Summary Overview 3
Item 3 Key Information 5
Selected financial data 5
Exchange rate information 8
Risk factors 9
Cautionary statement regarding "forward-looking statements" 15
Item 4 Information on the Company 16
History and development of the company 16
Organisational structure 16
Marketing and customer service 18
Products and services 19
International investments 29
Network and systems 30
Property, plant and equipment 35
Item 4 Competition and Regulation 37
Competition 37
Regulation 40
Item 5 Operating and Financial Review and Prospects 55
Application of critical accounting policies 55
Critical accounting policies applied in our USGAAP reconciliation 58
Changes in accounting policies 59
Overview of key factors affecting our business and financial performance 60
Results of operations 63
Operating revenue 65
International business ventures 95
Liquidity and capital resources 98
Contractual obligations and commercial commitments 102
Related party transactions 105
Research and development 107
Segment information 107
Item 6 Directors, Management and Employees 113
Directors 113
Senior management 116
Business address 117
Compensation of directors and officers 118
Emoluments for board members and senior executives 118
Employees 124
Item 7 Major Shareholders and Related Parties 127
Major shareholders 127
Relationship with the Commonwealth of Australia 128
Related party transactions 130
Item 9 Listing Information 131
Item 8 Legal Proceedings 133
Items 8, 10 Constitution and Documents on Display 134
Our constitution 134
Dividend policy 138
Documents on display 138
Item 10 Exchange Controls and Foreign Ownership 139
Item 10 Taxation 144
Australian taxation 144
United States taxation 146
Item 11 Quantitative and Qualitative Disclosures about Market Risk 148
Corporate Governance and Board Practices 151
Directors' report 157
Items 17, 18 Financial Statements 165
United States generally accepted accounting principles disclosures 286
Directors Declaration & Audit Reports 307
Safety, Rehabilitation and Compensation Act 1998 (Cwth) 310
Occupational Health and Safety (Commonwealth Employment) Act 1991 (Cwth) 311
Environment Protection and Biodiversity Conservation Act 1999 (Cwth) 312
Freedom of Information 315
Glossary 317
Total Year Financial Summary 320