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CRWD Q1 Earnings Call: Falcon Flex Model Accelerates Adoption Amid Revenue Miss

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Cybersecurity company CrowdStrike (NASDAQ: CRWD) fell short of the market’s revenue expectations in Q1 CY2025, but sales rose 19.8% year on year to $1.10 billion. Its non-GAAP EPS of $0.73 per share was 10.6% above analysts’ consensus estimates.

Is now the time to buy CRWD? Find out in our full research report (it’s free).

CrowdStrike (CRWD) Q1 CY2025 Highlights:

  • Revenue: $1.10 billion (19.8% year-on-year growth)
  • Adjusted EPS: $0.73 vs analyst estimates of $0.66 (10.6% beat)
  • Adjusted Operating Income: $201.1 million vs analyst estimates of $177.9 million (18.2% margin, 13.1% beat)
  • Revenue Guidance for Q2 CY2025 is $1.15 billion at the midpoint, below analyst estimates of $1.16 billion
  • Adjusted EPS guidance for the full year is $3.50 at the midpoint, beating analyst estimates by 1.3%
  • Operating Margin: -11.3%, down from 0.8% in the same quarter last year
  • Annual Recurring Revenue: $4.44 billion at quarter end, up 21.6% year on year
  • Billings: $1.15 billion at quarter end, up 22.4% year on year
  • Market Capitalization: $121.7 billion

StockStory’s Take

CrowdStrike’s first-quarter results reflected the rapid adoption of its Falcon Flex platform model, which management cited as a driver for larger, faster, and longer customer commitments. CEO George Kurtz detailed how customers are increasingly consolidating security tools onto the Falcon platform, with “reflexes”—repeat purchases—occurring much earlier than anticipated. Executive leadership pointed to significant customer wins in cloud security, identity protection, and next-generation SIEM (Security Information and Event Management), supported by strong partner and managed service provider momentum. Kurtz highlighted that customers embracing Falcon Flex were deploying more modules at a faster rate, signaling a shift in buying patterns and platform stickiness.

Management’s guidance for the coming quarters centers on the ongoing shift to platform consolidation and accelerated customer adoption of new modules, particularly in response to the growth of AI-driven security needs. CFO Burt Podbere said, “We expect these investments to fuel our growth in the back half of the year and beyond as we progress toward our long-term targets.” Leadership emphasized that the Falcon Flex model, coupled with advancements in AI capabilities like Charlotte AI, positions CrowdStrike to capture expanding demand for unified security solutions. The company also expects operating margin improvement from strategic realignment and increased focus on high-growth product areas.

Key Insights from Management’s Remarks

CrowdStrike’s leadership attributed first-quarter outcomes to rapid Falcon Flex adoption, broad-based product uptake, and increased enterprise demand for integrated security as organizations address expanding digital and AI-driven attack surfaces.

  • Falcon Flex drives customer expansion: Management explained that the Falcon Flex subscription model is leading to larger, longer-term deals, with customers burning through contract capacity faster—often returning for additional purchases ("reflexes") within months. This model streamlines procurement and encourages clients to consolidate multiple cybersecurity tools onto the Falcon platform, deepening customer engagement and speeding up platform adoption.

  • AI product integration accelerates adoption: The company highlighted the role of Charlotte AI, its agentic security analyst, in transforming Security Operations Centers (SOCs) through automation and faster threat response. Kurtz cited Charlotte AI’s growing adoption as a factor in large customer expansions, particularly with next-gen SIEM and cloud security deployments.

  • Growth in cloud, identity, and SIEM: Management reported notable acceleration in cloud security, identity protection, and next-generation SIEM product lines. These offerings are increasingly replacing legacy solutions, as customers seek unified, AI-powered security across endpoints, cloud workloads, and identities. This trend was underscored by high-profile wins in both the technology and healthcare sectors.

  • Partner and MSSP channel momentum: CrowdStrike’s partner ecosystem played a larger role this quarter, with 60% of annual deal value sourced through partners and managed security service providers (MSSPs) now accounting for over 15% of deal value. This reflects expanding reach into new customer segments and geographies.

  • Temporary headwinds from contract programs: CFO Burt Podbere noted that recent customer and partner contract programs (like CCP) created a temporary separation between annual recurring revenue (ARR) and recognized subscription revenue. Management expects this effect to subside by year-end, with overall ARR growth reaccelerating in the second half as more customers renew and expand their Flex contracts.

Drivers of Future Performance

Looking ahead, CrowdStrike’s outlook is shaped by continued platform adoption, AI-driven security needs, and operational efficiency initiatives.

  • Platform consolidation momentum: Management anticipates that the trend of customers consolidating security tools onto the Falcon platform will continue, boosted by the rapid adoption of Falcon Flex. This is expected to drive increased annual recurring revenue and customer retention as organizations seek integrated solutions amid rising cyber threats.

  • AI and next-gen product expansion: The company is prioritizing investments in AI-powered products like Charlotte AI, cloud security, exposure management, and next-gen SIEM. Leadership believes these areas will be key growth drivers, as enterprises increasingly require advanced automation and real-time threat detection.

  • Operational realignment and margin focus: CrowdStrike is implementing a strategic realignment to reallocate resources toward high-growth product lines and internal automation. Management expects these changes to contribute to operating margin expansion and improved free cash flow margin, with targeted benefits materializing by next year.

Catalysts in Upcoming Quarters

In future quarters, the StockStory team will monitor (1) the pace of Falcon Flex contract expansions and frequency of reflexes, (2) the adoption rate of Charlotte AI and other next-generation modules, and (3) evidence of margin improvement from realignment efforts. Additionally, we will track progress in partner and MSSP channels as indicators of broader platform reach and customer engagement.

CrowdStrike currently trades at a forward price-to-sales ratio of 24.2×. At this valuation, is it a buy or sell post earnings? The answer lies in our full research report (it’s free).

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