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UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
 
 
 
 
Form 10-K
 
     
(Mark One)    
þ
  ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
    For the Fiscal Year Ended April 30, 2009
OR
o
  TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
 
Commission file number: 001-33923
 
ArcSight, Inc.
(Exact name of registrant as specified in its charter)
 
     
Delaware   52-2241535
 
(State or Other Jurisdiction of
Incorporation or Organization)
  (I.R.S. Employer
Identification No.)
 
5 Results Way
Cupertino, California 95014
(Address of Principal Executive Offices, including Zip Code)
 
(408) 864-2600
(Registrant’s Telephone Number, including Area Code)
Securities registered pursuant to Section 12(b) of the Act:
 
     
Title of Each Class
 
Name of Each Exchange on Which Registered
 
Common Stock, par value $0.00001 per share   NASDAQ Global Market
 
Securities registered pursuant to Section 12(g) of the Act:
None
(Title of Class)
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes o     No þ
 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes o     No þ
 
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes þ     No o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes o     No o
 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  þ
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. (Check one):
 
             
Large accelerated filer o
  Accelerated filer þ   Non-accelerated filer o   Smaller reporting company o
        (Do not check if a smaller reporting company)    
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o     No þ
 
The aggregate market value of voting stock held by non-affiliates of the registrant was $161,486,459 based upon the closing price on The NASDAQ Global Market on the last business day of the registrant’s most recently completed second fiscal quarter (October 31, 2008).
 
The number of outstanding shares of the registrant’s common stock as of July 1, 2009 was 33,142,506.
 
DOCUMENTS INCORPORATED BY REFERENCE
 
Portions of the definitive proxy statement for registrant’s 2009 Annual Meeting of Stockholders to be held on September 24, 2009 and to be filed pursuant to Regulation 14A within 120 days after registrant’s fiscal year ended April 30, 2009 are incorporated by reference into Part III of this Annual Report on Form 10-K.
 


 

(ARCSIGHT LOGO)
 
FISCAL 2009 ANNUAL REPORT ON FORM 10-K
 
TABLE OF CONTENTS
 
                 
        Page
 
      Business     3  
      Risk Factors     12  
      Unresolved Staff Comments     29  
      Properties     29  
      Legal Proceedings     29  
      Submission of Matters to a Vote of Security Holders     29  
 
      Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities     30  
      Selected Financial Data     33  
      Management’s Discussion and Analysis of Financial Condition and Results of Operations     35  
      Quantitative and Qualitative Disclosures About Market Risk     58  
      Financial Statements and Supplementary Data     59  
      Changes in and Disagreements with Accountants on Accounting and Financial Disclosure     96  
      Controls and Procedures     96  
      Other Information     98  
 
      Directors, Executive Officers and Corporate Governance     98  
      Executive Compensation     98  
      Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters     98  
      Certain Relationships and Related Transactions, and Director Independence     98  
      Principal Accounting Fees and Services     98  
 
      Exhibits and Financial Statement Schedules     99  
            100  
 EX-10.16
 EX-21.1
 EX-23.1
 EX-31.01
 EX-31.02
 EX-32.01
 EX-32.02


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Forward Looking Statements
 
The information in this Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. Such statements are based upon current expectations that involve risks and uncertainties. Any statements contained herein that are not statements of historical facts may be deemed to be forward-looking statements. For example, words such as “may,” “will,” “should,” “estimates,” “predicts,” “potential,” “continue,” “strategy,” “believes,” “anticipates,” “plans,” “expects,” “intends” and similar expressions are intended to identify forward-looking statements. Our actual results and the timing of certain events may differ significantly from the results discussed in the forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed elsewhere in this Annual Report on Form 10-K in the section titled “Risk Factors” and the risks discussed in our other filings with the Securities and Exchange Commission, or the SEC. We undertake no obligation to publicly release any revisions to the forward-looking statements after the date of this Annual Report on Form 10-K.
 
PART I
 
Item 1.   Business
 
Overview
 
We are a leading provider of compliance and security management solutions that protect enterprises and government agencies. Our products help customers comply with corporate and regulatory policy, safeguard their assets and processes and control risk. Our platform collects and correlates user activity and event data across the enterprise so that businesses can rapidly identify, prioritize and respond to compliance violations, policy breaches, cybersecurity attacks and insider threats.
 
Our security information and event management, or SIEM, platform delivers a centralized, real-time view of disparate digital alarms, alerts and status and activity messages, which we refer to as events, across geographically dispersed and heterogeneous business and technology infrastructures. Our products collect and correlate massive numbers of events from thousands of security point solutions, network and computing devices and applications, enabling intelligent identification, prioritization and response to compliance and corporate policy violations, and external and insider threats. We also provide complementary software that delivers pre-packaged analytics and reports tailored to specific compliance and security initiatives, as well as appliances that streamline event log collection, storage, analysis and reporting.
 
We have designed our platform to support the increasingly complex business and technology infrastructure of our customers. Our platform ships with over 275 pre-built software connectors for products from more than 80 vendors. It also integrates easily with products for which we do not provide pre-built connectors and with proprietary enterprise applications to ensure that event logs from these products are seamlessly integrated into our platform for intelligent correlation and analysis. As of April 30, 2009, we have sold our products to more than 725 customers across a number of industries and government agencies in the United States and internationally, including companies in the Fortune Top 5 of the aerospace and defense, energy and utilities, financial services, food production and services, healthcare, high technology, insurance, media and entertainment, retail and telecommunications industries, and more than 20 major U.S. government agencies.
 
No customer accounted for more than 10% of our revenues in fiscal 2009, 2008 or 2007. Our top ten customers accounted for 23%, 26% and 31% of our product revenues during fiscal 2009, 2008 and 2007, respectively. See Note 10 of the notes to our Consolidated Financial Statements for a discussion of total revenues by geographical region for fiscal 2009, 2008 and 2007.


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Our Strategy
 
Our objective is to be the leading provider of compliance and security management solutions that protect enterprises and government agencies. To achieve this goal, we plan to:
 
  •  grow our customer base by further penetrating the Global 2000, expanding into new geographies and reaching into the mid-market;
 
  •  further penetrate our existing customers by expanding their use of our platform across the enterprise and extending their use of our products to new use cases;
 
  •  extend and broaden our partner network and improve the effectiveness of our channel partners;
 
  •  extend our expertise in compliance and security best practices and launch new and innovative applications that open up additional markets or address specific compliance and security needs and use cases; and
 
  •  extend our value proposition to additional event sources and business use cases beyond traditional compliance and IT security.
 
Our Solutions and Products
 
The primary components of our SIEM platform are our ESM products, which collect streaming data from the devices and applications in an organization’s architecture, which we refer to as event sources, translate the streaming data into a common format, and then process the data with our correlation engine in which complex algorithms determine if events taking place conform to normal patterns of behavior, established security policies and compliance regulations. A single device or application can generate thousands of events in a single day, most of which are low priority and typically provide information about a narrow aspect of the infrastructure or only a portion of the threat or compliance risk involved. Our ESM products identify and prioritize high-risk activity and present a consolidated view of threats to, and compliance risks and other events in, the business and technology infrastructure in rich, graphical displays. In addition, through our ArcSight Logger appliances, we enable efficient and scalable collection, storage, analysis and reporting of terabytes of enterprise log data for compliance requirements or forensic analysis. Our customers enhance the value of other compliance and security products in their business and technology infrastructure by integrating them with our platform. Key benefits of our solutions include:
 
  •  Enterprise-Class Technology and Architecture.  We design our solutions to serve the needs of the largest organizations, which typically have highly complex, geographically dispersed and heterogeneous business and technology infrastructures. We deliver enterprise-class solutions by providing interoperability, flexibility, scalability and efficient archiving.
 
  •  Intelligent Correlation.  Our correlation engine intelligently distills millions of events occurring daily into information that allows customers to identify, analyze, prioritize and respond to specific threats, compliance violations and other events of interest.
 
  •  Cost-Effective Storage.  Our log management suite provides easy, scalable, cost-effective storage and enables customers to demonstrate the integrity and availability of log data both in transit and at rest, facilitating automated compliance reporting and reducing the cost of audits.
 
  •  Reporting and Visualization.  We present threat, compliance risk and other event information through a rich and intuitive graphical user interface, through which customers can view risk across their organization in a variety of ways, address internal and external compliance requirements and communicate the value and effectiveness of the organization’s security operations.
 
Customers can enhance these key benefits through deployment of one of our solution packages, which are combinations of leading compliance and security management products that focus on security or particular compliance needs, ranging from Sarbanes-Oxley (SOX) to Federal Information Security Management Act (FISMA) to Payment Card Industry (PCI). For example, our recently launched solution package for North American Electric Reliability Corporation (NERC) Critical Infrastructure Protection, or CIP, includes ArcSight ESM, ArcSight Logger, ArcSight Connectors, ArcSight TRM (Threat Response Manager), ArcSight IdentityView and ArcSight Compliance Insight Package for NERC CIP standards 002-009. These components allow a variety


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of deployments for compliance with NERC CIP standards 002-009. Our family of leading compliance and security management products include:
 
ArcSight ESM.  ArcSight ESM, our flagship product, is designed specifically to address the compliance, security and business risk concerns of large, geographically-distributed organizations with complex, heterogeneous IT environments. ArcSight ESM serves as a centralized system for understanding and managing risks across an organization’s entire business and technology infrastructure. In conjunction with our ArcSight Connectors and ArcSight Compliance Insight Packages, the key elements within ArcSight ESM include:
 
  •  ArcSight Manager.  ArcSight Manager is server-based software that manages event aggregation and storage, controls the various elements of our platform and provides the engine for high-speed real-time correlation and incident response workflow. In 2008, we made an appliance version of ArcSight Manager available to facilitate procurement and provide turnkey deployment to address the needs of some mid-market customers. ArcSight Manager comes with standard rules that address common compliance and security issues and business risks. It also provides an intuitive system that enables customers to write customized rules that apply an organization’s compliance and security policies into the real-time analytics of the correlation engine as well as seamless integration with rules generated by our ArcSight Pattern Discovery product. ArcSight Manager enables real-time collaboration and case management among security analysts, to track risk-prioritized response and remediation. In addition, it provides case resolution metrics to demonstrate compliance and security process and control effectiveness. Our case management system also can integrate with third-party trouble ticketing systems, such as BMC Software. Our architecture was designed to allow customers to scale from a single centralized deployment to a distributed, global deployment by deploying additional Managers that work in concert.
 
  •  ArcSight Console, ArcSight Web and ArcSight Viewer.  ArcSight Console is the primary user interface to interact with and control ArcSight ESM. Through its intuitive interface, the Console provides administrators, analysts and operators with graphical data summaries and an intuitive interface to perform tasks ranging from real-time monitoring and analysis to incident investigation and response to system administration and authoring of new content. The Console is highly configurable to reflect individual customer environments and can display threat and risk information in a wide variety of formats including by geography, by division or line of business, by type of threat, and by compliance or policy initiative. With ArcSight Console, customers can run a wide variety of reports to answer internal and external compliance audits and communicate the value and effectiveness of the organization’s security operations. We also provide an authoring system that customers can use to create new reports to meet their specific business needs. ArcSight ESM contains hundreds of standard report templates that immediately address common compliance, security and business risk reporting requirements. To facilitate remote access for IT administrators as well as provide a portal for line-of-business viewing of status summaries and scheduled reports, our ArcSight Web product provides browser-based access to all Console functions and content, except administration and authoring, and our ArcSight Viewer product provides browser-based read-only access to all Console content.
 
ArcSight Logger.  ArcSight Logger, a suite of appliances available in a variety of feature sets and capacities, enables organizations to collect and store event data in support of compliance and security requirements. Our ArcSight Logger appliances provide customers with an easily searchable log data repository, together with reporting capabilities, that can be leveraged across networking, security and IT operations teams. As with ArcSight ESM, ArcSight Logger provides administrators, analysts and operators with graphical data summaries and an intuitive interface to perform search, reporting and management tasks. Access controls and intelligent search technology enable customers to interact with historical raw event data for insight into specific events. ArcSight Logger currently captures raw logs at sustained rates of up to 100,000 events per second per appliance and provides approximately 10:1 compression capability of event data, storing 30 terabytes or more of data per appliance. Multiple ArcSight Logger appliances can be deployed to linearly scale both storage and performance. Large organizations with multiple administrative domains or managed security service providers can choose to deploy multiple ArcSight Logger appliances in a hierarchical or peer-to-peer manner to extend capacity and performance as needed. Because multiple ArcSight Logger


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appliances operate as an array, a comprehensive view into enterprise-wide log data remains available. ArcSight Logger can flexibly and selectively forward security events to ArcSight ESM for real-time, cross-device correlation, visualization and threat detection. In turn, ArcSight ESM can send correlated alerts back to ArcSight Logger for archival and subsequent retrieval. As with our ESM products, our ArcSight Logger products are deployed in conjunction with our ArcSight Connectors and are also the basis for their own add-on Compliance Insight Packages.
 
ArcSight Express.  ArcSight Express is a pre-packaged set of appliances, and designed to serve as a “security expert in a box” for mid-sized organizations without the resources or in-house compliance and security expertise needed to deploy a large enterprise-scale system and to build custom threat detection rules, dashboards and reports. Our ArcSight Express products provide a simplified, easy-to-use correlation appliance coupled with a similarly simplified and easy-to-use log management appliance for long term storage, as well as pre-built expert rules, dashboards and reports that were developed through years of advanced deployments targeted at the compliance and security needs of mid-market organizations. These appliances work with our ArcSight Connector and ArcSight Compliance Insight Package products and are available with a variety of feature sets and capacities allowing rapid procurement and deployment at a cost appropriate for a range of mid-market customers.
 
ArcSight Connectors.  Connectors are software or appliances that collect event data streams from sources across an organization’s business and technology infrastructure and feed that event data to our ESM, ArcSight Logger and ArcSight Express products. Our connector appliances are available in a range of feature sets and throughput capacities. These connectors implement extensive normalization and categorization capabilities to restructure event data into a common taxonomy so events from hundreds of different sources can be compared meaningfully and queried systematically irrespective of which device is reporting the information. The normalized event data stream is then intelligently aggregated and compressed to eliminate irrelevant and duplicate messages and reduce bandwidth and storage consumption. Our SmartConnectors receive and translate event data streams from over 275 different devices and applications from more than 80 vendors and in more than 36 different solution categories. Further, using our FlexConnector toolkit, our customers can create custom connectors tailored to their environment, such as for new products, proprietary applications and mainframe and other legacy systems. Our connectors can be deployed on intermediate collection points, such as third-party management consoles, where available, avoiding the requirement to provision our connectors directly onto end devices.
 
ArcSight Compliance Insight Packages.  We offer pre-packaged software solutions that enable our ESM, ArcSight Logger and ArcSight Express products to provide technical-and business-level checks on corporate compliance with regulatory and policy requirements for perimeter security, protection of key business processes, threat management and incident response. These packages comprise relevant rules and reports to accelerate implementation by our customers and can be customized or extended by the customer, and include tailored monitoring, assessing and reporting to address specific security, regulatory or policy concerns, including IT governance, SOX and the Japanese analogue of Sarbanes-Oxley (J-SOX), FISMA, PCI, NERC CIP standards 002-009, Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA), Basel II Framework, International Standardization Organization/International Electrotechnical Commission (ISO/IEC 27002:2005) and National Institute of Standards and Technology (NIST 800-53) compliance.
 
ArcSight IdentityView.  ArcSight IdentityView is an off-the-shelf add-on module for our ESM products that increases the value of customers’ existing identity and access management, or IAM, systems, allowing enterprise customers to address the insider threat and fraud risks they face as well as their compliance and audit needs. IdentityView includes specialized connectors to leading IAM systems and pre-built capabilities for correlating multiple user identities to a single identity key. Using that single identity key and the event data collected from the wide variety of data sources available to our ESM products, beyond those connected to IAM systems, IdentityView collects all of a user’s activity information and analyzes it to determine if the user is performing unauthorized activities. The pre-packaged reports and dashboards include activity-based modeling to reflect activities for a particular role, comprehensive activity reporting to track user activity across systems, automatic watch lists to track unauthorized actions, separation of duty tracking for internal control


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compliance, application usage tracking for license compliance and role tracking of the rights available to particular users across systems. IdentityView also utilizes the technology underlying our ArcSight Pattern Discovery module to utilize machine learning to automatically create new risk profiles employing IAM information.
 
ArcSight Discovery Modules.  Our ArcSight Discovery modules, which provide additional advanced analytics and visualization on our ESM products, include:
 
  •  Our ArcSight Pattern Discovery software is a powerful complement to our correlation engine. It is an advanced pattern identification engine that retrospectively examines large amounts of security events previously collected and processed by ArcSight ESM to discover patterns of activity that may be characteristic of threats, such as emerging worms, new worm variants, self-concealing malware, and low profile, slowly developing attacks. ArcSight Pattern Discovery proactively alerts the security operations analyst about existing or emerging patterns that are not comprehended by any rules in our correlation engine, and provides the customer the option to classify the patterns and also to optionally or automatically generate new rules for our ESM products that will detect and respond to similar threatening patterns in the future.
 
  •  Our ArcSight Interactive Discovery visualization software helps IT security professionals pan, zoom and switch perspectives across complex technical data to perform in-depth analysis of security data as well as featuring visuals and drill-down capabilities that enable non-technical employees to see relevant threat information in a non-technical format.
 
ArcSight TRM (Threat Response Manager).  ArcSight TRM is an appliance that enables customers to quickly and precisely reconfigure network control devices to remediate compliance, security and business risks, consistent with an organization’s policy directives. ArcSight TRM profiles a network’s topology through communication with devices without the need to install a software agent on the device. Through advanced algorithms, it can identify the exact location of any node (wireless, wired or VPN) on the network, analyze, recommend and, at the customer’s option, execute specific, policy-based actions in response to a threat, attack or other out-of-policy situation. ArcSight TRM can block, quarantine or filter undesirable users and systems at the individual port level. ArcSight TRM integrates seamlessly with ArcSight ESM to accelerate incident response by facilitating the coordination between the security and networking groups, thus improving the effectiveness of the response and acute remediation function.
 
ArcSight NCM (Network Configuration Manager).  ArcSight NCM is an appliance that automates the audit of network topology, maintaining protected records of all prior configurations for purposes of rollback, audit and compliance reporting. ArcSight NCM presents network topology in a visual format, allowing organizations to identify mis-configurations, redundant links and multiple wide area network (WAN) access routes. ArcSight NCM dynamically compares existing device configuration and highlights discrepancies from desired configuration policies that generally map to regulatory requirements, operational guidelines and business rules.
 
Maintenance and Professional Services
 
We offer a range of services after a sale occurs, principally installation and implementation, project planning, advice on business use cases and training services that complement our product offerings. Initial implementation of our SIEM platform typically is accomplished within two to four weeks, while our ArcSight Logger, ArcSight Express and other appliance products are typically implemented in a matter of days. On an ongoing basis, we offer consulting services and training related to application of our SIEM platform to address additional or customer-specific compliance and security issues and business risks. Following deployment, our technical support organization provides ongoing maintenance for our software and appliance products. We provide standard and, for customers that require 24-hour coverage seven days a week, premium tiers of maintenance and support, which include telephone- and web-based technical support and updates, if and when available, to our software and appliances during the period of coverage. Our three major support centers are located in Hong Kong, London and Cupertino, California. In addition, we sell an enhanced maintenance service that provides security content updates for our ESM products and extended hardware maintenance for our appliance products. These content updates


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reflect emerging threats and risks in the form of signature categorization, vulnerability mapping and knowledge base articles on an ongoing basis. For large enterprise customers, for which design, staffing and operation of a security operations center, or SOC, is not a part of their core IT expertise, we offer turnkey SOC service engagements through which we and our partners provide these functions and customize them for the customer.
 
Product Development and Technology
 
We have developed and continue to enhance technologies that underlie three core features incorporated into one or more of our products. These technologies include:
 
  •  Multi-Vector Correlation.  The strengths of our correlation engine are its contextual analysis, mathematical correlation, identity correlation and timestamp and time window analysis techniques, which together lead to meaning and significance in addition to identification of threats and compliance violations.
 
  •  Scalable Architecture.  We designed the architecture of our ESM products so that it can scale and adjust to the ongoing needs of an organization by offering cross-platform compatibility, utilizing a modular connector design, allowing for multi-Manager scaling and including in-memory correlation and concurrent, flexible storage.
 
  •  Vendor Agnostic.  We have developed proprietary technologies that are designed to enable deployment of our products in business and technology infrastructures with a wide range of event sources, including the creation and promotion of a common format for event sources to output their log data. Our architecture handles the complex tasks of translation, categorization and normalization of event data produced in highly heterogeneous formats and taxonomies. To further facilitate interoperability, we publish and promote an open event data format standard called Common Event Format, or CEF, including for products beyond traditional network security compliance-related devices and applications. As CEF adoption increases, the value of this standard increases and drives additional sales opportunities by accelerating event source compatibility and expanding the range of risks that our platform can address.
 
Research and Development
 
Building on our history of innovation, we believe that continued and timely development of new products and enhancements to our existing products are necessary to maintain our competitive position. Accordingly, we have invested, and intend to continue to invest, significant time and resources in our research and development activities to extend our technology leadership. At present, our research and development efforts are focused on improving and broadening the capabilities of each of our major product lines and developing additional products. We work closely with our customers as well as technology partners to understand their emerging requirements and use cases for our products. As of April 30, 2009, our research and development team had 109 employees. Our research and development expenses were $22.5 million, $19.8 million and $14.5 million during fiscal 2009, 2008 and 2007, respectively.
 
Sales and Marketing
 
We market and sell our software through our direct sales organization and indirectly through value added resellers and systems integrators. Historically, the majority of our sales are made through our direct sales organization. We structure our sales organization by function, including direct and channel sales, strategic accounts, technical pre-sales, customer and sales operations, and by region, including Americas, U.S. Federal, EMEA, APAC and Japan. As of April 30, 2009, we had 141 employees in our sales and marketing organizations.
 
The selling process for our products follows a typical enterprise software sales cycle. It generally involves one or more of our direct sales representatives, even when a channel partner is involved. The sales cycle for an initial sale normally takes from three to six months, but can extend to more than a year for some sales of ArcSight ESM, from the time of initial prospect qualification to consummation, and typically includes product demonstrations and proof of concepts. We deploy a combination of field account management supported by technical pre-sales specialists to manage the activities from qualification through close. After initial deployment, our sales personnel focus on ongoing account management and follow-on sales. To assist our customers with reaching their business


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and technical goals for their implementations of our products, our Customer Success Ownership, or CSO, organization meets with customers to determine their success criteria and to help formulate both short- and long-term plans for their deployments of our products. We also have assigned specific sales personnel to our larger, more diverse and often global customers in order to understand their individual needs and increase customer satisfaction.
 
We derive a portion of our revenues from sales of our products and related services through channel partners, such as resellers and systems integrators. In particular, systems integrators are an important source of sales leads for us in the U.S. public sector, as government agencies often rely on them to meet IT needs, and we use resellers to augment our internal resources in international markets and, to a lesser extent, domestically. Our agreements with our channel partners are generally non-exclusive. Historically, we used our channel partners to support direct sales of our SIEM platform products. Sometimes we are required by our U.S. government customers to utilize particular resellers. We anticipate that we will derive a significant portion of our ArcSight Express sales through channel partners. We also anticipate that we will derive a substantial portion of our ArcSight Logger product sales to the mid-market through channel partners. We are currently engaged in a program to increase the effectiveness of our channel partners, while continuing to broaden our channel program, but with a decreased emphasis on adding new channel partners. In part to address the mid-market, we created a dedicated channel team in each of our geographic regions responsible for recruiting, managing and supporting our channel partners and for developing channel partners that will operate more independently.
 
We focus our marketing efforts on building brand awareness and on customer lead generation, including advertising, cooperative marketing, public relations activities, web-based seminars and targeted direct mail and e-mail campaigns. We also are building our brand through articles contributed to various trade magazines, public speaking opportunities and international, national and regional trade show participation. We reinforce our brand and loyalty among our customer base with our annual users conference.
 
Competition
 
Our primary product is ArcSight ESM, the key elements of which are the ESM Manager, the connectors and the related toolkit for the creation of custom connectors and the Consoles that serve as the primary user interface. In addition, we offer complementary software for our ESM products that delivers pre-packaged analytics and reports tailored to specific compliance and security initiatives, as well as our complementary appliance products, such as ArcSight Logger which assists our customers in log collection and storage, and ArcSight Express which provides a correlation appliance coupled with log management capabilities.
 
We believe that the market for a compliance and security management software platform that collects and correlates event data from across a heterogeneous IT infrastructure, which we are addressing with ArcSight ESM, is a developing market. Existing competitors for a platform-wide solution such as ArcSight ESM primarily are specialized, privately held companies, such as Intellitactics and netForensics, as well as larger companies such as CA, Cisco, EMC, IBM, Novell and Symantec. A greater source of competition is represented by the custom efforts undertaken by potential customers to analyze and manage the information produced from their existing devices and applications to identify and remediate threats. In addition, some organizations have outsourced these functions to managed security services providers.
 
In addition to our existing competitors for our ESM products, we believe that we face potential competition from a wide variety of sources that could become effective competitors. Many large, integrated software companies offer suites of products that include software applications for compliance and security and enterprise management. Hardware vendors, including diversified, global concerns, also offer products that address other compliance and security needs of the enterprises and government agencies that comprise our target market. If and to the extent that the market for our software platform continues to grow, we expect that large software and hardware vendors may seek to enter this market, either by way of the organic development of a competing product line or through the acquisition of a competitor.
 
For our ESM products, we believe that we compete principally on the basis of functionality, analytical capability, scalability, interoperability with other components of the network and business infrastructure, and customers’ ability to successfully and rapidly deploy the product. We believe that we compete favorably with our


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existing competitors with respect to these factors. However, we may be at a competitive disadvantage when seeking customers that do not require the full range of features and functionality available in our ESM products, especially those that may be price sensitive, which may particularly be the case for smaller organizations. Those potential customers may instead elect to purchase a less feature-rich product.
 
The market for our ArcSight Logger products is also competitive. We expect that to be successful in addressing this market we will need to work effectively with channel partners. We are unable to predict the extent to which we will be successful selling these products independently of sales of our ESM products. Further, we may be at a disadvantage in dealing with our channel partners, who also may have relationships with large competitors that offer a wide variety of products.
 
Current competitors for sales of our ArcSight Logger products include specialized, privately-held companies, such as LogLogic and SenSage. In addition to these current competitors, we expect to face competition for our appliance products from both existing large, diversified software and hardware companies, from specialized, smaller companies and from new companies that may seek to enter this market. The primary competitive factors for our appliance products are functionality, price, scalability, interoperability with other components of the network and customers’ ability to successfully and rapidly deploy the product. We believe that we currently compete favorably with respect to these factors.
 
Mergers, acquisitions or consolidations by and among actual and potential competitors present heightened competitive challenges to our business. We believe that consolidation in our industry may increase the competitive pressures we face on all our products. Further, continued industry consolidation may impact customers’ perceptions of the viability of smaller or even medium-sized software firms and consequently customers’ willingness to purchase from such firms.
 
Competitors that offer a large array of security or software products may be able to offer products or functionality similar to ours at a more attractive price than we can by integrating or bundling them with their other product offerings. The consolidation in our industry increases the likelihood of competition based on integration or bundling. If we are unable to sufficiently differentiate our products from the integrated or bundled products of our competitors, such as by offering enhanced functionality, performance or value, we may see a decrease in demand for those products, which would adversely affect our business, operating results and financial condition. Similarly, if customers seek to concentrate their software purchases in the product portfolios of a few large providers, we may be at a competitive disadvantage notwithstanding the superior performance that we believe our products can deliver.
 
Increased competition could result in fewer customer orders, price reductions, reduced gross margins and loss of market share. Many of our existing and potential competitors enjoy substantial competitive advantages, such as wider geographic presence, access to larger customer bases and the capacity to leverage their sales efforts and marketing expenditures across a broader portfolio of products, and substantially greater financial, technical and other resources. As a result, they may be able to adapt more quickly and effectively to new or emerging technologies and changing opportunities, standards or customer requirements. In addition, large competitors, such as integrated software companies and diversified, global hardware vendors, may regularly sell enterprise-wide and other large software applications, or large amounts of infrastructure hardware, to, and may have more extensive relationships within, large enterprises and government agencies worldwide, which may provide them with an important advantage in competing for business with those potential customers. In addition, if our target market continues to grow small, highly specialized competitors may continue to emerge.
 
Intellectual Property
 
Our intellectual property is an essential element of our business. We use a combination of copyright, patent, trademark, trade secret and other intellectual property laws, confidentiality agreements and license agreements to protect our intellectual property. It is our policy that our employees and independent contractors involved in development are required to sign agreements acknowledging that all inventions, trade secrets, works of authorship, developments and other processes generated by them on our behalf are our property, and assigning to us any ownership that they may claim in those works. Despite our precautions, it may be possible for third parties to obtain and use without consent intellectual property that we own or license. Unauthorized use of our intellectual property


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by third parties, and the expenses incurred in protecting our intellectual property rights, may adversely affect our business.
 
Patents and Patent Applications.  We have seven issued patents and a number of patent applications pending in the United States, internationally and in specific foreign countries. Our issued patents, expire between 2024 and 2027. We do not know whether any of our patent applications will result in the issuance of a patent or whether the examination process will require us to narrow our claims, except that some of our patent applications have received office actions and in some cases we have modified the claims. Any patents that may be issued to us may be contested, circumvented, found unenforceable or invalidated, and we may not be able to prevent third parties from infringing them. Therefore, the exact effect of having a patent cannot be predicted with certainty.
 
Oracle License Agreement.  We license database software from Oracle that we integrate with our ESM products. Our agreement with Oracle, which runs through May 2011, permits us to distribute Oracle database software embedded in our ESM products. Under this agreement, we have agreed to make third-party royalty payments totaling $4.8 million over the term of the license. The agreement allows us to offer this database software to our customers and partners that may not have previously acquired their own database management software.
 
From time to time, we may encounter disputes over rights and obligations concerning intellectual property. Although we believe that our product offerings do not infringe the intellectual property rights of any third party, we cannot be certain that we will prevail in any intellectual property dispute. If we do not prevail in these disputes, we may lose some or all of our intellectual property protection, be enjoined from further sales of our products that are determined to infringe the rights of others, and/or be forced to pay substantial royalties to a third party, any of which would adversely affect our business, financial condition and results of operations.
 
Employees
 
As of April 30, 2009, we had a total of 400 employees, consisting of 141 employees in sales and marketing, 109 employees in research and development, 60 employees in professional services, 36 employees in support and 54 employees in general and administrative functions. A total of 64 employees are located outside the United States. None of our employees is represented by a union or covered by a collective bargaining agreement. We consider our employee relations to be good and have never experienced a work stoppage.
 
Corporate History and Information
 
We were incorporated in Delaware on May 3, 2000 as Wahoo Technologies, Inc. On March 30, 2001, we changed our name to ArcSight, Inc. Our principal executive offices are located at 5 Results Way, Cupertino, California 95014, and our telephone number is (408) 864-2600. We launched our first product in January 2002, and made our first product sale in June 2002. Following the completion of our fiscal year ended December 31, 2002, we changed our fiscal year end to April 30. As a result of the change, the first full fiscal year in which we sold our products and services was the fiscal year ended April 30, 2004. Our revenues have grown from $0.2 million in the fiscal year ended December 31, 2002 and $15.3 million in fiscal 2004 to $136.2 million in the fiscal year ended April 30, 2009. We initially funded our operations primarily through convertible preferred stock financings that raised a total of $26.8 million. We made our first sale to the U.S. federal government in September 2002 and our first sale internationally in December 2002. We completed our initial public offering, or IPO, in February 2008.
 
We believe that our product revenue has been somewhat seasonal historically, with the first quarter of our fiscal year typically having relatively lower product revenue and the fourth quarter of our fiscal year typically having relatively higher product revenue. See the discussion of seasonality under “Sources of Revenues, Cost of Revenues and Operating Expenses — Product Revenues” in Item 7. “Management’s Discussion and Analysis of Financial Condition and Results of Operations” for a more complete description of the factors contributing to seasonal variation in our business.
 
We released version 1.0 of our flagship ESM product, which featured a proprietary security taxonomy that normalizes and categorizes data to enable cross-device, cross-vendor, time-based correlation as well as connectors based on a common architecture, in January 2002. Version 2.0 was released in November 2002, integrating vulnerability and asset criticality information to the data analyzed in order to prioritize security events. Version 2.5,


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released in September 2003, added real-time geospatial mapping to the incoming event stream as well as advanced visual analysis tools, such as three-dimensional dashboard monitors to enable more efficient analysis and response. In July 2004, we released version 3.0, which included real-time analyst collaboration and an enhanced security taxonomy. At that time, we also launched our ArcSight Pattern Discovery product. We released version 3.5 in November 2005, adding quality of service metrics, improved performance, richer reporting and auditing. We introduced the first of our compliance insight packages in January 2006. In June 2006, we acquired substantially all of the assets of Enira Technologies, LLC, primarily consisting of the predecessors to our ArcSight TRM and ArcSight NCM products. We launched our ArcSight TRM and ArcSight NCM products in June 2006 and our initial ArcSight Logger product in December 2006. We announced the availability of version 4.0 of our ESM product in May 2007. This release introduced integrated identity and role-based correlation capabilities as well as significant improvements to asset management capability and scalability. We released the availability of our ESM software as an appliance and the availability of IdentityView in June 2008, availability of version 3.0 of our ArcSight Logger products in September 2008 and the availability of our initial ArcSight Express product in April 2009.
 
“ArcSight” and the ArcSight logo are registered trademarks of ArcSight in the United States and in some other countries. Where not registered, these marks and “ArcSight Console,” “ArcSight Express,” “ArcSight Manager,” “ArcSight Web,” “FlexConnector,” “IdentityView,” “ArcSight Logger,” “ArcSight NCM,” “SmartConnector” and “ArcSight TRM,” “ArcSight Viewer,” “ArcSight Interactive Discovery” and “ArcSight Pattern Discovery” are trademarks of ArcSight.
 
Available Information
 
Our Internet address is www.arcsight.com. There we make available, free of charge, our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to those reports, as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. Our SEC reports can be accessed through the Investor Relations section of our website. The information found on our website is not part of this or any other report we file with or furnish to the SEC. The SEC also maintains an Internet website that contains reports, proxy and information statements and other information regarding registrants, such as ArcSight, that file electronically with the SEC. The address of the website is www.sec.gov. In addition, you may read and copy any filing that we make with the SEC at the public reference room maintained by the SEC, located at 100 F Street, N.E., Room 1580, Washington, D.C. 20549. Please call the SEC at 1-800-SEC-0330 for further information about the public reference room.
 
Item 1A.   Risk Factors
 
Risk Related to Our Business and Industry
 
We operate in an emerging and evolving market and have a history of losses, and we are unable to predict the extent of any future losses.
 
We launched our ESM products in January 2002 and our first ArcSight Logger product in December 2006. Because the market for our products is relatively new and rapidly evolving, it is difficult for us to predict our operating results and the ultimate size of the market for our products. Although we recorded net income of $9.9 million for the fiscal year ended April 30, 2009, we have a history of losses from operations, incurring losses from operations of $1.4 million, $0.3 million and $16.8 million for the fiscal years ended April 30, 2008, 2007 and 2006, respectively. As of April 30, 2009, our accumulated deficit was $36.8 million. We expect our operating expenses to increase over the next several years as we hire additional sales and marketing personnel, expand and improve the effectiveness of our distribution channel program and develop our technology and new products. In addition, we have incurred, and anticipate that we will continue to incur, significant legal, accounting and other expenses relating to being a public company. If our revenues do not increase to offset these expected increases in operating expenses, we may not continue to be profitable in future periods. Our historical revenue growth has been inconsistent, reflects fluctuations not related to performance and should not be considered indicative of our future performance. See the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations — Sources of Revenue, Cost of Revenues and Operating Expenses.” Further, in future periods, our


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revenues could decline and, accordingly, we may not be able to sustain or increase profitability on a consistent basis, which may result in a decline in our common stock price.
 
Our future operating results may fluctuate significantly and our current operating results may not be a good indication of our future performance.
 
Our revenues and operating results could vary significantly from period to period as a result of a variety of factors, many of which are outside of our control. As a result, comparing our revenues and operating results on a period-to-period basis may not be meaningful, and you should not rely on our past results as an indication of our future performance. For example, revenues in fiscal 2006 and prior years excluded revenues related to multiple element sales transactions consummated in that year that were deferred because we did not have vendor-specific objective evidence of fair value, or VSOE, for some product elements that were not delivered in the fiscal year of the transaction. In fiscal 2008 and 2007, we either delivered these product elements, or we and our customers amended the contractual terms of these sales transactions to remove the undelivered product elements. Our operating results in any particular quarterly period in fiscal 2010 may be similarly impacted as we recognize this previously deferred revenue. We may not be able to accurately predict our future revenues or results of operations. We base our current and future expense levels on our operating plans and sales forecasts, and our operating costs are relatively fixed in the short term. As a result, we may not be able to reduce our costs sufficiently to compensate for an unexpected shortfall in revenues, and even a small shortfall in revenues could disproportionately and adversely affect financial results for that quarter. In addition, we recognize revenues from sales to some customers or resellers when cash is received, which may be delayed because of changes or issues with those customers or resellers. If our revenues or operating results fall below the expectations of investors or any securities analysts that may choose to cover our stock, the price of our common stock could decline substantially.
 
In addition to other risk factors listed in this section, factors that may affect our operating results include:
 
  •  the timing of our sales during the quarter, particularly since a large portion of our sales occurs in the last few weeks of the quarter and loss or delay of a few large contracts may have a significant adverse impact on our operating results;
 
  •  changes in the mix of revenues attributable to higher-margin revenues from ESM products as opposed to lower-margin revenues from sales of our appliance products;
 
  •  the timing of satisfying revenue recognition criteria, including, for example, establishing (1) VSOE for new products and maintaining VSOE for maintenance and services, particularly where we accrue the associated commission expense in a different period, and (2) sufficient history with respect to our newly introduced appliance licensing model such that revenue recognition criteria would be met on shipment of our appliances, rather than delaying revenue recognition until payment for these transactions in which we will be required to do until such history is established;
 
  •  changes in the renewal rate of maintenance agreements;
 
  •  our ability to estimate warranty claims accurately;
 
  •  general economic conditions, both domestically and in our foreign markets, and economic conditions specifically affecting industries in which our customers participate, such as the impact of the recent and continuing severe deterioration in global and U.S. economic and financial market conditions on the financial services and retail industries; and
 
  •  the impact of FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes, an Interpretation of SFAS 109, or FIN 48, which requires us to establish reserves for uncertain tax positions and accrue potential tax penalties and interest.


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Our sales cycle is long and unpredictable, and our sales efforts require considerable time and expense. As a result, our revenues are difficult to predict and may vary substantially from quarter to quarter, which may cause our operating results to fluctuate.
 
Our operating results may fluctuate, in part, because of the intensive nature of our sales efforts, the length and variability of the sales cycle of our ESM products and the short-term difficulty in adjusting our operating expenses. Because decisions to purchase products such as our ESM products involve significant capital commitments by customers, potential customers generally have our products evaluated at multiple levels within an organization, each often having specific and conflicting requirements. Enterprise customers make product purchasing decisions based in part on factors not directly related to the features of the products, including but not limited to the customers’ projections of business growth, uncertainty regarding economic conditions, capital budgets and anticipated cost savings from implementation of the software. As a result of these factors, selling our products often requires an extensive effort throughout a customer’s organization. The recent and continuing severe deterioration in global and U.S. economic and financial market conditions has increased the duration and intensity of our sales efforts as customers enhance their review of spending decisions. In addition, we have less experience with sales of ArcSight Logger, ArcSight Express and our other appliance products. As a result, the sales cycle for these products may be lengthy or may vary significantly. Our sales efforts involve educating our customers, who are often relatively unfamiliar with our products and their technical capabilities, as well as the value of our products, including the potential cost savings to the organization that our products may generate. We spend substantial time, effort and money in our sales efforts without any assurance that our efforts will produce any sales.
 
The length of our sales cycle, from initial evaluation to delivery of products, tends to be long and varies substantially from customer to customer. Our sales cycle is typically three to six months but can extend to more than a year for some sales. We typically recognize a large portion of our product revenues in the last few weeks of a quarter. It is difficult to predict exactly when, or even if, we will actually make a sale with a potential customer. As a result, large individual sales have, in some cases, occurred in quarters subsequent to those we anticipated, or have not occurred at all. The loss or delay of one or more large product transactions in a quarter could impact our operating results for that quarter and any future quarters for which revenues from that transaction are delayed. As a result of these factors, it is difficult for us to accurately forecast product revenues in any quarter. Because a substantial portion of our expenses are relatively fixed in the short term, our operating results will suffer if revenues fall below our expectations in a particular quarter, which could cause the price of our common stock to decline significantly.
 
If we fail to further develop and manage our distribution channels, our revenues could decline and our growth prospects could suffer.
 
We derive a portion of our revenues from sales of our products and related services through channel partners, such as resellers and systems integrators. In particular, systems integrators are an important source of sales leads for us in the U.S. public sector, as government agencies often rely on them to meet information technology, or IT, needs. We also use resellers to augment our internal resources in international markets and, to a lesser extent, domestically. We may be required by our U.S. government customers to utilize particular resellers that may not meet our criteria for creditworthiness, and revenues from those resellers may not be recognizable until receipt of payment. We have derived, and anticipate that in the future we will continue to derive, a substantial portion of the sales of ArcSight Logger and other appliance products through channel partners, including parties with which we have not yet developed relationships. We expect that channel sales will represent a substantial portion of our U.S. government and international revenues for the foreseeable future and, we believe, a growing portion of our U.S. commercial revenues. We may be unable to successfully expand and improve the effectiveness of our channel sales program. If we do not successfully execute our strategy to increase channel sales, particularly to further penetrate the mid-market and sell our appliance products, our growth prospects may be materially and adversely affected.
 
Our agreements with our channel partners are generally non-exclusive and many of our channel partners have more established relationships with our competitors. If our channel partners do not effectively market and sell our products, if they choose to place greater emphasis on products of their own or those offered by our competitors, or if they fail to meet the needs of our customers, our ability to grow our business and sell our products may be adversely affected, particularly in the public sector, the mid-market and internationally. Similarly, the loss of a substantial


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number of our channel partners, who may cease marketing our products and services with limited or no notice and with little or no penalty, and our possible inability to replace them, the failure to recruit additional channel partners, or any reduction or delay in their sales of our products and services or conflicts between channel sales and our direct sales and marketing activities could materially and adversely affect our results of operations. In addition, changes in the proportion of our revenues attributable to sales by channel partners, which are more likely than direct sales to involve collectability concerns at the time of contract execution and product delivery, may cause our operating results to fluctuate from period to period.
 
Because we derive a majority of our revenues from ArcSight ESM and related products and services, any failure of this product to satisfy customer demands or to achieve increased market acceptance will harm our business, operating results, financial condition and growth prospects.
 
We have derived a majority of our product revenues from ArcSight ESM and related products. Demand for ArcSight ESM is affected by a number of factors beyond our control, including the timing of development and release of new products by us and our competitors, technological change, and lower-than-expected growth or a contraction in the worldwide market for enterprise compliance and security management solutions or other risks described in this Annual Report on Form 10-K. If we are unable to continue to meet customer demands or to achieve more widespread market acceptance of ArcSight ESM, our business, operating results, financial condition and growth prospects will be adversely affected.
 
If we are unable to successfully develop and market new products, make enhancements to our existing products or expand our offerings into new markets, our business may not grow and our operating results may suffer.
 
We introduced our first ArcSight Logger product in fiscal 2007 and are currently developing new versions of this product, ESM and the other products in our SIEM platform, as well as new complementary products. Our growth strategy and future financial performance will depend, in part, on our ability to market and sell these products and to diversify our offerings by successfully developing, timely introducing and gaining customer acceptance of new products.
 
The software in our products, particularly our ArcSight ESM and ArcSight Express products, is especially complex because it must recognize, effectively interact with and manage a wide variety of devices and applications, and effectively identify and respond to new and increasingly sophisticated security threats and other risks, while not impeding the high network performance demanded by our customers. The typical development cycle for a patch to our ESM software is one to three months, a service pack is four to six months and a new version or major sub-version is 12 to 18 months, if and when available. Customers and industry analysts expect speedy introduction of software to respond to new threats and risks and to add new functionality, and we may be unable to meet these expectations. Since developing new products or new versions of, or add-ons to, existing products is complex, the timetable for their commercial release is difficult to predict and may vary from our historical experience, which could result in delays in their introduction from anticipated or announced release dates. We may not offer updates as rapidly as new threats affect our customers. If we do not quickly respond to the rapidly changing and rigorous needs of our customers by developing and introducing on a timely basis new and effective products, upgrades and services that can respond adequately to new security threats, our competitive position, business and growth prospects will be harmed.
 
Diversifying our product offerings and expanding into new markets will require significant investment and planning, will bring us more directly into competition with software providers that may be better established or have greater resources than we do, will require additional investment of time and resources in the development and training of our channel and strategic partners and will entail significant risk of failure. Sales of our ArcSight Logger and ArcSight Express products and other products that we may develop and market may reduce revenues of our flagship ESM product and our overall margin by offering a subset of features or capabilities of our flagship ESM products at a reduced price with a lower gross margin. If the average selling price for orders of such alternate products is lower, we may need to sell to a larger number of customers to achieve equivalent revenues, potentially incurring increased sales, marketing and general and administrative expenses in support of those sales. Moreover, increased emphasis on the sale of our appliance products, add-on products or new product lines could distract us


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from sales of our core ArcSight ESM offering, negatively affecting our overall sales. If we fail or delay in diversifying our existing offerings or expanding into new markets, or we are unsuccessful competing in these new markets, our business, operating results and prospects may suffer.
 
If we are not able to maintain and enhance our brand, our business and operating results may be harmed.
 
We believe that maintaining and enhancing our brand identity is critical to our relationships with, and to our ability to attract, new customers and partners. The successful promotion of our brand will depend largely upon our marketing and public relations efforts, our ability to continue to offer high-quality products and services, and our ability to successfully differentiate our products and services from those of our competitors, especially to the extent that our competitors integrate or bundle competitive offerings with a broader array of products and services that they may offer. Our brand promotion activities may not be successful or yield increased revenues. In addition, extension of our brand to products and uses different from our traditional products and services may dilute our brand, particularly if we fail to maintain the quality of our products and services in these new areas. Moreover, it may be difficult to maintain and enhance our brand in connection with sales through channel or strategic partners. The promotion of our brand requires us to make substantial expenditures, and we anticipate that the expenditures will increase as our market becomes more competitive and as we expand into new markets. To the extent that these activities yield increased revenues, these revenues may not offset the expenses we incur. If we do not successfully maintain and enhance our brand, our business may not grow, we may have reduced pricing power relative to competitors with stronger brands, and we could lose customers and channel partners, all of which would harm our business, operating results and financial condition.
 
In addition, independent industry analysts often provide reviews of our products and services, as well as those of our competitors, and perception of our products in the marketplace may be significantly influenced by these reviews. We have no control over what these industry analysts report, and because industry analysts may influence current and potential customers, our brand could be harmed if they do not provide a positive review of our products and services or view us as a market leader.
 
We face intense competition in our market, especially from larger, better-known companies, and we may lack sufficient financial or other resources to maintain or improve our competitive position.
 
The market for enterprise compliance and security management and log collection and storage products is intensely competitive, and we expect competition to increase in the future. A significant number of companies have developed, or are developing, products that currently, or in the future are likely to, compete with some or all of our products. We may not compete successfully against our current or potential competitors, especially those with significantly greater financial resources or brand name recognition. Companies competing with us may introduce products that have greater performance or functionality or incorporate technological advances that we have not yet developed or implemented. In addition, companies competing with us may price their products more competitively than ours, or have an entirely different pricing or distribution model, such as making introductory versions with limited functionality available as freeware products.
 
Our competitors include large software companies, software or hardware network infrastructure companies, smaller software companies offering more narrowly focused enterprise compliance and security management and log collection and storage products, and small and large companies offering point solutions that compete with components of our platform or individual products. Existing competitors for a compliance and security management software platform solution such as our ESM products primarily are specialized, privately-held companies, such as Intellitactics and netForensics, as well as larger companies such as CA, Cisco, EMC, IBM, Novell and Symantec. Current competitors for sales of our ArcSight Logger products include specialized, privately-held companies, such as LogLogic and SenSage. In addition to these current competitors, we expect to face competition for our appliance products from existing large, diversified software and hardware companies, from specialized, smaller companies and from new companies that may seek to enter this market.
 
Another source of competition is represented by the custom internal efforts undertaken by potential customers to analyze and manage the information produced from their existing devices and applications to identify and


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remediate threats. Many companies, in particular large corporate enterprises, have developed software internally that is an alternative to our enterprise compliance and security management and log collection and storage products. Wide adoption of our Common Event Format, which we are promoting as a standard for event logs generated by security and other products, may facilitate this internal development.
 
Wide adoption of our Common Event Format may also allow our competitors to offer products with a degree of compatibility similar to ours or may facilitate new entrants into our business. New competitors may emerge and rapidly acquire significant market share due to factors such as greater brand name recognition, larger installed customer bases and significantly greater financial, technical, marketing and other resources and experience. If these new competitors are successful, we would lose market share and our revenues would likely decline.
 
Mergers or consolidations among our competitors, or acquisitions of our competitors by large companies, present heightened competitive challenges to our business. For example, in recent years IBM has acquired Internet Security Systems, Inc., Micromuse and Consul, Novell acquired e-Security and EMC acquired Network Intelligence. These acquisitions will make these combined entities potentially more formidable competitors to us if their products and offerings are effectively integrated. Continued industry consolidation may impact customers’ perceptions of the viability of smaller or even medium-sized software firms and, consequently, customers’ willingness to purchase from those firms.
 
Many of our existing and potential competitors enjoy substantial competitive advantages, such as:
 
  •  greater name recognition and longer operating histories;
 
  •  larger sales and marketing budgets and resources;
 
  •  the capacity to leverage their sales efforts and marketing expenditures across a broader portfolio of products;
 
  •  broader distribution and established relationships with distribution partners;
 
  •  access to larger customer bases;
 
  •  greater customer support;
 
  •  greater resources to make acquisitions;
 
  •  lower labor and development costs; and
 
  •  substantially greater financial, technical and other resources.
 
As a result, they may be able to adapt more quickly and effectively to new or emerging technologies and changing opportunities, standards or customer requirements. In addition, these companies have reduced, and could continue to reduce, the price of their enterprise compliance and security management, log collection and storage products and managed security services, resulting in intensified pricing pressures within our market.
 
Increased competition could result in fewer customer orders, price reductions, reduced operating margins and loss of market share. Our larger competitors also may be able to provide customers with different or greater capabilities or benefits than we can provide in areas such as technical qualifications, geographic presence, or provide customers a broader range of services and products and price. In addition, large competitors may have more extensive relationships within large enterprises, the federal government or foreign governments, which relationships may provide them with an advantage in competing for business with those potential customers. Our ability to compete will depend upon our ability to provide better performance than our competitors at a competitive price. We may be required to make substantial additional investments in research, development, marketing and sales in order to respond to competition, and we cannot assure you that we will be able to compete successfully in the future.
 
We may not be able to compete effectively with companies that integrate or bundle products similar to ours with their other product offerings.
 
Many large, integrated software companies offer suites of products that include software applications for compliance and security management. In addition, hardware vendors, including diversified, global concerns, offer products that address the compliance and security needs of the enterprises and government agencies that comprise


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our target market. Further, several companies currently sell software products that our customers and potential customers have broadly adopted, providing them a substantial advantage when they sell products that perform functions substantially similar to some of our products. Competitors that offer a large array of security or software products may be able to offer products or functionality similar to ours at a more attractive price than we can by integrating or bundling them with their other product offerings. The consolidation in our industry increases the likelihood of competition based on integration or bundling. Customers may also increasingly seek to consolidate their enterprise-level software purchases with a small number of larger companies that can purport to satisfy a broad range of their requirements. If we are unable to sufficiently differentiate our products from the integrated or bundled products of our competitors, such as by offering enhanced functionality, performance or value, we may see a decrease in demand for our products, which would adversely affect our business, operating results and financial condition. Similarly, if customers seek to concentrate their software purchases with a few large providers, we may be at a competitive disadvantage.
 
We have less experience with sale, manufacture, delivery, service and support of ArcSight Logger and our other appliance products and rely on a single contract manufacturer for manufacture and fulfillment of our appliance products, and as a result we may be unable to successfully forecast demand or fulfill orders for these appliance products.
 
We introduced our first ArcSight Logger product in fiscal 2007. Prior to June 2006, we offered only software products and related services, and as a result have less experience with sales of appliance-based products than we have with our flagship ESM products. Fulfillment of sales of our appliance products involves hardware manufacturing, inventory, import certification and return merchandise authorization processes with which we have less experience. For example, if we fail to accurately predict demand and as a result our manufacturer maintains insufficient hardware inventory or excess inventory, we may be unable to timely deliver ordered products or may have substantial inventory expense. As the size of individual orders increases, we may be unable to cause delivery of large unforecasted orders, particularly near the end of quarterly periods. In addition, we use a single source for manufacture and fulfillment of our appliance products and if our equipment vendor fails to manufacture our appliance products or fulfill orders in required volumes, in a timely manner, at a sufficient level of quality, or at all, if it is no longer financially viable or for other reasons, we may be unable to fulfill customer orders and our operating results may fluctuate from period to period, particularly if a disruption occurs near the end of a fiscal period. Disruptions in the manufacture and fulfillment of our products could damage our reputation and relationships with our customers and result in revenue declines and a negative effect on our growth prospects. In addition, if we change our hardware configuration or manufacturer, some countries may require us to reinitiate their import certification process. If we are unable to successfully perform these functions or develop a relationship with a fulfillment partner that does so for us, our sales, operating results and financial condition may be harmed. In addition, the process of obtaining additional or alternative capacity with another contract manufacturer would likely result in an increase of cost of goods sold, which could negatively impact our financial performance if we are unable to offset such increases with increases in the prices we charge our customers.
 
We face risks related to customer outsourcing to managed security service providers.
 
Some of our customers have outsourced the management of their IT departments or the network security operations function to large systems integrators or managed security service providers, or MSSPs. If this trend continues our established customer relationships could be disrupted and our products could be displaced by alternative system and network protection solutions offered by systems integrators or MSSPs. Significant product displacements could impact our revenues and have a negative effect on our business. While to date we have developed a number of successful relationships with MSSPs, they may develop or acquire their own technologies rather than purchasing our products for use in provision of managed security services.
 
Seasonality may cause fluctuations in our operating results.
 
We believe that our product revenue has been somewhat seasonal historically, with the first quarter of our fiscal year typically having relatively lower product revenue, the second and third quarters of our fiscal year increasing


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from there and the fourth quarter of our fiscal year typically having relatively higher product revenue. We believe that this seasonality results from a number of factors, including:
 
  •  the fiscal year end procurement cycles of both our government and commercial customers;
 
  •  the budgeting, procurement and work cycles of our customers, including customers in the public sector;
 
  •  the timing of our annual sales “club” for top performers and annual training for our entire sales force in our first fiscal quarter;
 
  •  seasonal reductions in business activity during the summer months in the United States, Europe and certain other regions;
 
  •  sales to customers with a standard December 31 fiscal year end that may positively impact our license revenue in the third quarter of our fiscal year; and
 
  •  the structure of our direct sales incentive and compensation program, which may reinforce the tendency of our direct sales team to book the largest volume of deals toward the end of our fiscal year.
 
The timing of our quarterly period boundaries and the U.S. federal government’s September 30 fiscal year end may impact product sales to governmental agencies in the second quarter of our fiscal year, offsetting the otherwise seasonal downturn in later summer months. We expect these seasonal factors to continue to impact our business in the future, and any seasonality that we experience may cause fluctuations in our operating results. We believe that our rapid historical growth, the timing of the launch of new products and the timing of large product sales transactions near period boundaries, may have overshadowed the nature or magnitude of seasonal or cyclical factors that might have influenced our business to date. They may do so again in the future. Seasonal or cyclical variations in our operations may become more pronounced over time and may materially adversely affect our results of operations in the future.
 
Our business depends, in part, on sales to the public sector, and significant changes in the contracting or fiscal policies of the public sector could have a material adverse effect on our business.
 
We derive a portion of our revenues from contracts with federal, state, local and foreign governments and government agencies, and we believe that the success and growth of our business will continue to depend on our successful procurement of government contracts. For example, we have historically derived, and expect to continue to derive, a significant portion of our revenues from sales to agencies of the U.S. federal government, either directly by us or through systems integrators and other resellers. In the fiscal years ended April 30, 2009, 2008 and 2007, we derived 22%, 20% and 32% of our revenues, respectively, from contracts with agencies of the U.S. federal government. Accordingly:
 
  •  changes in fiscal or contracting policies or decreases in available government funding;
 
  •  changes in government programs or applicable requirements;
 
  •  the adoption of new laws or regulations or changes to existing laws or regulations;
 
  •  changes in political or social attitudes with respect to security issues; and
 
  •  potential delays or changes in the government appropriations process
 
could cause governments and governmental agencies to delay or refrain from purchasing the products and services that we offer in the future or otherwise have an adverse effect on our business, financial condition and results of operations.
 
Failure to comply with laws or regulations applicable to our business could cause us to lose U.S. government customers or our ability to contract with the U.S. government.
 
We must comply with laws and regulations relating to the formation, administration and performance of U.S. government contracts, which affect how we and our channel partners do business with U.S. government agencies. These laws and regulations may impose added costs on our business, and failure to comply with these or


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other applicable regulations and requirements, including non-compliance in the past, could lead to claims for damages from our channel partners, and penalties, termination of contracts and suspension or debarment from government contracting for a period of time with U.S. government agencies. Any such damages, penalties, disruption or limitation in our ability to do business with the U.S. government could have a material adverse effect on our business, operating results and financial condition.
 
Our government contracts may limit our ability to move development activities overseas and to source components from some countries, which may impair our ability to optimize our product development costs and compete for non-government contracts.
 
Increasingly, product development and component sourcing are being shifted to lower-cost countries, such as India and China. However, some contracts with U.S. government agencies require that at least 50% of the components of each of our products be of U.S. origin or that each product be substantially transformed in the U.S. or in a country on the U.S. government’s list of designated countries. Consequently, our ability to optimize our product development by conducting it overseas and to lower our costs of goods sold by sourcing from lower cost regions may be hampered. Some of our competitors do not rely on contracts with the U.S. government to the same degree as we do and may develop product or source components offshore, or may have the scale to permit them to separately source versions of their competing products for sale to customers other than U.S. government agencies. If we are unable to develop product or source components as cost-effectively as our competitors, our ability to compete for our non-government customers may be reduced and our customer sales may decline, resulting in decreased revenues.
 
Real or perceived errors, failures or bugs in our products could adversely affect our operating results and growth prospects.
 
Because we offer very complex products, undetected errors, failures or bugs may occur, especially when products are first introduced or when new versions are released. Our products are often installed and used in large-scale computing environments with different operating systems, system management software and equipment and networking configurations, which may cause errors or failures in our products or may expose undetected errors, failures or bugs in our products. Despite testing by us, errors, failures or bugs may not be found in new products or releases until after commencement of commercial shipments. In the past, we have discovered software errors, failures and bugs in some of our product offerings after their introduction.
 
In addition, our products could be perceived to be ineffective for a variety of reasons outside of our control. Hackers could circumvent our customers’ security measures, and customers may misuse our products resulting in a security breach or perceived product failure. We provide a top-level enterprise compliance and security management solution that integrates a wide variety of other elements in a customer’s IT and security infrastructure, and we may receive blame for a security breach that was the result of the failure of one of the other elements.
 
Real or perceived errors, failures or bugs in our products could result in negative publicity, loss of or delay in market acceptance of our products, loss of competitive position or claims by customers for losses sustained by them. In such an event, we may be required, or may choose, for customer relations or other reasons, to expend additional resources in order to help correct the problem. Our product liability insurance may not be adequate. Further, provisions in our license agreements with end users that limit our exposure to liabilities arising from such claims may not be enforceable in some circumstances or may not fully protect us against such claims and related liabilities and costs. Defending a lawsuit, regardless of its merit, could be costly and could limit the amount of time that management has available for day-to-day execution and strategic planning or other matters.
 
Many of our end-user customers use our products in applications that are critical to their businesses and may have a greater sensitivity to defects in our products than to defects in other, less critical, software products. In addition, if an actual or perceived breach of information integrity or availability occurs in one of our end-user customer’s systems, regardless of whether the breach is attributable to our products, the market perception of the effectiveness of our products could be harmed. Alleviating any of these problems could require significant expenditures of our capital and other resources and could cause interruptions, delays or cessation of our product


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licensing, which could cause us to lose existing or potential customers and could adversely affect our operating results and growth prospects.
 
In addition, because we are a leading provider of enterprise security products and services, “hackers” and others may try to access our data or compromise our systems. If we are the subject of a successful attack, then our reputation in the industry and with current and potential customers may be compromised and our sales and operating results could be adversely affected.
 
Incorrect or improper use of our complex products, our failure to properly train customers on how to utilize our products or our failure to properly provide consulting and implementation services could result in customer dissatisfaction and negatively affect our results of operations and growth prospects.
 
Our ESM products are complex and are deployed in a wide variety of network environments. The proper use of our products, particularly our ESM products, requires training of the end user. If our products are not used correctly or as intended, inadequate performance may result. For example, among other things, deployment of our ESM products requires categorization of IT assets and assignment of business or criticality values for each, selection or configuration of one of our pre-packaged rule sets, user interfaces and network utilization parameters, and deployment of connectors for the various devices and applications from which event data are to be collected. Our customers or our professional services personnel may incorrectly implement or use our products. Our products may also be intentionally misused or abused by customers or their employees or third parties who obtain access and use of our products. Similarly, our ArcSight Express product, and to a lesser extent our ArcSight Logger products, while less complex than our ESM products, are often distributed through channel partners and sold to customers with smaller or less sophisticated IT departments, potentially resulting in sub-optimal installation and, consequently, performance that is less than the level anticipated by the end user. Because our customers rely on our product, service and maintenance offerings to manage a wide range of sensitive security, network and compliance functions, the incorrect or improper use of our products, our failure to properly train customers on how to efficiently and effectively use our products, our failure to properly provide consulting and implementation services and maintenance to our customers or our failure to properly provide SOC services may result in negative publicity or legal claims against us.
 
In addition, if customer personnel are not well trained in the use of our products, customers may defer the deployment of our products, may deploy them in a more limited manner than originally anticipated or may not deploy them at all. If there is substantial turnover of the customer personnel responsible for implementation and use of our products, our product may go unused and our ability to make additional sales may be substantially limited.
 
If we are unable to maintain effective relationships with our technology partners, we may not be able to support the interoperability of our software with a wide variety of security and other products and our business may be harmed.
 
A key feature of ArcSight ESM is that it provides out-of-the-box support for many third-party devices and applications that the customer may use in its business and technology infrastructure. To provide effective interoperability, we work with individual product vendors to develop our SmartConnectors, which allow our ESM ArcSight Logger and ArcSight Express products to interface with third party products. In addition, we are promoting the adoption of our Common Event Format as a standard way to format system log events. Some of these technology partners are current or potential competitors of ours. If we are unable to develop and maintain effective relationships with a wide variety of technology partners, if companies adopt more restrictive policies with respect to, or impose unfavorable terms and conditions on, access to their products, or if our Common Event Format is not widely adopted, we may not be able to continue to provide our customers with a high degree of interoperability with their existing IT and business infrastructure, which could reduce our sales and adversely affect our business, operating results and financial condition.


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Our international sales and operations subject us to additional risks that can adversely affect our operating results.
 
In fiscal years ended April 30, 2009, 2008 and 2007, we derived 27%, 33% and 23% of our revenues, respectively, from customers outside the United States, and we are continuing to expand our international operations as part of our growth strategy. We currently have sales personnel and sales and support operations in Australia, Austria, Brazil, Canada, China, France, Germany, Hong Kong, India, Italy, Japan, Singapore, Spain and the United Kingdom. Our international operations subject us to a variety of risks, including:
 
  •  increased management, travel, infrastructure and legal compliance costs associated with having multiple international operations;
 
  •  longer payment cycles and difficulties in collecting accounts receivable, especially in emerging markets, and the likelihood that revenues from international resellers and customers may need to be recognized when cash is received, at least until satisfactory payment history has been established;
 
  •  the need to localize our products and licensing programs for international customers;
 
  •  differing regulatory and legal requirements and possible enactment of additional regulations or restrictions on the use, import or export of encryption technologies and our appliance-based products, which could delay or prevent the sale or use of our products in some jurisdictions;
 
  •  weaker protection of intellectual property rights in some countries; and
 
  •  overlapping of different tax regimes.
 
Any of these risks could harm our international operations and reduce our international sales, adversely affecting our business, operating results and financial condition and growth prospects.
 
Our business in countries with a history of corruption and transactions with foreign governments increase the risks associated with our international activities.
 
As we operate and sell internationally, we are subject to the U.S. Foreign Corrupt Practices Act, or the FCPA, and other laws that prohibit improper payments or offers of payments to foreign governments and their officials and political parties by U.S. and other business entities for the purpose of obtaining or retaining business. We have operations, deal with and make sales to governmental or quasi-governmental customers in countries known to experience corruption, particularly certain emerging countries in East Asia, Eastern Europe and the Middle East, and further expansion of our international selling efforts may involve additional regions, including Africa, Russia and South America. Our activities in these countries create the risk of unauthorized payments or offers of payments by one of our employees, consultants, sales agents or channel partners that could be in violation of various laws including the FCPA, even though these parties are not always subject to our control. We have implemented safeguards to discourage these practices by our employees, consultants, sales agents and channel partners. However, our existing safeguards and any future improvements may prove to be less than effective, and our employees, consultants, sales agents or channel partners may engage in conduct for which we might be held responsible. Violations of the FCPA may result in severe criminal or civil sanctions, including suspension or debarment from U.S. government contracting, and we may be subject to other liabilities, which could negatively affect our business, operating results and financial condition.
 
Failure to protect our intellectual property rights could adversely affect our business.
 
Our success depends, in part, on our ability to protect proprietary methods and technologies that we develop under patent and other intellectual property laws of the United States, so that we can prevent others from using our inventions and proprietary information. If we fail to protect our intellectual property rights adequately, our competitors might gain access to our technology, and our business might be harmed. In addition, defending our intellectual property rights might entail significant expenses. Any of our patents, copyrights, trademarks or other intellectual property rights may be challenged by others or invalidated through administrative process or litigation. We have seven issued patents and a number of patent applications pending in the United States, internationally and in specific foreign countries. Our issued patents may not provide us with any competitive advantages or may be


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challenged by third parties, and our patent applications may never be granted at all. Additionally, the process of obtaining patent protection is expensive and time-consuming, and we may not be able to prosecute all necessary or desirable patent applications at a reasonable cost or in a timely manner. Even if issued, there can be no assurance that these patents will adequately protect our intellectual property, as the legal standards relating to the validity, enforceability and scope of protection of patent and other intellectual property rights are uncertain.
 
Any patents that are issued may subsequently be invalidated or otherwise limited, enabling other companies to better develop products that compete with ours, which could adversely affect our competitive business position, business prospects and financial condition. In addition, issuance of a patent does not guarantee that we have a right to practice the patented invention. Patent applications in the U.S. are typically not published until 18 months after filing, or in some cases not at all, and publications of discoveries in industry-related literature lag behind actual discoveries. We cannot be certain that we were the first to make the inventions claimed in our issued patents or pending patent applications or otherwise used in our products, that we were the first to file for protection in our patent applications, or that third parties do not have blocking patents that could be used to prevent us from marketing or practicing our patented products or technology. Effective patent, trademark, copyright and trade secret protection may not be available to us in every country in which our products and services are available. The laws of some foreign countries may not be as protective of intellectual property rights as those in the United States, and mechanisms for enforcement of intellectual property rights may be inadequate. Accordingly, despite our efforts, we may be unable to prevent third parties from infringing upon or misappropriating our intellectual property.
 
We might be required to spend significant resources to monitor and protect our intellectual property rights. We may initiate claims or litigation against third parties for infringement of our proprietary rights or to establish the validity of our proprietary rights. Any litigation, whether or not it is resolved in our favor, could result in significant expense to us and divert the efforts of our technical and management personnel, which may adversely affect our business, operating results and financial condition.
 
Confidentiality agreements with employees and others may not adequately prevent disclosure of trade secrets and other proprietary information.
 
In order to protect our proprietary technology, processes and methods, we rely in part on confidentiality agreements with our corporate partners, employees, consultants, advisors and others. These agreements may not effectively prevent disclosure of confidential information and may not provide an adequate remedy in the event of unauthorized disclosure of confidential information. In addition, others may independently discover trade secrets and proprietary information, and in these cases we would not be able to assert any trade secret rights against those parties. Costly and time-consuming litigation could be necessary to enforce and determine the scope of our proprietary rights, and failure to obtain or maintain trade secret protection could adversely affect our competitive business position.
 
We may in the future be subject to intellectual property rights claims, which are extremely costly to defend, could require us to pay significant damages and could limit our ability to use certain technologies.
 
Companies in the software, networking and technology industries, including some of our current and potential competitors, own large numbers of patents, copyrights, trademarks and trade secrets and frequently enter into litigation based on allegations of infringement or other violations of intellectual property rights. In addition, many of these companies have the capability to dedicate substantially greater resources to enforce their intellectual property rights and to defend claims that may be brought against them. The litigation may involve patent holding companies or other adverse patent owners who have no relevant product revenues and against whom our potential patents may provide little or no deterrence. We have received, and may in the future receive, notices that claim we have misappropriated or misused other parties’ intellectual property rights, and, to the extent we gain greater visibility, we face a higher risk of being the subject of intellectual property infringement claims, which is not uncommon with respect to software technologies in general and network security technology in particular. There may be third-party intellectual property rights, including issued or pending patents, that cover significant aspects of our technologies or business methods. Any intellectual property claims, with or without merit, could be very time-consuming, could be expensive to settle or litigate and could divert our management’s attention and other resources.


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These claims could also subject us to significant liability for damages, potentially including treble damages if we are found to have willfully infringed patents or copyrights. These claims could also result in our having to stop using technology found to be in violation of a third party’s rights. We might be required to seek a license for the intellectual property, which may not be available on reasonable terms or at all. Even if a license were available, we could be required to pay significant royalties, which would increase our operating expenses. As a result, we may be required to develop alternative non-infringing technology, which could require significant effort and expense. If we cannot license or develop technology for any infringing aspect of our business, we would be forced to limit or stop sales of one or more of our products or product features and may be unable to compete effectively. Any of these results would harm our business, operating results and financial condition.
 
We rely on software licensed from other parties, the loss of which could increase our costs and delay software shipments.
 
We utilize various types of software licensed from unaffiliated third parties in order to provide certain elements of our product offering. For example, we license database software from Oracle that we integrate with our ESM product. Our agreement with Oracle permits us to distribute Oracle software in our products to our customers and partners worldwide through May 2011. See the section entitled “Item 1. Business — Intellectual Property — Oracle License Agreement.” Any errors or defects in this third-party software could result in errors that could harm our business. In addition, licensed software may not continue to be available on commercially reasonable terms, or at all. While we believe that there are currently adequate replacements for third-party software, any loss of the right to use any of this software could result in delays in producing or delivering our software until equivalent technology is identified and integrated, which delays could harm our business. Our business would be disrupted if any of the software we license from others or functional equivalents of this software were either no longer available to us or no longer offered to us on commercially reasonable terms. In either case, we would be required to either redesign our products to function with software available from other parties or to develop these components ourselves, which would result in increased costs and could result in delays in our product shipments and the release of new product offerings. Furthermore, we might be forced to limit the features available in our current or future products. If we fail to maintain or renegotiate any of these software licenses, we could face significant delays and diversion of resources in attempting to license and integrate a functional equivalent of the software.
 
Some of our products contain “open source” software, and any failure to comply with the terms of one or more of these open source licenses could negatively affect our business.
 
Certain of our products are distributed with software licensed by its authors or other third parties under “open source” licenses. Some of these licenses contain requirements that we make available source code for modifications or derivative works we create based upon the open source software, and that we license these modifications or derivative works under the terms of a particular open source license or other license granting third parties certain rights of further use. If we combine our proprietary software with open source software in a certain manner, we could, under certain provisions of the open source licenses, be required to release the source code of our proprietary software. In addition to risks related to license requirements, usage of open source software can lead to greater risks than use of third-party commercial software, as open source licensors generally do not provide warranties or controls on origin of the software. We have established processes to help alleviate these risks, including a review process for screening requests from our development organization for the use of open source software, and we plan to implement the use of software tools to review our source code for potential inclusion of open source software, but we cannot be sure that all open source software is submitted for approval prior to use in our products or that such software tools will be effective. In addition, open source license terms may be ambiguous and many of the risks associated with usage of open source software cannot be eliminated, and could, if not properly addressed, negatively affect our business. If we were found to have inappropriately used open source software, we may be required to re-engineer our products, to release proprietary source code, to discontinue the sale of our products in the event re-engineering could not be accomplished on a timely basis or to take other remedial action that may divert resources away from our development efforts, any of which could adversely affect our business, operating results and financial condition.


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Indemnity provisions in various agreements potentially expose us to substantial liability for intellectual property infringement and other losses.
 
Our agreements with customers and channel partners include indemnification provisions, under which we agree to indemnify them for losses suffered or incurred as a result of claims of intellectual property infringement and, in some cases, for damages caused by us to property or persons. The term of these indemnity provisions is generally perpetual after execution of the corresponding product sale agreement. Large indemnity payments could harm our business, operating results and financial condition.
 
Changes or reforms in the law or regulatory landscape could diminish the demand for our solutions, and could have a negative impact on our business.
 
One factor that drives demand for our products and services is the legal and regulatory framework in which our customers operate. Laws and regulations are subject to drastic changes, and these could either help or hurt the demand for our products. Thus, some changes in the law and regulatory landscape, such as legislative reforms that limit corporate compliance obligations, could significantly harm our business.
 
If we are unable to attract and retain personnel, our business would be harmed.
 
We depend on the continued contributions of our senior management and other key personnel, in particular Tom Reilly and Hugh Njemanze, the loss of whom could harm our business. All of our executive officers and key employees are at-will employees, which means they may terminate their employment relationship with us at any time. We do not maintain a key-person life insurance policy on any of our officers or other employees.
 
Our future success also depends on our ability to identify, attract and retain highly skilled technical, managerial, finance and other personnel, particularly in our sales and marketing, research and development and professional service departments. We face intense competition for qualified individuals from numerous security, software and other technology companies. In addition, competition for qualified personnel is particularly intense in the San Francisco Bay Area, where our headquarters are located. Often, significant amounts of time and resources are required to train technical, sales and other personnel. Qualified individuals are in high demand. We may incur significant costs to attract and retain them, and we may lose new employees to our competitors or other technology companies before we realize the benefit of our investment in recruiting and training them. We may be unable to attract and retain suitably qualified individuals who are capable of meeting our growing technical, operational and managerial requirements, on a timely basis or at all, and we may be required to pay increased compensation in order to do so. If we are unable to attract and retain the qualified personnel we need to succeed, our business would suffer.
 
Volatility or lack of performance in our stock price may also affect our ability to attract and retain our key employees. Many of our senior management personnel and other key employees have become, or will soon become, vested in a substantial amount of stock or stock options. Employees may be more likely to leave us if the shares they own or the shares underlying their vested options have significantly appreciated in value relative to the original purchase prices of the shares or the exercise prices of the options, or if the exercise prices of the options that they hold are significantly above the market price of our common stock. If we are unable to retain our employees, our business, operating results and financial condition would be harmed.
 
If we fail to manage future growth effectively, our business would be harmed.
 
We operate in an emerging market and have experienced, and may continue to experience, significant expansion of our operations. In particular, we grew from 335 employees as of April 30, 2008 to 400 employees as of April 30, 2009. This growth has placed, and will continue to place, a strain on our employees, management systems and other resources. Managing our growth will require significant expenditures and allocation of valuable management resources. If we fail to achieve the necessary level of efficiency in our organization as it grows, our business, operating results and financial condition would be harmed.


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Future acquisitions could disrupt our business and harm our financial condition and results of operations.
 
We have expanded by acquisition in the past, and we may pursue additional acquisitions in the future, any of which could be material to our business, operating results and financial condition. Our ability as an organization to successfully acquire and integrate technologies or businesses on a larger scale is unproven. Acquisitions involve many risks, including the following:
 
  •  an acquisition may negatively impact our results of operations because it may require us to incur charges and substantial debt or liabilities, may cause adverse tax consequences, substantial depreciation or deferred compensation charges, may result in acquired in-process research and development expenses or in the future may require the amortization, write-down or impairment of amounts related to deferred compensation, goodwill and other intangible assets, or may not generate sufficient financial return to offset acquisition costs;
 
  •  we may encounter difficulties or unforeseen expenditures in integrating the business, technologies, products, personnel or operations of any company that we acquire, particularly if key personnel of the acquired company decide not to work for us;
 
  •  an acquisition may disrupt our ongoing business, divert resources, increase our expenses and distract our management;
 
  •  an acquisition may result in a delay or reduction of customer purchases for both us and the company acquired due to customer uncertainty about continuity and effectiveness of service from either company;
 
  •  we may encounter difficulties in, or may be unable to, successfully sell any acquired products; and
 
  •  an acquisition may involve the entry into geographic or business markets in which we have little or no prior experience.
 
If we fail to maintain an effective system of internal controls, our ability to produce accurate financial statements or comply with applicable regulations could be impaired.
 
As a public company, we are subject to the reporting requirements of the Exchange Act, the Sarbanes-Oxley Act of 2002, or the Sarbanes-Oxley Act, and the rules and regulations of The NASDAQ Stock Market. We expect that the requirements of these rules and regulations will continue to increase our legal, accounting and financial compliance costs, make some activities more difficult, time-consuming and costly and place undue strain on our personnel, systems and resources.
 
The Sarbanes-Oxley Act requires, among other things, that we maintain effective disclosure controls and procedures and internal control over financial reporting. We are continuing to develop and refine our disclosure controls and other procedures that are designed to ensure that information required to be disclosed by us in the reports that we file with the SEC is recorded, processed, summarized and reported within the time periods specified in SEC’s rules and forms. Our current controls and any new controls that we develop may become inadequate because of changes in conditions, and the degree of compliance with the policies or procedures may deteriorate. Further, weaknesses in our internal controls may be discovered in the future. Any failure to develop or maintain effective controls, or any difficulties encountered in their implementation or improvement, could harm our operating results or cause us to fail to meet our reporting obligations and may result in a restatement of our prior period financial statements. Any failure to implement and maintain effective internal controls also could adversely affect the results of periodic management evaluations and annual auditor attestation reports regarding the effectiveness of our internal control over financial reporting that we are required to include in our periodic reports filed with the SEC under Section 404 of the Sarbanes-Oxley Act. Ineffective disclosure controls and procedures and internal control over financial reporting could also cause investors to lose confidence in our reported financial and other information, which would likely have a negative effect on the trading price of our common stock.
 
In order to maintain and improve the effectiveness of our disclosure controls and procedures and internal control over financial reporting, we have expended, and anticipate that we will continue to expend, significant resources and provide significant management oversight, which involve substantial accounting-related costs. Any


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failure to maintain the adequacy of our internal controls, or consequent inability to produce accurate financial statements on a timely basis, could increase our operating costs and could materially impair our ability to operate our business. In the event that we are not able to continue to demonstrate compliance with Section 404 of the Sarbanes-Oxley Act in a timely manner, that our internal controls are perceived as inadequate or that we are unable to produce timely or accurate financial statements, investors may lose confidence in our operating results and our stock price could decline. In addition, if we are unable to continue to meet these requirements, we may not be able to remain listed on The NASDAQ Global Market.
 
We have not yet implemented a complete disaster recovery plan or business continuity plan for our accounting and related information technology systems. Any disaster could therefore materially impair our ability to maintain timely accounting and reporting.
 
We may not be able to utilize a significant portion of our net operating loss carry-forwards, which could adversely affect our operating results.
 
Due to prior period losses, we have generated significant federal and state net operating loss carry-forwards, which expire beginning in fiscal 2022 and fiscal 2015, respectively. U.S. federal and state income tax laws limit the amount of these carry-forwards we can utilize upon a greater than 50% cumulative shift of stock ownership over a three-year period, including shifts due to the issuance of additional shares of our common stock, or securities convertible into our common stock. We have previously experienced a greater than 50% shift in our stock ownership, which has limited our ability to use a portion of our net operating loss carry-forwards, and we may experience subsequent shifts in our stock ownership. Accordingly, there is a risk that our ability to use our existing carry-forwards in the future could be further limited and that existing carry-forwards would be unavailable to offset future income tax liabilities, adversely affecting our operating results.
 
Governmental export or import controls could subject us to liability or limit our ability to compete in foreign markets.
 
Our products incorporate encryption technology and may be exported outside the U.S. only if we obtain an export license or qualify for an export license exception. Compliance with applicable regulatory requirements regarding the export of our products, including new releases of our products, may create delays in the introduction of our products in international markets, prevent our customers with international operations from deploying our products throughout their global systems or, in some cases, prevent the export of our products to some countries altogether. In addition, various countries regulate the import of our appliance-based products and have enacted laws that could limit our ability to distribute products or could limit our customers’ ability to implement our products in those countries. Any new export or import restrictions, new legislation or shifting approaches in the enforcement or scope of existing regulations, or in the countries, persons or technologies targeted by such regulations, could result in decreased use of our products by existing customers with international operations, declining adoption of our products by new customers with international operations and decreased revenues. If we fail to comply with export and import regulations, we may be denied export privileges, be subjected to fines or other penalties and our products may be denied entry into other countries.
 
Risks Related to Ownership of Our Common Stock
 
Our stock price may be volatile or may decline regardless of our operating performance.
 
The trading prices of the securities of technology companies have been highly volatile. The market price of our common stock may fluctuate significantly in response to numerous factors, many of which are beyond our control, including:
 
  •  actual or anticipated fluctuations in our operating results;
 
  •  the financial projections we may provide to the public, any changes in these projections or our failure to meet these projections;
 
  •  failure of securities analysts to initiate or maintain coverage of us, changes in financial estimates by any securities analysts who follow our company, or our failure to meet these estimates or the expectations of investors;


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  •  ratings or other changes by any securities analysts who follow our company or our industry;
 
  •  announcements by us or our competitors of significant technical innovations, acquisitions, strategic partnerships, joint ventures or capital commitments;
 
  •  changes in operating performance and stock market valuations of other technology companies generally, or those in our industry in particular;
 
  •  price and volume fluctuations in the overall stock market, including as a result of trends in the economy as a whole, such as the recent and continuing unprecedented volatility in the financial markets;
 
  •  lawsuits threatened or filed against us; and
 
  •  other events or factors, including those resulting from war, incidents of terrorism or responses to these events.
 
In addition, the stock markets, and in particular The NASDAQ Global Market on which our common stock is listed, have experienced extreme price and volume fluctuations that have affected and continue to affect the market prices of equity securities of many companies, particularly technology companies. Broad market fluctuations such as these may have and could continue to adversely affect the market price of our common stock. Even prior to the recent unprecedented volatility in the financial markets, stock prices of many technology companies had fluctuated in a manner unrelated or disproportionate to the operating performance of those companies. In the past, stockholders have instituted securities class action litigation following periods of market volatility. If we were to become involved in securities litigation, it could subject us to substantial costs, divert resources and the attention of management from our business and adversely affect our business, operating results and financial condition.
 
If securities or industry analysts do not publish research or publish inaccurate or unfavorable research about our business, our stock price and trading volume could decline.
 
The trading market for our common stock will depend in part on the research and reports that securities or industry analysts publish about us or our business. We currently have limited, and may not obtain additional, research coverage by securities analysts, and industry analysts that currently cover us may cease to do so. If no securities analysts commence coverage of our company, or if industry analysts cease coverage of our company, the trading price for our stock would be negatively impacted. In the event we obtain securities analyst coverage, if one or more of the analysts who cover us or our industry downgrade our stock or the stock of other companies in our industry, or publish inaccurate or unfavorable research about our business or industry, our stock price would likely decline. If one or more of these analysts cease coverage of our company or fail to publish reports on us regularly, demand for our stock could decrease, which might cause our stock price and trading volume to decline.
 
Delaware law, provisions in our restated certificate of incorporation and amended and restated bylaws and the concentration of our ownership could make a merger, tender offer or proxy contest difficult, thereby depressing the trading price of our common stock.
 
We are a Delaware corporation and the anti-takeover provisions of the Delaware General Corporation Law may discourage, delay or prevent a change in control by prohibiting us from engaging in a business combination with an interested stockholder for a period of three years after the person becomes an interested stockholder, even if a change of control would be beneficial to our existing stockholders. In addition, our restated certificate of incorporation and amended and restated bylaws contain provisions that may make the acquisition of our company more difficult without the approval of our board of directors, including the following:
 
  •  our board of directors is classified into three classes of directors with staggered three-year terms;
 
  •  only our chief executive officer, our president, our lead independent director, a majority of our board of directors or our chairman of the board, if any (none currently), is authorized to call a special meeting of stockholders;
 
  •  our stockholders are only able to take action at a meeting of stockholders and not by written consent;
 
  •  vacancies on our board of directors are able to be filled only by our board of directors and not by stockholders;


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  •  directors may be removed from office only for cause;
 
  •  our restated certificate of incorporation authorizes undesignated preferred stock, the terms of which may be established, and shares of which may be issued, without stockholder approval; and
 
  •  advance notice procedures will apply for stockholders to nominate candidates for election as directors or to bring matters before an annual meeting of stockholders.
 
In addition, as of July 1, 2009 (including options exercisable by those holders within 60 days of that date), our directors and executive officers, together with their affiliates, beneficially own in the aggregate 23.7% of our outstanding common stock. Further, holders that together with their affiliates hold 5% or more of our common stock, but who are not affiliated with our directors and executive officers, beneficially own in the aggregate an additional 26.5% of our outstanding common stock as of that date. As a result, our directors and officers and their affiliates, collectively, or our largest stockholders, acting together, may be able to practically prevent or impede a merger, consolidation or sale of all or substantially all of our assets.
 
Item 1B.   Unresolved Staff Comments
 
Not applicable.
 
Item 2.   Properties
 
Our corporate headquarters and research and development facilities occupy approximately 80,000 square feet in Cupertino, California under a lease that expires in October 2013. We have an option to extend this lease for five years and a right of first offer to lease adjacent space. In addition to our principal office space in Cupertino, we lease facilities for use as sales and local support offices in various cities in the United States and internationally. We believe our facilities are adequate for our needs for at least the next 12 months. We also anticipate that suitable additional or alternative space will be reasonably available to accommodate foreseeable expansion of our operations.
 
Item 3.   Legal Proceedings
 
We are subject to various claims, complaints and legal actions that arise in the normal course of business from time to time. We do not believe we are party to any currently pending legal proceedings the outcome of which will have a material adverse effect on our operations or financial position. There can be no assurance that existing or future legal proceedings arising in the ordinary course of business or otherwise will not have a material adverse effect on our business, consolidated financial position, results of operations or cash flows.
 
Item 4.   Submission of Matters to a Vote of Security Holders
 
No matters were submitted to a vote of our security holders during the fourth quarter of fiscal 2009.


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PART II
 
Item 5.   Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
 
Market Information for Common Stock
 
Our common stock has been listed on The NASDAQ Global Market under the symbol “ARST” since our IPO in February 2008. The following table sets forth, for the periods indicated, the high and low intra-day prices for our common stock as reported on The NASDAQ Global Market.
 
                 
Fiscal 2008
  High   Low
 
Fourth Quarter (beginning February 14, 2008)
  $ 9.68     $ 6.35  
 
                 
Fiscal 2009
  High     Low  
 
First Quarter
  $ 11.74     $ 7.19  
Second Quarter
    13.00       5.25  
Third Quarter
    10.00       4.17  
Fourth Quarter
    16.10       7.70  
 
                 
Fiscal 2010
  High     Low  
 
First Quarter (through July 6, 2009)
  $ 19.04     $ 13.52  
 
Stockholders
 
As of July 1, 2009, we had approximately 58 record holders of our common stock.


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Stock Price Performance Graph
 
The following graph shows a comparison from February 14, 2008 (the date our common stock commenced trading on The NASDAQ Global Market) through April 30, 2009 of the cumulative total return for an investment of $100 (and the reinvestment of dividends) in our common stock, the NASDAQ Composite Index and the NASDAQ Computer and Data Processing Index. Such returns are based on historical results and are not intended to suggest future performance.
 
COMPARISON OF 14 MONTH CUMULATIVE TOTAL RETURN*
Among ArcSight, Inc., The NASDAQ Composite Index
And The NASDAQ Computer & Data Processing Index
 
(PERFORMANCE GRAPH)
*$100 invested on 2/14/08 in stock or 1/31/08 in index, including reinvestment of dividends.
Fiscal year ending April 30.
 
The above information under the heading “Stock Price Performance Graph” shall not be deemed to be “filed” for purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liabilities of that section or Sections 11 and 12(a)(2) of the Securities Act of 1933, as amended, and shall not be incorporated by reference into any registration statement or other document filed by us with the Securities and Exchange Commission, whether made before or after the date of this Annual Report on Form 10-K, regardless of any general incorporation language in such filing, except as shall be expressly set forth by specific reference in such filing.
 
Dividend Policy
 
We have never declared or paid cash dividends on our capital stock. We currently intend to retain any future earnings and do not expect to declare or pay any dividends in the foreseeable future. Any further determination to pay dividends on our capital stock will be at the discretion of our board of directors and will depend on our financial condition, results of operations, capital requirements and other factors that our board of directors considers relevant.


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Equity Compensation Plan Information
 
The following table summarizes information about our equity compensation plans as of April 30, 2009. All outstanding awards relate to our common stock.
 
                         
    (a) Number of
          (c) Number of Securities
 
    Securities to be
          Remaining Available for
 
    Issued Upon
          Future Issuance Under
 
    Exercise of
    (b) Weighted-Average
    Equity Compensation
 
    Outstanding
    Exercise Price of
    Plans (Excluding
 
    Options, Warrants
    Outstanding Options,
    Securities Reflected in
 
Plan Category
  and Rights(1)     Warrants and Rights     Column (a))  
 
Equity compensation plans approved by security holders
    6,940,996     $ 6.10       4,520,099  
Equity compensation plans not approved by security holders
                 
Total
    6,940,996     $ 6.10       4,520,099  
 
 
(1) Prior to our IPO, we issued securities under our 2002 Stock Plan, as amended, and our 2000 Stock Incentive Plan. Following our IPO, we issued securities under our 2007 Equity Incentive Plan (“2007 Plan”) and our 2007 Employee Stock Purchase Plan (“ESPP”).
 
Under the 2007 Plan we may issue stock awards, including but not limited to restricted stock awards, restricted stock units, stock bonus awards, stock appreciation rights and performance share awards. The 2007 Plan contains a provision that the number of shares available for grant and issuance will be increased on January 1 of each year from 2009 through 2012 by an amount equal to 4% of our shares outstanding on the immediately preceding December 31, unless our board of directors, in its discretion, determines to make a smaller increase. It is the policy of our board of directors that non-employee directors are granted options to purchase 11,250 shares of common stock under the 2007 Plan upon initial election or appointment to the board. Similarly, on the date of the first board meeting following each annual stockholder meeting each non-employee director will automatically be granted options to purchase 10,375 shares of common stock under the 2007 Plan pursuant to that policy. The board may also make discretionary grants to purchase common stock to any non-employee director.
 
Under the 2007 ESPP we may grant options for the purchase of our common stock. The 2007 ESPP contains a provision that the number of shares available for grant and issuance will be increased on January 1 of each of 2009 through 2016, by an amount equal to 1% of our shares outstanding on the immediately preceding December 31, unless our board of directors, in its discretion determines to make a smaller increase.
 
Recent Sales of Unregistered Securities
 
For the fiscal quarter ended April 30, 2009, we did not sell any unregistered securities.
 
Use of Proceeds from Public Offering of Common Stock
 
The Form S-1 Registration Statement (Registration No. 333-145974) relating to our IPO was declared effective by the SEC on February 14, 2008, and the offering commenced that day. Morgan Stanley & Co. Incorporated acted as the sole book-running manager for the offering, and Lehman Brothers Inc., Wachovia Capital Markets, LLC and RBC Capital Markets Corporation acted as co-managers of the offering.
 
The net proceeds to us of our IPO after deducting underwriters’ discounts and offering expenses were $45.9 million. Through April 30, 2009, we did not use any of the net proceeds. We expect to use the net proceeds for general corporate purposes, including working capital and potential capital expenditures and acquisitions. Although we may also use a portion of the net proceeds for the acquisition of, or investment in, companies, technologies, products or assets that complement our business, we have no present understandings, commitments or agreements to enter into any acquisitions or make any investments.
 
Our management will retain broad discretion in the allocation and use of the net proceeds of our IPO, and investors will be relying on the judgment of our management regarding the application of the net proceeds. Pending specific utilization of the net proceeds as described above, we have invested the net proceeds of the offering in short-term, interest-bearing obligations. The goal with respect to the investment of the net proceeds will be capital preservation and liquidity so that such funds are readily available to fund our operations.
 
Purchases of Equity Securities by the Issuer and Affiliated Purchasers
 
For the fiscal year ended April 30, 2009, we did not repurchase any equity securities.


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Item 6.   Selected Financial Data
 
The following selected consolidated financial data should be read in conjunction with “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations” and our consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K. The selected financial data in this section is not intended to replace the financial statements and is qualified in its entirety by the consolidated financial statements and related notes thereto included elsewhere in this Annual Report on Form 10-K. Our historical results of operations are not necessarily indicative of results to be expected for any future period.
 
                                         
    Fiscal Year Ended April 30,  
Consolidated Statements of Operations Data:
  2009     2008     2007     2006     2005  
    (In thousands, except per share data)  
 
Revenues:
                                       
Products
  $ 80,616     $ 63,765     $ 43,989     $ 22,859     $ 22,357  
Maintenance
    38,521       27,607       18,762       11,473       5,947  
Services
    17,031       10,173       7,082       5,103       4,518  
                                         
Total revenues
    136,168       101,545       69,833       39,435       32,822  
Cost of revenues:
                                       
Products
    8,595       4,767       2,569       1,769       1,084  
Maintenance(1)
    6,861       5,691       3,498       2,085       851  
Services(1)
    9,875       5,800       3,521       2,942       2,559  
                                         
Total cost of revenues
    25,331       16,258       9,588       6,796       4,494  
                                         
Gross profit
    110,837       85,287       60,245       32,639       28,328  
Operating expenses(1):
                                       
Research and development
    22,537       19,762       14,535       12,154       7,583  
Sales and marketing
    56,279       53,453       36,587       24,309       14,647  
General and administrative
    20,278       13,422       9,453       12,978       8,725  
                                         
Total operating expenses
    99,094       86,637       60,575       49,441       30,955  
                                         
Income (loss) from operations
    11,743       (1,350 )     (330 )     (16,802 )     (2,627 )
Other income (expense), net
    734       472       462       219       (49 )
                                         
Income (loss) before provision for income taxes
    12,477       (878 )     132       (16,583 )     (2,676 )
Provision for income taxes
    2,564       1,131       389       163       137  
                                         
Net income (loss)
  $ 9,913     $ (2,009 )   $ (257 )   $ (16,746 )   $ (2,813 )
                                         
Net income (loss) per common share, basic
  $ 0.32     $ (0.08 )   $ (0.03 )   $ (2.24 )   $ (0.46 )
                                         
Net income (loss) per common share, diluted
  $ 0.30     $ (0.08 )   $ (0.03 )   $ (2.24 )   $ (0.46 )
                                         
Shares used in computing basic net income (loss) per common share
    31,233       25,936       10,042       7,469       6,162  
                                         
Shares used in computing diluted net income (loss) per common share
    33,550       25,936       10,042       7,469       6,162  
                                         
 
 
(1) Stock-based compensation expense is included above as follows:
 
                                         
Cost of maintenance revenues
  $ 216     $ 106     $ 3     $ 5     $ 4  
Cost of services revenues
    142       115       14       5       3  
Research and development
    1,342       1,356       501       1,950       1,642  
Sales and marketing
    2,451       2,685       661       210       746  
General and administrative
    1,994       664       350       5,948       4,838  
                                         
Total stock-based compensation expense
  $ 6,145     $ 4,926     $ 1,529     $ 8,118     $ 7,233  
                                         


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Revenues in fiscal 2007 and prior years were impacted by revenues related to multiple element sales transactions consummated for which the revenues were deferred because we did not have vendor-specific objective evidence of fair value, or VSOE, for some product elements that were not delivered in the fiscal year of the transaction. Following identification in mid-fiscal 2007 of transactions with such undelivered elements, with respect to some of these transactions, we and our customers amended the contractual terms to remove the undelivered product elements and in other instances we have since delivered such product elements. The net impact of these transactions reduced revenues in fiscal 2006 by $6.3 million and increased revenues in fiscal 2009, 2008 and 2007 by $0.9 million, $2.9 million and $1.8 million, respectively. See “Item 7: Management’s Discussion and Analysis of Financial Condition and Results of Operations — Sources of Revenues, Cost of Revenues and Operating Expenses” for additional details, including the net amounts involved. While similar multiple element transactions with undelivered elements for which we lack VSOE may be identified prospectively in future periods, we expect that in future periods the comparison of revenues period-to-period will not be impacted to the same extent by similar transactions.
 
                                         
    As of April 30,  
    2009     2008     2007     2006     2005  
    (In thousands)  
 
Consolidated Balance Sheet Data:
                                       
Cash and cash equivalents
  $ 90,467     $ 71,946     $ 16,917     $ 16,443     $ 13,493  
Working capital (deficit)
    74,549       46,711       (3,811 )     5,377       11,606  
Total assets
    141,161       118,579       48,990       32,926       26,541  
Current and long-term debt
                             
Convertible preferred stock
                26,758       26,758       26,928  
Common stock and additional paid-in capital
    113,781       101,574       23,479       19,383       11,301  
Total stockholders’ equity
    76,673       54,769       5,130       1,433       9,713  


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Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations
 
The following discussion and analysis should be read in conjunction with our “Selected Consolidated Financial Data” and consolidated financial statements and notes thereto included elsewhere in this Annual Report on Form 10-K. This Annual Report on Form 10-K contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, or the Securities Act, and Section 21E of the Securities Exchange Act of 1934, as amended, or the Exchange Act. These statements are often identified by the use of words such as “may,” “will,” “expect,” “believe,” “anticipate,” “intend,” “could,” “estimate,” or “continue,” and similar expressions or variations. These statements are based on the beliefs and assumptions of our management based on information currently available to management. Such forward-looking statements are subject to risks, uncertainties and other factors that could cause actual results and the timing of certain events to differ materially from future results expressed or implied by such forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those identified herein, and those discussed in the section titled “Risk Factors,” set forth in Item 1A of this Annual Report on Form 10-K and in our other SEC filings. You should review these risk factors for a more complete understanding of the risks associated with an investment in our securities. We disclaim any obligation to update any forward-looking statements to reflect events or circumstances after the date of such statements.
 
Overview
 
We are a leading provider of compliance and security management solutions that protect enterprises and government agencies. Our products help customers comply with corporate and regulatory policy, safeguard their assets and processes and control risk. Our platform collects and correlates user activity and event data across the enterprise so that businesses can rapidly identify, prioritize and respond to compliance violations, policy breaches, cybersecurity attacks and insider threats. Our ESM products correlate massive numbers of events from thousands of security point solutions, network and computing devices and applications, enabling intelligent identification, prioritization and response to external threats, insider threats and compliance and corporate policy violations. We also provide complementary software that delivers pre-packaged analytics and reports tailored to specific compliance and security initiatives, as well as appliances that streamline event log archiving.
 
We were founded in May 2000 and first sold our initial ESM product in June 2002. We initially funded our operations primarily through convertible preferred stock financings that raised a total of $26.8 million. Our revenues have grown from $32.8 million in fiscal 2005 to $136.2 million in fiscal 2009.
 
In February 2008, we completed our IPO, in which we sold 6,000,000 shares of common stock, at an issue price of $9.00 per share. We raised a total of $54.0 million in gross proceeds from our IPO, or $45.9 million in net proceeds after deducting underwriting discounts of $3.8 million and offering expenses of $4.3 million.
 
We achieved positive cash flows from operations in fiscal 2004 through 2009. We generated $16.8 million of cash from our operating activities during fiscal 2009, and we generally expect to continue to generate positive cash flows from operating activities on an annual basis. As of April 30, 2009, we had cash and cash equivalents and accounts receivable of $124.7 million, and an aggregate of $17.8 million in accounts payable and accrued liabilities.
 
Important Factors Affecting Our Operating Results and Financial Condition
 
We believe that the market for our products is in the early stages of development. We have identified factors that we expect to play an important role in our future growth and profitability. These factors are:
 
Sales of ESM Products and Appliance Products to New Customers.  The market for compliance and security management software solutions is growing, with new purchases often driven by corporate compliance initiatives. We typically engage in a proof of concept with our customers to demonstrate the capabilities of our ESM products in their specific environment. A new sale usually involves the sale of licenses for one or more ESM Managers, licenses for the number and type of devices the customer intends to manage with ArcSight ESM, licenses for our console and web interfaces, installation services, training and an initial maintenance arrangement. In many cases, customers will also purchase one of our complementary software modules which enable them to implement specific sets of off-the-shelf rules for our event correlation engine that address


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specific compliance and security issues and business risks. In addition, customers may purchase our ArcSight Logger appliances to address their log archiving needs. Our continued increase in the number of new customers is partly a result of sales of our ArcSight Logger products to mid-market companies. A key component of our growth will depend on our ability to sell our products to new customers. We also anticipate that a growing proportion of future new customers will be a result of initial sales of ArcSight Logger, our new ArcSight Express product and our other products sold in an appliance form factor.
 
Continued Sales to Our Installed Base.  Many customers make an initial purchase from us and then decide whether to use our products with respect to a larger portion of their business and technology infrastructure or buy additional complementary products from us. Thus, a key component of our growth will be our ability to successfully maintain and further develop the relationships with our existing customers.
 
Development and Introduction of New Products.  We believe it is important that we continue to develop or acquire new products and services that will help us capitalize on opportunities in the compliance and security management market. Examples of new product introductions in fiscal 2009 included our Compliance Insight Package for NERC CIP standards 002-009 and our ArcSight Express product. We continue the enhancement of our ESM products and solutions, such as the introduction of ESM appliances in June 2008, the integration with the Cisco Mobility Services Engine announced in May 2009, and the introduction of an all-in-one PCI log management appliance in July 2008 and ArcSight Logger 3.0 in September 2008. In addition, we continue to develop and release appliance versions of our software products and updates to complementary solution packages for our ArcSight Logger product.
 
Development of Our Channel Network.  Historically, we have sold our products primarily through our direct sales force, with sales to government or international purchasers through resellers and systems integrators. We recently expanded our sales channel to assist us in penetrating the mid-market, particularly as we expanded our appliance-based offerings. We believe that our current and any new appliance-based products that we develop will be sold more effectively through resellers and, if we are successful in introducing these new products, we will become more dependent on the development of an effective channel network. Further training, certification and development of our existing channel partners will be a key factor in the success of this strategy.
 
Sources of Revenues, Cost of Revenues and Operating Expenses
 
Our sales transactions typically include the following elements: a software license fee paid for the use of our products in perpetuity or, in limited circumstances, for a specified term; an arrangement for first-year support and maintenance, which includes unspecified software updates and upgrades; and professional services for installation, implementation and training. We derive the majority of our revenues from sales of software products. We introduced complementary appliance products in fiscal 2007. We sell our products and services primarily through our direct sales force. Additionally, we utilize resellers and systems integrators, particularly in sales to government agencies and international customers.
 
We recognize revenues pursuant to American Institute of Certified Public Accountants, or AICPA, Statement of Position, or SOP, No. 97-2, Software Revenue Recognition, as amended by SOP No. 98-9, Software Revenue Recognition with Respect to Certain Arrangements, or collectively, SOP 97-2, which, if revenues are to be recognized upon product delivery, requires among other things vendor-specific objective evidence of fair value, or VSOE, for each undelivered element of multiple element customer contracts.
 
Revenues in fiscal 2007 and prior years were impacted by multiple element sales transactions consummated for which the revenues were deferred because we did not have vendor-specific objective evidence of fair value, or VSOE, for some product elements that were not delivered in the fiscal year of the transaction. Following identification in mid-fiscal 2007 of transactions with such undelivered elements, with respect to some of these transactions, we and our customers amended the contractual terms to remove the undelivered product elements and in other instances we have since delivered such product elements. The net impact of these transactions reduced revenues in fiscal 2006 by $6.3 million and increased revenues in fiscal 2009, 2008 and 2007 by $0.9 million, $2.9 million and $1.8 million, respectively. In each case, the net impact caused our fiscal period-to-period revenue growth rate to appear lesser or greater, as applicable, than it otherwise would. See “Item 6: Selected Financial Data”


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and “Item 8: Financial Statements and Supplementary Data — Quarterly Results of Operations” for additional discussion and information regarding these transactions. As of April 30, 2009, 2008 and 2007, deferred revenues included $1.6 million, $2.5 million and $5.4 million, respectively, related to transactions such as these.
 
In addition, if we determine that collectibility is not reasonably assured, we defer the revenues until collectibility becomes reasonably assured, generally upon receipt of cash. Deferred revenue and accounts receivable are reported net of adjustments for sales transactions invoiced during the period that are recognized as revenue in a future period once cash is received and all other revenue recognition criteria have been met, which are sometimes referred to as net-down adjustments. Accordingly, we believe that in order to understand the change in both deferred revenue and accounts receivable from one period to another the impact of these net-down adjustments should be considered.
 
Historically sales to the U.S. government have represented a significant portion of our revenues, while international sales have represented a smaller portion of our revenues. We expect revenues from sales to agencies of the U.S. government to continue to grow both in absolute dollars and as a percentage of revenues. In addition, we expect that sales to customers outside of the United States will continue to grow in absolute dollars.
 
Product Revenues
 
Product revenues consist of license fees for our software products and, beginning in fiscal 2007, also includes revenues for sales of our appliance products. License fees are based on a number of factors, including the type and number of devices that a customer intends to monitor using our software as well as the number of users and locations. In addition to our core solution, some of our customers purchase additional licenses for optional extension modules that provide enhanced discovery and analytics capabilities. Sales of our appliance products consist of sales of the appliance hardware and associated perpetual licenses to the embedded software. We introduced our first appliance products in June 2006 and our first ArcSight Logger product, our most widely adopted appliance product to date, in December 2006. Appliance fees are based on the number of appliances purchased and, in some cases, on the number of network devices with which our customer intends to use the appliances. We generally recognize product revenues at the time of product delivery, provided all other revenue recognition criteria have been met.
 
Historically, we have engaged in long sales cycles with our customers, typically three to six months and more than a year for some sales, and many customers make their purchase decisions in the last month of a fiscal quarter, following procurement trends in the industry. Further, average deal size can vary considerably depending on our customers’ configuration requirements, implementation plan and budget availability. As a result, it is difficult to predict timing or size of product sales on a quarterly basis. In addition, we may fail to forecast sufficient production of our appliance products due to our limited experience with them, or we may be unable to physically deliver appliances within the quarter, depending on the proximity of the order to the end of the quarter. These situations may lead to delay of revenues until we can deliver products. The loss or delay of one or more large sales transactions in a quarter could impact our operating results for that quarter and any future quarters into which revenues from that transaction are delayed.
 
In addition, we believe that our product revenue has been somewhat seasonal historically, with the first quarter of our fiscal year typically having relatively lower product revenue and the fourth quarter of our fiscal year typically having relatively higher product revenue. We believe that this seasonality results from a number of factors, including:
 
  •  the budgeting, procurement and work cycles of our customers, including customers in the public sector;
 
  •  the timing of our annual sales “club” for top performers and annual training for our entire sales force in our first fiscal quarter;
 
  •  seasonal reductions in business activity during the summer months in the United States, Europe and certain other regions;
 
  •  sales to customers with a standard December 31 fiscal year end that may positively impact our license revenue in the third quarter of our fiscal year; and
 
  •  the structure of our direct sales incentive and compensation program, which may reinforce the tendency of our direct sales team to book the largest volume of deals toward the end of our fiscal year.


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The timing of our fiscal quarters and the U.S. federal government’s September 30 fiscal year end may impact product sales to governmental agencies in the second quarter of our fiscal year, offsetting the otherwise seasonal downturn in later summer months. We expect these seasonal factors to continue to impact our business in the future, and any seasonality that we experience may cause fluctuations in our operating results. We believe that our rapid historical growth, the timing of the launch of new products and the timing of large product sales transactions near period boundaries, may have overshadowed the nature or magnitude of seasonal or cyclical factors that might have influenced our business to date. They may do so again in the future. Seasonal or cyclical variations in our operations may become more pronounced over time and may materially adversely affect our results of operations in the future.
 
As of April 30, 2009, 2008 and 2007, deferred product revenues were $9.8 million, $13.6 million and $10.3 million, respectively. Included in deferred product revenues as of April 30, 2009, 2008 and 2007 were $1.3 million, $2.2 million and $4.9 million, respectively, related to multiple element arrangements where one or more product elements for which we did not have VSOE remained undelivered. The remainder of deferred product revenues as of April 30, 2009, 2008 and 2007 were $8.5 million, $11.4 million and $5.4 million, respectively, and primarily related to product revenues to be recognized ratably over the term of the maintenance arrangements, prepayments in advance of delivery and other delivery deferrals. Deferred revenue and accounts receivable are reported net of adjustments for sales transactions invoiced during the period that are recognized as revenue in a future period once cash is received and all other revenue recognition criteria have been met. These net-down adjustments decrease both accounts receivable and deferred revenue. Accordingly, we believe that in order to understand the change in both deferred revenue and accounts receivable from one period to another the impact of these net-down adjustments should be considered. As of April 30, 2009, 2008 and 2007, deferred product revenues of $9.8 million, $13.6 million and $10.3 million, respectively, were reduced by net-down adjustments of $5.4 million, $3.3 million and $2.6 million, respectively. Our operating results in any particular quarterly period in fiscal 2010 may be similarly impacted by the recognition of previously deferred revenue, where the associated costs were recorded in prior periods. See “Critical Accounting Policies, Significant Judgments and Estimates — Revenue Recognition” and Note 2 to our Consolidated Financial Statements (“Significant Accounting Policies — Revenue Recognition”) elsewhere in this report.
 
Maintenance Revenues
 
Maintenance includes rights to unspecified software product updates and upgrades, maintenance releases and patches released during the term of the support period, and internet and telephone access to maintenance personnel and content. Maintenance revenues are generated both from maintenance that we agree to provide in connection with initial sales of software and hardware products and from maintenance renewals. We generally sell maintenance on an annual basis. We offer two levels of maintenance — standard and premium. The premium level is for customers that require 24-hour coverage seven days a week. In most cases, we provide maintenance for sales made through channel partners. In addition, we sell an enhanced maintenance offering that provides frequent security content updates for our software. Maintenance fees are treated as deferred revenue at the time the maintenance agreement is initiated and recognized ratably over the term of the maintenance agreement. As our customer base expands, we expect maintenance revenues to continue to grow, as maintenance is sold to new customers and existing customers renew.
 
As of April 30, 2009, deferred maintenance revenues were $32.4 million, of which $26.7 million represented current deferred maintenance revenues. As of April 30, 2008, deferred maintenance revenues were $24.3 million, of which $20.0 million represented current deferred maintenance revenues. As of April 30, 2007, deferred maintenance revenues were $17.1 million, of which $14.5 million represented current deferred maintenance revenues. Deferred maintenance revenues relate to advanced payments for support contracts that are recognized ratably. As of April 30, 2009, 2008 and 2007, the deferred maintenance revenues of $32.4 million, $24.3 million and $17.1 million, respectively, were reduced by net-down adjustments of $2.6 million, $1.5 million and $0.9 million, respectively. Net-down adjustments decrease both accounts receivable and deferred revenue and typically relate to billed but unpaid customer transactions for maintenance renewal support terms where services have not yet been provided, or where revenue from the customer is only recognized when cash has been paid and all other revenue recognition criteria have been met. See “Critical Accounting Policies, Significant Judgments and Estimates —


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Revenue Recognition” and Note 2 to our Consolidated Financial Statements (“Significant Accounting Policies — Revenue Recognition”) elsewhere in this report.
 
Services Revenues
 
Services revenues are generated from sales of services to our customers, including installation and implementation of our software, consulting and training. Professional services are not essential to the functionality of the associated software products. During fiscal 2009, we entered into an increasing number of service engagements to staff and manage the security operation centers, or SOCs, of certain large customers. These SOC engagements are typically longer in duration than other services engagements and support the day-to-day monitoring of customer SOC environments. We generally sell our services on a time-and-materials basis and recognize revenues as the services are performed. Services revenues have generally increased over time as we have sold and delivered installation and training services to our new customers and continued to sell training and consulting services to our existing customers, including our new SOC services.
 
As of April 30, 2009, 2008 and 2007, deferred service revenues were $2.9 million, $3.4 million and $2.2 million, respectively, in each case all of which represented current deferred services revenues. Deferred services revenues relate to customer payments in advance of services being performed. As of April 30, 2009, 2008 and 2007, the deferred service revenues of $2.9 million, $3.4 million and $2.2 million, respectively were reduced by net-down adjustments of $1.0 million, $0.7 million and $0.9 million, respectively. Net-down adjustments decrease both accounts receivable and deferred revenue and typically relate to billed but unpaid customer transactions for service engagements where services have not yet been provided, or where revenue from the customer is only recognized when cash has been paid and all other revenue recognition criteria have been met. See “Critical Accounting Policies, Significant Judgments and Estimates — Revenue Recognition” and Note 2 to our Consolidated Financial Statements (“Significant Accounting Policies — Revenue Recognition”) elsewhere in this report.
 
Cost of Revenues
 
Cost of revenues for our software products consists of third-party royalties and license fees for licensed technology incorporated into our software product offerings. Cost of revenues for appliance products consists of the hardware costs of the appliances and third-party royalties for licensed technology. The cost of product revenues is primarily impacted by the mix of software and appliance products as well as the relative ratio of third-party royalty bearing products included in software sales transactions. Sales of our appliance products are generally at a lower gross margin than sales of our software products.
 
Cost of maintenance revenues consists primarily of salaries and benefits related to maintenance personnel, royalties and other out-of-pocket expenses, and facilities and other related overhead.
 
Cost of services revenues consists primarily of the salaries and benefits of personnel, travel and other out-of-pocket expenses, facilities and other related overhead that are allocated based on the portion of the efforts of such personnel that are related to performance of professional services, and cost of services provided by subcontractors for professional services. Services gross margin may fluctuate as a result of periodic changes in our use of third party service providers, resulting in lower or higher gross margins for these services.
 
We intend to increase sales to the mid-market, a goal that we believe will be aided by our recent introduction of additional appliance products. We expect the percentage of our mid-market sales made through our distribution channel will be greater than it has been to date. We also expect a high percentage of our international sales to continue to be made through our distribution channel. Sales through the channel tend to be at a lower gross margin than direct sales. As a result, we may report lower gross margins in future periods than has been the case for prior periods.
 
Operating and Non-Operating Expenses
 
Research and Development Expenses.  Research and development expenses consist primarily of salaries and benefits of personnel engaged in the development of new products, the enhancement of existing products, quality assurance activities and, to a lesser extent, facilities costs and other related overhead. We expense all of our research


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and development costs as they are incurred. We expect research and development expenses to increase in absolute dollars for the foreseeable future as we continue to invest in the development of our products.
 
Sales and Marketing Expenses.  Sales and marketing expenses consist primarily of salaries, commissions and benefits related to sales and marketing personnel and consultants; travel and other out-of-pocket expenses; expenses for marketing programs, such as for trade shows and our annual users conference, marketing materials and corporate communications; and facilities costs and other related overhead. Commissions on sales of products and maintenance are typically accrued and expensed when the respective revenue elements are ordered. During fiscal 2007, commissions on sales of services were typically accrued and expensed when the services were delivered, and during fiscal 2008 and 2009, as a result of changes in our commission plan structure, commissions on sales of services were typically accrued and expensed when the services were ordered. We also pay commissions for channel sales not only to our channel sales force but also to our direct sales force in an effort to minimize channel conflicts as we develop our channel network. We intend to hire additional sales personnel, initiate additional marketing programs and build additional relationships with resellers and systems integrators on a global basis. Accordingly, we expect that our sales and marketing expenses will continue to increase for the foreseeable future in absolute dollars.
 
General and Administrative Expenses.  General and administrative expenses consist primarily of salaries and benefits related to general and administrative personnel and consultants; accounting and legal fees; insurance costs and facilities costs and other related overhead. We expect that, in the future, general and administrative expenses will increase in absolute dollars as we add personnel and incur additional costs related to the growth of our business and additional legal, accounting and other expenses in connection with our reporting and compliance obligations as a public company.
 
Other Income (Expense), Net.  Other income (expense), net consists of interest earned on our cash investments and foreign currency-related gains and losses. Our interest income will vary each reporting period depending on our average cash balances during the period and the current level of interest rates. Our foreign currency-related gains and losses will also vary depending upon movements in underlying exchange rates.
 
Accounting for Income Taxes.  Our provision for income taxes is calculated in compliance with SFAS No. 109, Accounting for Income Taxes, or SFAS 109, and other related guidance, and generally consists of tax expense related to current period earnings. We estimate income taxes in each of the jurisdictions in which we operate. This process involves determining income tax expense together with calculating the deferred income tax expense related to temporary differences resulting from the differing treatment of items for tax and accounting purposes. Deferred tax assets are recognized for deductible temporary differences, along with net operating loss carry-forwards, if it is more likely than not that the tax benefits will be realized. Deferred tax assets and liabilities are measured using enacted tax rates in effect for the year in which those temporary differences are expected to be recovered or settled. These temporary differences result in deferred tax assets and liabilities, which are included within the consolidated balance sheets.
 
To the extent a deferred tax asset cannot be recognized a valuation allowance is established to reduce our deferred tax assets to the amount that is more likely than not to be realized. A valuation allowance is maintained until sufficient evidence exists to support the reversal of all or some portion of these allowances. Should the actual amounts differ from our estimates, the amount of our valuation allowance could be materially impacted.
 
We have previously experienced a greater than 50% shift in our stock ownership, which creates annual limitations on our ability to use a portion of our net operating loss carry-forwards. As a result, our provision for income taxes and our resulting effective tax rate may be greater than if our net operating loss carry-forwards were available without limitation. In addition, our net operating loss carry-forwards may expire before we fully utilize them.
 
Critical Accounting Policies, Significant Judgments and Estimates
 
Our consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, which requires us to make estimates and judgments that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements as


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well as the reported amounts of revenues and expenses during the reporting period. We base our estimates and judgments on our historical experience, knowledge of current conditions and our beliefs regarding likely occurrences in the future, given available information. Estimates are used for, but are not limited to, revenue recognition, determination of fair value of stock and stock-based awards, valuation of goodwill and intangible assets acquired in business combinations, impairment of goodwill and other intangible assets, amortization of intangible assets, accounting for income taxes, accounting for uncertainties in income taxes, contingencies and litigation, allowances for doubtful accounts, and accrued liabilities. Actual results may differ from those estimates, and any differences may be material to our financial statements. Further, if we apply different factors, or change the method by which we apply the various factors that are used, in making our critical estimates and judgments, our reported operating results and financial condition could be materially affected.
 
Revenue Recognition
 
We recognize revenues in accordance with SOP 97-2. Accordingly, we exercise judgment and use estimates in connection with the determination of the amount of product, maintenance and services revenues to be recognized in each accounting period.
 
We derive revenues primarily from three sources: (i) sales of our software and hardware products, (ii) fees for maintenance to provide unspecified upgrades and customer technical support, and (iii) fees for services, including professional services for product installation, implementation, staffing and management services for SOCs and training. Our appliance products contain software that is more than incidental to the functionality of the product. In accordance with SOP 97-2, we recognize revenues when the following conditions have been met:
 
  •  persuasive evidence of an arrangement exists;
 
  •  the fee is fixed or determinable;
 
  •  product delivery has occurred or services have been rendered; and
 
  •  collection is considered probable.
 
We typically use a binding purchase order in conjunction with either a signed contract or reference on the purchase order to the terms and conditions of our shrinkwrap or end-user license agreement as evidence of an arrangement. We assess whether the fee is fixed or determinable based on the payment terms associated with the transaction and whether the sales price is subject to refund or forfeiture, concession or other adjustment. We do not generally grant rights of return or price protection to our distribution partners or end users, other than limited rights of return during the warranty period in some cases. We use shipping documents, contractual terms and conditions and customer acceptance, when applicable, to verify product delivery to the customer. For perpetual software license fees in arrangements that do not include customization, or services that are not considered essential to the functionality of the licenses, delivery is deemed to occur when the product is delivered to the customer. Services and consulting arrangements that are not essential to the functionality of the licensed product are recognized as revenues as these services are provided. Delivery of maintenance is considered to occur on a straight-line basis ratably over the life of the contract. We consider probability of collection based on a number of factors, such as creditworthiness of the customer as determined by credit checks and analysis, past transaction history, the geographic location and financial viability. We do not require, nor do we request, collateral from customers. If we determine that collectibility is not reasonably assured, we defer the revenues until collectibility becomes reasonably assured, generally upon receipt of cash. A net-down adjustment may be recorded in cases where sales transactions have been invoiced but are recognized on cash receipt, for invoiced but unpaid sales transactions related to post-contract customer support obligations for which the term has not commenced, or for invoiced but unpaid service engagements where services have not yet been provided. Net-down adjustments decrease both accounts receivable and deferred revenue. Any such transactions included in accounts receivable and deferred revenue at period end are reflected on the balance sheet on a net basis.
 
Our sales of software products to date have typically been multiple element arrangements, which have included software licenses and corresponding maintenance, and have also generally included some amount of professional services. Our sales of appliance products to date have been multiple element arrangements as well, which included hardware, software licenses and corresponding maintenance, and have also generally included


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some amount of professional services. We allocate the total arrangement fee among these multiple elements based upon their respective fair values as determined by VSOE or, if applicable, by the residual method under SOP 97-2. VSOE for maintenance and support services is based on separate sales and/or renewals to other customers or upon renewal rates quoted in contracts when the quoted renewal rates are deemed substantive in both rate and term. VSOE for professional services is established based on prices charged to customers when those services are sold separately. If we cannot objectively determine the fair value of any undelivered element in a multiple element arrangement, we defer revenues for each element until all elements have been delivered, or until VSOE can objectively be determined for any remaining undelivered element. If VSOE for maintenance does not exist, and this represents the only undelivered element, then revenues for the entire arrangement are recognized ratably over the performance period. When VSOE of a delivered element has not been determined, but the fair value for all undelivered elements has, we use the residual method to record revenues for the delivered element. Under the residual method, the fair value of the undelivered elements is deferred and the remaining portion of the arrangement fee is allocated to the delivered element and recognized immediately as revenues. Revenues from time-based (term) license sales that include ongoing delivery obligations throughout the term of the arrangement are recognized ratably over the term.
 
Our agreements generally do not include acceptance provisions. However, if acceptance provisions exist, we deem delivery to have occurred upon customer acceptance.
 
For sales to direct end-users and channel partners, we recognize product revenue once either we or our channel partner has a contractual agreement in place and upon transfer of title and risk of loss, which is generally upon shipment, provided all other criteria for revenue recognition have been met. Where sales are made through resellers, revenue is generally recorded upon shipment to the end-users, when all other criteria for revenue recognition have been met. In a limited number of instances, when delivery is to be made to a reseller upon the request of either the end-user or the reseller, and when all other criteria for revenue recognition have been met, it is our practice to recognize revenue on shipment to a reseller but only where an end-user has been identified prior to shipment. For end-users, resellers and systems integrators, we generally have no significant obligations for future performance such as rights of return or pricing credits.
 
We assess whether fees are collectible and fixed or determinable at the time of the sale, and recognize revenues if all other revenue recognition criteria have been met. Our standard payment terms are net 30 days and are considered normal up to net three months, while payment terms beyond three months are considered to be extended terms. Payments that are due within three months are generally deemed to be fixed or determinable based on our successful collection history on these agreements.
 
Stock-Based Compensation
 
Prior to May 1, 2006, we accounted for our stock-based awards to employees using the intrinsic value method prescribed in Accounting Principles Board, or APB, Opinion No. 25, Accounting for Stock Issued to Employees, or APB 25 and related interpretations. Under the intrinsic value method, compensation expense is measured on the date of the grant as the difference between the fair value of our common stock and the exercise or purchase price multiplied by the number of stock options or restricted stock awards granted. We amortize deferred stock-based compensation using the multiple option method as prescribed by Financial Accounting Standards Board, or FASB, Interpretation No. 28, Accounting for Stock Appreciation Rights and Other Variable Stock Option or Award Plans, or FIN 28, over the option vesting period using an accelerated amortization schedule. We amortized employee stock-based compensation of $19,000, $0.1 million and $0.3 million for fiscal 2009, 2008 and 2007, respectively.
 
Effective May 1, 2006, we adopted SFAS 123R, which requires companies to expense the fair value of employee stock options and other forms of stock-based compensation. SFAS 123R requires nonpublic companies that used the minimum value method under SFAS No. 123, Accounting for Stock-Based Compensation, or SFAS 123, for either recognition or pro forma disclosures to apply SFAS 123R using the prospective-transition method. As such, we continued to apply APB 25 in future periods to unvested equity awards outstanding at the date of adoption of SFAS 123R that were measured using the minimum value method. In addition, we continued to amortize those awards granted prior to May 1, 2006 utilizing an accelerated amortization schedule. As of April 30, 2009, amortization under the APB 25 minimum value method is considered complete. In accordance with


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SFAS 123R, we will recognize the compensation cost of employee stock-based awards granted subsequent to April 30, 2006 in the statement of operations using the straight-line method over the vesting period of the award.
 
To determine the fair value of stock options granted after May 1, 2006, we have elected to use the Black-Scholes option pricing model, which requires, among other inputs, an estimate of the fair value of the underlying common stock on the date of grant and assumptions as to volatility of our stock over the expected term of the related options, the expected term of the options, the risk-free interest rate and the option forfeiture rate. As there had been no public market for our common stock prior to our IPO in February 2008, we have determined the volatility for options granted for fiscal 2008 and fiscal 2007 based on an analysis of reported data for a peer group of companies that issued options with substantially similar terms. The expected volatility of options granted has been determined using weighted-average measures of the implied volatility and the historical volatility for this peer group of companies for a period equal to the expected life of the option. The weighted-average expected volatility for options granted during fiscal 2009, 2008 and 2007, was 52%, 55% and 66%, respectively. The expected life of options has been determined considering the expected life of options granted by a group of peer companies and the average vesting and contractual terms of options granted to our employees. The weighted-average expected life of options granted for fiscal 2009, 2008 and 2007 was 5.74, 5.25 and 5.25 years. For fiscal 2009, 2008 and 2007, the weighted-average risk-free interest rate used was 3.13%, 4.22% and 5.00%, respectively. The risk-free interest rate is based on a zero coupon United States treasury instrument whose term is consistent with the expected life of the stock options. We have not paid and do not anticipate paying cash dividends on our shares of common stock; therefore, the expected dividend yield is assumed to be zero. In addition, SFAS 123R requires companies to utilize an estimated forfeiture rate when calculating the expense for the period, whereas SFAS 123 permitted companies to record forfeitures based on actual forfeitures, which was our historical policy under SFAS 123. As a result, we applied an estimated annual forfeiture rate of 5% for fiscal 2009, 2008 and 2007, in determining the expense recorded in our consolidated statement of operations.
 
We recorded expense of $5.1 million, $4.2 million and $0.9 million for fiscal 2009, 2008 and 2007, respectively, in connection with stock-based awards accounted for under SFAS 123R. As of April 30, 2009, unrecognized stock-based compensation expense of non-vested stock options was $11.1 million. As of April 30, 2009, the unrecognized stock-based compensation expense is expected to be recognized using the straight-line method over the required service period of the options. The actual amount of stock-based compensation expense we record in any fiscal period will depend on a number of factors, including the number of stock options issued and the volatility of our stock price over time. In future periods, stock-based compensation expense may increase as we issue additional equity-based awards to continue to attract and retain key employees. Additionally, SFAS 123R requires that we recognize compensation expense only for the portion of stock options that are expected to vest. If the actual number of forfeitures differs from that estimated by management, we will be required to record adjustments to stock-based compensation expense in future periods.
 
Our 2007 Employee Stock Purchase Plan, or ESPP, became effective on the effectiveness of our IPO on February 14, 2008. The ESPP provides for consecutive six-month offering periods, except for the first offering period, which commenced on February 14, 2008 and ended on September 15, 2008. The ESPP is compensatory and results in compensation cost accounted for under SFAS 123R. We use the Black-Scholes option pricing model to estimate the fair value of rights to acquire stock granted under the ESPP. For the fiscal year ended April 30, 2009 and 2008, we recorded stock-based compensation expense associated with the ESPP of $1.0 million and $0.2 million, respectively. As of April 30, 2009, unrecognized stock-based compensation expense associated with rights to acquire shares of common stock under the ESPP was $0.4 million.
 
Business Combinations
 
We account for business combinations in accordance with SFAS No. 141, Business Combinations, or SFAS 141, which requires the purchase method of accounting for business combinations. In accordance with SFAS 141, we determine the recognition of intangible assets based on the following criteria: (i) the intangible asset arises from contractual or other rights; or (ii) the intangible asset is separable or divisible from the acquired entity and capable of being sold, transferred, licensed, returned or exchanged. In accordance with SFAS 141, we allocate the purchase price of our business combinations to the tangible assets, intangible assets and liabilities acquired


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based on their estimated fair values. We record the excess of the purchase price over the total of those fair values as goodwill.
 
Our valuations require significant estimates, especially with respect to intangible assets. Critical estimates in valuing certain intangible assets include, but are not limited to, future expected cash flows from customer contracts, customer lists and distribution agreements and discount rates. We estimate fair value based upon assumptions we believe to be reasonable, but which are inherently uncertain and unpredictable, and, as a result, actual results may differ from our estimates.
 
Goodwill and Intangible Assets
 
In accordance with SFAS No. 142, Goodwill and Other Intangible Assets, or SFAS 142, we do not amortize goodwill or other intangible assets with indefinite lives but rather test them for impairment. SFAS 142 requires us to perform an impairment review of our goodwill balance at least annually, which we intend to perform on November 1 of each fiscal year, and also whenever events or changes in circumstances indicate that the carrying amount of these assets may not be recoverable. The allocation of the acquisition cost to intangible assets and goodwill requires the extensive use of estimates and assumptions, including estimates of future cash flows expected to be generated by the acquired assets and amortization of intangible assets, other than goodwill. Further, when impairment indicators are identified with respect to previously recorded intangible assets, the values of the assets are determined using discounted future cash flow techniques. Significant management judgment is required in the forecasting of future operating results that are used in the preparation of the projected discounted cash flows, and should different conditions prevail, material write-downs of net intangible assets could occur. We review periodically the estimated remaining useful lives of our acquired intangible assets. A reduction in our estimate of remaining useful lives, if any, could result in increased amortization expense in future periods. Future goodwill impairment tests could result in a charge to earnings.
 
Allowance for Doubtful Accounts
 
We maintain an allowance for doubtful accounts based on a periodic review of customer accounts, payment patterns and specific collection issues. Where account-specific collection issues are identified, we record a specific allowance based on the amount that we believe will not be collected. For accounts where specific collection issues are not identified, we record a reserve based on the age of the receivables. As of April 30, 2009, we had two customers that accounted for 17% and 11%, respectively, of our net accounts receivable, which receivables were fully paid subsequent to the end of fiscal 2009. As of April 30, 2008, we had two customers that accounted for 25% and 15%, respectively, of our net accounts receivable, which receivables were fully paid subsequent to the end of fiscal 2008.
 
Accounting for Income Taxes
 
Management judgment is required in determining our provision for income taxes, our deferred tax assets and liabilities and any valuation allowance recorded against our net deferred tax assets.
 
Our provision for income taxes is calculated in compliance with SFAS No. 109, Accounting for Income Taxes, or SFAS 109, and other related guidance, and generally consists of tax expense related to current period earnings. As part of the process of preparing our consolidated financial statements, we are required to estimate income taxes in each of the jurisdictions in which we operate. This process involves determining our income tax expense together with calculating the deferred income tax expense or benefit related to temporary differences resulting from the differing treatment of items for tax and accounting purposes, such as deferred revenue or deductibility of certain intangible assets. These temporary differences result in deferred tax assets and liabilities. We must then assess the likelihood that the deferred tax assets may be recovered through carry back to prior year’s income or through the generation of future taxable income after consideration of tax planning strategies and then record a valuation allowance to reduce deferred tax assets to an amount we believe more likely than not will be realized. Changes in these estimates may result in significant increases or decreases to our tax provision in a period in which such estimates are changed which in turn would affect net income.


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We recorded a full valuation allowance as of April 30, 2009 because, based on the available evidence, we assessed that it was more likely than not that we would not be able to utilize all of our deferred tax assets in the future. We intend to maintain the full valuation allowances until sufficient evidence exists to support the reversal of all or some portion of these allowances. Should the actual amounts differ from our estimates, the amount of our valuation allowance could be materially impacted.
 
We have previously experienced a greater than 50% shift in our stock ownership, which creates annual limitations on our ability to use a portion of our net operating loss carry-forwards.
 
We adopted FASB Interpretation No. 48, Accounting for Uncertainty in Income Taxes, an Interpretation of SFAS 109, or FIN 48, on May 1, 2007. FIN 48 prescribes a recognition threshold and measurement attributes for the financial statement recognition and measurement of uncertain tax positions taken or expected to be taken in a company’s income tax return. FIN 48 also provides guidance on derecognition, classification, interest and penalties, accounting in interim periods, disclosure and transition with respect to income tax uncertainty. Management judgment is required to determine if the weight of available evidence indicates that a tax position is more likely than not to be sustained, as well as the largest amount of benefit from each sustained position that is more likely than not to be realized.
 
As a result of the implementation of FIN 48 in fiscal 2008, we recognized a liability for uncertain tax positions and a cumulative effect adjustment to the beginning balance of accumulated deficit on the balance sheet of $0.1 million. As of April 30, 2009, the liability for uncertain tax positions was increased to $0.3 million. In addition, as of April 30, 2008, we recorded a $1.8 million reduction to deferred tax assets for unrecognized tax benefits, all of which is currently offset by a full valuation allowance that had no affect on the beginning balance of accumulated deficit or the net balance sheet. As of April 30, 2009, the unrecognized tax benefit of $1.8 million increased to $2.5 million, all of which is offset by a full valuation allowance.
 
Our total unrecognized tax benefit as of April 30, 2008 and 2009 was $2.1 million and $2.7 million, respectively. As of April 30, 2009, we had $0.2 million of unrealized tax benefits that, if recognized, would affect our effective tax rate for fiscal 2009. In addition, we do not expect any material changes to the estimated amount of liability associated with our uncertain tax positions within the next 12 months. Our policy is that we recognize interest and penalties accrued on any unrecognized tax benefits as a component of income tax expense. As of April 30, 2008 and 2009, we had approximately $23,000 and $37,000, respectively of accrued interest or penalties associated with unrecognized tax benefits.
 
We file income tax returns in the U.S. federal jurisdiction, California and various state and foreign tax jurisdictions in which we have a subsidiary or branch operation. The tax years 2002 to 2008 remain open to examination by the U.S. federal and state tax authorities, and the tax years 2005 and 2008 remain open to examination by the foreign tax authorities.


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Results of Operations
 
The following table presents our results of operations as a percentage of total revenues for the periods indicated:
 
                         
    Fiscal Year Ended April 30,  
    2009     2008     2007  
 
Revenues:
                       
Products
    59.2 %     62.8 %     63.0 %
Maintenance
    28.3       27.2       26.9  
Services
    12.5       10.0       10.1  
                         
Total revenues
    100.0       100.0       100.0  
Cost of revenues:
                       
Products
    6.3       4.7       3.7  
Maintenance
    5.0       5.6       5.0  
Services
    7.3       5.7       5.0  
                         
Total cost of revenues
    18.6       16.0       13.7  
                         
Gross margin
    81.4       84.0       86.3  
Operating expenses:
                       
Research and development
    16.6       19.5       20.8  
Sales and marketing
    41.3       52.6       52.4  
General and administrative
    14.9       13.2       13.6  
                         
Total operating expenses
    72.8       85.3       86.8  
                         
Income (loss) from operations
    8.6 %     (1.3 )%     (0.5 )%
                         
 
Comparison of Fiscal 2009 and Fiscal 2008
 
Revenues
 
Revenues for 2009 and 2008 were as follows (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2009     2008     Dollars     Percent  
 
Products
  $ 80,616     $ 63,765     $ 16,851       26.4 %
Percentage of total revenues
    59.2 %     62.8 %                
Maintenance
    38,521       27,607       10,914       39.5 %
Percentage of total revenues
    28.3 %     27.2 %                
Services
    17,031       10,173       6,858       67.4 %
                                 
Percentage of total revenues
    12.5 %     10.0 %                
                                 
Total revenues
  $ 136,168     $ 101,545     $ 34,623       34.1 %
                                 
 
Product Revenues.  Product revenues in fiscal 2009 included revenues of $31.7 million from 217 new customers and revenues of $48.9 million from existing customers. New customer revenues in fiscal 2009 increased by $0.8 million compared to new customer revenues in fiscal 2008. Despite the increase of 53 new customers in fiscal 2009 compared to fiscal 2008, the marginal increase of product revenue from new customers was a result of a decline in average sales price of new customer sales transactions. This was primarily attributable to an increase in the number of new mid-market customers purchasing our ArcSight Logger product on a stand alone basis during fiscal 2009 compared to fiscal 2008, as well pricing pressure resulting from the poor economic environment. Existing customer revenues in fiscal 2009 increased by $16.1 million compared to existing customer revenues in


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fiscal 2008. The increase was primarily attributable to follow-on sales of our ESM and appliance products from a larger installed base. We anticipate that the mix of product revenues from new and existing customers could fluctuate from period to period as a result of the transaction size, product mix, impact of the poor economic environment and related geography of each revenue transaction. In addition, there was a net recognition of $0.9 million of product revenues in fiscal 2009 related to sales transactions executed in prior years that included undelivered product elements for which we did not have VSOE, while in fiscal 2008 there was a net recognition of product revenues of $2.7 million from such transactions. As of April 30, 2009, deferred product revenues included $1.3 million related to similar transactions. See the related discussion in “— Sources of Revenues, Cost of Revenues and Operating Expenses.”
 
Maintenance Revenues.  Maintenance revenues increased by $10.9 million in fiscal 2009 as a result of providing support services to a larger installed base as well as the incremental maintenance revenues from increased product sales. As a result of the timing of revenue recognition for sales transactions that included an undelivered product element for which we did not have VSOE, there was no recognition of such maintenance revenues in fiscal 2009, and a net recognition of $0.2 million of maintenance revenues in fiscal 2008. See the related discussion in “— Sources of Revenues, Cost of Revenues and Operating Expenses.”
 
Services Revenues.  Services revenues increased by $6.9 million in fiscal 2009 primarily due to service engagements to staff and manage the Security Operations Centers, or SOCs, of certain large customers.
 
Geographic Regions.  We sell our product in three geographic regions: Americas; Europe-Middle East, or EMEA; and Asia Pacific. Revenues, which include product, maintenance and service revenues in absolute amounts and as a percentage of total revenues for each region are summarized in the following table (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2009     2008     Dollars     Percent  
 
Americas
  $ 109,812     $ 77,621     $ 32,191       41.5 %
Percentage of total revenues
    80.6 %     76.4 %                
EMEA
    19,409       18,447       962       5.2 %
Percentage of total revenues
    14.3 %     18.2 %                
Asia Pacific
    6,947       5,477       1,470       26.8 %
                                 
Percentage of total revenues
    5.1 %     5.4 %                
                                 
Total revenues
  $ 136,168     $ 101,545     $ 34,623       34.1 %
                                 
 
Total revenues for fiscal 2009 as compared to fiscal 2008 increased due to the strength of the Americas region. The Americas region during fiscal 2009 increased in both absolute dollars and as a percentage of revenues. We experienced an increase in revenues of the EMEA region in absolute dollars, but a decrease in percentage of total revenues year over year. This percentage decrease was caused by a more significant impact on IT spending in this region due to the weak economic environment. The Asia Pacific region’s revenue remained constant in fiscal 2009 as compared to fiscal 2008. We expect the rate of growth of revenues from the EMEA and Asia Pacific regions to continue to trail growth in the Americas in the near term as a result of the varying impact that the recent and continuing severe deterioration in global economic and financial market conditions are having on capital spending and the differences in compliance mandates in these regions.


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Cost of Revenues and Gross Margin
 
The following table is a summary of cost of product, maintenance and services revenues in absolute amounts (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2009     2008     Dollars     Percent  
 
Products
  $ 8,595     $ 4,767     $ 3,828       80.3 %
Maintenance
    6,861       5,691       1,170       20.6 %
Services
    9,875       5,800       4,075       70.3 %
                                 
Total cost of revenues
  $ 25,331     $ 16,258     $ 9,073       55.8 %
                                 
 
The following table is a summary of gross profit for products, maintenance and services and their respective gross margins (in thousands, except percentages):
 
                 
    Fiscal Year Ended
 
    April 30,  
    2009     2008  
 
Gross margin
               
Products
  $ 72,021     $ 58,998  
Percentage of product revenues
    89.3 %     92.5 %
Maintenance
  $ 31,660     $ 21,916  
Percentage of maintenance revenues
    82.2 %     79.4 %
Services
  $ 7,156     $ 4,373  
Percentage of services revenues
    42.0 %     43.0 %
                 
Total gross margin
  $ 110,837     $ 85,287  
Percentage of total revenues
    81.4 %     84.0 %
                 
 
Cost of Product Revenues and Gross Margin.  Cost of product revenues increased by $3.8 million in fiscal 2009, primarily due to increased ArcSight Logger appliance cost of goods related to increased ArcSight Logger appliance sales, as well as an increase related to royalty obligations. Product gross margin decreased by 3.2% as a percentage of product revenues to 89.3% in fiscal 2009, compared to 92.5% in fiscal 2008 due in part to increased sales of lower margin ArcSight Logger and Connector appliance products and due in part to an increase in royalty fees related to increased sales of products that include licensed technology. To the extent revenues from our appliance products continue to increase as a percentage of product mix, gross product margin will decline. We believe that aggregate gross margins will remain stable going forward.
 
Cost of Maintenance Revenues and Gross Margin.  Cost of maintenance revenues increased by $1.2 million in fiscal 2009, due primarily to increased compensation related expenses of $1.0 million related to increased head count in our technical support organization and increases in third-party royalty support and maintenance expenses of $0.4 million, offset by a decrease in recruiting expenses of $0.1 million. Maintenance gross margin increased by 2.8% as a percentage of maintenance revenues to 82.2% in fiscal 2009 compared to 79.4% in fiscal 2008 due primarily to our installed base growing more quickly than corresponding growth in our support organization and associated costs.
 
Cost of Services Revenues and Gross Margin.  Cost of service revenues increased by $4.1 million in fiscal 2009 primarily due to a $1.9 million increase in compensation related-expenses related to increased head count and cost per employee, a $1.9 million increase related to the use of third party contractors and external consultants and a $0.3 million increase related to training and materials expense. Services gross margin decreased by 1.0% as a percentage of services revenues to 42.0% for fiscal 2009 compared to 43.0% in fiscal 2008, due primarily to an increase in headcount and related cost per employee, partially offset by increased employee productivity in relation to revenue growth.


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We believe that total gross margin as a percentage of revenues will remain relatively stable in future periods.
 
Operating Expenses
 
The following table is a summary of research and development, sales and marketing, and general and administrative expenses in absolute amounts and as a percentage of total revenues (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2009     2008     Dollars     Percent  
 
Research and development
  $ 22,537     $ 19,762     $ 2,775       14.0 %
Percentage of total revenues
    16.6 %     19.5 %                
Sales and marketing
    56,279       53,453       2,826       5.3 %
Percentage of total revenues
    41.3 %     52.6 %                
General and administrative
    20,278       13,422       6,856       51.1 %
                                 
Percentage of total revenues
    14.9 %     13.2 %                
                                 
Total operating expenses
  $ 99,094     $ 86,637     $ 12,457       14.4 %
                                 
Percentage of total revenues
    72.8 %     85.3 %                
                                 
 
Research and Development Expenses.  The increase in research and development expenses in fiscal 2009 of $2.8 million compared to fiscal 2008 was primarily attributable to an increase of $2.6 million in compensation-related expenses associated with an increase in research and development personnel from 101 to 109 at the respective period ends. In addition, there was an increase in facilities-related expense of $0.2 million as a result of the expansion of our headquarters in Cupertino, California to accommodate the increase in our personnel.
 
Sales and Marketing Expenses.  The increase in sales and marketing expenses in fiscal 2009 of $2.8 million compared to fiscal 2008 was primarily attributable to an increase of $2.0 million in compensation-related expense associated with an increase in sales and marketing personnel from 123 to 141 at the respective period ends. The increase also included an increase of $0.5 million in marketing program expense, an increase of $0.4 million in travel and entertainment expenses, and an increase in facilities expense of $0.2 million, offset by a decrease of $0.2 million in outside consulting fees. Sales and marketing expense as a percentage of total revenue decreased by 11.3% to 41.3% for fiscal 2009 as compared to 52.6% in fiscal 2008, due primarily to lower sales commissions as a result of changes in compensation plan structure, and as a result of a greater percentage of sales to existing customers, which are at a lower cost than sales to new customers.
 
General and Administrative Expenses.  The increase in general and administrative expenses of $6.9 million in fiscal 2009 compared to fiscal 2008 was primarily attributable to an increase of $3.3 million associated with compensation-related expense partially due to an increase in general and administrative personnel from 41 to 54 at the respective period ends. The increase also included an increase in professional service expenses for legal and accounting of $2.1 million, an increase of $0.3 million in liability insurance premium expense associated with increasing our coverage level in connection with our becoming a public company, an increase of $0.4 million in other service and miscellaneous expenses, an increase of $0.2 million in depreciation expense, an increase of $0.1 million in bad debt expense, and an increase of $0.2 million related to an investor relations program.


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Non-Operating Expenses
 
The following table is a summary of interest income and other expenses, net, in absolute amounts and as a percentage of total revenues (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2009     2008     Dollars     Percent  
 
Interest income
  $ 991     $ 857     $ 134       15.6 %
Percentage of total revenues
    0.7 %     0.8 %                
Other income (expense), net
    (257 )     (385 )     128       (33.2 )%
Percentage of total revenues
    (0.2 )%     (0.4 )%                
Provision for income taxes
    (2,564 )     (1,131 )     (1,433 )     (126.7 )%
                                 
Percentage of total revenues
    (1.9 )%     (1.1 )%                
                                 
Total non-operating expenses
  $ (1,830 )   $ (659 )   $ (1,171 )     (177.7 )%
                                 
Percentage of total revenues
    (1.3 )%     (0.6 )%                
                                 
 
Interest Income.  The increase in interest income of $0.1 million for fiscal 2009 compared to fiscal 2008 was primarily attributable to increased cash and cash equivalents related to net proceeds received from our IPO. The increase was offset by lower interest rates during fiscal 2009.
 
Other Income (Expense), Net.  The increase in other income (expense) of $0.1 million, net for fiscal 2009 compared to fiscal 2008 was primarily a result of a reduction in interest expense related to capitalized software licenses.
 
Provision for Income Taxes.  For fiscal 2009, we recorded a provision for income taxes of $2.6 million. The effective tax rate for fiscal 2009 is 20.6%, and is based on our estimated taxable income for the year. The difference between the provision for income taxes that would be derived by applying the statutory rate to our income before tax and the income tax provision actually recorded is primarily due to the impact of nondeductible SFAS 123R stock-based compensation expenses, offset by the use of net operating loss carry-forwards and tax credits previously not benefited. For fiscal 2008, we recorded a provision for income taxes of $1.1 million, primarily related to foreign corporate income taxes, federal and state alternative minimum taxes currently due, and a charge of $0.1 million to establish a deferred tax liability related to the temporary timing differences between the tax deductible amortization of goodwill related to the acquisition of Enira Technologies, LLC in June 2006 under applicable tax rules and SFAS No. 142 under which goodwill must be analyzed annually for impairment rather than amortized for financial reporting purposes (See Note 11 — “Income Taxes” for more detailed discussion). The effective tax rate for fiscal 2008 was (128.8%). The effective tax rate for fiscal 2008 differs from the U.S. federal statutory rate primarily due to our inability during this period to record a tax benefit for all or a portion of the domestic tax loss as a result of the valuation allowance on our deferred tax assets, and to a lesser extent other non-deductible items such as non-deductible SFAS 123R stock-based compensation expense.


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Comparison of Fiscal 2008 and Fiscal 2007
 
Revenues
 
Revenues for 2008 and 2007 were as follows (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2008     2007     Dollars     Percent  
 
Products
  $ 63,765     $ 43,989     $ 19,776       45.0 %
Percentage of total revenues
    62.8 %     63.0 %                
Maintenance
    27,607       18,762       8,845       47.1 %
Percentage of total revenues
    27.2 %     26.9 %                
Services
    10,173       7,082       3,091       43.6 %
                                 
Percentage of total revenues
    10.0 %     10.1 %                
                                 
Total revenues
  $ 101,545     $ 69,833     $ 31,712       45.4 %
                                 
 
Product Revenues.  Product revenues in fiscal 2008 included revenues of $31.0 million from 164 new customers and revenues of $32.8 million from existing customers. New customer revenues in fiscal 2008 increased by $5.5 million compared to new customer revenues in fiscal 2007. Existing customer revenues in fiscal 2008 increased by $14.3 million compared to existing customer revenues in fiscal 2007. There was a net recognition of $1.7 million of product revenues in fiscal 2007 related to sales transactions that included undelivered product elements for which we did not have VSOE, while in fiscal 2008 there was a net recognition of product revenues of $2.7 million from such transactions. As of April 30, 2008, deferred product revenues included $2.2 million related to similar transactions. See the related discussion in “— Sources of Revenues, Cost of Revenues and Operating Expenses.”
 
Maintenance Revenues.  Maintenance revenues increased by $8.8 million in fiscal 2008 as a result of providing support services to a larger installed base as well as the incremental maintenance revenues from increased product sales. As a result of the timing of revenue recognition for sales transactions that included an undelivered product element for which we did not have VSOE, there was a net recognition of $0.1 million of maintenance revenues in fiscal 2007, and a net recognition of $0.2 million of maintenance revenues in fiscal 2008. See the related discussion in “— Sources of Revenues, Cost of Revenues and Operating Expenses.”
 
Services Revenues.  Services revenues increased by $3.1 million in fiscal 2008, as a result of increased service transactions and providing services to a larger installed base.
 
Geographic Regions.  We sell our product in three geographic regions: Americas; Europe-Middle East; and Asia Pacific. Revenues, which include product, maintenance and service revenues in absolute amounts and as a percentage of total revenues for each region are summarized in the following table (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2008     2007     Dollars     Percent  
 
Americas
  $ 77,621     $ 55,704     $ 21,917       39.3 %
Percentage of total revenues
    76.4 %     79.8 %                
EMEA
    18,447       9,408       9,039       96.1 %
Percentage of total revenues
    18.2 %     13.5 %                
Asia Pacific
    5,477       4,721       756       16.0 %
                                 
Percentage of total revenues
    5.4 %     6.7 %                
                                 
Total revenues
  $ 101,545     $ 69,833     $ 31,712       45.4 %
                                 


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Cost of Revenues and Gross Margin
 
The following table is a summary of cost of product, maintenance and services revenues in absolute amounts (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2008     2007     Dollars     Percent  
 
Products
  $ 4,767     $ 2,569     $ 2,198       85.6 %
Maintenance
    5,691       3,498       2,193       62.7 %
Services
    5,800       3,521       2,279       64.7 %
                                 
Total cost of revenues
  $ 16,258     $ 9,588     $ 6,670       69.6 %
                                 
 
The following table is a summary of gross profit for products, maintenance and services and their respective gross margins (in thousands, except percentages):
 
                 
    Fiscal Year Ended
 
    April 30,  
    2008     2007  
 
Gross margin
               
Products
  $ 58,998     $ 41,420  
Percentage of product revenues
    92.5 %     94.2 %
Maintenance
  $ 21,916     $ 15,264  
Percentage of maintenance revenues
    79.4 %     81.4 %
Services
  $ 4,373     $ 3,561  
Percentage of services revenues
    43.0 %     50.3 %
                 
Total gross margin
  $ 85,287     $ 60,245  
Percentage of total revenues
    84.0 %     86.3 %
                 
 
Cost of Product Revenues and Gross Margin.  Cost of product revenues increased by $2.2 million in fiscal 2008, primarily due to increased appliance cost of goods of $1.9 million related to increased appliance sales, as well as a $0.3 million increase in license expense for third party software used in our products. Product gross margin fell by 1.7% as a percentage of product revenues to 92.5% in fiscal 2008, compared to 94.2% in fiscal 2007. This drop was primarily attributable to increased appliance sales where product costs are higher creating lower gross margin for product revenues. In future periods, we expect the appliance portion of our product revenues to continue to increase as a percentage of total revenues and, accordingly, we expect cost of product revenues to increase and product gross margin as a percentage of product revenues to decrease slightly.
 
Cost of Maintenance Revenues and Gross Margin.  Cost of maintenance revenues increased by $2.2 million in fiscal 2008, primarily due to increased compensation related expenses of $1.1 million related to increased head count, an increase in third-party royalty maintenance expenses of $0.5 million, and an increase in facilities expenses of $0.2 million. Maintenance gross margin fell by 2.0% as a percentage of maintenance revenues to 79.4% in fiscal 2008 compared to 81.4% in fiscal 2007. This decrease in maintenance gross margin is primarily attributable to increased head count in our technical support organization and increases in third-party royalty maintenance expenses.
 
Cost of Services Revenues and Gross Margin.  Cost of service revenues increased by $2.3 million in fiscal 2008, primarily due to increased compensation related-expenses of $1.5 million related to increased head count and cost per employee. Additionally, billable travel expense and use of third party contractors increased by $0.3 million and $0.2 million, respectively. Services gross margin as a percentage of services revenues decreased to 43.0% for fiscal 2008 compared to 50.3% in fiscal 2007, due primarily to an increase in cost per employee without a corresponding increase in revenue billing rates and a decrease in productivity due to training of employees.


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Operating Expenses
 
The following table is a summary of research and development, sales and marketing, and general and administrative expenses in absolute amounts and as a percentage of total revenues (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2008     2007     Dollars     Percent  
 
Research and development
  $ 19,762     $ 14,535     $ 5,227       36.0 %
Percentage of total revenues
    19.5 %     20.8 %                
Sales and marketing
    53,453       36,587       16,866       46.1 %
Percentage of total revenues
    52.6 %     52.4 %                
General and administrative
    13,422       9,453       3,969       42.0 %
                                 
Percentage of total revenues
    13.2 %     13.5 %                
                                 
Total operating expenses
  $ 86,637     $ 60,575     $ 26,062       43.0 %
                                 
Percentage of total revenues
    85.3 %     86.7 %                
                                 
 
Research and Development Expenses.  The increase in research and development expenses in fiscal 2008 of $5.2 million compared to fiscal 2007 was primarily attributable to an increase of $3.0 million in compensation-related expenses and an increase of $0.9 million in stock-based compensation expense, in each case associated with an increase in research and development personnel from 89 to 101 at the respective period ends. In addition, there was an increase in facilities-related expense of $0.9 million as a result of the expansion of our headquarters in Cupertino, California to accommodate the increase in our personnel. Research and development expense as a percentage of revenues was 19.5% in fiscal 2008 compared to 20.8% in fiscal 2007.
 
Sales and Marketing Expenses.  The increase in sales and marketing expenses in fiscal 2008 of $16.9 million compared to fiscal 2007 was primarily attributable to an increase of $10.2 million in compensation-related expense and $2.0 million in stock-based compensation expense, in each case associated with an increase in sales and marketing personnel from 104 to 123 at the respective period ends. In addition, travel and entertainment expenses increased by $1.6 million, overhead-related expenses such as employee relations and network communications, increased by $1.3 million, marketing program expenses increased by $0.6 million, and facilities expenses increased $0.4 million. Sales and marketing expense as a percentage of revenues remained essentially the same at 52.6% in fiscal 2008 compared to 52.4% in fiscal 2007.
 
General and Administrative Expenses.  The increase in general and administrative expenses of $4.0 million in fiscal 2008 compared to fiscal 2007 was primarily attributable to an increase of $2.3 million associated with compensation-related expense and an increase of $0.3 million in stock-based compensation expense, in each case associated with an increase in personnel from 32 to 41 at the respective period ends. In addition, there was an increase of $0.7 million in accounting, audit and tax expense, an increase in facilities expense of $0.4 million and an increase of $0.2 million in liability insurance expense associated with increasing our coverage level in connection with our becoming a public company. General and administrative expense as a percentage of revenues remained essentially the same at 13.2% in fiscal 2008 compared to 13.5% in fiscal 2007.


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Non-Operating Expenses
 
The following table is a summary of interest income and other expenses, net, in absolute amounts and as a percentage of total revenues (in thousands, except percentages):
 
                                 
    Fiscal Year Ended
             
    April 30,     Change in
    Change in
 
    2008     2007     Dollars     Percent  
 
Interest income
  $ 857     $ 637     $ 220       34.5 %
Percentage of total revenues
    0.8 %     0.9 %                
Other income (expense), net
    (385 )     (175 )     (210 )     (120.0 )%
Percentage of total revenues
    (0.4 )%     (0.2 )%                
Provision for income taxes
    (1,131 )     (389 )     (742 )     (190.7 )%
                                 
Percentage of total revenues
    (1.1 )%     (0.6 )%                
                                 
Total non-operating expenses
  $ (659 )   $ 73     $ (732 )     (1002.7 )%
                                 
Percentage of total revenues
    (0.6 )%     0.1 %                
                                 
 
Interest Income.  The increase in interest income was primarily attributable to increased cash and cash equivalents related to net proceeds received from our IPO.
 
Other Income (Expense), Net.  The decrease in other income (expense), net in fiscal 2008 is primarily a result of higher interest expense related to capitalized software licenses and, to a lesser extent, foreign currency losses.
 
Provision for Income Taxes.  The provision for income taxes of $1.1 million for the year ended April 30, 2008, is primarily related to foreign corporate income taxes, federal and state alternative minimum taxes currently due, and a charge of $0.3 million to establish a deferred tax liability related to the temporary timing difference between the tax deductible amortization of goodwill related to the acquisition of Enira Technologies, LLC in June 2006 under applicable tax rules and SFAS No. 142 under which goodwill must be analyzed annually for impairment rather than amortized for financial reporting purposes (see Note 11 — “Income Taxes” for more detail discussion). The provision for income taxes of $0.4 million for the fiscal year ended April 30, 2007, was primarily for foreign corporate income taxes.
 
Liquidity and Capital Resources
 
From our inception in May 2000 through October 2002, we funded our operations primarily through convertible preferred stock financings that raised a total of $26.8 million. We achieved positive cash flows from operations in fiscal 2004 through 2008, and generated $16.8 million of cash from our operating activities during fiscal 2009. We generally expect to continue generating positive operating cash flows on an annual basis. There may be individual quarters in which we use cash as a result of the timing of receipts or payments such as receipt of a large receivable from a customer whose revenue is recognized on a cash basis or payment of annual bonuses in the first quarter of a fiscal year. Additionally in February 2008, we completed our IPO in which we sold 6,000,000 shares of common stock at an issue price of $9.00 per share, raising a total of $45.9 million in net proceeds after deducting underwriting discounts and offering expenses.
 
At April 30, 2009, we had cash and cash equivalents totaling $90.5 million and accounts receivable of $34.2 million, compared to $71.9 million of cash and cash equivalents and $26.7 million of accounts receivable at April 30, 2008.
 
Historically our principal uses of cash have consisted of payroll and other operating expenses and purchases of property and equipment to support our growth. In fiscal 2007, we used $7.2 million in cash to purchase the assets of Enira Technologies, LLC and pay acquisition costs.


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The following table shows our cash flows from operating activities, investing activities and financing activities for the stated periods:
 
                         
    Fiscal Year Ended April 30,  
    2009     2008     2007  
 
Net cash provided by operating activities
  $ 16,841     $ 13,532     $ 11,050  
Net cash used in investing activities
    (2,007 )     (4,012 )     (10,233 )
Net cash provided by (used in) financing activities
  $ 3,948     $ 45,567     $ (359 )
 
Operating Activities
 
We have reported net income for fiscal 2009 and although we reported a net loss in fiscal 2008 and 2007, our operating activities have provided positive cash flows for each fiscal year presented, primarily due to the significant non-cash charges associated with stock-based compensation and depreciation and amortization reflected in operating expenses and cash received from collections from customers. Our cash flows from operating activities in any period will continue to be significantly influenced by our results of operations, these non-cash charges and changes in deferred revenues, as well as changes in other components of our working capital.
 
While we may report negative cash flows from operating activities from time to time in particular quarterly periods, we generally expect to continue to generate positive cash flows from operating activities on an annual basis. Future cash from operations will depend on many factors, including:
 
  •  the growth in our sales transactions and associated cash collections or growth in receivables;
 
  •  the level of our sales and marketing activities, including expansion into new territories;
 
  •  the timing and extent of spending to support product development efforts; and
 
  •  the timing of the growth in general and administrative expenses as we further develop our administrative infrastructure to support the business as a public company.
 
We generated $16.8 million of cash from operating activities during fiscal 2009, primarily as a result of generated net income of $9.9 million for this period, which included non-cash charges of $6.1 million for stock-based compensation expense, $3.3 million of depreciation and amortization and a $1.3 million non-cash benefit from excess tax benefits from stock-based compensation expense, a $3.8 million increase in deferred revenues, a $2.2 million decrease in prepaid expenses, a $2.2 million increase in other accrued liabilities. These amounts were offset in part by a $7.7 million increase in accounts receivable associated with the growth in revenue and timing of sales, a decrease in accounts payable of $1.7 million and a $0.2 million decrease in our accrued compensation and benefits due to changes in our compensation plan structures.
 
We generated $13.5 million of cash from operating activities during fiscal 2008, primarily as a result of a $11.7 million increase in deferred revenues, a $5.2 million increase in our accrued compensation and benefits because sales commissions and performance bonus accrued under our fiscal 2008 bonus plan were not paid until the first quarter of fiscal 2009, a $0.6 million decrease in prepaid expenses, offset in part by a $11.1 million increase in accounts receivable associated with the growth in revenue and timing of sales. In addition, we had a net loss of $2.0 million for this period, which included non-cash charges of $4.9 million for stock-based compensation expense and $2.5 million of depreciation and amortization.
 
We generated $11.1 million of cash from operating activities during fiscal 2007, primarily as a result of a $5.0 million increase in deferred revenues, a $3.3 million increase in our accrued compensation and benefits because sales commissions and performance bonuses accrued under our fiscal 2007 bonus plan were not paid until the first quarter of fiscal 2008, a $2.2 million increase in accounts payable resulting from the timing of payment obligations and a $1.4 million increase in other accrued liabilities, offset in part by a $3.4 million increase in accounts receivable associated with the growth in our revenues and a $1.0 million increase in prepaid expenses. In addition, we generated cash from operations in fiscal 2007 because our reported net loss of $0.3 million included $1.5 million of non-cash stock-based compensation expense and $1.9 million of non-cash depreciation and amortization charges.


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Investing Activities
 
During fiscal 2009, we used $2.0 million in cash for investing activities, all of which was related to capital expenditures associated with computer equipment, furniture and fixtures and software in support of the expansion of our infrastructure and work force. During fiscal 2008, we used $4.0 million in cash for investing activities, of which $2.0 million was related to capital expenditures associated with computer equipment, furniture and fixtures and software, and $1.4 million related to leasehold improvements, all in support of the expansion of our infrastructure and work force. During fiscal 2007, we used $10.2 million in cash for investing activities, primarily as a result of $7.2 million of cash consideration and acquisition costs, for the purchase of the assets of Enira Technologies, LLC, $2.2 million in purchases of property and equipment and $0.8 million in a restricted cash account used to secure a standby letter of credit.
 
Financing Activities
 
During fiscal 2009, we generated $3.9 million of cash from financing activities, comprised primarily of $4.8 million from net proceeds from the exercise of stock options and $1.3 million from tax benefits associated with disqualifying dispositions of awards associated with stock-based compensation, offset by $2.1 million in payments for prepaid software licenses used as a component in our product sales. During fiscal 2008, we generated $45.6 million of cash from financing activities, comprised primarily of $50.2 million in proceeds from our IPO (after underwriting discounts and commissions) and $0.9 million of net proceeds from the exercise of stock options, offset by payments of $3.7 million in IPO preparation costs, $1.9 million in payments for capital lease obligations and capitalized software licenses used as a component in our product sales. During fiscal 2007, cash used in financing activities was $0.4 million, and consisted of $0.6 million of costs incurred in conjunction with our IPO and $0.3 million in payments for capital lease obligations and capitalized software licenses, offset by proceeds from the exercise of stock options.
 
Other Factors Affecting Liquidity and Capital Resources
 
We believe that our cash and cash equivalents and any cash flow from operations will be sufficient to meet our anticipated cash needs, including for working capital purposes, capital expenditures and various contractual obligations, for at least the next 12 months. We may, however, require additional cash resources due to changed business conditions or other future developments, including any investments or acquisitions we may decide to pursue. If these sources are insufficient to satisfy our cash requirements, we may seek to sell debt securities or additional equity securities or to obtain a credit facility. The sale of additional equity securities could result in additional dilution to our stockholders. The incurrence of indebtedness would result in debt service obligations and could result in operating and financial covenants that would restrict our operations. In addition, there can be no assurance that any additional financing will be available on acceptable terms, if at all. We anticipate that, from time to time, we may evaluate acquisitions of complementary businesses, technologies or assets. However, there are no current understandings, commitments or agreements with respect to any acquisitions.
 
Off-Balance Sheet Arrangements
 
As of April 30, 2009, we had no off-balance sheet arrangements as defined in Item 303(a)(4) of the SEC’s Regulation S-K.
 
Contractual Obligations and Commitments
 
We lease facilities for our corporate headquarters, subsidiaries and regional sales offices. We lease our principal facility in Cupertino, California under a non-cancelable operating lease agreement that expires in October 2013. We also have leases for our regional sales offices that are for 13 months or less.


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The following table is a summary of our contractual obligations as of April 30, 2009:
 
                                                 
    Payments Due by Period  
    Total     FY 2010     FY 2011     FY 2012     FY 2013     Thereafter  
    (In thousands)  
 
Operating lease obligations
  $ 9,521     $ 2,196     $ 1,988     $ 2,068     $ 2,151     $ 1,118  
Accrued contractual obligations
  $ 106       33       33       33       7        
                                                 
Total
  $ 9,627     $ 2,229     $ 2,021     $ 2,101     $ 2,158     $ 1,118  
                                                 
 
On May 20, 2009, we entered into a software license agreement with Oracle USA, Inc that authorizes us to integrate Oracle database software with our ArcSight ESM products and distribute ArcSight ESM products with the embedded database software. Under the agreement, which has a two year term that commenced on May 31, 2009 when our prior agreement with Oracle expired, we have agreed to make royalty payments totaling $4.8 million over the license term. Under the prior agreement with Oracle, we made payments totaling $1.9 million during fiscal 2009.
 
Recent Accounting Pronouncements
 
In December 2007, the FASB issued SFAS No. 141(R), Business Combinations, or SFAS 141R, which replaces SFAS No. 141. SFAS 141R establishes principles and requirements for how an acquirer recognizes and measures in its financial statements the identifiable assets acquired, the liabilities assumed, and non-controlling interests in the acquiree and the goodwill acquired, in connection with a business combination. SFAS 141R also establishes disclosure requirements. SFAS 141R is effective for fiscal years beginning after December 15, 2008. We will adopt SFAS 141R at the beginning of our 2010 fiscal year which is May 1, 2009. The impact of SFAS 141R will depend on the nature, terms, and size of any acquisition we may consummate after the effective date.
 
In March 2008, the FASB issued SFAS No. 161, Disclosures about Derivative Instruments and Hedging Activities — an amendment of FASB Statement No. 133, or SFAS 161. SFAS 161 changes the disclosure requirements for derivative instruments and hedging activities. Entities are required to provide enhanced disclosures about (a) how and why an entity uses derivative instruments, (b) how derivative instruments and related hedge items are accounted for under Statement 133 and its related interpretations, and (c) how derivative instruments and related hedged items affect an entity’s financial position, financial performance, and cash flows. SFAS 161 is effective for financial statements issued for fiscal years and interim periods beginning after November 15, 2008. We are currently evaluating the potential impact, if any, of the adoption of SFAS 161, on our consolidated results of operations, financial condition or cash flows.
 
In April 2008, the FASB issued a Staff Position, or FSP, No. 142-3, Determination of the Useful Life of Intangible Assets, or FSP 142-3. FSP 142-3 amends the factors that should be considered in developing renewal or extension assumptions used to determine the useful life of a recognized intangible asset under SFAS 142. The intent of FSP 142-3 is to improve the consistency between the useful life of a recognized intangible asset under SFAS 142 and the period of expected cash flows used to measure the fair value of the asset under SFAS 141R, and other U.S. generally accepted accounting principles. FSP 142-3 is effective for financial statements issued for fiscal years beginning after December 15, 2008, and early adoption is not permitted. We are currently evaluating the potential impact, if any, of the adoption of SFAS 142-3 on our consolidated results of operations, financial condition or cash flows.
 
In May 2008, the FASB issued SFAS No. 162, The Hierarchy of Generally Accepted Accounting Principles, or SFAS 162. SFAS 162 identifies the sources of accounting principles and the framework for selecting the principles used in the preparation of financial statements of nongovernmental entities that are presented in conformity with generally accepted accounting principles (the GAAP hierarchy). SFAS 162 became effective for financial statements issued for fiscal years and interim periods beginning after November 15, 2008. The adoption of SFAS 162 did not have a material effect on our consolidated results of operations, financial condition or cash flows.
 
In February 2009, the FASB issued an FSP on SFAS No. 141(R)-a, Accounting for Assets Acquired and Liabilities Assumed in a Business Combination, or FSP 141R-a. FSP 141R-a amends the provisions related to the initial recognition and measurement, subsequent measurement and disclosure of assets and liabilities arising from


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contingencies in a business combination under SFAS 141R. FSP 141R-a establishes principles and requirements for pre-acquisition contingencies and an acquiree’s pre-existing contingent consideration arrangement in a business combination measured under SFAS 141R. In addition, FSP 141R-a requires separate disclosure of recognized and unrecognized contingencies. FSP 141R-a has the same effective date as SFAS 141R, and is effective for fiscal years beginning after December 15, 2008. We adopted FSP 141R-a May 1, 2009, the beginning of fiscal 2010. The impact of FSP 141R-a will depend on the nature, terms, and size of any acquisition we may consummate after the effective date.
 
Item 7A.   Quantitative and Qualitative Disclosures about Market Risk
 
Market Risk.  Market risk represents the risk of loss that may impact our financial position due to adverse changes in financial market prices and rates. Our market risk exposure is primarily a result of fluctuations in foreign exchange rates, interest rates and credit risk. We do not hold or issue financial instruments for trading purposes.
 
Foreign Currency Exchange Risk.  To date, substantially all of our international sales have been denominated in U.S. dollars, and therefore the majority of our net revenues are not subject to foreign currency risk. Our operating expenses and cash flows are subject to fluctuations due to changes in foreign currency exchange rates, but historically have had relatively little impact on our operating results and cash flows. We utilize foreign currency forward and option contracts to manage our currency exposures as part of our ongoing business operations. We do not expect to enter into foreign currency exchange contracts for trading or speculative purposes.
 
Interest Rate Risk.  Our investment policy is intended to preserve principal, provide liquidity and maximize income by limiting default risk, market risk and reinvestment risk. To minimize these risks, we primarily invest in money market funds. We had cash and cash equivalents totaling $90.5 million as of April 30, 2009, including the $45.9 million net proceeds from our IPO, which are primarily held for working capital and general corporate purposes. The fair value of our investment portfolio would not be significantly impacted by either a 100 basis point increase or decrease in market interest rates due mainly to the short-term nature of the majority of our investment portfolio. As a result, we do not believe that we have any material exposure to changes in the fair value of our investment portfolio as a result of changes in interest rates. Declines in interest rates, however, will reduce future interest income. We do not enter into investments for trading or speculative purposes.


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Item 8.   Financial Statements and Supplementary Data
 
Quarterly Results of Operations
 
The following table sets forth unaudited quarterly consolidated statements of operations data for each of the years in the two-year period ended April 30, 2009, (in thousands, except per share data). We derived this information from our unaudited consolidated financial statements, which we prepared on the same basis as our audited consolidated financial statements contained in this Annual Report on Form 10-K. In our opinion, these unaudited statements include all adjustments, consisting only of normal recurring adjustments that we consider necessary for a fair statement of that information when read in conjunction with the consolidated financial statements and related notes included elsewhere in this Annual Report on Form 10-K. The operating results for any quarter should not be considered indicative of results for any future period.
 
                                                                 
    Three Months Ended  
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
 
    2007     2007     2008     2008     2008     2008     2009     2009  
    (Unaudited, in thousands)  
 
Revenues:
                                                               
Products
  $ 12,205     $ 15,670     $ 17,698     $ 18,192     $ 15,802     $ 19,169     $ 21,775     $ 23,870  
Maintenance
    5,630       6,617       7,380       7,980       8,568       9,530       10,004       10,419  
Services
    2,035       2,341       2,593       3,204       3,293       4,136       4,613       4,989  
                                                                 
Total revenues
    19,870       24,628       27,671       29,376       27,663       32,835       36,392       39,278  
                                                                 
Cost of revenues:
                                                               
Products
    684       1,130       1,487       1,466       1,655       1,844       2,637       2,459  
Maintenance(1)
    1,246       1,381       1,456       1,608       1,631       1,663       1,637       1,930  
Services(1)
    1,078       1,362       1,454       1,906       2,043       2,387       2,587       2,858  
                                                                 
Total cost of revenues
    3,008       3,873       4,397       4,980       5,329       5,894       6,861       7,247  
                                                                 
Gross profit
    16,862       20,755       23,274       24,396       22,334       26,941       29,531       32,031  
                                                                 
Operating expenses(1):
                                                               
Research and development
    4,260       4,847       5,063       5,592       5,315       5,423       5,201       6,598  
Sales and marketing
    11,919       12,688       12,760       16,086       14,868       14,355       12,298       14,758  
General and administrative
    3,520       3,468       2,939       3,495       4,349       4,863       4,943       6,123  
                                                                 
Total operating expenses
    19,699       21,003       20,762       25,173       24,532       24,641       22,442       27,479  
                                                                 
Income (loss) from operations
    (2,837 )     (248 )     2,512       (777 )     (2,198 )     2,300       7,089       4,552  
                                                                 
Interest and other income (expense), net
    19       21       98       334       305       340       157       (68 )
                                                                 
Income (loss) before provision for income taxes
    (2,818 )     (227 )     2,610       (443 )     (1,893 )     2,640       7,246       4,484  
Provision for income taxes
    118       139       257       617       (563 )     795       2,183       149  
                                                                 
Net income (loss)
  $ (2,936 )   $ (366 )   $ 2,353     $ (1,060 )   $ (1,330 )   $ 1,845     $ 5,063     $ 4,335  
                                                                 
 
 
(1) Stock-based compensation expense as included in above:
 
                                                                 
Cost of maintenance revenues
  $ 8     $ 30     $ 24     $ 44     $ 46     $ 54     $ 56     $ 60  
Cost of services revenues
    8       38       23       46       33       39       34       36  
Research and development
    157       490       293       416       339       334       322       347  
Sales and marketing
    461       680       771       773       751       752       466       482  
General and administrative
    81       180       171       232       234       346       786       628  
                                                                 
Total stock-based compensation expenses
  $ 715     $ 1,418     $ 1,282     $ 1,511     $ 1,403     $ 1,525     $ 1,664     $ 1,553  
                                                                 


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The following table sets forth our historical results, for the periods indicated, as a percentage of our revenues.
 
                                                                 
    Three Months Ended  
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
 
    2007     2007     2008     2008     2008     2008     2009     2009  
    (Unaudited)  
 
Revenues:
                                                               
Products
    61.4 %     63.6 %     64.0 %     61.9 %     57.1 %     58.4 %     59.8 %     60.8 %
Maintenance
    28.3       26.9       26.6       27.2       31.0       29.0       27.5       26.5  
Services
    10.3       9.5       9.4       10.9       11.9       12.6       12.7       12.7  
                                                                 
Total revenues
    100.0       100.0       100.0       100.0       100.0       100.0       100.0       100.0  
                                                                 
Cost of revenues:
                                                               
Products
    3.4       4.6       5.4       5.0       6.0       5.6       7.3       6.3  
Maintenance
    6.3       5.6       5.3       5.5       5.9       5.1       4.5       4.9  
Services
    5.4       5.5       5.2       6.5       7.4       7.3       7.1       7.3  
                                                                 
Total cost of revenues
    15.1       15.7       15.9       17.0       19.3       18.0       18.9       18.5  
                                                                 
Gross margin
    84.9       84.3       84.1       83.0       80.7       82.0       81.1       81.5  
Operating expenses:
                                                               
Research and development
    21.4       19.7       18.3       19.0       19.2       16.5       14.3       16.8  
Sales and marketing
    60.0       51.5       46.1       54.8       53.7       43.7       33.8       37.6  
General and administrative
    17.7       14.1       10.6       11.9       15.7       14.8       13.5       15.6  
                                                                 
Total operating expenses
    99.1       85.3       75.0       85.7       88.6       75.0       61.6       70.0  
                                                                 
Income (loss) from operations
    (14.3 )%     (1.0 )%     9.1 %     (2.6 )%     (7.9 )%     7.0 %     19.5 %     11.5 %
                                                                 
 
Due to rounding to the nearest tenth of a percent, totals may not equal the sum of the line items in the table above.
 
Our operating results may fluctuate due to a variety of factors, many of which are outside our control. As a result, comparing our operating results on a period-to-period basis may not be meaningful. You should not rely on our past results as an indication of our future performance.
 
Revenues have increased over the quarters presented, other than the first quarter of fiscal 2009, due to increases in the number of products sold to new and existing customers and expansion into the international and mid-size markets. This revenue trend was impacted by multiple element sales transactions that included undelivered product elements for which we did not have VSOE. Revenues in fiscal 2007 and prior years excluded revenues related to multiple element sales transactions consummated for which the revenues were deferred because we did not have VSOE, for some product elements that were not delivered in the fiscal year of the transaction. Following identification in mid-fiscal 2007 of transactions with such undelivered elements, during fiscal 2009, fiscal 2008 and the fourth quarter of fiscal 2007, with respect to many of these transactions, we either delivered such product elements, or we and our customers amended the contractual terms of these sales transactions to remove the undelivered product elements. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations — Sources of Revenues, Cost of Revenues and Operating Expenses.” The following table sets forth the net quarterly impact of these types of sales transactions by quarter for fiscal 2009 and 2008:
 
                                                                 
    Three Months Ended  
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
    July 31,
    Oct. 31,
    Jan. 31,
    April 30,
 
    2007     2007     2008     2008     2008     2008     2009     2009  
    (Unaudited, in millions)  
 
Product revenues
    0.8       0.6       1.0       0.3       0.2       0.2       0.3       0.2  
Maintenance revenues
    0.1             0.1                                
Services revenues
                                               
                                                                 
Total revenues
    0.9       0.6       1.1       0.3       0.2       0.2       0.3       0.2  
                                                                 
 
While similar multiple element transactions with undelivered elements for which we lack VSOE may be identified prospectively in future periods, we expect that in future periods the comparison of revenues from period-to-period will not be impacted to the same extent by similar prior or future transactions.


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INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
         
    Page
 
    62  
    63  
    64  
    65  
    66  
    67  


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Report of Independent Registered Public Accounting Firm
 
The Board of Directors and Stockholders
ArcSight, Inc.
 
We have audited the accompanying consolidated balance sheets of ArcSight, Inc. as of April 30, 2009 and 2008, and the related consolidated statements of operations, stockholders’ equity, and cash flows for each of the three years in the period ended April 30, 2009. These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
 
In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of ArcSight, Inc. at April 30, 2009 and 2008, and the consolidated results of its operations and its cash flows for each of the three years in the period ended April 30, 2009, in conformity with U.S. generally accepted accounting principles.
 
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), ArcSight, Inc.’s internal control over financial reporting as of April 30, 2009, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated July 8, 2009 expressed an unqualified opinion thereon.
 
/s/ Ernst & Young LLP
 
San Jose, California
July 8, 2009


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ARCSIGHT, INC.
 
Consolidated Balance Sheets
 
                 
    As of April 30,  
    2009     2008  
    (In thousands, except
 
    share amounts and
 
    par value)  
 
ASSETS
Current assets:
               
Cash and cash equivalents
  $ 90,467     $ 71,946  
Accounts receivable, net of allowance for doubtful accounts of $262 and $133, as of April 30, 2009 and 2008, respectively
    34,184       26,658  
Prepaid expenses and other current assets
    3,861       5,565  
                 
Total current assets
    128,512       104,169  
Property and equipment, net
    4,416       4,834  
Goodwill
    5,746       5,746  
Acquired intangible assets, net
    1,319       2,161  
Other long-term assets
    1,168       1,669  
                 
Total assets
  $ 141,161     $ 118,579  
                 
 
LIABILITIES AND STOCKHOLDERS’ EQUITY
Current liabilities:
               
Accounts payable
  $ 1,432     $ 3,115  
Accrued compensation and benefits
    11,671       11,864  
Other accrued liabilities
    4,700       5,967  
Deferred revenues, current
    36,160       36,512  
                 
Total current liabilities
    53,963       57,458  
Deferred revenues, non-current
    8,888       4,754  
Other long-term liabilities
    1,637       1,598  
                 
Total liabilities
    64,488       63,810  
Commitments and contingencies (Note 6) 
               
Stockholders’ equity:
               
Convertible preferred stock, $0.00001 par value per share, 10,000,000 shares authorized as of April 30, 2009 and 2008, respectively; no shares issued and outstanding as of April 30, 2009 and 2008, respectively
           
Common stock, $0.00001 par value per share; 150,000,000 shares authorized as of April 30, 2009 and April 30, 2008, respectively; 32,248,116 and 31,022,190 issued and outstanding as of April 30, 2009 and 2008, respectively
           
Additional paid-in capital
    113,781       101,574  
Deferred stock-based compensation
          (53 )
Accumulated other comprehensive loss
    (314 )     (45 )
Accumulated deficit
    (36,794 )     (46,707 )
                 
Total stockholders’ equity
    76,673       54,769  
                 
Total liabilities and stockholders’ equity
  $ 141,161     $ 118,579  
                 
 
The accompanying notes are an integral part of these consolidated financial statements.


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ARCSIGHT, INC.
 
Consolidated Statements of Operations
 
                         
    Fiscal Year Ended April 30,  
    2009     2008     2007  
    (In thousands)  
 
Revenues:
                       
Products
  $ 80,616     $ 63,765     $ 43,989  
Maintenance
    38,521       27,607       18,762  
Services
    17,031       10,173       7,082  
                         
Total revenues
    136,168       101,545       69,833  
                         
Cost of revenues:
                       
Products
    8,595       4,767       2,569  
Maintenance(1)
    6,861       5,691       3,498  
Services(1)
    9,875       5,800       3,521  
                         
Total cost of revenues
    25,331       16,258       9,588  
                         
Gross profit
    110,837       85,287       60,245  
Operating expenses(1):
                       
Research and development
    22,537       19,762       14,535  
Sales and marketing
    56,279       53,453       36,587  
General and administrative
    20,278       13,422       9,453  
                         
Total operating expenses
    99,094       86,637       60,575  
                         
Income (loss) from operations
    11,743       (1,350 )     (330 )
Interest income
    991       857       637  
Other income and expense, net
    (257 )     (385 )     (175 )
                         
Income (loss) before provision for income taxes
    12,477       (878 )     132  
Provision for income taxes
    2,564       1,131       389  
                         
Net income (loss)
  $ 9,913     $ (2,009 )   $ (257 )
                         
Net income (loss) per common share, basic
  $ 0.32     $ (0.08 )   $ (0.03 )
                         
Net income (loss) per common share, diluted
  $ 0.30     $ (0.08 )   $ (0.03 )
                         
Shares used in computing basic net income (loss) per common share
    31,233       25,936       10,042  
                         
Shares used in computing diluted net income (loss) per common share
    33,550       25,936       10,042  
                         
 
 
(1) Stock-based compensation expense included in above (see Note 9):
 
                         
Cost of maintenance revenues
  $ 216     $ 106     $ 3  
Cost of services revenues
    142       115       14  
Research and development
    1,342       1,356       501  
Sales and marketing
    2,451       2,685       661  
General and administrative
    1,994       664       350  
 
The accompanying notes are an integral part of these consolidated financial statements.


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ARCSIGHT, INC.
 
Consolidated Statements of Stockholders’ Equity
For the Fiscal Years Ended April 2007, 2008 and 2009
 
                                                                         
                                        Accumulated
             
    Convertible
                Additional
    Deferred
    Other
          Total
 
    Preferred Stock     Common Stock     Paid-in
    Stock-Based
    Comprehensive
    Accumulated
    Stockholders’
 
    Shares     Amount     Shares     Amount     Capital     Compensation     Income (Loss)     Deficit     Equity  
    (In thousands, except share amounts)  
 
Balance as of April 30, 2006
    13,029,223       26,758       9,967,561             19,383       (396 )     (3 )     (44,309 )     1,433  
Issuance of common stock in connection with legal settlement
                62,500             178                         178  
Exercise of Series B preferred stock warrants
    3,274                                                  
Issuance of common stock in connection with acquisition of Enira Technologies, LLC
                253,038             1,538                         1,538  
Reclassification of options exercised but not vested, net
                            122                         122  
Issuance of common stock upon exercise of stock options
                225,326             582                         582  
Repurchase of common stock subject to vesting
                (21,263 )           (11 )                       (11 )
Amortization of deferred stock-based compensation, net of terminations
                            (13 )     280                   267  
Stock-based compensation under SFAS 123R — options
                            892                         892  
Issuance of restricted stock in connection with acquisition of Enira Technologies, LLC
                132,879             808       (808 )                  
Amortization of restricted stock-based compensation
                                  370                   370  
Comprehensive loss:
                                                                       
Foreign currency translation adjustment
                                        16             16  
Net loss
                                              (257 )     (257 )
                                                                         
Comprehensive loss
                                                                    (241 )
                                                                         
Balance as of April 30, 2007
    13,032,497       26,758       10,620,041             23,479       (554 )     13       (44,566 )     5,130  
Cumulative effect adjustment due to the adoption of FIN 48
                                              (132 )     (132 )
Issuance of common stock upon exercise of stock options
                402,260             923                         923  
Reclassification of options exercised but not vested, net
                            60                         60  
Repurchase of common stock subject to vesting
                (6,845 )           (3 )                       (3 )
Amortization of deferred stock-based compensation, net of terminations
                            (6 )     97                   91  
Amortization of restricted stock-based compensation
                                  404                   404  
Stock-based compensation under SFAS 123R
                            4,431                         4,431  
Exercise of Series B preferred stock warrants
    12,909                                                  
Exercise of common stock warrants
                6,293                                      
Conversion of preferred stock into common stock
    (13,045,406 )     (26,758 )     14,000,441             26,758                          
Proceeds from initial public offering, net of issuance costs of $4,288
                6,000,000             45,932                         45,932  
Comprehensive loss:
                                                                       
Foreign currency translation adjustment
                                        (58 )           (58 )
Net loss
                                              (2,009 )     (2,009 )
                                                                         
Comprehensive loss
                                                                    (2,067 )
                                                                         
Balance as of April 30, 2008
                31,022,190             101,574       (53 )     (45 )     (46,707 )     54,769  
Issuance of common stock under stock option and stock purchase plans
                1,225,926             4,800                         4,800  
Reclassification of options exercised but not vested, net
                            24                         24  
Amortization of deferred stock-based compensation, net of terminations
                                  19                   19  
Amortization of restricted stock-based compensation
                                  34                   34  
Stock-based compensation under SFAS 123R
                            6,092                         6,092  
Tax benefit from stock-based awards
                            1,291                         1,291  
Comprehensive income:
                                                                       
Foreign currency translation adjustment
                                        (269 )           (269 )
Net income
                                              9,913       9,913  
                                                                         
Comprehensive income
                                                                    9,644  
                                                                         
Balance as of April 30, 2009
        $       32,248,116     $     $ 113,781     $     $ (314 )   $ (36,794 )   $ 76,673  
                                                                         
 
The accompanying notes are an integral part of these consolidated financial statements.


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ARCSIGHT, INC.
 
Consolidated Statements of Cash Flows
 
                         
    Fiscal Year Ended April 30,  
    2009     2008     2007  
    (In thousands)  
 
Cash flows from operating activities:
                       
Net income (loss)
  $ 9,913     $ (2,009 )   $ (257 )
Adjustments to reconcile net loss to net cash provided by operating activities:
                       
Depreciation and amortization
    2,471       1,945       1,414  
Amortization of acquired intangibles
    842       573       476  
Loss (gain) on disposal of property and equipment
    17       (6 )     3  
Stock-based compensation
    6,145       4,926       1,529  
Excess tax benefit from stock-based compensation
    (1,291 )            
Provision for allowance for doubtful accounts
    142       33       112  
Changes in operating assets and liabilities:
                       
Accounts receivable
    (7,668 )     (11,137 )     (3,352 )
Prepaid expenses and other assets
    2,205       1,008       (725 )
Accounts payable
    (1,683 )     269       2,199  
Accrued compensation and benefits
    (193 )     5,186       3,294  
Other accrued liabilities
    2,159       1,066       1,386  
Deferred revenues
    3,782       11,678       4,971  
                         
Net cash provided by operating activities
    16,841       13,532       11,050  
Cash flows from investing activities:
                       
Restricted cash
                (842 )
Acquisition of Enira Technologies, LLC
                (7,209 )
Purchase of property and equipment
    (2,007 )     (4,031 )     (2,182 )
Proceeds from sales of property and equipment
          19        
                         
Net cash used in investing activities
    (2,007 )     (4,012 )     (10,233 )
Cash flows from financing activities:
                       
Initial public offering preparation costs
          (3,669 )     (619 )
Proceeds from initial public offering
          50,220        
Excess tax benefit from stock-based compensation
    1,291              
Proceeds from exercise of stock options, net of repurchases
    4,800       920       571  
Payment of capital lease and software license obligations
    (2,143 )     (1,904 )     (311 )
                         
Net cash provided by (used in) financing activities
    3,948       45,567       (359 )
Effect of exchange rate changes on cash
    (261 )     (58 )     16  
                         
Net increase in cash and cash equivalents
    18,521       55,029       474  
Cash and cash equivalents at beginning of period
    71,946       16,917       16,443  
                         
Cash and cash equivalents at end of period
  $ 90,467     $ 71,946     $ 16,917  
                         
Supplemental disclosure of cash flow information:
                       
Income taxes paid
  $ 1,669     $ 331     $ 583  
Interest expense paid
  $ 110     $ 227     $ 7  
Supplemental disclosure of non-cash investing and financing activities:
                       
Common stock issued to non-employee for settlement of Series B financing costs and for consulting services
                178  
Issuance of restricted stock in connection with acquisition of Enira Technologies, LLC
                808  
Common stock issued upon conversion of preferred stock
          26,758        
Common stock issued for acquisition
                1,538  
Property and equipment acquired under capital lease
    101              
 
The accompanying notes are an integral part of these consolidated financial statements.


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements
 
1.   Description of Business
 
ArcSight, Inc. (“ArcSight” or the “Company”) is a leading provider of compliance and security management solutions that protect enterprises and government agencies. The Company helps customers comply with corporate and regulatory policy, safeguard their assets and processes and control risk. The Company’s platform collects and correlates user activity and event data across the enterprise so that businesses can rapidly identify, prioritize and respond to compliance violations, policy breaches, cybersecurity attacks and insider threats. The Company’s ESM products correlate massive numbers of events from thousands of security point solutions, network and computing devices and applications, enabling intelligent identification, prioritization and response to external threats, insider threats and compliance and corporate policy violations. The Company also provides complementary software that delivers pre-packaged analytics and reports tailored to specific compliance and security initiatives, as well as appliances that streamline event log archiving. The Company is headquartered in Cupertino, California, and was incorporated on May 3, 2000 under the laws of the state of Delaware.
 
Initial Public Offering
 
In February 2008, the Company completed an initial public offering (“IPO”), in which it sold 6,000,000 shares of common stock, at an issue price of $9.00 per share. The Company raised a total of $54.0 million in gross proceeds from the IPO, or $45.9 million in net proceeds after deducting underwriters’ discounts of $3.8 million and other offering expenses of $4.3 million. Upon the completion of the IPO, all shares of convertible preferred stock outstanding automatically converted into 14,000,441 shares of common stock.
 
2.   Significant Accounting Policies
 
Basis of Presentation and Consolidation
 
The accompanying audited consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant inter-company transactions have been eliminated on consolidation. Certain amounts in the consolidated financial statements for prior periods have been reclassified to conform to the current presentation.
 
On November 20, 2007, the Board of Directors and the Company’s stockholders approved a 1-for-4 reverse stock split of the Company’s outstanding shares of common stock and convertible preferred stock (the “Reverse Split”). All authorized, reserved, issued and outstanding common stock, convertible preferred stock and per share amounts contained in these notes and the accompanying consolidated financial statements have been retroactively adjusted to reflect the Reverse Split.
 
On June 2, 2006, the Company completed the acquisition of substantially all of the assets of Enira Technologies, LLC (“Enira”), a privately-held provider of solutions for responding to network security compromises. The accompanying consolidated financial statements include the combined activity since the date of the acquisition.
 
Use of Estimates
 
The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements as well as the reported amounts of revenues and expenses during the reporting period. The Company bases its estimates and judgments on its historical experience, knowledge of current conditions, and its beliefs on what could occur in the future, given available information. Estimates, assumptions and judgments, are used for, but are not limited to, revenue recognition, determination of fair value of stock and stock-based awards, valuation of goodwill and intangible assets acquired in business combinations, impairment of goodwill and other intangible assets, amortization of intangible assets, contingencies and litigation, accounting for income taxes and uncertain tax positions, allowances


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements — (Continued)
 
for doubtful accounts, valuations of cash equivalents, and accrued liabilities. Actual results may differ from those estimates, and such differences may be material to the financial statements.
 
Cash and Cash Equivalents
 
The Company maintains its cash and cash equivalents in accounts with high-credit quality financial instruments. The Company considers all highly liquid investments purchased with a maturity of three months or less at the date of purchase to be cash equivalents. The Company’s cash equivalents consist of money market accounts on deposit with one primary bank and are stated at cost, which approximates fair value.
 
Fair Value of Financial Instruments
 
The carrying amounts of cash equivalents, restricted cash, trade accounts receivable, accounts payable, and other accrued liabilities approximate their respective fair values due to the relatively short-term maturities. The carrying amounts of derivative financial instruments approximate their respective fair values due to adjusting these investments to their respective market values each reporting period.
 
Foreign Currency Translation/Transactions
 
The functional currency of the Company’s foreign subsidiaries is the local currency. Adjustments resulting from translating foreign functional currency financial statements into U.S. dollars are recorded as a separate component of accumulated other comprehensive income (loss). Income and expense accounts are translated into U.S. dollars at average rates of exchange prevailing during the periods presented. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rates in effect on the balance sheet dates.
 
Net foreign currency transaction losses of approximately $0.1 million, $0.1 million and $0.2 million, for fiscal 2009, 2008 and 2007, respectively, were primarily the result of the settlement of inter-company transactions and are included in other expense.
 
Derivative Financial Instruments
 
The majority of the Company’s sales are denominated in United States dollars; however, there are some sales transactions denominated in foreign currencies. In addition, the Company’s foreign subsidiaries pay their expenses in local currency. Therefore, movements in exchange rates could cause net sales and expenses to fluctuate, affecting the Company’s profitability and cash flows. The Company’s general practice is to use foreign currency forward contracts to reduce its exposure to foreign currency exchange rate fluctuations. Unrealized gains and losses associated with these foreign currency contracts are reflected in the Company’s balance sheet and recorded in prepaid expenses and other current assets or accrued expenses and other current liabilities. Changes in fair value and premiums paid for foreign currency contracts are recorded directly in other income and expense in the consolidated statements of operations. Cash flows from such derivatives are classified as operating activities. The objective of these contracts is to reduce the impact of foreign currency exchange rate movements on the Company’s operating results. During fiscal 2009, 2008 and 2007, the Company considered the net results of the use of foreign currency forward contracts to be an effective mechanism to minimize the fluctuations and movements in exchange rates that affect the Company’s profitability and cash flows. All of the Company’s foreign currency forward contracts mature within 12 months from the balance sheet date. The Company does not use derivatives for speculative or trading purposes, nor does the Company designate its derivative instruments as hedging instruments, as defined by the Financial Accounting Standard Board (“FASB”) under Statement of Financial Accounting Standards (“SFAS”) No. 133, “Accounting for Derivative Instruments and Hedging Activities” (“SFAS 133”).


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements — (Continued)
 
Concentration of Credit Risk and Business Risk
 
Financial instruments that potentially subject the Company to concentrations of credit risk consist principally of cash equivalents and accounts receivable. The Company is exposed to credit risk in the event of default by the primary financial institution holding its cash and cash equivalents to the extent recorded on its balance sheet. Risks associated with cash equivalents are mitigated by banking with high-credit quality institutions. Such deposits may be in excess of insured limits. Management believes that the financial institutions that hold the Company’s investments are financially sound and, accordingly, minimal credit risk exists with respect to these investments. To date, the Company has not experienced any losses on its cash and cash equivalents. The Company performs periodic evaluations of the relative credit standing of these financial institutions.
 
The Company sells its products and maintenance and services directly to customers or through resellers in Asia Pacific, Europe, the Middle East and Africa (collectively, “EMEA”) and the Americas, with the majority of its sales in the United States. The Company monitors its exposure within accounts receivable and records an allowance against doubtful accounts as necessary. The Company performs ongoing credit evaluations of its customers and extends credit in the normal course of business and generally does not require collateral. Historically, the Company has not experienced significant credit losses on its accounts receivable. Management believes that any risk of loss for trade receivables is mitigated by the Company’s ongoing credit evaluations of its customers.
 
No customer or reseller accounted for more than 10% of total revenues for fiscal 2009, 2008 or 2007. As of April 30, 2009, the Company had two customers with accounts receivable balances greater than 10% of the Company’s net accounts receivable, with balances of 17% and 11% of net accounts receivable. As of April 30, 2008, the Company had two customers with accounts receivable balances greater than 10% of the Company’s net accounts receivable, with balances of 25% and 15% of net accounts receivable. In fiscal 2009, 2008 and 2007, the Company derived 22%, 20% and 32% of our revenues, respectively, from contracts with agencies of the U.S. federal government.
 
The majority of the Company’s revenues are derived from sales of the ESM product and related products and services, and the Company expects this to continue for the foreseeable future. As a result, although the Company has introduced complementary appliance products in fiscal 2009, 2008 and 2007 for which the Company uses a single source for manufacturing and fulfillment, the Company’s revenues and operating results will continue to depend significantly on the demand for the ArcSight ESM product. Demand for ArcSight ESM is affected by a number of factors, some of which are beyond the Company’s control, including the timing of development and release of new products by the Company and its competitors, technological change, lower-than-expected growth or a contraction in the worldwide market for enterprise compliance and security management solutions and other risks. If the Company is unable to continue to meet customer demands or achieve more widespread market acceptance of ArcSight ESM, its business, operating results, financial condition and growth prospects will be adversely affected.
 
Revenue Recognition
 
The Company derives its revenues from three sources: (1) sales of software licenses and related appliances (“products”); (2) fees for maintenance to provide unspecified upgrades and customer technical support (“maintenance”); and (3) fees for services, which includes services performed in connection with time-and-materials based consulting agreements (“services”).
 
For all sales, revenues are subject to the guidance and requirements of American Institute of Certified Public Accountants (“AICPA”) Statement of Position (“SOP”) No. 97-2, “Software Revenue Recognition” (“SOP 97-2”), as amended by SOP No. 98-9, “Software Revenue Recognition with Respect to Certain Arrangements” (“SOP 98-9”).
 
The Company enters into software license agreements through direct sales to customers and through resellers. The license agreements include post-contract customer support and may include professional services deliverables. Post-contract customer support includes rights to receive unspecified software product updates and upgrades,


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements — (Continued)
 
maintenance releases and patches released during the term of the support period, and Internet and telephone access to technical support personnel and content. Professional services include installation and implementation of the Company’s software, staffing and management services for customer security operation centers, and customer training. Professional services are not essential to the functionality of the associated licensed software.
 
For all sales, revenues attributable to an element in a customer arrangement are recognized when persuasive evidence of an arrangement exists and delivery has occurred, provided the fee is fixed or determinable and collectibility is reasonably assured.
 
The Company typically uses a binding purchase order in conjunction with either a signed contract or reference on the purchase order to the terms and conditions of the Company’s shrinkwrap or end-user license agreement as evidence of an arrangement. In circumstances where the customer does not issue purchase orders separate from a signed contract, the Company uses the signed contract as evidence of the arrangement. Sales through its significant resellers are evidenced by a master agreement governing the relationship.
 
Resellers and systems integrators purchase products for specific end users and do not hold inventory. Resellers and systems integrators perform functions that include delivery to the end customer, installation or integration and post-sales service and support. The agreements with these resellers and systems integrators have terms that are generally consistent with the standard terms and conditions for the sale of the Company’s products and services to end users and do not provide for product rotation or pricing allowances. For sales to direct end-users, resellers and systems integrators, the Company recognizes product revenue upon transfer of title and risk of loss, which is generally upon shipment, provided all other criteria for revenue recognition have been met. Where sales are made through resellers, revenue is generally recorded only upon shipment to the end-users, when all other criteria for revenue recognition have been met. In a limited number of instances, where delivery is to be made to a reseller upon the request of either the end-user or the reseller, and all other criteria for revenue recognition have been met, it is the Company’s practice to recognize revenue on shipment to a reseller but only where an end-user has been identified prior to shipment. For end-users, resellers and system integrators, the Company generally has no significant obligations for future performance such as rights of return or pricing credits.
 
At the time of each transaction, the Company assesses whether the fees associated with the transaction are fixed or determinable. If a significant portion of a fee is due after the Company’s normal payment terms, currently up to three months (payment terms beyond three months are considered to be extended terms), or if as a result of customer acceptance provisions, the price is subject to refund or forfeiture, concession or other adjustment, then the Company considers the fee to not be fixed or determinable. In the limited instances in which these cases occur, revenues are deferred and recognized when payments become due and payable, or the right to refund or forfeiture, concession or adjustment, if any, lapses upon customer acceptance.
 
The Company assesses whether collection is reasonably assured based on a number of factors including the creditworthiness of the customer as determined by credit checks and analysis, past transaction history, geographic location and financial viability. The Company generally does not require collateral from customers. If the determination is made at the time of the transaction that collection of the fee is not reasonably assured, then all of the related revenues are deferred until the time that collection becomes reasonably assured, which in some cases requires the collection of cash prior to recognition of the related revenues.
 
The Company uses shipping documents, contractual terms and conditions and customer acceptance, when applicable, to verify delivery to the customer. For software license fees in arrangements that do not include customization, or services that are not considered essential to the functionality of the licenses, delivery is deemed to occur when the product is delivered to the customer. Services and consulting arrangements that are not essential to the functionality of the licensed product are recognized as revenues as these services are provided. Delivery of maintenance agreements is considered to occur on a straight-line basis ratably over the life of the contract, typically 12 months.


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements — (Continued)
 
Vendor-specific objective evidence of fair value (“VSOE”) for maintenance and support services is based on separate sales and/or renewals to other customers or upon renewal rates quoted in contracts when the quoted renewal rates are deemed substantive in both rate and term. VSOE for professional services is established based on prices charged to customers when such services are sold separately. For deliverables and multiple element arrangements subject to SOP 97-2, as amended by SOP 98-9, when VSOE exists for all of the undelivered elements of the arrangement, but does not exist for the delivered elements in the arrangement, the Company recognizes revenues under the residual method. Under the residual method, at the outset of the arrangement with a customer, revenues are deferred for the fair value of the undelivered elements and revenues are recognized for the remainder of the arrangement fee attributable to the delivered elements (typically products) when all of the applicable criteria in SOP 97-2 have been met. In the event that VSOE for maintenance services does not exist, and this represents the only undelivered element, revenues for the entire arrangement are recognized ratably over the performance period. Revenues from maintenance and support agreements are recognized on a straight-line basis ratably over the life of the contract. Revenues from time-based (term) license sales that include ongoing delivery obligations throughout the term of the arrangement are recognized ratably over the term because the Company does not have VSOE for the undelivered elements.
 
Many of the Company’s product contracts include implementation and training services. When products are sold together with consulting services, license fees are recognized upon delivery, provided that (i) the criteria of software revenue recognition have been met, (ii) payment of the license fees is not dependent upon the performance of the services, and (iii) the services do not provide significant customization of the products and are not essential to the functionality of the software that was delivered. The Company does not typically provide significant customization of its software products. These services are typically recognized on a time-and-materials basis.
 
The cost of providing the Company’s products and maintenance and services consists primarily of direct material costs for products and the fully burdened cost of the Company’s service organization for maintenance and services. Shipping and handling charges incurred and billed to customers for product shipments are recorded in product revenue and related cost of product revenues in the accompanying Consolidated Statements of Operations. If it becomes probable that the amount allocated to an undelivered element will result in a loss on that element of the arrangement, the loss is recognized pursuant to SFAS No. 5, “Accounting for Contingencies” (“SFAS 5”).
 
Deferred revenues consist primarily of deferred product revenues, deferred maintenance fees and deferred services fees. Deferred revenues are recorded net of pre-billed services, post-contract customer support billings for which the term has not commenced and invoices for cash basis customers. Deferred product revenues generally relate to product sales being recognized ratably over the term of the licensing arrangement, and, to a lesser extent, partial shipments when the Company does not have VSOE for the undelivered elements and products that have been delivered but await customer acceptance. Deferred maintenance fees and consulting services generally relate to payments for maintenance and consulting services in advance of the time of delivery of services. These deferred amounts are expected to be recognized as revenues based on the policy outlined above.
 
Allowance for Doubtful Accounts
 
The Company maintains an allowance for doubtful accounts for potential future estimated losses resulting from the inability or unwillingness of certain customers to make all of their required payments. The allowance for doubtful accounts is based on the Company’s assessment of the collectibility of customer accounts. The Company regularly reviews the allowance by considering factors such as historical experience, credit quality, the age of the accounts receivable balances, and current economic conditions that may affect a customer’s ability to pay. This assessment requires significant judgment. When facts and circumstances indicate the collection of specific amounts or from specific customers is at risk, the Company assesses the impact on amounts recorded for bad debts and, if necessary, records a charge in the period the determination is made. If the financial condition of its customers or any of the other factors the Company uses to analyze creditworthiness were to worsen, additional allowances may be


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ARCSIGHT, INC.
 
Notes to Consolidated Financial Statements — (Continued)
 
required, resulting in future operating losses that are not included in the allowance for doubtful accounts as of April 30, 2009.
 
The following describes activity in the allowance for doubtful accounts for fiscal 2009, 2008 and 2007 (in thousands):
 
                                 
          Addition
             
    Balance at