisfaction Index StudySM. Study results was based on 3,222 responses from individuals responsible for supervising or deciding upon telephone services at 2,345 businesses with more than 100 employees. (Each respondent evaluated up to two mobile telephone/PHS providers). www.jdpower.co.jp |
^ Plan to continue investments for buildup of network facilities to accommodate growth of traffic and expansion of Xi service areas, etc. ^ In addition, due to emergency CAPEX required to restore facilities damaged by the Great East Japan Earthquake and to implement to new disaster preparedness measures, total annual CAPEX for FY2011 estimated to be \705.0 billion CAPEX Restoration of disaster-stricken areas (full-scale restoration measures): Approx. \10.0 billion Implementation of new disaster preparedness measures: Approx. \20.0 billion 668.5 Restoration & new disaster preparedness measures FY2011 (Forecast) 705.0 Impact of delayed capital spending due to disaster Capital Expenditures (Billions of yen) Approx. 10.0 Approx. 30.0 Expansion of Xi network Communication quality enhancement Adequate facility buildup to accommodate growth of traffic Further advance IP conversion of network Stepped up measures for "safety & security" FY2010 (Actual) |
^ Achieved \200.0 billion cost reduction target set forth in our medium-term vision 2 years ahead of plan ^ Continue company-wide cost-cutting efforts in FY2011(\40.0 billion) 90 60 110 90 40 FY2011 150 200 240 FY2010 FY2009 New areas for cost reduction Sales Network R&D Common After-sales support Progress of cost reduction*1 General expenses/ Integration of former regional subsidiaries ^ Integrated operations upon the consolidation of former regional subsidiaries ^ Promotion of best practices ^ Continual efficiency improvement of use of general expenses Network-related costs*2 ^ Continual efficiency improvement of use of CAPEX ^ Promote ALL-IP conversion ^ Construction of economical transmission network Cost reduction achieved by the end of the fiscal year compared to FY2007 Achieved \200.0 billion cost reduction target for FY2012 ahead of plan Cost Efficiency Improvement (Planned) (Actual) (Actual) (Billions of yen) *1: Amount of reduction is the projected cost savings to be achieved by the end of the fiscal year compared to FY2007. *2: Sum of depreciation and communication network charges 110 90 |
FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 ^^ 8083 8300 8342 8400 8500 9000 808.3 831.0 Over \900 billion 834.2 ^ FY2011 operating income forecast: \850.0 billion after factoring in expenses required for disaster recovery and new disaster preparedness measures ^ FY2012 operating income target of "over \900.0 billion" remains unchanged despite the impact of disaster 844.7 850.0 Income Target (billions of yen) (Actual) (Actual) (Actual) (Actual) (Planned) (Target) 20.0 Expenses for disaster recovery & new disaster preparedness measures |
99^^ 00^^ 01^^ 02^^ FY2003 FY2004 FY2005 FY2006 FY2007 FY2008 FY2009 FY2010 FY2011 ?^? 1500 2000 4000 4000 4800 4800 5200 5200 5600 Return to Shareholders Dividend per share (yen/share) Payout ratio: 46% (Forecast) (Planned)^^ ^ Dividend: To be increased by \400/share to \5,600/share (FY2011 (planned) ) ^ Share repurchases: To be conducted flexibly in view of prevailing circumstances ^ As we believe returning profits to shareholders is one of the most important issues in our corporate management, we will review the returns to shareholders with a positive view taking into account the progress of achievement of our Medium-Term Vision |
Names of companies, products, etc., contained in this document are trademarks or registered trademarks of their respective organizations |
Appendices Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved.^^^^ |
04/4-6(1Q) 7-9(2Q) 10-12(3Q) 05/1-3(4Q) 05/4-6(1Q) 7-9(2Q) 10-12(3Q) 06/1-3(4Q) 06/4-6(1Q) 7-9(2Q) 10-12(3Q) 07/1-3(4Q) 07/4-6(1Q) 7-9(2Q) 10-12(3Q) 08/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 09/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 10/1-3(4Q) 4-6(1Q) 7-9(2Q) 10-12(3Q) 11/1-3(4Q) MOU (left axis) 152 155 153 145 149 152 151 146 145 146 146 139 140 140 139 135 137 138 139 133 135 137 138 133 133 135 133 135 YOY changes in MOU (right axis) -6.2 -3.7 -4.4 -5.8 -2 -1.9 -1.3 0.7 -2.7 -3.9 -3.3 -4.8 -3.4 -4.1 -4.8 -2.9 -2.1 -1.4 0 -1.5 -1.5 -0.7 -0.7 0 -1.5 -1.5 -3.6 1.5 Cellular (Xi+FOMA+mova) MOU ^ FY2010 MOU: 134 minutes (Down 1.5% year-on-year) ^For an explanation on MOU, please see "Definition and Calculation Methods of MOU and ARPU" in this presentation. (%) (minutes) FY08 full-year MOU: 137 minutes (Down 0.7% year-on-year) FY09 full-year MOU: 136 minutes (Down 0.7% year-on-year) FY09 full-year MOU: 134 minutes (Down 1.5% year-on-year) |
Operating Revenues U.S. GAAP 2010/3 (Full year) 2011/3 (Full year) 2012/3 (Full year forecast) Cellular services revenues (voice, packet) 3499.5 3407.1 3368 Other revenues 277.5 339.7 369 Equipment sales revenues 507.5 477.4 493 (Billions of yen) (Billions of yen) ^ "International services revenues" are included in "Cellular services revenues (voice, packet)". 4,230.0 Down 1.4% 4,224.3 4,284.4 |
Operating Expenses U.S. GAAP 2010/3 (Full year) 2011/3 (Full year) 2011/3 (Full year forecast) (Incl.) Other non-personnel expenses 869.1 902.7 985.0 (Incl.) Revenue-linked expenses* 1,253.8 1,174.8 1,117.0 Non-personnel expenses 2122.9 2077.6 2102 Communication network charges 281.9 261.3 223 Loss on disposal of property, plant and equipment and intangible assets 47 44.3 54 Depreciation and amortization 701.1 693.1 687 Taxes and public duties 38.9 38.7 39 Personnel expenses 258.3 264.6 275 (Billions of yen) (Billions of yen) * Revenue-linked expenses: Cost of equipment sold + distributor commissions + loyalty program expenses 3,380.0 Down 2.0% 3,379.5 3,450.2 |
Capital Expenditures 2010/3 (Full year) 2011/3 (Full year) 2012/3 (Full year forecast) Mobile phone business (Other) 95.1 110.6 125 Mobile phone business (mova) 7.7 5.4 2 Mobile phone business (FOMA) 454 378.8 331 Mobile phone business (LTE) - 26 79 Other (information systems, etc.) 129.7 147.7 168 (Billions of yen) (Billions of yen) 705.0 Down 2.6% 668.5 686.5 |
^ 2010/3 (Full-year) (1) 2011/3 (Full-year) (2) Changes (1) ^ (2) 2012/3 (Full-year forecast) No. of Subscriptions (thousands)*1 No. of Subscriptions (thousands)*1 No. of Subscriptions (thousands)*1 No. of Subscriptions (thousands)*1 No. of Subscriptions (thousands)*1 56,082 58,010 +3.4% 59,960 mova mova mova mova 2,879 1,239 -57.0% 0 FOMA FOMA FOMA FOMA 53,203 56,746 +6.7% 58,930 Xi Xi Xi Xi - 26 - 1,030 i-mode i-mode i-mode i-mode 48,992 48,141 -1.7% 44,440 Cellular Phone sp-mode sp-mode sp-mode sp-mode - 2,095 - - Cellular Phone Communication Module Services Communication Module Services Communication Module Services Communication Module Services 1,603 1,968 +22.8% 2,410 Cellular Phone Market share (%) Market share (%) Market share (%) Market share (%) Market share (%) 50.0 48.5 -1.5 Points - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Total handsets sold Total handsets sold Total handsets sold 18,037 19,055 +5.6% - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) mova New New 10 7 -28.1% - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) mova Replacement Replacement 7 3 -56.1% - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) FOMA New New 4,499 5,086 +13.1% - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) FOMA Migration from mova Migration from mova 2,274 1,385 -39.1% - Cellular Phone Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) Handsets sold (thousands) (including handsets sold without involving sales by DOCOMO) FOMA Other*2 Other*2 11,247 12,547 +11.6% - Cellular Phone Churn rate (%) Churn rate (%) Churn rate (%) Churn rate (%) Churn rate (%) 0.46 0.47 +0.01 Points - Cellular Phone ARPU(Xi+FOMA+mova)(yen)*3 ARPU(Xi+FOMA+mova)(yen)*3 ARPU(Xi+FOMA+mova)(yen)*3 ARPU(Xi+FOMA+mova)(yen)*3 ARPU(Xi+FOMA+mova)(yen)*3 5,350 5,070 -5.2% 4,890 Cellular Phone MOU(Xi+FOMA+mova)(minutes)*3 MOU(Xi+FOMA+mova)(minutes)*3 MOU(Xi+FOMA+mova)(minutes)*3 MOU(Xi+FOMA+mova)(minutes)*3 MOU(Xi+FOMA+mova)(minutes)*3 136 134 -1.5% - *1 Communication Module Service subscriptions are included in the number of cellular phone subscriptions in order to align the calculation method of subscribers with that of other cellular phone carriers. (Market share, the number of handsets sold and churn rate are calculated inclusive of Communication Module Service subscriptions.) *2 Other includes purchases of additional handsets by existing FOMA subscribers. *3 For an explanation of MOU and ARPU, please see "Definition and Calculation Methods of MOU and ARPU" in this presentation. Operational Results and Forecasts |
US GAAP 2010/1-3 (4Q) (1) 2011/1-3 (4Q) (2) Changes (1) ^ (2) Operating Revenues (Billions of yen) Operating Revenues (Billions of yen) 1,042.0 1,015.1 -2.6% Cellular Services Revenues (Billions of yen) 836.7 808.3 -3.4% Operating Expenses (Billions of yen) Operating Expenses (Billions of yen) 910.4 928.9 +2.0% Operating Income (Billions of yen) Operating Income (Billions of yen) 131.6 86.2 -34.5% Income Before Income Taxes (Billions of yen) Income Before Income Taxes (Billions of yen) 134.5 86.7 -35.5% Net Income attributable to NTT DOCOMO, INC. (Billions of yen) Net Income attributable to NTT DOCOMO, INC. (Billions of yen) 75.4 46.5 -38.4% EBITDA Margin (%) * EBITDA Margin (%) * 32.0 29.3 -2.7 Points Adjusted Free Cash Flow (Billions of yen) * Adjusted Free Cash Flow (Billions of yen) * -238.8 195.7 -18.1% FY2010/4Q Financial Results ^Consolidated financial statements in this document are unaudited. ^Adjusted free cash flow excludes the effects of changes in investment for cash management purposes derived from purchases, redemption at maturity and disposals of financial instruments held for cash management purposes with original maturities of longer than three months. * For an explanation of the calculation processes for these numbers, please see the reconciliations to the most directly comparable financial measures calculated and presented in accordance with GAAP and the IR page of our website, www.nttdocomo.co.jp. |
Definition and Calculation Methods of MOU and ARPU ^ MOU (Minutes of Use): Average monthly communication time per subscription. ^ ARPU (Average monthly Revenue Per Unit): ^^Average monthly revenue per unit, or ARPU, is used to measure average monthly operating revenues attributable to designated services on a per ^^^ subscription basis. ARPU is calculated by dividing various revenue items included in operating revenues from our wireless services, such as basic monthly charges, voice communication charges and packet communication charges, from designated services which are incurred consistently each month, by the number of active subscriptions to the relevant services. Accordingly, the calculation of ARPU excludes revenues that are not representative of monthly average usage such as activation fees. We believe that our ARPU figures provide useful information to analyze the average usage per subscription and the impacts of changes in our billing arrangements. The revenue items included in the numerators of our ARPU figures are based on our U.S. GAAP results of operations. This definition applies to all ARPU figures hereinafter. ^ Aggregate ARPU (Xi+FOMA+mova): Voice ARPU (Xi+FOMA+mova) + Packet ARPU (Xi+FOMA+mova) ^^^ Voice ARPU (Xi+FOMA+mova): Voice ARPU (FOMA+mova) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (Xi+FOMA+mova) ^^^ Packet ARPU (Xi+FOMA+mova): Packet ARPU (Xi+FOMA+mova) Related Revenues (basic monthly charges, packet communication charges) / No. of active subscriptions (Xi+FOMA+mova) ^ Aggregate ARPU (FOMA): Voice ARPU (FOMA) + Packet ARPU (FOMA) ^^^ Voice ARPU (FOMA): Voice ARPU (FOMA) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (FOMA) ^^^ Packet ARPU (FOMA): Packet ARPU (FOMA) Related Revenues (basic monthly charges, packet communication charges) / No. of active subscriptions (FOMA)^ ^ Aggregate ARPU (mova): Voice ARPU (mova) + Packet ARPU (mova) ^^^ Voice ARPU (mova): Voice ARPU (mova) Related Revenues (basic monthly charges, voice communication charges) / No. of active subscriptions (mova) ^^^Packet ARPU (mova): Packet ARPU (mova) Related Revenues (basic monthly charges, packet communication charges) / No. of active subscriptions (mova) ^ Active Subscriptions Calculation Methods: ^^Sum of No. of active subscriptions for each month ((No. of subscriptions at the end of previous month + No. of subscriptions at the end of current month) / 2) during the relevant period Note: Subscriptions and revenues for communication module services and Phone Number Storage and Mail Address Storage services are not included in the ARPU and MOU calculations. |
Reconciliation of the Disclosed Non-GAAP Financial Measures to the Most Directly Comparable GAAP Financial Measures |
Names of companies, products, etc., contained in this document are the trademarks or registered trademarks of their respective organizations |
NTT DOCOMO, INC. Great East Japan Earthquake: Damage and Restoration Status Apr. 28, 2011 Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved. |
Forward-Looking Statements This presentation contains forward-looking statements such as forecasts of results of operations, management strategies, objectives and plans, forecasts of operational data such as the expected number of subscriptions, and the expected dividend payments. All forward-looking statements that are not historical facts are based on managements current plans, expectations, assumptions and estimates based on the information currently available. Some of the projected numbers in this presentation were derived using certain assumptions that are indispensable for making such projections in addition to historical facts. These forward-looking statements are subject to various known and unknown risks, uncertainties and other factors that could cause our actual results to differ materially from those contained in or suggested by any forward-looking statement. Potential risks and uncertainties include, without limitation, the following: (1) Changes in the business environment in the telecommunications industry, such as intensifying competition from other service providers, businesses or other technologies caused by Mobile Number Portability, new market entrants and other factors, or the expansion of the areas of competition could limit our acquisition of new subscriptions and retention of existing subscriptions, or may lead to diminishing ARPU or an increase in our costs and expenses. (2) Current and new services, usage patterns, and sales schemes introduced by our corporate group may not develop as planned, which could affect our financial condition and limit our growth. (3) The introduction or change of various laws or regulations or the application of such laws and regulations to our corporate group could restrict our business operations, which may adversely affect our financial condition and results of operations. (4) Limitations in the amount of frequency spectrum or facilities made available to us could negatively affect our ability to maintain and improve our service quality and level of customer satisfaction. (5) Other mobile service providers in the world may not adopt the technologies that are compatible with those used by our corporate groups mobile communications system on a continual basis, which could affect our ability to sufficiently offer international services. (6) Our domestic and international investments, alliances and collaborations may not produce the returns or provide the opportunities we expect. (7) As electronic payment capability and many other new features are built into our cellular phones/devices, and services of parties other than those belonging to our corporate group are provided through our cellular handsets/devices, potential problems resulting from malfunctions, defects or loss of handsets/devices, or imperfection of services provided by such other parties may arise, which could have an adverse effect on our financial condition and results of operations. (8) Social problems that could be caused by misuse of our products and services may adversely affect our credibility or corporate image. (9) Inadequate handling of confidential business information including personal information by our corporate group, contractors and others, may adversely affect our credibility or corporate image. (10) Owners of intellectual property rights that are essential for our business execution may not grant us the right to license or otherwise use such intellectual property rights on acceptable terms or at all, which may limit our ability to offer certain technologies, products and/or services, and we may also be held liable for damage compensation if we infringe the intellectual property rights of others. (11) Events and incidents caused by natural disasters, social infrastructure paralysis such as power shortages, proliferation of harmful substances, terror or other destructive acts, the malfunctioning of equipment or software bugs, deliberat e incidents induced by computer viruses, cyber attacks, hacking, unauthorized access and other problems could cause failure in our networks, distribution channels and/or other factors necessary for the provision of service, disrupting our ability to offer services to our subscribers, and may adversely affect our credibility and/or corporate image, or lead to a reduction of revenues and/or increase of costs. (12) Concerns about adverse health effects arising from wireless telecommunications may spread and consequently may adversely affect our financial condition and results of operations. (13) Our parent company, NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT), could exercise influence that may not be in the interests of our other shareholders. 1 |
NTT DOCOMO wishes to express its deepest sympathy to all those affected by the Great East Japan Earthquake. We are currently doing our utmost to bring about an earliest possible restoration of our communication facilities. With the cooperation of various parties concerned, services have been restored in nearly all areas through stopgap repair measures as of April 30, 2011. In the days ahead, we will continually devote our efforts toward full-scale restoration of the damaged facilities. We sincerely hope for an early recovery and extend our best wishes for the health and well being of all those affected by the earthquake. 2 |
Damage and Restoration Status #¡ Restoration Status of Service Areas As of Mar. 12 As of Apr. 26 Principal reasons for service disruption Direct damage from earthquake/tsunami (physical damage/ submersion, etc.) Transmission line disruption due to earthquake (optical fiber, etc.) Battery run-out due to long hours of power outage Service available 4,900 base station equipments Service interrupted Restored service areas to disrupted in Tohoku almost pre-earthquake levels 3 |
Restoration Progress & Outlook (Excluding areas within 30km radius of Fukushima Daiichi Nuclear Plant) #ESchedule for restoration: 248 stations by April 30, 2011; 59 stations by May 31, 2011; total 307 stations #EComplete restoration of 242 stations out of 248 stations planned to be restored by Apr. 30, 2011 (98%)#EComplete restoration of 289 stations out of total 307 stations to be restored (94%)#EAim to complete restoration of remaining 18 stations by May 31, 2011 307 Mountain areas, roads, tunnels, 12 12 etc. Restoration 59 6 methods (Scheduled 16 Difficult to access for completion due to road ,S,V damage, etc. by May 31) (Originally 47 scheduled for May) (Originally scheduled for May) Optical fiber/ stopgap optical fiber: 152 248 Completed 289 (Scheduled 280 Large zone from for completion mountain top, etc.: by Apr. 30) 67 Microwave transmission: 44 Satellite circuit: 26 As of Mar. 28 Apr. 26 Apr. 30 (planned) 4 |
Restoration Using Optical Fiber/Stopgap Optical Fiber Installed stopgap optical fiber Connected with existing optical fiber Installed temporary optical fiber aggregation node to replace damaged aggregation node Use of existing optical fiber : Stopgap optical fiber : existing optical fiber 5 |
Restoration Using Large Zone Scheme Actively apply large zone scheme* in high-elevation base stations * a method that covers areas normally covered by multiple stations with a single station Countermeasure 6 |
Restoration Using Microwave Transmission Disrupted optical fiber Countermeasure 7 |
Restoration Using Satellite Circuits Disrupted optical fiber, damage from tsunami Countermeasure 8 |
Restoration Status(Areas within 30km radius of Fukushima Daiichi Nuclear Plant) #ECompleted restoration of 51 stations out of total 68 stations located within 30km radius of Fukushima Daiichi Nuclear Plant (75%) 17 17 Restoration methods Optical fiber/ stopgap optical fiber: 23 68 Completed 51 51 Large zone from mountain top, etc: 28 As of Mar. 28 Apr. 26 Apr. 30 (planned) 9 |
Restoration Status (Areas near Fukushima Daiichi Nuclear Plant) #EInitiatives for restoring coverage in areas within 30km radius of Fukushima Daiichi Nuclear Plant NTT buildings Initiatives Date Outcome Base stations 30KM D @ On-site inspection of disrupted Mar. 31- Inspected 7 base stations Hara- base stations within 20-30km Apr. 1 (status of equipment, conditions @ machi radius of nearby areas) 20KM A Deployment of satellite mobile Restored coverage including base station vehicle to J-Village Apr. 1 indoors for the base camp of (Taruha-cho, Fukushima) nuclear plant task force in J-Village (approx. 500 responders) B Resetting of base station Apr. 6 Restored services of 2 base B transmission equipment (in stations 10KM Daiichi Katsurao-mura, Fukushima) Nuclear Plant C Installation of high- Apr. 13 Restored coverage in areas near Daini performance antenna for areas Fukushima Nuclear Plant and Nuclear close to Fukushima Daiichi along Route 6 Plant 10KM Tomioka Nuclear Plant (Iwaki, Fukushima) D Replacement of transmission Apr. 13 Restored service of 13 base lines for areas along Joban stations through optical fiber A ,iVillage Expressway (sections between connection Iwaki, Banjo-Tomioka and D E Haramachi) C Iwaki 10 |
Restoration of Areas (within 20km from Fukushima Daiichi Nuclear Plant) #EInstalled a high-performance antenna in a base station approx. 25km away from Fukushima Daiichi Nuclear Plant to restore coverage in areas close to the nuclear plant and along Route 6 #EReplaced transmission line to restore service Before (Apr. 6) After (Apr. 13) Fukushima Daiichi æê´ Nuclear Plant 20Km #1 Route 6 6##ü Fukushima Daiichi æê´ Nuclear Plant æñ´ Fukushima Daini Nuclear Plant æñ´ Fukushima Daini Nuclear Plant Approx. ñ25Km 25km ,iBbW J-Village ,iBbW J-Village Base stations restored by replacing transmission line#,#«\Aei Site installed with Areas restored by high-high-performance #ÝuÓ# performance antenna+ antenna transmission line replacement 30Km Map use approval: (c) Obunsha No. 53G014 11 |
Restoration of Areas (within 20km from Fukushima Daiichi Nuclear Plant) Coverage restoration at J-Village (Taruha-cho) Base station restoration by replacement of transmission line (Deployed satellite mobile base station vehicle on Apr. 1) (Exchange office in Tomioka-city: Replaced on Apr. 13) Coverage restoration by using high-performance antenna (Base station site in Iwaki-city: Installed on Apr. 13) 12 |
DOCOMO Group Organization for Restoration #EMobilized a total of some 4,000 people, mainly from the Tohoku Regional Office with help from DOCOMO headquarters, other Regional Offices, other group companies and partner companies, to make an all-out effort to restore communication services. #EEmployed stopgap repair measures deploying mobile base station vehicles and satellite circuits, and provided evacuation shelters with satellite phones and other mobile handsets and devices to secure communication in areas where service was disrupted. Extensive resource mobilization Human resources mobilized for restoration (Principal support activities) No. of personnel #EDeployment of satellite mobile base station vehicles #EDeployment of mobile power supply vehicles Disaster restoration 4,000#EProvision of satellite mobile phones Support for affected areas 2,300 Wide-area support 1,000 DOCOMO Regional Offices Logistics support 1,700 DOCOMO Group companies Disaster-stricken areas Disaster Countermeasures 200 Office Equipment mobilized for restoration No. of locations No. of units (total) Satellite mobile base station vehicle 10 30 Partner companies Mobile base station vehicle 21 31 Mobile power supply vehicle 30 64 13 |
Restoration Area Maps (in Japanese only) #EIndicating areas where service is available or disrupted, and the restoration schedule of disrupted areas #EDisplaying information such as locations where free mobile phone/satellite phone and battery recharging services are provided, docomo Shop opening hours, etc. #ECommenced on Mar. 20, 2011 after being urgently developed, and updated on a daily basis Map image Cumulative accesses: Possible to perform Approx. 200,000 accesses in first 10 search by address, days of operation keywords Customer comments Flexible size levels #EIt is very useful that I can through zoom in/out see the restoration status of service areas that changes everyday#EVery convenient, because I Restoration schedule can check the availability of services in areas I visit for Areas to be restored by next day relief activities! Areas to be restored by mid-April #EIt was very significant that Areas near Rikuzen-Takata, Iwate DOCOMO played a leading Areas to be restored by late-April role in active disclosure of (As of Mar. 29) Areas to be restored in May or restoration status beyond 14 |
Support to Evacuation Shelters, etc. #¡ Rental of free mobile phones, etc. #EFree-of-charge rental of mobile phones and free battery recharging stations to secure communication in disaster-stricken areas # Free rental of satellite mobile phones: 900 units # Free rental of mobile phones: 2,100 units Portable satellite phone 01 # Internet access stations with tablets: #Free battery recharging stations: 410 locations 670 units AC adaptors: 6,500 units Solar chargers: 3,150 units Multi-chargers: 130 units 15 |
Support to Various Organizations/Companies #¡ Cooperation/support to various institutions Provided Planned (13 projects) # Provided tablet devices, data cards, etc., as a means GALAXY Tab 420 units* 320 units of communication to assist various institutions Data card, Wi-Fi router 210 units engaged in relief/restoration activities in disaster- 1,000units stricken areas Mobile Phone 18 units* #[ # Principal support activities * Included in the no. of rental phones on P. 14 Support offered to: Overview Support from DOCOMO Evacuation Shelter Surveillance Local government officials and nurses utilize the Tab to record GALAXY Tab: 300 units System (Support for research/medical information regarding the occurrence of infectious disease at Basic monthly charge, institutions) evacuation shelters. The recorded information contributes to a communication charge: Free #yPeriod #zFrom Mar. 31, 2011 more efficient medical system and distribution of medicines. (Mar. 31 Jun. 30, 2011) National Research Institute for Earth Disaster Risk Information Platform developed by NIED Data cards: 100 units Science and Disaster Prevention provides map data and related information to isolated Basic monthly charge, (NIED) municipalities. Data cards from DOCOMO provide a means of communication charge: Free#yPeriod#zFrom Mar. 23, 2011 communication. (Mar. 23 Jun. 30, 2011) DOCOMO has been assisting information sharing between Mobile Wi-Fi routers: 60 units Elementary/junior high schools in Iwate prefectural authorities and 60 elementary/ junior schools in Basic monthly charge, Prefecture Iwate where network environment was destroyed. Mobile Wi-Fi communication charge: Free#yPeriod#zFrom Apr. 25, 2011 routers were provided as a means of data communications. (Apr. 25 Jul. 31, 2011) Devices from DOCOMO provide means for communication GALAXY Tab : 42 units Japan Primary Care Association between evacuation shelters and doctors who are able to Data cards: 3 units#yPeriod#zFrom Apr. 12 , 2011 practice in the disaster-affected areas or doctors volunteering Basic monthly charge, in remote rural areas. communication charge; Free (Apr. 12 Jul. 31, 2011) Data cards: 30 units Because the local chambers of commerce in Iwate, Miyagi and The Japan Chamber of Commerce and Mobile phones: 10 units Fukushima prefectures were affected by the disaster, Industry (JCCI) Basic monthly charge, members of JCCI are working to assist in the restoration of #yPeriod#zFrom Apr. 11, 2011 communication charge: Free small & medium sized enterprises. DOCOMO devices provide (Apr. 11 Mid-July, 2011) them a means for communication. Provision of data monitored by DOCOMOs environmental Provision of environment sensor Japan Meteorological Agency (JMA) sensor network to assist the JMAs observation activities due network observation data #yPeriod#zFrom Mar. 23, 2011 to disruption of some AMeDAS observation points (temperature, rainfall, wind) 16 |
Payment-Related Support Measures Items Content Extension of payment March bills (For use in Feb. 2011) Payment deadline deadline April bills (For use in March 2011) #Ë extended to May bills (For use in April 2011) Jun. 30, 2011 Refund of charges Refund of basic monthly fee, optional service charges and flat-rate packet charges, for the periods when the service was unavailable due to failure of DOCOMO facilities or mobile phones damaged by water exposure Waiver of cancellation Waiver of cancellation fees for customers who request charges cancellations on subscriptions due to disruption of service Free data restoring service Waiver of data restoring service fee (regularly ¥5,250) for damaged by water exposure Waiver of commission Waiver of commission for reissuing FOMA cards and phone number storage Special discount for Special discount of up to ¥10,500 to be provided for purchase of a purchase of mobile phone new mobile phone (some models can be purchased virtually for ¥0) Reduced mobile phone 50% discount of repair charges of damaged phones repair charges 17 |
Launch of Charity Drive Website #ECollected donations totaling approx. ¥944 million (As of Apr. 26, 2011) Donations collected (As of Apr. 26, 2011) Donations No. of cases Amount By sale of charity content 64,048 ¥ 12,449,410 Through the DOCOMO mobile remittance service 190,534 ¥558,657,877 Of DOCOMO Points 181,663 ¥370,417,700 By DCMX (credit card) (To be confirmed after payment is made) Of DCMX points (As of Apr. 26, 2011) 305 ¥ 541,200 By sale of charity apps on docomo market (i-mode) 7,168 ¥ 1,915,450 TOTAL 443,718 ¥944,031,637 18 |
Support by DOCOMO Group Companies 1. Support offered by DOCOMO Group companies Company name Content Donations, etc. #EEstablished disaster-relief fund and collected donations by calling for cooperation from overseas partners, etc. ¥150 million#EDelivery of own products (low-resilience mattresses, Oak Lawn Marketing, Inc. blankets) and other relief supplies (baby formula, diapers, medical and sanitary products) directly to evacuation shelters#ESupport of sales of local specialty products through OLMs order receipt/payment/delivery system Approx. D2 COMMUNICATIONS INC #EDonation ¥10.40 million net mobile AG #ECollection of donation using SMS (in progress) (Germany) #EJoint fund-raising with other companies DOCOMO PACIFIC, INC Approx. US$ 50,000 #EDonation collection using SMS and charity auctions (Guam/Saipan) #EDonated 15% of revenues from sales of prepaid handsets/SIM cards, etc. NTT DOCOMO USA, INC. #EPartial waiver of international call charges to Japan, and #\ (USA) waiver of international roaming charges during stay in Japan #EFree provision of information site containing detailed weather Weather Service, Inc. #\ information of disaster-stricken areas 2. Cooperation from manufacturers Samsung Japan Corporation #EProvision of GALAXY Tab for free 2,400 units 19 |
Support to docomo Shops #ERelief money totaling ¥38.00 million for disaster-stricken docomo Shop operators #EJoint call for cooperation in financial aid to all docomo Shop operators in Japan by primary 10 distributors and DOCOMO. Financial aid from DOCOMO matched the total sum collected from nationwide shop operators#EAssistance in rebuilding shops and on financing expenses for products, etc. #EZero-interest loans upon the request from shop operators docomo Shop (Ishinomaki-Higashi, Miyagi) Remains of docomo Shop (Rikuzen-Takata, Iwate) docomo Shop (Ishinomaki-Higashi, Miyagi: Interior) 20 |
Full-Scale Restoration Plan #EFull-scale restoration will be carried out to replace stop-gap/temporary repair measures to recover network area quality to pre-earthquake levels by Sept. 30, 2011 Full-scale restoration works for regions that suffered enormous devastation (e.g., entire town destroyed by tsunami, etc.) will be carried out in coordination with each regions revival Full-scale restoration Submerged/ Newly physically constructed damaged base stations stations : 97 No. of base stations to be restored: 194 Stations with Repaired Recovery of network area damage to facilities quality to pre-earthquake facilities: 97 levels by Sept. 30, 2011 Transmission (Note) Damaged Repaired Areas within the exclusion zones line sections: transmission near Fukushima Nuclear Plant will be facilities 140 lines restored taking into consideration regulations and other conditions 21 |
Great East Japan Earthquake-Related Restoration/Support Expenses Estimated impact Overview CAPEX Profit/ Loss Stop gap/ Temporary facility construction temporary #| ¥5.5 billion subcontract, etc. repairs Removal of submerged/ Removal of physically damaged facilities, #| ¥4.5 billion damaged facilities etc. Financial support for handset Customer support #| ¥4.0 billion repairs/purchases, etc. Installment of new base Full-scale stations, ¥10.0 billion ¥2.0 billion recovery transmission lines, etc. TOTAL ¥10.0 billion ¥16.0 billion (Donation is not included) 22 |
NTT DOCOMO, INC. New Disaster Preparedness Measures Apr. 28, 2011 Copyright (C) 2011 NTT DOCOMO, INC. All rights reserved. |
Forward-Looking Statements This presentation contains forward-looking statements such as forecasts of results of operations, management strategies, objectives and plans, forecasts of operational data such as the expected number of subscriptions, and the expected dividend payments. All forward-looking statements that are not historical facts are based on managements current plans, expectations, assumptions and estimates based on the information currently available. Some of the projected numbers in this presentation were derived using certain assumptions that are indispensable for making such projections in addition to historical facts. These forward-looking statements are subject to various known and unknown risks, uncertainties and other factors that could cause our actual results to differ materially from those contained in or suggested by any forward-looking statement. Potential risks and uncertainties include, without limitation, the following: (1) Changes in the business environment in the telecommunications industry, such as intensifying competition from other service providers, businesses or other technologies caused by Mobile Number Portability, new market entrants and other factors, or the expansion of the areas of competition could limit our acquisition of new subscriptions and retention of existing subscriptions, or may lead to diminishing ARPU or an increase in our costs and expenses. (2) Current and new services, usage patterns, and sales schemes introduced by our corporate group may not develop as planned, which could affect our financial condition and limit our growth. (3) The introduction or change of various laws or regulations or the application of such laws and regulations to our corporate group could restrict our business operations, which may adversely affect our financial condition and results of operations. (4) Limitations in the amount of frequency spectrum or facilities made available to us could negatively affect our ability to maintain and improve our service quality and level of customer satisfaction. (5) Other mobile service providers in the world may not adopt the technologies that are compatible with those used by our corporate groups mobile communications system on a continual basis, which could affect our ability to sufficiently offer international services. (6) Our domestic and international investments, alliances and collaborations may not produce the returns or provide the opportunities we expect. (7) As electronic payment capability and many other new features are built into our cellular phones/devices, and services of parties other than those belonging to our corporate group are provided through our cellular handsets/devices, potential problems resulting from malfunctions, defects or loss of handsets/devices, or imperfection of services provided by such other parties may arise, which could have an adverse effect on our financial condition and results of operations. (8) Social problems that could be caused by misuse of our products and services may adversely affect our credibility or corporate image. (9) Inadequate handling of confidential business information including personal information by our corporate group, contractors and others, may adversely affect our credibility or corporate image. (10) Owners of intellectual property rights that are essential for our business execution may not grant us the right to license or otherwise use such intellectual property rights on acceptable terms or at all, which may limit our ability to offer certain technologies, products and/or services, and we may also be held liable for damage compensation if we infringe the intellectual property rights of others. (11) Events and incidents caused by natural disasters, social infrastructure paralysis such as power shortages, proliferation of harmful substances, terror or other destructive acts, the malfunctioning of equipment or software bugs, deliberat e incidents induced by computer viruses, cyber attacks, hacking, unauthorized access and other problems could cause failure in our networks, distribution channels and/or other factors necessary for the provision of service, disrupting our ability to offer services to our subscribers, and may adversely affect our credibility and/or corporate image, or lead to a reduction of revenues and/or increase of costs. (12) Concerns about adverse health effects arising from wireless telecommunications may spread and consequently may adversely affect our financial condition and results of operations. (13) Our parent company, NIPPON TELEGRAPH AND TELEPHONE CORPORATION (NTT), could exercise influence that may not be in the interests of our other shareholders. 1 |
New Disaster Preparedness Measures: Basic Approach (1) Deploy base stations using large-zone scheme separately from ordinary base stations in densely populated cities across Japan (approx. 100 locations) to efficiently secure communications broadly over densely populated areas in #ESecuring communication in the event of a wide-area disaster or power outage key areas #Ë Cover approx. 35% of populated areas (2) Promote use of uninterruptible power supply systems and (e.g., densely populated areas, ensure 24-hour autonomous power supply by extending administrative centers, etc.) battery hours in base stations (approx. 1,900 stations) to secure communication in prefectural/municipal government offices and other important institutions for at least 24 hours Cover approx. 65% of populated areas and approx. 50% of designated disaster-based hospitals (3) Secure communication by swift provision of satellite mobile phones (3,000 units: planned)#ESwift response to (4) Quick construction of service areas using satellite system#EIncrease no. of satellite-entrance base stations disaster-stricken areas (car-mount type: double from current level to 19 units, portable type: 24 new units) (5) Flexible area construction using entrance microwave system#EDeployment of emergency microwave facilities (100 sections) (6) Development of voice message service using disaster-resilient packet communications technology#EFurther improvement of (7) Enrichment of Restoration Area Maps (8) Support of voice guidance in Disaster Message Board customer convenience service for improved ease of use (9) Further utilization of Area Mail (10) Further utilization of ICT through convergence with SNS, etc. 2 |
New Disaster Preparedness Measures: Breakdown Estimated impact Overview CAPEX Expenses (1) Construction of base stations using large-zone Securing ¥3.0 billion scheme communication in key areas (2) Uninterruptible power supply, 24-hour battery supply ¥14.0 billion (3) Increase of satellite mobile phones ¥1.0 billion Swift response to disaster- (4) Increase of satellite entrance circuits ¥1.0 billion stricken areas (5) Deployment of emergency microwave entrance ¥1.0 billion facilities ¥3.0 billion (6) Provision of disaster voice message service (7) Improvement of Restoration Area Maps Improved (8) Support of voice guidance in Disaster Message Board service ¥0.5 billion convenience (9) Further utilization of Area Mail (10) Further utilization of ICT through convergence with SNS, etc. TOTAL ¥20.5 billion ¥3.0 billion 3 |
Construction of Large-Zone Base Stations #ENewly construct base stations using large-zone scheme separately from ordinary base stations to efficiently secure communications broadly over densely populated areas in the event of a wide-area disaster or power outage Deployment in a total of approx. 100 locations across Japan Approx. 2 locations per prefecture except for Tokyo (5 locations) and Osaka (4 locations) Use of large-zone scheme covering 7km radius with 360-degree antenna directivity #Ë Cover approx. 35% of populated areas Utilization of disaster-resilient buildings or towers Secure high reliability (Use of uninterruptable power supply systems, redundant transmission lines) io n s smis ran st les Outage ire W Outage io n iss nsm tra line ire W GW Wireline transmission Engine Circuit disruption Populated areas Physical Outage damage 4 |
Uninterruptible Power Supply/24-hour Battery Supply #EPromote use of uninterruptible power supply systems and ensure 24-hour Prefectural autonomous power supply by extending battery hours in base stations government 61 (approx. 1,900 stations) to secure communication in prefectural/municipal offices, etc. government offices and other important institutions for at least 24 hours*1 Municipal #Ë Cover approx. 65% of populated areas and government 1,917 approx. 50% of designated disaster-base hospitals*2 offices Base stations in buildings owned by DOCOMO, etc: Engine-driven uninterruptible power supply *1: Set at 24 hours taking into account Tower base stations: Extend battery hours to 24 hours the time required to stabilize traffic congestion after occurrence of Great East Japan Earthquake In situations where support of 24-hour battery supply is difficult _____ ,e.g., *2: Designated disaster-base hospitals: base stations located in private buildings (approx. 80 stations), battery 606 hospitals designated by the capacity will be reinforced to the extent possible Ministry of Health, Labour and Welfare (As of Apr. 25, 2011) Engine-driven uninterruptible power supply 24-hour battery supply (Approx. 800 stations) (Approx. 1,100 stations) Prefectural/ Prefectural/ municipal municipal Battery government government offices, etc. offices, etc. Engine # Breakdown #Breakdown Base stations to be covered 24-hour Base stations to be covered (Approx. 950) Uninterruptible PS (Approx. 400) battery base stations 24-hour 10-hour 3-hour 10-hour battery 3-hour battery supply (Approx. 400) battery battery battery (Approx. 530) (Approx. 420) (Approx. 90) (Approx. 90) (Approx. 220) (Approx. 150) 5 |
Swift provision of Satellite Mobile Phones to Evacuation Shelters #EPromptly provide each evacuation shelter, etc., with 5-10 sets* of satellite mobile phones after occurrence of a disaster, to secure communication without delay in areas where regular mobile phone service is disrupted Plan to secure 3,000 units of satellite mobile phones in preparation for a large-scale disaster * 1 set comprises a satellite mobile phone, battery, DC charger (for battery recharging using cigarette lighters in cars) and operation manual Evacuation shelter Evacuation shelter #E#E#E#E#E 5-10 sets Evacuation shelter 6 |
Early Restoration of Disaster-Stricken Areas #EEffectively utilize satellite/microwave circuits that offer superior immediacy and mobility to ensure early restoration of disaster-stricken areas - Increase no. of satellite-entrance mobile base stations installed (Car-mount type: double from current level to 19 units, Portable type: 24 new units) Deploy emergency microwave entrance facilities (100 sections) Utilization/expansion of satellite entrance circuits Utilization of microwave entrance circuits Microwave (wireless) Car-mount entrance mobile base station To be deployed in case of emergency Area construction using mobile base station Portable mobile base station 7 |
Improved Convenience (1) (6) Development of disaster voice message service (planned for launch within FY2011) #EDevelop a service that carries voice message to the destination by efficiently transmitting voice files over the packet network via a server, because voice calls are difficult to get through with circuit-switched networks in the event of a disaster due to congestion caused by massive outbound calls#EPlan to start service within FY2011 for calls between docomo Smartphones* * Types of devices supporting this service are planned to be expanded progressively Service image Cannot connect your call right now. Please leave a message Im safe, staying in evacuation shelter Outbound call Circuit-switched XX! restriction Calling network party Voice call Heres a message for you. Im safe, staying in evacuation shelter Packet network Called XX! party Incoming call Server Send voice file Send voice file Store voice file Receive voice file Convert voice message into a file ==> Send automatically 8 |
Improved Convenience (2) (7) Improvement of Restoration Area Maps #EActivate Restoration Area Map of affected areas immediately after occurrence of a large-scale disaster#EStudy ways to improve readability (ease of reading icons, diversification of information provided)#EClearly indicate special areas constructed in response to disaster (e.g., information pertaining to base stations constructed using large-zone scheme, etc) (8) Development of a voice guidance application for Disaster Message Board service (Planned for launch in summer 2011) #EActivation of Disaster Message Board voice guidance application using voice recognition#EImprove ease of use through the support of voice guidance and icon touch on handset screens, to make it easier for users to use safety information registration/confirmation function of message board (9) Further utilization of Area Mail #EProvide enhanced safety/security features and convenience through the collaboration with local governments #EIncrease usage opportunities and improve flexibility of operation by more meticulously controlling the areas of mail distribution (10) Further utilization of ICT through convergence with SNS, etc. #EUtilization of various means for prompt information dispatching linked with social networking services (SNS), in addition to information dispatch through home page#EStudy introduction of search capabilities that enable timely, one-stop access to necessary information from a wide variety of information sources including SNS, etc. 9 |