Leading Frontline Workforce Retention Platform Receives Top Ratings from its Customers for User Experience, Quality of Support and More

WorkStep, a technology company that helps large employers hire and retain their hourly workforce, has been recognized by G2, the world’s leading business solutions review site, as a High Performer in the Employee Engagement category for Fall 2022.

“Between the Great Resignation and a worsening labor shortage, retention continues to be a top priority for businesses across the U.S.,” said Dan Johnston, co-founder and CEO of WorkStep. “G2’s recognition shows WorkStep is reducing sky-high turnover and cultivating a positive workplace environment in a sector plagued with labor challenges. As a feedback-centric platform, we understand the importance of customer reviews. We appreciate the feedback from our customers and look forward to serving more leading brands in the near future.”

G2 defines employee engagement software as tools that help organizations solicit and track feedback from their employees, recognize employee achievements, and promote positive activity. In the category, WorkStep earned ratings in quality of support (9.7), ease of setup (9.7) and ease of use (9.2). One hundred percent of users rated the hiring and retention platform four or five stars.

Highlights from recent WorkStep customer reviews on G2 include:

• “WorkStep helps us focus our employee retention efforts on the right areas.”
• “WorkStep’s benchmarks are critical indicators of the health of each one of my facilities. We have implemented several initiatives thanks to WorkStep.”
• “WorkStep is extremely user-friendly, easy to learn and navigate. It makes the entire process easy to manage and is very efficient.”
• “WorkStep’s anonymous surveys allow employers to have a close pulse on employee satisfaction, which in turn drives change.”

“Rankings on G2 reports are based on data provided to us by real software buyers,” said Sara Rossio, Chief Product Officer at G2. “Potential buyers know they can trust these insights when researching and selecting software because they’re rooted in vetted, verified, and authentic reviews.”

To learn more about WorkStep’s rankings and product reviews, visit www.g2.com/products/workstep/reviews.

About WorkStep

WorkStep is the leading provider of workforce retention and engagement solutions purpose-built for the modern supply chain. WorkStep HIRE and RETAIN solutions provide HR, operations, finance, and c-suite executives what they need to hire frontline workers, engage them throughout their employment journey, and seamlessly act on critical insights to drive organizational change and ultimately reduce turnover. WorkStep customers include hundreds of manufacturing, warehousing, retail distribution, and transportation employers across North America –– including regional 3PLs and manufacturers. With a distributed team across the U.S., WorkStep plays a critical role in keeping the country moving forward by making the sector a better place to work for employers and employees alike. For more information on WorkStep, please visit www.workstep.com.

About G2

G2 is the world's largest and most trusted software marketplace. More than 60 million people annually — including employees at all of the FORTUNE 500 — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business – including Salesforce, HubSpot, Zoom, and Adobe. To learn more about where you go for software, visit www.g2.com.

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