Financial News

JetBlue Gives Blue Basic a Boost with Complimentary Carry-On Bag Starting September 6

Blue Basic fare will include one free carry-on bag in addition to one small personal item

JetBlue (Nasdaq: JBLU) today announced it is elevating the value of its Blue Basic fare by including a free carry-on bag for customers flying beginning September 6, 2024, regardless of purchase date. Previously, customers who wished to bring a carry-on bag would need to purchase one of JetBlue’s other fare options or purchase an Even More Space seat.

The change makes JetBlue’s basic economy offering one of the industry’s best values for price-conscious consumers. In addition to the new carry-on bag allowance, all fares, including Blue Basic, receive JetBlue’s award-winning, customer-centric experience including the most legroom in coach1, seatback entertainment at every seat and fast, free, unlimited Fly-Fi2 on all flights.

“Carry-on bags are an important part of travel to customers, and when presented with a choice between JetBlue’s award-winning service and another carrier’s basic offering, we want JetBlue to be the easy winner,” said Marty St. George, president, JetBlue. “We’re always looking for ways to evolve our offering in response to customer preferences. This is a win-win as we improve the customer experience and keep JetBlue competitive in our industry.”

While many of JetBlue’s aircraft are outfitted with larger overhead bins to accommodate more customers, in the event of space constraints, customers may be required to check carry-on bags at the gate for no additional charge. All bags remain subject to size and weight restrictions and other fees apply for oversized or overweight bags. For more information about bag allowances, please visit jetblue.com/at-the-airport/baggage-information.

Through JetBlue's variety of fare options, customers can focus on what is most valuable to them—the lowest fare, advance seat selection, priority boarding, points earned and more—while still receiving the best travel experience.

“As flying becomes cheaper and more accessible for a spectrum of customers, a one-size-fits-all offering no longer works,” said St. George. “Whether a customer prefers more included benefits, or they shop solely on price, our fare options coupled with our great onboard service, makes JetBlue the best choice. No matter what fare a customer prefers, we provide clear and transparent information on what that selection includes.”

Customers who want to board earlier to utilize overhead bin space will now find even more value in purchasing the more flexible Blue fare—JetBlue’s second lowest fare that comes with free advanced seat selection, no cancellation or change fees and general boarding. Blue Basic customers remain the final group to board and Blue Basic fares are subject to a cancellation fee that does not apply to any other fares. To learn more about JetBlue’s fare options, visit jetblue.com/flying-with-us/our-fares.

JetBlue Fare Options

 

Blue Basic

Blue

Blue Plus

Blue Extra

Mint

Carry-on bag3

1

beginning 9/6/24

1

1

1

1

Personal Item4

1

1

1

1

1

Checked bag(s)

0

0

(1 on transatlantic flights)

1

0

(1 on transatlantic flights)

2

Changes5

Not allowed

No fee

No fee

No fee

No fee

Cancellations

$100 per person ($200 per person for transatlantic flights)

No fee

No fee

No fee

No fee

Same-day Switches / Standby6

Not allowed

$75 fee

$75 fee

Included

$75 fee

Seat Selection

Additional fee

Included

Included

Included

Included

Boarding

Final

General7

General7

Early

Early

Priority Security

Additional fee8

Additional fee8

Additional fee8

Included

Included

Base TrueBlue points per $1

1

3

3

3

3

TrueBlue online booking bonus per $1

1

3

3

3

3

About JetBlue

JetBlue is New York's Hometown Airline®, and a leading carrier in Boston, Fort Lauderdale-Hollywood, Los Angeles, Orlando and San Juan. JetBlue, known for its low fares and great service, carries customers to more than 100 destinations throughout the United States, Latin America, the Caribbean, Canada and Europe. For more information and the best fares, visit jetblue.com.

  1. JetBlue offers the most legroom in coach based on average fleet-wide seat pitch for U.S. airlines.
  2. Fly-Fi® and live television are available on all JetBlue-operated flights. Coverage area may vary by aircraft. Details on inflight wi-fi and entertainment: https://www.jetblue.com/flying-with-us
  3. Carry-on bags may not exceed 22" L (55.88 cm) x 14" W (35.56 cm) x 9" H (22.86 cm).
  4. Personal items (like a purse, daypack or laptop bag) must fit under the seat in front of you and may not exceed 17" L (43.2 cm) x 13" W (33 cm) x 8" H (20.32 cm). An approved pet carrier counts toward your personal item allowance.
  5. Does not apply to same-day switches. Subject to fare difference and fare rules applicable on date of change. Funds will be in the form of a JetBlue travel credit, valid for 12 months from original ticketing date. See details on expiration date here. Blue Basic fares booked on or after Mar 18, 2024 are not eligible for same-day switches or same-day standby. Blue Basic fares booked before Mar 18, 2024 are eligible for same-day switches or same-day standby with a $75 fee. Mosaic members may continue to make same-day switches or fly same-day standby at no extra charge on all fares (including Blue Basic) starting 24 hours prior to departure without paying a fare difference or the applicable fee.”
  6. Same-day switches cannot be completed by agency. Same-day switches can only be completed directly by JetBlue. Same-day switches can be made after midnight on day of travel. No fare difference applies. Blue Basic fares booked on or after Mar 18, 2024 are not eligible for same-day switches or same-day standby. Blue Basic fares booked before Mar 18, 2024 are eligible for same-day switches or same-day standby with a $75 fee. Mosaic members may continue to make same-day switches or fly same-day standby at no extra charge on all fares (including Blue Basic) starting 24 hours prior to departure without paying a fare difference or the applicable fee.
  7. Early boarding may be selected as a TrueBlue Perks You Pick ® by eligible members. (Excludes Blue Basic fares). Learn more about perks.
  8. Available at select airports. Additional fee for priority security if not selected as a TrueBlue Perks You Pick by eligible members.

 

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